{"title":"Bromic","description":"\u003cdiv style=\"text-align: left;\"\u003e\u003cimg style=\"margin: 100%px 100%px 100%px 100%px; float: none;\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/BHI1-Bromic_1024x1024.jpg?v=1671020164\" width=\"100%\"\u003e\u003c\/div\u003e\n\u003cp\u003e\u003cspan\u003eBromic Heating is the only company that designs, engineers, and manufactures \u003c\/span\u003e\u003cstrong\u003e\u003ca style=\"color: #ff8000;\" href=\"\/collections\/bromic-electric?_pos=2\u0026amp;_psq=bromic+e\u0026amp;_ss=e\u0026amp;_v=1.0\" class=\"waffle-rich-text-link\"\u003eelectric\u003c\/a\u003e\u003c\/strong\u003e\u003cspan\u003e, \u003c\/span\u003e\u003cstrong\u003e\u003ca style=\"color: #ff8000;\" href=\"https:\/\/ecommerceworld1.myshopify.com\/collections\/bromic-gas?_pos=1\u0026amp;_psq=bromic+gas\u0026amp;_ss=e\u0026amp;_v=1.0\" class=\"waffle-rich-text-link\"\u003egas\u003c\/a\u003e\u003c\/strong\u003e\u003cspan\u003e (\u003c\/span\u003e\u003cstrong\u003e\u003ca style=\"color: #ff8000;\" href=\"https:\/\/ecommerceworld1.myshopify.com\/collections\/bromic-natural-gas?_pos=1\u0026amp;_psq=bromic+natura\u0026amp;_ss=e\u0026amp;_v=1.0\" class=\"waffle-rich-text-link\"\u003enatural gas\u003c\/a\u003e\u003c\/strong\u003e\u003cspan\u003e \u0026amp; \u003c\/span\u003e\u003cstrong\u003e\u003ca style=\"color: #ff8000;\" href=\"https:\/\/ecommerceworld1.myshopify.com\/collections\/bromic-propane?_pos=1\u0026amp;_psq=bromic+propan\u0026amp;_ss=e\u0026amp;_v=1.0\" class=\"waffle-rich-text-link\"\u003epropane\u003c\/a\u003e\u003c\/strong\u003e\u003cspan\u003e), and \u003c\/span\u003e\u003cstrong\u003e\u003ca style=\"color: #ff8000;\" href=\"\/collections\/bromic-portable?_pos=1\u0026amp;_psq=bromic+por\u0026amp;_ss=e\u0026amp;_v=1.0\" class=\"waffle-rich-text-link\"\u003eportable outdoor heaters\u003c\/a\u003e\u003c\/strong\u003e\u003cspan\u003e. Their products are trusted by top architects and used in prestigious hospitality venues worldwide.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eBromic industry-leading performance and cutting-edge designs through their patented Smart-Heat™ technology. Their heaters are made from high-quality materials to ensure durability, reliability, and aesthetic appeal. Design options include \u003c\/span\u003e\u003cstrong\u003e\u003ca style=\"color: #ff8000;\" href=\"\/collections\/bromic-wall-mount-heaters?_pos=1\u0026amp;_psq=bromic+wal\u0026amp;_ss=e\u0026amp;_v=1.0\" class=\"waffle-rich-text-link\"\u003ewall mount\u003c\/a\u003e\u003c\/strong\u003e\u003cspan\u003e, \u003c\/span\u003e\u003cstrong\u003e\u003ca style=\"color: #ff8000;\" href=\"https:\/\/ecommerceworld1.myshopify.com\/collections\/bromic-flush-mount?_pos=1\u0026amp;_psq=bromic+flu\u0026amp;_ss=e\u0026amp;_v=1.0\" class=\"waffle-rich-text-link\"\u003eflush mount\u003c\/a\u003e\u003c\/strong\u003e\u003cspan\u003e, and \u003c\/span\u003e\u003cstrong\u003e\u003ca style=\"color: #ff8000;\" href=\"\/collections\/bromic-freestanding?_pos=1\u0026amp;_psq=bromic+fre\u0026amp;_ss=e\u0026amp;_v=1.0\" class=\"waffle-rich-text-link\"\u003efreestanding styles\u003c\/a\u003e\u003c\/strong\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eTheir product collections include \u003c\/span\u003e\u003cstrong\u003e\u003ca style=\"color: #ff8000;\" href=\"\/collections\/bromic-cobalt?_pos=1\u0026amp;_psq=bromic+cobal\u0026amp;_ss=e\u0026amp;_v=1.0\" class=\"waffle-rich-text-link\"\u003eCobalt\u003c\/a\u003e\u003c\/strong\u003e\u003cspan\u003e, \u003c\/span\u003e\u003cstrong\u003e\u003ca style=\"color: #ff8000;\" href=\"\/collections\/bromic-eclipse?_pos=1\u0026amp;_psq=bromic+eclipse\u0026amp;_ss=e\u0026amp;_v=1.0\" class=\"waffle-rich-text-link\"\u003eEclipse\u003c\/a\u003e\u003c\/strong\u003e\u003cspan\u003e, \u003c\/span\u003e\u003cstrong\u003e\u003ca style=\"color: #ff8000;\" href=\"\/collections\/bromic-platinum?_pos=1\u0026amp;_psq=bromic+plati\u0026amp;_ss=e\u0026amp;_v=1.0\" class=\"waffle-rich-text-link\"\u003ePlatinum\u003c\/a\u003e\u003c\/strong\u003e\u003cspan\u003e, \u003c\/span\u003e\u003cstrong\u003e\u003ca style=\"color: #ff8000;\" href=\"\/collections\/bromic-marine?pf_t_category=heater\" class=\"waffle-rich-text-link\"\u003ePlatinum Marine\u003c\/a\u003e\u003c\/strong\u003e\u003cspan\u003e, and \u003c\/span\u003e\u003cstrong\u003e\u003ca style=\"color: #ff8000;\" href=\"\/collections\/bromic-tungsten?_pos=1\u0026amp;_psq=bromic+tung\u0026amp;_ss=e\u0026amp;_v=1.0\" class=\"waffle-rich-text-link\"\u003eTungsten\u003c\/a\u003e\u003c\/strong\u003e\u003cspan\u003e. All collections can be complemented by Bromic's \u003c\/span\u003e\u003cstrong\u003e\u003ca style=\"color: #ff8000;\" href=\"\/collections\/bromic-controllers?_pos=1\u0026amp;_psq=bromic+cont\u0026amp;_ss=e\u0026amp;_v=1.0\" class=\"waffle-rich-text-link\"\u003econtrollers\u003c\/a\u003e\u003c\/strong\u003e\u003cspan\u003e and \u003c\/span\u003e\u003cstrong\u003e\u003ca style=\"color: #ff8000;\" href=\"\/collections\/bromic-accessories?_pos=1\u0026amp;_psq=bromic+access\u0026amp;_ss=e\u0026amp;_v=1.0\" class=\"waffle-rich-text-link\"\u003eaccessories\u003c\/a\u003e\u003c\/strong\u003e\u003cspan\u003e lines.\u003c\/span\u003e\u003c\/p\u003e","products":[{"product_id":"bromic-heating-wireless-on-off-controller-for-smart-heat-electric-and-gas-heaters","title":"Bromic Heating Wireless On\/Off Controller for Smart-Heat Electric and Gas Heaters","description":"\u003cp\u003eSwitch on, Go wireless! Bromic Smart-Heat Controllers make the use of your outdoor heaters simple. Our controllers are designed to be easy to install, compact and provide ample range on our wireless signal, giving you total control of your heater.\u003c\/p\u003e\n\u003cp\u003eBromic Heating independent ‘On\/Off’ controller with wireless 4-Channel Remote can control up to two electric or four gas heaters across two separate circuits from up to 100 FT away. The wireless remote is fully portable or can be easily mounted with the included double-sided adhesive\/screws.\u003cbr\u003e\u003c\/p\u003e\n\u003ch1\u003eWhat's Included\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003eOn\/Off Controller\u003c\/li\u003e\n\u003cli\u003eRemote Control\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eFeatures\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003eBromic ON\/OFF Controller and remote can be paired with any Tungsten and Platinum gas or electric heaters.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eSpecifications\u003c\/h1\u003e\n\u003ctable style=\"width: 100.079%; height: 18.3833px;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 48.6385%; height: 18.3833px;\"\u003eItem Number\u003c\/td\u003e\n\u003ctd style=\"width: 50.9355%; height: 18.3833px;\"\u003eBH3130010-2\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 48.6385%;\"\u003ePower Supply\u003c\/td\u003e\n\u003ctd style=\"width: 50.9355%;\"\u003e110\/230VAC, 31A max, Single Phase\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 48.6385%;\"\u003eFuse Protection\u003c\/td\u003e\n\u003ctd style=\"width: 50.9355%;\"\u003e32A (FWC high speed)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 48.6385%;\"\u003eMax Output Power Channel\u003c\/td\u003e\n\u003ctd style=\"width: 50.9355%;\"\u003e3400W @ 230VAC\u003cbr\u003e3400W @ 208VAC\u003cbr\u003e1500W @ 110VAC\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 48.6385%;\"\u003eReception Frequency\u003c\/td\u003e\n\u003ctd style=\"width: 50.9355%;\"\u003e916MHz\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 48.6385%;\"\u003eOperating Temperature Range\u003c\/td\u003e\n\u003ctd style=\"width: 50.9355%;\"\u003e-4 to 122°F\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 48.6385%;\"\u003eDimensions\u003c\/td\u003e\n\u003ctd style=\"width: 50.9355%;\"\u003e8\" x 5.7\" x 3.3\"\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 48.6385%;\"\u003eProtection Class\u003c\/td\u003e\n\u003ctd style=\"width: 50.9355%;\"\u003eIP54\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 48.6385%;\"\u003eApproval Certification\u003c\/td\u003e\n\u003ctd style=\"width: 50.9355%;\"\u003eUL \u0026amp; cUL E470263\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch1\u003eWarranty\u003c\/h1\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdiv style=\"text-align: center;\"\u003e\u003cimg style=\"margin-bottom: 15px; float: none;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0686\/3156\/0499\/files\/1-year_Warranty_Badge_240x240.jpg?v=1669452966\"\u003e\u003c\/div\u003e\n\u003c\/td\u003e\n\u003ctd\u003eBromic offers warranty applicable to the original owner only. In accordance with the warranty terms and conditions specified below:\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp data-mce-fragment=\"1\"\u003eBromic Heating or its agent (the warrantor) will furnish the original owner for both commercial and residential applications;\u003c\/p\u003e\n\u003col\u003e\n\u003cli data-mce-fragment=\"1\"\u003ea replacement Bromic Heating heater or\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003ea replacement part for any component part which fails.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ctable width=\"100%\" style=\"width: 100.079%;\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 45.6196%;\"\u003eProduct\u003c\/td\u003e\n\u003ctd style=\"width: 53.9543%;\"\u003eControllers\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 45.6196%;\"\u003eWarranty\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 53.9543%;\"\u003e1 Year Parts\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch1 data-mce-fragment=\"1\"\u003eDocuments \u0026amp; Files\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic_Catalog_Web.pdf?v=1759801363\" rel=\"noopener\" target=\"_blank\"\u003eBromic Catalog\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-On-Off-Control-Installation-Manual-US.pdf?v=1647618811\" target=\"_blank\"\u003eInstructions Manual\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eVideos\u003c\/h1\u003e\n\u003cp\u003e\u003ciframe width=\"100%\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/po6G4813Wyw\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"Bromic Heating","offers":[{"title":"Default Title","offer_id":45066049487136,"sku":"BH3130010-2","price":409.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0741\/9442\/0000\/files\/Bromic-Heating-Wireless-OnOff-Controller-for-Smart-Heat-Electric-and-Gas-Heaters.jpg?v=1729296358"},{"product_id":"bromic-heating-platinum-smart-heat-33-2300-watt-220-240v-black-electric-patio-heater","title":"Bromic Heating Platinum Smart-Heat 33\" 2300 Watt 220-240V Black Electric Patio Heater","description":"\u003cp\u003e\u003ciframe width=\"100%\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/9uBc_UFrnyY\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003eThe ultimate in seamless slim-line design. The award-winning Platinum Smart-Heat™ Electric heater series is specifically suited to seamlessly blend into low-clearance and design-focused spaces. Available in black or white with three power options and a wide array of ceiling, wall, and flush-mounting options.\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eLooking for a heater that offers the most effective heating technology, an award-winning design and very little light emission? You found it. With its ultra-slim, high-quality 304 stainless steel chassis and Schott tinted ceramic-glass screens, the award-winning Platinum Smart-Heat™ Electric virtually disappears into its surroundings while delivering market-leading radiant heat output that will warm you and not the air – just like the sun.\u003c\/p\u003e\n\u003cp\u003eAvailable in both black and white and three sizes (2300W, 3400W and 4500W), this premium heater was specifically designed for low-clearance, semi-enclosed spaces and can be mounted with minimal clearance requirements.\u003c\/p\u003e\n\u003ch1\u003eWhat's Included\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003ePatio Heater\u003c\/li\u003e\n\u003cli\u003e8\" Mounting Pole\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eNot Included\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eOn\/Off Controller\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eDimmer Controller\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eMaster Remote\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eHome Automation\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eAffinity Expansion Board\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eCeiling Recess Kit\/Tube Suspension Kit\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eFeatures\u003c\/h1\u003e\n\u003cdiv class=\"blurb\"\u003e\n\u003cp\u003eBuilt with premium stainless-steel construction, complete with a sleek ceramic glass screen and a fully enclosed body, the Platinum Electric heater provides even heat distribution to outdoor spaces.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAdjustable Mounting Brackets - For efficient, directional heat distribution.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eCompact \u0026amp; Elegant Design - Seamless integration into design-focused spaces.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003ePremium Stainless-Steel Construction - Delivering longevity of use and aesthetic appeal\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eTinted Glass-Ceramic Fascia - Spread heat evenly across any area while minimizing light emission.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eSet and forget - Simple and easy to use, with single-switch activation and smart system compatibility.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eSlim-line Design - For minimal vertical clearance requirements.\u003c\/li\u003e\n\u003cli\u003eVersatile Mounting Solution - Minimal vertical clearance\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eHigh Performance Construction - 304 stainless-steel \u0026amp; tinted ceramic screen\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eClean, Compact and Elegant Design - For seamless integration\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eAdjustable Mounting Brackets - Allows for directional heat distribution\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eCompatible with Smart-Wireless Technology\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003ch1\u003eSpecifications\u003c\/h1\u003e\n\u003ctable width=\"100%\" style=\"width: 100.079%;\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 53.4113%;\"\u003eModel\u003c\/td\u003e\n\u003ctd style=\"width: 46.1627%;\"\u003ePlatinum Electric - 2300W SERIES\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 53.4113%;\"\u003eItem Number\u003c\/td\u003e\n\u003ctd style=\"width: 46.1627%;\"\u003eBH0320003\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 53.4113%;\"\u003eFuel Type\u003c\/td\u003e\n\u003ctd style=\"width: 46.1627%;\"\u003eElectric\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 53.4113%;\"\u003eColor\u003c\/td\u003e\n\u003ctd style=\"width: 46.1627%;\"\u003eBlack\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 53.4113%;\"\u003eHeat Area\u003c\/td\u003e\n\u003ctd style=\"width: 46.1627%;\"\u003e65 sq.ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 53.4113%;\"\u003eRated Current\u003c\/td\u003e\n\u003ctd style=\"width: 46.1627%;\"\u003e220-240V\/9.6A\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 53.4113%;\"\u003eDimensions\u003c\/td\u003e\n\u003ctd style=\"width: 46.1627%;\"\u003e33\" (W) x 7\" (H) x 2\" (D)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 53.4113%;\"\u003eWeight\u003c\/td\u003e\n\u003ctd style=\"width: 46.1627%;\"\u003e16.5 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 53.4113%;\"\u003eMin. Floor Clearance\u003c\/td\u003e\n\u003ctd style=\"width: 46.1627%;\"\u003eWall 72\"\u003cbr\u003eCeiling 96\"\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 53.4113%;\"\u003eApproval Certification\u003c\/td\u003e\n\u003ctd style=\"width: 46.1627%;\"\u003eIntertek ETL \/ cETL 5001799\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch2\u003eTechnical Dimensions\u003c\/h2\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Good.png?v=1726907886\"\u003e\u003c\/p\u003e\n\u003ch2\u003eHeat Blooms\u003c\/h2\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Platinum-Heat-Blooms-4500w-1-971x1280.png?v=1726907910\"\u003e\u003c\/p\u003e\n\u003ch2\u003eMounting Options\u003c\/h2\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Mounting.png?v=1726907936\"\u003e\u003c\/p\u003e\n\u003ch2\u003eClearances\u003c\/h2\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Good-2-1280x701.png?v=1726907959\"\u003e\u003c\/p\u003e\n\u003ch2\u003eAffinity Compatibility Chart\u003c\/h2\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Compatibility_Chart.jpg?v=1765666026\" alt=\"\"\u003e\u003c\/p\u003e\n\u003ch1\u003eWarranty\u003c\/h1\u003e\n\u003ctable style=\"width: 100.094%;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 46.6422%;\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/1-year_Warranty_Badge_6b87d735-52f4-4c48-bc3a-7a92fba0db3a.jpg?v=1714267673\" alt=\"\"\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 52.9793%;\"\u003eBromic Heating Warranty is applicable to the original owner only. In accordance with the warranty terms and conditions specified below.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003eBromic Heating or its agent (the warrantor) will furnish the ORIGINAL OWNER;\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003ea replacement Bromic Heating heater or\u003c\/li\u003e\n\u003cli\u003ea replacement part for any component part which fails.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003eThe warranty period is determined by product line from the date of purchase according to the table below:\u003c\/p\u003e\n\u003ctable style=\"width: 100.094%; height: 183.833px;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003ePlatinum Electric\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e3 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 36.7667px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 36.7667px;\"\u003ePlatinum Electric Marine\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 36.7667px;\"\u003e5 years (land-based applications); 3 years (marine vessels)\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eEclipse Pendant\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e3 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eEclipse Portable\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e3 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eTungsten Electric\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e2 years Heater (7 years on Heating Elements)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003ePlatinum Gas\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e2 years (excluding maintenance items*)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eTungsten Gas\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e2 years (excluding maintenance items*)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eTungsten Portable\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e1 year\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eAffinity Controllers\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e1 year\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp style=\"padding-left: 40px;\"\u003e\u003cem\u003e* Excludes hoses and igniters\u003c\/em\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eService and Labor Responsibility\u003c\/strong\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eUnder this limited warranty, the warrantor will provide only a replacement heater or part thereof. The owner is responsible for all other costs. \u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eSuch costs may include, but are not limited to:\u003cbr\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003eLabor charges for service, removal, or re-installation of the heater or part thereof.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eShipping and delivery charges for forwarding the new heater or replacement part from the nearest distributor and returning the claimed defective heater or part to such distributor.\u003c\/li\u003e\n\u003cli\u003eAll cost necessary or incidental for handling and administrative charges and for any materials and\/or permits required for installation of the replacement heater or part.\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003e\u003cem\u003e\u003cspan style=\"color: #000000;\"\u003e\u003cstrong\u003eIMPORTANT:\u003c\/strong\u003e\u003c\/span\u003e Bromic Heaters must be installed by a licensed technician. Installation attempted by a non-authorized agent\/technician will void the warranty.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic_Catalog_Web.pdf?v=1759801363\" rel=\"noopener\" target=\"_blank\"\u003eBromic Catalog\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Spec_Sheet_-_Platinum_Electric_Marine_NA.pdf?v=1750394609\" rel=\"noopener\" target=\"_blank\"\u003ePlatinum Series Spec Sheet\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic-Platinum-Smart-Heat-Electric-SII-Instruction-Manual-US_v4.pdf?v=1726907492\" target=\"_blank\"\u003eInstallation Manual\u003c\/a\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic-Platinum-Smart-Heat-Electric-SII-Instruction-Manual-4.5kW-AU-UK-US_v1.1.pdf?v=1726907522\" target=\"_blank\"\u003eInstallation Manual 4.5W\u003c\/a\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/3-Part-Spec-Electric-Radiant-Heaters-Platinum.pdf?v=1726907541\" target=\"_blank\"\u003e3-Part Spec Manual\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Switch_Compatibility_Chart_-_new_models_9-23.xlsx?v=1765666342\" rel=\"noopener\" target=\"_blank\"\u003eAffinity Control Chart Sheet\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eVideos\u003c\/h1\u003e\n\u003cp\u003e\u003ciframe src=\"https:\/\/www.youtube.com\/embed\/TlEIBp-7lbg\" height=\"315\" width=\"100%\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe src=\"https:\/\/www.youtube.com\/embed\/F0UGgdKBGgc\" height=\"315\" width=\"100%\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe src=\"https:\/\/www.youtube.com\/embed\/qXkAxuhz-Oc\" height=\"315\" width=\"100%\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe width=\"100%\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/F09Hth5U8Xc\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe src=\"https:\/\/www.youtube.com\/embed\/nUBsBUA31WA\" height=\"315\" width=\"100%\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe src=\"https:\/\/www.youtube.com\/embed\/1AMwn6-Xrr0\" height=\"315\" width=\"100%\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eDo the Platinum Electric heaters come with a controller?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eNo, the controllers can be purchased as an additional accessory.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan I install the Platinum Electric heater myself?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eNo, the heater must be installed by a licensed technician.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat is radiant heat?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eRadiant heat works like the sun. Instead of heating the air around you, it heats people and objects. This makes radiant heat more effective as an outdoor heating source, as it is less likely to be affected by the wind.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan the Platinum Electric Heater get wet?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eAlthough our Platinum Electric heaters are made from premium 304 stainless steel and engineered for longevity, Bromic recommends that they are best mounted under cover and not directly exposed to rain, snow and salt mist to ensure they maintain their aesthetic appeal.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat mounting options are available?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThis slim electric heater can be either wall mounted, pole mounted or recessed into the ceiling. Each heater is supplied with an 8″ stainless steel pole. Recessing kits and longer poles for high ceilings can be ordered separately. Please refer to our instruction manual or contact our friendly design team to find out which installation and height is right for you.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eAre Platinum Electric heaters suitable for boats \u0026amp; yachts?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eStandard Platinum Electric heaters are not suitable for coastal and marine environments including on boats and yachts as 304 grade stainless-steel is susceptible to corrosion within these environments. Bromic does offer a marine grade Platinum Electric Marine heater that is constructed of 316 marine grade stainless-steel that is suitable for coastal and marine environments including installation aboard vessels.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow many Platinum Electric heaters do I need?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe number of Platinum Electric heaters needed depends entirely on the size and layout of the space, as well as the size and wattage of the heaters you are installing.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eDo Platinum Electric heaters need ventilation?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Platinum Electric heater series does not require ventilation as there are no harmful biproducts such as gasses released into the air. Please refer to the corresponding Installation Manual to ensure proper clearances are met for safe operation.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eAre Platinum Electric heaters weather resistant?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eYes, Bromic’s Platinum Electric slim infrared heaters are designed to be weather resistant with a fully sealed heater body to protect internal elements. The heaters are constructed from premium 304 grade stainless steel. IP certified for outdoor use, making them durable and reliable, even in various weather conditions.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan I use Platinum Electric heaters in an enclosed space?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Platinum Electric outdoor heaters can be used in enclosed patios as they require no ventilation. Please refer to the corresponding Installation Manual to ensure proper clearances are met for safe operation.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat are the clearance requirements for Platinum Electric heaters?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eConsult the product installation manual for specific clearance requirements, as these guidelines are crucial for safe and efficient operation. Generally, proper clearances are necessary to prevent hazards, ensure safety, and maintain the longevity of the heaters.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eAre Platinum Electric heaters energy efficient?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eIn general, electric outdoor heaters are the most energy efficient option for outdoor heating. The energy consumption of Platinum heaters depends on the specific model and the heat output you require. Specific energy consumption figures can be found in the product specifications for each Platinum heater model.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan I leave a Platinum Electric heater on all night?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eWhile Bromic’s Platinum heaters are designed for extended outdoor use, it is generally not recommended to leave any outdoor heater on overnight for safety reasons. We recommend turning off the Platinum heaters when not in use and following the installation manuals for safe operation and maintenance.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003e\u003cstrong\u003eGeneral FAQs\u003c\/strong\u003e\u003c\/p\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat’s better? Electric or Gas?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThere are multiple benefits to each of these power sources. Ultimately, it’ll depend on the space that needs to be heated and what existing power sources are available.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat is radiant heat?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eRadiant heat works like the sun. Instead of heating the air around you, it heats people and objects. This makes radiant heat a more effective heating source, as it is less likely to be affected by the wind.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan the Bromic propane free-standing heaters be converted from propane to natural gas?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eYes. We do offer a conversion kit that allows the heater to be hooked up to a natural gas line.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat kind of gas tank can be used with the heater??\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Bromic Tungsten Portable can hold a standard 5 gallon propane tank or a 10 gallon propane tank.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat’s the difference between the Tungsten and Platinum collections?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThere are a number of differences. First and foremost, they differ in their designs. While our Tungsten collection features a honeycomb mesh in front of the heat panels, our Platinum series is covered by a ceramic glass screen that is encased in a stainless-steel frame. The electric heaters in the collections also differ in the heat output. Our Tungsten series comes in 2000, 3000, 4000 and 6000W, while our Platinum Electric heaters are available in 2300 and 3400W.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eDo the heaters come with a controller?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eBesides the Eclipse Portable heater, the heaters do not come with a controller as everyone has different preferences when it comes to how they want to control their heater. Bromic offers a variety of controls options, which can be purchased as an additional accessory.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow can I control the heaters?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eWe offer various options to control your heater. Depending on the model, you can choose between simple on\/off controls or dimmer controls (electric heaters only). We also offer a master remote to control groups of heaters.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan the heaters be paired with automatic controls such as timers and thermostats?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eYes, this is possible via a home or building automation system. We offer the Bromic Smart-Heat Link, which can connect to a building automation system via RS232 plugin.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan I use my home automation system with Bromic heaters?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eBromic outdoor heaters can be linked to any home automation device that offers a RS232 communication connection. Many home automation systems will offer a RS232 port either as standard or as a retrofit option.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat do I need to connect my Bromic outdoor heater to my home automation system?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eYou choose how you wish to control your heater. You can pair any combination and number of Bromic On\/Off and\/or Dimmer controls together with one Bromic Smart-Heat Link.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eMy heater shows signs of rust. Is this covered under the warranty?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eWhile all our heaters have a corrosion-resistant base material or paint, it remains the owners responsibility to periodically clean the heaters to maintain the high level finish. We also recommend using our Platinum Marine heating series for coastal conditions which provides additional corrosion resistance.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eAre Bromic Heaters weatherproof?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eBromic Heaters are weather resistant, but not water proof. They can be exposed to the elements, but as with any outdoor product, the better the care, the longer the life.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan I install the fixed mounted heaters myself?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eNo, all the fixed mounted heaters must be installed by a licensed technician.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow do I know if I need the 208V or 220-240V electric heater version?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eIn North America, the terms 220V, 230V, and 240V all refer to the same system voltage level. It’s primarily reserved for use in residential buildings and comes from a single phase system. A 240V service is accomplished by using two “hot” 120V standard lines. Most large electric appliances likes cook stoves, hot water heaters, and some other home appliances require this voltage. 208V, on the other hand, is from a 3 phase system and primarily found in commercial applications.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Controls FAQs\u003c\/strong\u003e\u003c\/p\u003e\n\u003cdiv style=\"text-align: left;\"\u003e\n\u003ctable style=\"height: 18.8833px;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.8833px;\"\u003e\n\u003ctd style=\"height: 18.8833px;\"\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eAffinity Smart-Heat Controller Collection?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cstrong\u003eBromic Controls\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Smart-Heat™ Controller Collection\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe Affinity Smart-Heat™ Collection redefines control and connectivity. Enabled by Wi-Fi and Bluetooth, these advanced controllers offer expanded heater channel capacity and seamless integration with the Bromic app—empowering users with precise, intuitive control for every environment.\u003c\/p\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_OnOff_Series.jpg?v=1765374564\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity On\/Off Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe Affinity On\/Off Series enables connected Platinum, Tungsten or Cobalt gas or electric heaters to operate at full power with a single command, delivering straightforward, reliable control for any outdoor space.\u003c\/p\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Dimmer_Series.jpg?v=1765374623\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Dimmer Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eCompatible with Platinum, Tungsten, and Cobalt electric heaters, the Affinity Dimmer Series provides instant, precise heat adjustment in 1% increments, offering customized control for any outdoor environment.\u003c\/p\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Eclipse_Series.jpg?v=1765374653\" alt=\"\" style=\"display: block; margin-left: auto; margin-right: auto;\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Eclipse Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eDesigned for the Eclipse Collection, the Affinity Eclipse Series provides precise, incremental control over both heat and integrated LED lighting, delivering tailored ambience with every use.\u003c\/p\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cstrong\u003eTap Into Comfort\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eGet more from your Bromic heaters than ever before. Our Affinity Smart-Heat™ Controls pair seamlessly via Wi-Fi, Bluetooth or optional Ethernet connection to our new Bromic Heating app, where users have complete, customizable control over their comfort in the palm of their hand:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWiFi, Bluetooth or Ethernet connectivity\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eComplete control of heat output with On\/Off and Dimming functionality\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eMulti-heater management of unlimited connected controllers\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eCreate heater grouping within zones\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eTimer \u0026amp; schedule settings\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eVoice control integration with Amazon Alexa \u0026amp; Google Home\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eManage multiple sites from one app\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eAdmin control with multi-user management\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eConnect with home automation or building management systems\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Manual_Wall_Switch_Series.jpg?v=1765374713\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eManual Wall Switch Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAvailable in single and double-channel models for both indoor and outdoor use, the Manual Wall Switch Series provides simple, dependable on\/off control for any heating configuration.\u003c\/p\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Expansion_Board.jpg?v=1765374745\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Expansion Board\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eCompatible with 1- and 2-channel On\/Off and Dimmer models, the Affinity Expansion Board enables seamless Ethernet integration for reliable connectivity across outdoor heating systems. Equipped with 0-10V connections, it easily interfaces with home automation and business management systems for complete control.\u003c\/p\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cstrong\u003eAffinity Compatibility Chart\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Chart.jpg?v=1765374296\"\u003e\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cdiv style=\"text-align: left;\"\u003e\n\u003ctable style=\"height: 18.8833px;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.8833px;\"\u003e\n\u003ctd style=\"height: 18.8833px;\"\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow to Use the New Bromic Heating App?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Eclipse-Electric-w.-Bromic-Heating-App.png?v=1739518887\"\u003e\u003c\/p\u003e\n\u003cp\u003eBromic is excited to announce the new Affinity Collection of controls to their product line-up! Now, with the new Affinity Collection, you can easily control and monitor your heaters through Bromic’s dedicated app. This app brings you the power to manage your outdoor heating with the touch of a button, right from your smartphone. From basic On\/Off and Dimming functionality, to state-of-the-art features, this guide will take you through everything you need to know to make the most of this technology, transforming your outdoor space into a cozy retreat.\u003c\/p\u003e\n\u003cp\u003e\u003ca rel=\"noopener\" href=\"https:\/\/apps.apple.com\/us\/app\/bromic-smart-heat\/id6457416824\" target=\"_blank\"\u003e\u003cstrong\u003eClick to Download in App Store\u003c\/strong\u003e\u003c\/a\u003e\u003cbr\u003e\u003ca rel=\"noopener\" href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.bromic.app\u0026amp;amp;pli=1\" target=\"_blank\"\u003e\u003cstrong\u003eClick to Download in Playstore\u003c\/strong\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe src=\"https:\/\/www.youtube.com\/embed\/nUBsBUA31WA\" height=\"315\" width=\"100%\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhy Use the Bromic Heating App?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-App-Hero-Image.png?v=1739520365\"\u003e\u003c\/p\u003e\n\u003cp\u003eThe Bromic Heating App isn’t just another gadget; it’s a gateway to enhancing your outdoor living experience. Imagine enjoying a perfectly heated patio during a cool evening without having to get up or fuss with complicated controls. With this app, you have the ability to:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eEasily adjust the output \u003c\/strong\u003eof your heaters to match the changing weather or your personal comfort preferences.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSet a timer \u003c\/strong\u003efor maximum efficiency to ensure your heaters are only on when in use and not left on when not in use.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eGroup heaters by zone\u003c\/strong\u003e to control multiple units within differing locations (“zones’) simultaneously, perfect for larger outdoor spaces.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSet schedules and scenes\u003c\/strong\u003e that automatically turn on or off your heaters based on your lifestyle.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThis kind of convenience and efficiency is more than just a luxury—it’s a smart way to ensure that your outdoor spaces are always ready for relaxation or entertainment, no matter the weather.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhat You’ll Need to Prepare for Setup\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/How-to-Locate-the-Serial-Number-on-Affinity-Controls.png?v=1739520904\"\u003e\u003c\/p\u003e\n\u003cp\u003eBefore you dive into using the app, make sure your Bromic heaters and controllers are installed and configured by a licensed electrical contractor. Once that’s set up, follow these simple steps to get your app up and running:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eLocate the Serial Number on your controls box:\u003c\/strong\u003e You can find this on the sticker located on the side paneling of your control box. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDownload the Bromic Heating App: \u003c\/strong\u003eFind it on the Apple Store or Google Play and install it on your smartphone or tablet. It is important to note that the Bromic Heating App is only applicable with our Affinity Collection of controls and not with any of Bromic’s Legacy Remote Controllers. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTurn on Bluetooth and Connect to the Internet: \u003c\/strong\u003eEnsure your device has both Bluetooth and an active internet connection. These are crucial for the initial setup and ongoing operation of the app. Initial configuration of the App to your controls box will need to be done within 30ft of the control box, via Bluetooth connection. Once you are set up, you can easily switch your connection to Wi-Fi if desired. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDecide which email address you will be creating an account with: \u003c\/strong\u003eYou’ll need access to this email address to create an account and verify setup. This step ensures that your account is secure and ready to use.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eGetting Started with the Bromic Heating App\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Site-Setup-SCreen-Shots.png?v=1739521513\"\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis is where the magic happens! Once you’ve created an account and verified your email address, you’ll start by naming your site (e.g., “Outdoor Kitchen”, “Deck”, or “Garden Area”) and begin connecting your controllers.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eSet Up Your Site: \u003c\/strong\u003eSelect the controllers from the list that appears on your screen. Only those located within 30ft in discovery mode will be visible. If there are multiple controls on site, you can confirm that you are setting up the correct one by verifying the serial number in the App with the serial number on the controller box match one another. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eConfigure the Controller: \u003c\/strong\u003eNext, you will want to set up the channels of controllers. It is important to configure each channel of the controller, depending on how many channels your controller box has. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eManage Your Connections: \u003c\/strong\u003eYou will be taken to a page to manage your controller’s connection. Your controllers are automatically connected via Bluetooth up until now. For more stable and flexible control, connect your controllers via Wi-Fi or Ethernet.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eComplete Setup or Add Another Controller: \u003c\/strong\u003eCongrats! You have made it to the last step where you can now continue to add additional controller boxes or invite additional users if connected on Wi-Fi. In the case that you are done adding controller boxes, and do not wish to invite additional users, select “No, go to invite users”, then select “Skip and Complete Site Creation” on the next screen, then “Done”. Once you select “Done”, you’ll be redirected to the home screen and your heaters will be ready to control.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eInvite Additional Users: \u003c\/strong\u003eWhether it be family members or guests who will need access to the heaters. The app makes this easy and secure:\u003cbr\u003e\n\u003cul\u003e\n\u003cli\u003eInvite Users: As the admin user, you can invite others to use the app. Simply go to the settings, click “Manage Users,” and send an invitation via email. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eControl Access: Not everyone needs full control. You can assign different roles to different users, ensuring that only those who need it can make changes to the heating settings. Of the two control access options to choose from, Admin or User, you can assign individuals different roles ensuring that only those who need it can make changes to the heating settings.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThis feature is particularly useful if you have frequent guests or if you rent out your home as a vacation property. It allows you to maintain control while offering convenience to others.\u003c\/p\u003e\n\u003cp\u003eBy following these steps, you’ll have your Bromic Heating App ready to go in no time, giving you seamless control over your outdoor heating system.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eNavigating the Bromic Heating App\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eOnce your setup is complete, navigating the app becomes second nature. The user interface is designed to be intuitive, offering you easy access to all the features that make your outdoor space more enjoyable.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eHome Screen: \u003c\/strong\u003eThis is your command center. Here, you can see all connected appliances, zones, and scenes. Each heater is listed with a symbol indicating its connection type—Bluetooth, WiFi, or Ethernet—so you know exactly how it’s connected.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAppliances:\u003c\/strong\u003e In this section, you can turn on each heater with a simple toggle. If your heater has a dimming feature, you can adjust the heat level using a slider from 0% to 100%. For more detailed settings, like changing the appliance name or setting a timer, just click the arrow next to the heater’s name.\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Appliances-1067x1600.png?v=1739522203\"\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eZones: \u003c\/strong\u003eFor those with multiple heaters, the Zone feature is a lifesaver. It allows you to group heaters together, so you can manage them all at once—whether you want to turn them all on, set a time, set them to the same heat level, or schedule them to switch off at a certain time.\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Zones-1067x1600.png?v=1739522230\"\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eScenes: \u003c\/strong\u003eThis feature is ideal for setting up a routine. Whether it’s turning on the heaters every evening or ensuring they switch off after a party, for residential applications or to turn all heaters off at the end of each service for commercial applications, you can schedule these actions in advance. The scene operation works on a 7-day schedule, giving you full control over your outdoor environment.\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Scenes-1067x1600.png?v=1739522255\"\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eEnhancing Your Experience with Zones and Scenes\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eLet’s dive a bit deeper into Zones and Scenes, two of the app’s most powerful features.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eZones:\u003c\/strong\u003e Imagine having a large outdoor space with different sections—perhaps a dining area, a lounging space, and a poolside corner. With Zones, you can control each area separately or together. You might want the dining area warmer during dinner but keep the lounge area cooler until after. Zones make this possible with just a few taps.\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Zones-Example-1600x900.gif?v=1739522568\"\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eScenes: \u003c\/strong\u003eThink of Scenes as your personal heating butler. Hosting a Sunday brunch? Set a scene to warm up the patio just before your guests arrive. Planning a cozy evening with family? Another scene can ensure your heaters are on and set to the perfect temperature by the time you step outside. \u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App_Setting-up-Scenes.gif?v=1739522592\"\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThese features are not just about control; they’re about creating an atmosphere. With the Bromic Heating App, you’re not just turning heaters on and off; you’re setting the mood, ensuring comfort, and enhancing the overall experience of your outdoor space.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eTroubleshooting \u0026amp; Support\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eWhile the Bromic Heating App is designed to be user-friendly, there might be times when you need a little help. Our website includes built-in troubleshooting and a detailed FAQ section that covers common issues. Additionally, customer support is always just a call or click away if you need further assistance.\u003c\/p\u003e\n\u003cp\u003eWith the Affinity Collection and the Bromic Heating App, you’re not just controlling your heaters—you’re elevating your outdoor living experience. By providing easy-to-use controls with personalized zones and customized scenes, the app allows you to enjoy warmth and comfort with minimal effort. Whether you’re hosting guests or enjoying a quiet evening outdoors, the app’s smart features ensure that your space is always perfectly heated. Here’s to creating a cozy and inviting outdoor environment with Affinity!\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\u003c\/tbody\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eConnect to Comfort\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-1_480x480.png?v=1725672230\" alt=\"\"\u003e\u003c\/p\u003e\n\u003cp\u003eTap Into Comfort\u003c\/p\u003e\n\u003cp\u003eGet more from your Bromic heaters than ever before. Our Affinity Smart-Heat™ Controls pair seamlessly to our new, state-of-the-art Bromic Heating app, where users have complete, customizable control over their comfort in the palm of their hand. Available for IOS and Android.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eThe Affinity Difference\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-App-Affinity-Difference-GIF.gif?v=1739592822\"\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eWith a range of smart capabilities, Bromic’s App helps set the stage for any outdoor space.\u003c\/p\u003e\n\u003cp\u003eWi-Fi, Bluetooth, and Ethernet Connectivity\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eEasily connect and control your outdoor heaters using either a Wi-Fi, Bluetooth, or Ethernet connection.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eAdmin control with multi-user management\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAdd or remove multiple users full access to controlling your outdoor heaters.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eComplete Integration with Smart Systems\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eOptionally integrate with your Building Management System (BMS) using 0-10V control for advanced and centralized management.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eManage an unlimited amount of heaters\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAdd as many heaters as needed across different locations for unlimited control.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eTimer \u0026amp; Schedule Settings\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eSet timers and schedules to automate your heating needs and never worry about leaving a heater on without supervision.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eVoice Control Enabled\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eTake advantage of voice control for Google Home and Amazon Alexa to adjust heat settings, hands-free.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCreate zones for sites\/rooms\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eGroup your heaters to be controlled by a single command in different zones throughout your outdoor space.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat products can be used with the Affinity On\/Off control series?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Affinity On\/Off Controls can be used with all Bromic Heating Platinum, Tungsten and Cobalt Electric and Gas Heater models.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow many heaters can I control with this controller?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eSingle Channel Controls are rated for 6kW maximum, Dual Channel controls are rated for 12 kW maximum. Both Single and Dual Channel options can control multiple heaters within their maximum capacity. Each channel can control up to 10 gas heaters.\u003c\/p\u003e\n\u003cp\u003eExamples:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eA Single 6 kW On\/Off Control is compatible with 2 Platinum 2300W Electric Heaters.\u003c\/li\u003e\n\u003cli\u003eA Dual 12 kW OnOff Control is compatible with 2 Tungsten 6000W Electric Heaters.\u003c\/li\u003e\n\u003cli\u003eA Single 6 kW On\/Off Control is compatible with up to 10 Gas Heaters.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan I control elements individually with the Affinity On\/Off control series?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eYes, when using the 12 kW Dual Channel On\/Off Control, uses can control the dual elements of these heaters individually:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003ePlatinum 4500W\u003c\/li\u003e\n\u003cli\u003eTungsten 4000W, 6000W\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eDo these controllers have a timer function?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Bromic App includes both timer\/scheduling function.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eBromic Heating App FAQs\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eCan I use the Bromic App with Bromic’s legacy controls?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNo, the App is designed for the new Affinity Collection of controls and is not backward compatible.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan multiple users access the same account?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes, permissions can be assigned to multiple users.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I group my heaters into zones for easier control? How many heaters can I add in a zone? \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes, the App provides the ability to group an endless amount of heaters into zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I set-up heating zones?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYou can watch this video for specific instructions on setting scenes and zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I put my heaters on automatic timers? Can zone groups be put on timers?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYou can watch the video for specific instructions on setting scenes and zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I create automatic schedules for my heaters?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYou can watch this video for specific instructions on setting scenes and zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I control more than one site from the same App account?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes, multiple sites can be controlled from the same App account as long as the controllers at each site are connected via WiFi or Ethernet and configured on the App account.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow many controllers can I operate from one App account?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAn unlimited number of Heater Controls in the same installation can be controlled from one App.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eDo I have to use the App to control my heaters?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eIf using the Affinity Collection of controls, you will need to download the Bromic App to complete the installation and control the heaters.\u003c\/li\u003e\n\u003cli\u003eOnce set-up, the App account can be linked to your Google Home or Alexa account to enable voice controls, or the accessory board can be used to integrate with common home automation systems via 0-10V.\u003c\/li\u003e\n\u003cli\u003eAlternatively, you can choose to install manual switches as an alternative to the App based controls [be sure to link to the switches].\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat do I do if I don’t have good WiFi service?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eA reliable Wi-Fi connection is required for using the App based controls.  You can choose to install manual switches as an alternative to the App based controls\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eDo I need to be close to the controllers if I’m going to use WiFi?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNo, you can be almost anywhere with a reliable internet connection to use the Bromic App.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I use the app and BMS capabilities at the same time?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNo, once the Controls are connected to a Business Management System or Home Automation System, that product takes over control of the Controls and the App is disabled.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eI would like to switch heaters off after a time period?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThis function is available in different settings. Firstly, when you turn on an appliance, you can also set a timer off interval. You set this each time the heater is turned on and it will then countdown to the interval duration and automatically switch the appliance off. Set this function by clicking the appliance name to go to the detailed screen and setting the timer off internal at the bottom of the screen. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eAlternatively, you can set the timer off delay using schedules. This feature is only available to WiFi connected appliances.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhere do I find the serial number of the controller?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe serial number is represented as a 14 digit code (eg CONF2C23080005). The digits will be different for each type of controller. The serial number is printed on the product label attached to the controller. It can also be located via the menu on the Bromic Smat-Heat App, under Site configuration-\u0026gt; Edit Site. All the controllers will be listed and within each controller setting you can identify the connected heaters.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I setup my controller to work with Google Home or Alexa?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAll Affinity controllers have the capability of working with Google Home or Alexa. (Unfortunately, we do not support Apple Home at this stage.)\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eUsing the Bromic Smart-Heat App, follow the installation instructions and ensure it is configured to work in WiFi (or ethernet, if you have an expansion board fitted). Note voice control will not work with Bluetooth or BMS configured setups.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eOnce you have your heaters operating with the Bromic Smart-Heat App, go to your Google Home or Alexa App and setup a new device under “Bromic Smart-Heat.” Authorize the paring by logging into the Bromic Smart-Heat App and confirming the setup.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eFor more details, refer to the instruction manual and videos available from the Bromic website.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat is a site and how do I configure my heaters?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Bromic Smart-Heat App will guide you through the installation process, step by step to configure each controller. Before you commence the installation, a little planning is required to define how to setup the heaters within the App. Sites are created to group heaters and separate site control. You can have all heaters on one site, accessible to all users or split the heaters into groups allocated to different sites. Sites function to separate user access if this is required by inviting users to each site independently (by the site admin user.)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow many heaters can I control with my App?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThere is no limitation of the number of heaters configured to a site, or the number of sites a user has access to.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat is an Admin User and how do I invite my friends?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Bromic Smart-Heat App assigns Users to sites and there are 2 types of User roles. Admin Users have complete access and control of the site setup. User roles are restricted to operational control of the appliances. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eBoth types of users are added to a site by invitation unless it is a new installation, the user that creates the site is automatically assigned as an Admin user. Admin users having complete control of the site setup are responsible for inviting other users. Go to Manage Users under the settings menu to invite new members by entering their name and email address. All members need to download the app, register, and confirm their invitation by email.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eI have registered as a user but I cannot access the App?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWhen you create an account using your email address, the registration process requires the user to validate the invitation by confirming the email address. Log into the email account and search for the Bromic Smart-Heat registration invitation email. If this is not located in the inbox, check the spam or junk folder in case the email was caught by Spam filters.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eIf you have not received the email, register again using the same details.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eNote if you mistyped the email address the invitation will not be sent to the correct email address. Simply register with the correct details.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe App reports the controller is not reachable. Why does this happen?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWhen a controller loses WiFi\/Ethernet\/Internet connection it will revert to a Bluetooth connection. However if the Bluetooth is out of range or the controller has been powered off, the App will report the controller as unreachable. In the situation this is not the case, the controller is unreachable if it is connected to another Bluetooth User.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhen I toggle the button, the setting bounces back to its original state. Why does this happen?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Bromic Smart-Heat system operates on a cloud service. This allows many users to control appliances on an array of sites. As there can be many users connected to the one site, it is possible that heaters are being controlled by other users at the same time. Another reason for the button bounce phenomena is due to connection latency. This is the time delay of the data sent to the server and response back. The cloud server is responsible to synchronize the control settings with all users connected to site. If the server detects the control settings do not match with the last received command, it will issue a restore command to sync the control settings. The button bounce phenomena will occur at times and in almost all cases the correct setting is restored within 1-2 seconds.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhere do I find the App version number?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe App version can be found by accessing the AppStore or Google Play.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eIs the App available in other languages?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes. The language set on the App is based on the Smartphone or Tablet region setting. Change the region setting to another language and the App will update. Languages currently available include German, Spanish, Italian, French, Dutch, Japanese.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I delete the Controller?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eDeleting the controller will remove the device from site and restore the configuration to factory default settings. This action can only be performed by Admin Users. Under the Bromic Smart-Heat App menu, go to Site Configuration, Edit Site, select the controller and press the Delete button at the bottom of the screen.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I rename my heaters?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe heater names can be changed within the App from the appliance screen. Go to the home screen where the heaters are listed under appliances, click the heater name to jump to the detailed screen and press on the pencil icon at the top right of the page to change the name.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I re-sort the heaters as they appear on the screen?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eFrom the home screen where the heaters are listed under appliance, scroll to the bottom and click the re-arrange button. Press, hold and drag each heater to the order desired. Save when complete.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eI forgot to turn my heaters off and no one is at home?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eA key feature of the Bromic Smart-Heat App is remote access and control. This is available for controllers configured to operate on an internet connection such as Wifi or Ethernet. Simply open the Bromic Smart-Heat App and turn off the heaters from the appliance menu.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eIf you cannot access the controller, the safety cut off timer will activate after the predefined countdown. This is set by default as 4hours and can be changed by the Admin User.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I know if my Appliances are connected to WiFi?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThere is a connection icon next to the heater name. This icon will change depending on the connection status of the heater.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhy does my Appliance switch from WiFi to Bluetooth or between other connection methods?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Affinity Smart-Heat controllers have the ability to switch connection method depending on the status of the connection. If the internet, ethernet or WiFI connection is lost, the controller will switch to other available connections and if no other connections are configured, then will default to Bluetooth connection. This ensures that the heaters can be operated at all times. Connection will restore back to the WiFi or Ethernet configuration once it is up.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat does the warning message “Controller is unreachable through Bluetooth” mean?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe controller is currently operating on a Bluetooth connection and it is not accessible due to one of the following reasons:\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003col\u003e\n\u003cli\u003eThe controller is out of range from the Smart device connecting to it.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eThe controller is currently connected and working with another Bluetooth device.\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cul\u003e\n\u003cli\u003eAll heaters connected to this controller will display the warning message.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat does the warning message “Controller is currently offline” mean?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe controller is currently powered off and cannot be accessed. All heaters connected to this controller will display the warning message.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhy can’t I setup all heaters on a single Zone?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eZones are used for controlling multiple heaters with common functions. Zones allow heaters to turn on, set all heaters to dimming level of 50%, or set lighting output to any level. It is only possible to setup zones for same type of heating appliances.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhy do my heaters which off automatically after 4hours?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eEach controller has a default 4hr timer off countdown. When the controller is operating on Bluetooth and connection has been idle for 4hrs, the heaters for this specific controller will switch off. This interval setting can be changed to 2, 4, 6, 8 or 12 hours or disabled. Each controller has its own individual settings. To change this, go to the site configuration menu, edit site, select the controller, click the controller name to go to the detailed page. At the bottom there will be a dropdown list to change the value. It is recommended to not disable this setting.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e","brand":"Bromic Heating","offers":[{"title":". \/ .","offer_id":45066049519904,"sku":"BH0320003","price":1527.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0741\/9442\/0000\/files\/Bromic-Heating-Platinum-Smart-Heat-33-2300-Watt-220-240V-Black-Electric-Patio-Heater.png?v=1729296367"},{"product_id":"bromic-heating-wireless-dimmer-controller-for-smart-heat-electric-heater","title":"Bromic Heating Wireless Dimmer Controller for Smart-Heat Electric Heater","description":"\u003cp\u003eSwitch on. Go wireless! Bromic Smart-Heat Controllers make the use of your outdoor heaters simple. Our controllers are designed to be easy to install, compact and provide ample range on our wireless signal, giving you total control of your heater.\u003c\/p\u003e\n\u003cp\u003eMove beyond the base-model with our Bromic Heating Wireless Dimmer Controller.  With our Dimmer Control and wireless 7-Channel remote, you’ll be able to precisely adjust the output of your electric heaters in 1% increments, or quickly jump by 25% increments for perfect comfort and complete flexibility from up to 100 FT away.\u003c\/p\u003e\n\u003cp\u003eThe remote can be kept separate or easily mounted with the included double-sided adhesive or screws. Each dimmer controls one 6800W heater at 240VAC or two 3400W heaters at 240VAC.\u003cbr\u003e\u003c\/p\u003e\n\u003ch1\u003eWhat's Included\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003eDimmer Controller\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eRemote Control\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eFeatures\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003eDimmer Controller can be used with our Tungsten Electric and our Platinum Electric Collections. For the Eclipse Collection, please refer to our Eclipse Dimmer Controller.\u003c\/li\u003e\n\u003cli\u003eYou can control two heaters if they’re not exceeding 6800W (so, two 3400 Platinum Electric or two 3000W Tungsten Electric heaters). Please also note, that if two heaters are connected to a single dimmer controller, they cannot be controlled independently. To control individual heaters independently, you will need to install two separate controllers.\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eSpecifications\u003c\/h1\u003e\n\u003ctable width=\"100%\" style=\"width: 100.079%; height: 18.3833px;\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 48.6385%; height: 18.3833px;\"\u003eItem Number\u003c\/td\u003e\n\u003ctd style=\"width: 50.9355%; height: 18.3833px;\"\u003eBH3130011-2\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 48.6385%;\"\u003ePower Supply\u003c\/td\u003e\n\u003ctd style=\"width: 50.9355%;\"\u003e208\/240\/277V 50\/60Hz (29A.max)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 48.6385%;\"\u003eFuse Protection\u003c\/td\u003e\n\u003ctd style=\"width: 50.9355%;\"\u003e32A (FWC high speed)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 48.6385%;\"\u003eMax Output Power Channel\u003c\/td\u003e\n\u003ctd style=\"width: 50.9355%;\"\u003e6800W @ 240VAC (28.5A)\u003cbr\u003e6800W @ 277VAC (25A)\u003cbr\u003e6000W @ 208VAC (29A)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 48.6385%;\"\u003eReception Frequency\u003c\/td\u003e\n\u003ctd style=\"width: 50.9355%;\"\u003e916MHz\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 48.6385%;\"\u003eOperating Temperature Range\u003c\/td\u003e\n\u003ctd style=\"width: 50.9355%;\"\u003e-4 to 86°F\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 48.6385%;\"\u003eDimensions\u003c\/td\u003e\n\u003ctd style=\"width: 50.9355%;\"\u003e9” x 7.9” x 2.95”\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 48.6385%;\"\u003eProtection Class\u003c\/td\u003e\n\u003ctd style=\"width: 50.9355%;\"\u003eIP54\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 48.6385%;\"\u003eApproval Certification\u003c\/td\u003e\n\u003ctd style=\"width: 50.9355%;\"\u003eUL \u0026amp; cUL E470263\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch1\u003eWarranty\u003c\/h1\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdiv style=\"text-align: center;\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0686\/3156\/0499\/files\/1-year_Warranty_Badge_240x240.jpg?v=1669452966\" alt=\"\" style=\"margin-bottom: 15px; float: none;\"\u003e\u003c\/div\u003e\n\u003c\/td\u003e\n\u003ctd\u003eBromic offers warranty applicable to the original owner only. In accordance with the warranty terms and conditions specified below:\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp data-mce-fragment=\"1\"\u003eBromic Heating or its agent (the warrantor) will furnish the original owner for both commercial and residential applications;\u003c\/p\u003e\n\u003col\u003e\n\u003cli data-mce-fragment=\"1\"\u003ea replacement Bromic Heating heater or\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003ea replacement part for any component part which fails.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ctable style=\"width: 100.079%;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 45.6196%;\"\u003eProduct\u003c\/td\u003e\n\u003ctd style=\"width: 53.9543%;\"\u003eControllers\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 45.6196%;\"\u003eWarranty\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 53.9543%;\"\u003e1 Year Parts\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch1 data-mce-fragment=\"1\"\u003eDocuments \u0026amp; Files\u003cstrong\u003e\u003c\/strong\u003e\n\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic_Catalog_Web.pdf?v=1759801363\" rel=\"noopener\" target=\"_blank\"\u003eBromic Catalog\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-Wireless-Controller-Catalogue_US.pdf?v=1647616564\" target=\"_blank\"\u003eWireless Controller Catalog\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-Smart-Heat-Electric-Dimmer-Control-Product-Brief-US.pdf?v=1647612170\" target=\"_blank\"\u003eSpecifications Sheet\u003c\/a\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-Dimmer-Controller-Installation-Manual-US.pdf?v=1647621427\" target=\"_blank\"\u003eInstallation Manual\u003cstrong\u003e\u003c\/strong\u003e\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eVideos\u003c\/h1\u003e\n\u003cp\u003e\u003ciframe src=\"https:\/\/www.youtube.com\/embed\/UFyWKsY1WOA\" height=\"315\" width=\"100%\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e","brand":"Bromic Heating","offers":[{"title":"Default Title","offer_id":45066049683744,"sku":"BH3130011-2","price":1197.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0741\/9442\/0000\/files\/Bromic-Heating-Wireless-Dimmer-Controller-for-Smart-Heat-Electric-Heater.jpg?v=1729296388"},{"product_id":"bromic-heating-wireless-master-remote-for-dimmer-controller","title":"Bromic Heating Wireless Master Remote for Dimmer Controller","description":"\u003cp\u003eThe Master Wireless Remote allows you to control all of your Bromic heaters with complete ease. Compactly designed and easy to pair, control an unlimited number of heaters all on our wireless signal.\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eOur Bromic Master Remote is invaluable for larger venues. Offering user-programmable customization, the Bromic Master Remote gives you full control over an unlimited number of Electric Heater Controllers in up to 6 zones within its 100ft range. Compatible with both our standard Dimmer and Eclipse Dimmer Controllers, managing your heat has never been such a breeze.\u003c\/p\u003e\n\u003ch1\u003eWhat's Included\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003eMaster Remote\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1 data-mce-fragment=\"1\"\u003eFeatures\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003eMaster remote control can be installed by the electrician at the time of install – or by the user using the original remote and the master remote.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eWireless Master Remote can command an unlimited number of heaters in up to 6 zones.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eNote: A zone is a group of heaters which can be controlled independently using the master remote. If you have 12 heaters, you could have 2 heaters in each zone, with each pair of heaters – or zones – controlled independently.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003ePlease note that the installation of a dimmer control is required. \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eSpecifications\u003c\/h1\u003e\n\u003ctable width=\"100%\" style=\"width: 100.079%; height: 18.3833px;\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 50.5253%; height: 18.3833px;\"\u003eItem Number\u003c\/td\u003e\n\u003ctd style=\"width: 49.0487%; height: 18.3833px;\"\u003eBH3130012-2\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 50.5253%;\"\u003eProduct Type\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 49.0487%;\"\u003eRemote Control\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 50.5253%;\"\u003eColor\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 49.0487%;\"\u003eBlack\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch1 data-mce-fragment=\"1\"\u003eDocuments \u0026amp; Files\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic_Catalog_Web.pdf?v=1759801363\" rel=\"noopener\" target=\"_blank\"\u003eBromic Catalog\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Bromic Heating","offers":[{"title":"Default Title","offer_id":45066049749280,"sku":"BH3130012-2","price":213.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0741\/9442\/0000\/files\/Bromic-Heating-Wireless-Master-Remote-for-Dimmer-Controller.jpg?v=1729296394"},{"product_id":"bromic-heating-standard-ceiling-recess-kit-for-platinum-smart-heat-4500-watt-electric-heater","title":"Bromic Heating Standard Ceiling Recess Kit for Platinum Smart-Heat 4500 Watt Electric Heater","description":"\u003cp\u003eSeamlessly integrate your Bromic Platinum Smart-Heat™ Electric units with these unique recess kits which permit flush-mounting in roof cavities as small as 7.1”.\u003c\/p\u003e\n\u003cp\u003eThe Standard Recess Kit is ideal for new build projects that allow for more cavity clearance space with a sleek, simple design.\u003c\/p\u003e\n\u003cp\u003eNEW! Suitable for both new build or retrofit, the UL Certified Low Clearance Recess Kit has a built-in frame for temperature control, allowing for reduced cavity installation clearances and ease of install.\u003c\/p\u003e\n\u003cp\u003eThese kits include the parts and hardware needed for recessed mounting of our Platinum and Platinum Marine series, allowing you to easily install the heater so that it doesn’t interfere with your streamlined aesthetic.\u003c\/p\u003e\n\u003ch1\u003eWhat's Included\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003eCeiling Recess Kit\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eFeatures\u003c\/h1\u003e\n\u003cp\u003eCreate a flush, modern and minimalist look with our premium recess kits. Whether you're looking to recess heaters in a new build or a remodel, the Platinum Recess Kits allow for a sleek and seamless electric heater installation.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eSeamless Integration - Designed to provide an elegant and discreet mounting application, the Platinum Recess Kits seamlessly add heat and comfort to outdoor living spaces.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eComplete Versatility - Available in two models, Standard and Low Clearance, and suitable for all Platinum Electric power, colorway, and stainless-steel grade options.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eEasy to Install - The Low Clearance Recess Kit comes ready-to-install with a Ceiling Recess Box that fits within standard ceiling joists, reducing installation clearances.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eSpecifications\u003c\/h1\u003e\n\u003ctable style=\"width: 100.079%;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 50.1479%;\"\u003eBrand\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 49.426%;\"\u003eBromic Heating\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 50.1479%;\"\u003eItem Number\u003c\/td\u003e\n\u003ctd style=\"width: 49.426%;\"\u003eBH3623000\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 50.1479%;\"\u003eProduct Type\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 49.426%;\"\u003eCeiling Recess Kit\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch2\u003eClearances\u003c\/h2\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/PE-REcess-Kit-Clearances_US.png?v=1726923378\" alt=\"\"\u003e\u003c\/p\u003e\n\u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic_Catalog_Web.pdf?v=1759801363\" rel=\"noopener\" target=\"_blank\"\u003eBromic Catalog\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic-Platinum-Smart-Heat-Electric-SII-Instruction-Manual-4.5kW-AU-UK-US_v1.1_e70e3a50-3313-494a-9aee-89aef374daf3.pdf?v=1726924661\" target=\"_blank\"\u003eInstallation Manual\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Bromic Heating","offers":[{"title":". \/ .","offer_id":45066049847584,"sku":"BH3623000","price":720.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0741\/9442\/0000\/files\/Bromic-Heating-Standard-Ceiling-Recess-Kit-for-Platinum-Smart-Heat-4500-Watt-Electric-Heater.jpg?v=1729296401"},{"product_id":"bromic-heating-48-tube-suspension-kit-for-platinum-smart-heat-3400-and-2300-watt-electric-heater","title":"Bromic Heating 48\" Tube Suspension Kit for Platinum Smart-Heat 3400 and 2300 Watt Electric Heater","description":"\u003cp\u003eOur Platinum Electric Mounting Poles ensure that your Platinum Electric heater will be suspended at just the right height (between 8′ and 9′), so it delivers the optimum amount of heat. Available in two sizes (2′ and 4′), these poles can be ordered in addition to the 8″ pole that is provided complimentary with every Platinum Electric heater.\u003c\/p\u003e\n\u003ch1\u003eWhat's Included\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003eTube Suspension Kit\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eFeatures\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003eAvailable in 2′ and 4′ sizes\u003c\/li\u003e\n\u003cli\u003eFor use with Bromic Heating Platinum Smart-Heat™ 3400 Watt and 2300 Wat Electric Heaters\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eSpecifications\u003c\/h1\u003e\n\u003ctable style=\"width: 100.079%;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 52.0347%;\"\u003eBrand\u003c\/td\u003e\n\u003ctd style=\"width: 47.5393%;\"\u003eBromic Heating\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 52.0347%;\"\u003eItem Number\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 47.5393%;\"\u003eBH3130024-1\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 52.0347%;\"\u003eProduct Type\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 47.5393%;\"\u003eTube Suspension Kit\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 52.0347%;\"\u003eLength\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 47.5393%;\"\u003e4' (1200 MM)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic_Catalog_Web.pdf?v=1759801363\" target=\"_blank\"\u003eBromic Catalog\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Bromic Heating","offers":[{"title":"Default Title","offer_id":45066050208032,"sku":"BH3130024-1","price":523.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0741\/9442\/0000\/files\/Bromic-Heating-48-Tube-Suspension-Kit-for-Platinum-Smart-Heat-3400-and-2300-Watt-Electric-Heater.jpg?v=1729296408"},{"product_id":"bromic-heating-platinum-smart-heat-50-3400-watt-220-240v-black-electric-patio-heater","title":"Bromic Heating Platinum Smart-Heat 50\" 3400 Watt 220-240V Black Electric Patio Heater","description":"\u003cp\u003e\u003ciframe src=\"https:\/\/www.youtube.com\/embed\/9uBc_UFrnyY\" height=\"315\" width=\"100%\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003eThe ultimate in seamless slim-line design. The award-winning Platinum Smart-Heat™ Electric heater series is specifically suited to seamlessly blend into low-clearance and design-focused spaces. Available in black or white with three power options and a wide array of ceiling, wall, and flush-mounting options.\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eLooking for a heater that offers the most effective heating technology, an award-winning design and very little light emission? You found it. With its ultra-slim, high-quality 304 stainless steel chassis and Schott tinted ceramic-glass screens, the award-winning Platinum Smart-Heat™ Electric virtually disappears into its surroundings while delivering market-leading radiant heat output that will warm you and not the air – just like the sun.\u003c\/p\u003e\n\u003cp\u003eAvailable in both black and white and three sizes (2300W, 3400W and 4500W), this premium heater was specifically designed for low-clearance, semi-enclosed spaces and can be mounted with minimal clearance requirements.\u003c\/p\u003e\n\u003ch1\u003eWhat's Included\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003ePatio Heater\u003c\/li\u003e\n\u003cli\u003e8\" Mounting Pole\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eNot Included\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eOn\/Off Controller\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eDimmer Controller\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eMaster Remote\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eHome Automation\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eAffinity Expansion Board\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eCeiling Recess Kit\u003c\/li\u003e\n\u003cli\u003eTube Suspension Kit\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eFeatures\u003c\/h1\u003e\n\u003cdiv class=\"blurb\"\u003e\n\u003cp\u003eBuilt with premium stainless-steel construction, complete with a sleek ceramic glass screen and a fully enclosed body, the Platinum Electric heater provides even heat distribution to outdoor spaces.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAdjustable Mounting Brackets - For efficient, directional heat distribution.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eCompact \u0026amp; Elegant Design - Seamless integration into design-focused spaces.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003ePremium Stainless-Steel Construction - Delivering longevity of use and aesthetic appeal\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eTinted Glass-Ceramic Fascia - Spread heat evenly across any area while minimizing light emission.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eSet and forget - Simple and easy to use, with single-switch activation and smart system compatibility.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eSlim-line Design - For minimal vertical clearance requirements.\u003c\/li\u003e\n\u003cli\u003eVersatile Mounting Solution - Minimal vertical clearance\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eHigh Performance Construction - 304 stainless-steel \u0026amp; tinted ceramic screen\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eClean, Compact and Elegant Design - For seamless integration\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eAdjustable Mounting Brackets - Allows for directional heat distribution\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eCompatible with Smart-Wireless Technology\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003ch1\u003eSpecifications\u003c\/h1\u003e\n\u003ctable style=\"width: 100.079%;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 55.431%;\"\u003eModel\u003c\/td\u003e\n\u003ctd style=\"width: 44.143%;\"\u003ePlatinum Electric - 3400W SERIES\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 55.431%;\"\u003eItem Number\u003c\/td\u003e\n\u003ctd style=\"width: 44.143%;\"\u003eBH0320005\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 55.431%;\"\u003eFuel Type\u003c\/td\u003e\n\u003ctd style=\"width: 44.143%;\"\u003eElectric\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 55.431%;\"\u003eColor\u003c\/td\u003e\n\u003ctd style=\"width: 44.143%;\"\u003eBlack\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 55.431%;\"\u003eHeat Area\u003c\/td\u003e\n\u003ctd style=\"width: 44.143%;\"\u003e108 sq.ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 55.431%;\"\u003eRated Current\u003c\/td\u003e\n\u003ctd style=\"width: 44.143%;\"\u003e220-240V\/14.2A\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 55.431%;\"\u003eDimensions\u003c\/td\u003e\n\u003ctd style=\"width: 44.143%;\"\u003e50.2\" (W) x 7\" (H) x 2\" (D)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 55.431%;\"\u003eWeight\u003c\/td\u003e\n\u003ctd style=\"width: 44.143%;\"\u003e22 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 55.431%;\"\u003eMin. Floor Clearance\u003c\/td\u003e\n\u003ctd style=\"width: 44.143%;\"\u003eWall 72\"\u003cbr\u003eCeiling 96\"\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 55.431%;\"\u003eApproval Certification\u003c\/td\u003e\n\u003ctd style=\"width: 44.143%;\"\u003eIntertek ETL \/ cETL 5001799\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch2\u003eTechnical Dimensions\u003c\/h2\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Good.png?v=1726907886\" alt=\"\"\u003e\u003c\/p\u003e\n\u003ch2\u003eHeat Blooms\u003c\/h2\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Platinum-Heat-Blooms-4500w-1-971x1280.png?v=1726907910\" alt=\"\"\u003e\u003c\/p\u003e\n\u003ch2\u003eMounting Options\u003c\/h2\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Mounting.png?v=1726907936\" alt=\"\"\u003e\u003c\/p\u003e\n\u003ch2\u003eClearances\u003c\/h2\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Good-2-1280x701.png?v=1726907959\" alt=\"\"\u003e\u003c\/p\u003e\n\u003ch2\u003eAffinity Compatibility Chart\u003c\/h2\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Compatibility_Chart.jpg?v=1765666026\" alt=\"\"\u003e\u003c\/p\u003e\n\u003ch1\u003eWarranty\u003c\/h1\u003e\n\u003ctable width=\"100%\" style=\"width: 100.094%;\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 46.6422%;\"\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/1-year_Warranty_Badge_6b87d735-52f4-4c48-bc3a-7a92fba0db3a.jpg?v=1714267673\"\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 52.9793%;\"\u003eBromic Heating Warranty is applicable to the original owner only. In accordance with the warranty terms and conditions specified below.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003eBromic Heating or its agent (the warrantor) will furnish the ORIGINAL OWNER;\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003ea replacement Bromic Heating heater or\u003c\/li\u003e\n\u003cli\u003ea replacement part for any component part which fails.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003eThe warranty period is determined by product line from the date of purchase according to the table below:\u003c\/p\u003e\n\u003ctable width=\"100%\" style=\"width: 100.094%; height: 183.833px;\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003ePlatinum Electric\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e3 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 36.7667px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 36.7667px;\"\u003ePlatinum Electric Marine\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 36.7667px;\"\u003e5 years (land-based applications); 3 years (marine vessels)\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eEclipse Pendant\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e3 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eEclipse Portable\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e3 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eTungsten Electric\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e2 years Heater (7 years on Heating Elements)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003ePlatinum Gas\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e2 years (excluding maintenance items*)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eTungsten Gas\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e2 years (excluding maintenance items*)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eTungsten Portable\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e1 year\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eAffinity Controllers\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e1 year\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp style=\"padding-left: 40px;\"\u003e\u003cem\u003e* Excludes hoses and igniters\u003c\/em\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eService and Labor Responsibility\u003c\/strong\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eUnder this limited warranty, the warrantor will provide only a replacement heater or part thereof. The owner is responsible for all other costs. \u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eSuch costs may include, but are not limited to:\u003cbr\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003eLabor charges for service, removal, or re-installation of the heater or part thereof.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eShipping and delivery charges for forwarding the new heater or replacement part from the nearest distributor and returning the claimed defective heater or part to such distributor.\u003c\/li\u003e\n\u003cli\u003eAll cost necessary or incidental for handling and administrative charges and for any materials and\/or permits required for installation of the replacement heater or part.\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003e\u003cem\u003e\u003cspan style=\"color: #000000;\"\u003e\u003cstrong\u003eIMPORTANT:\u003c\/strong\u003e\u003c\/span\u003e Bromic Heaters must be installed by a licensed technician. Installation attempted by a non-authorized agent\/technician will void the warranty.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic_Catalog_Web.pdf?v=1759801363\" rel=\"noopener\" target=\"_blank\"\u003eBromic Catalog\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Spec_Sheet_-_Platinum_Electric_Marine_NA.pdf?v=1750394609\" rel=\"noopener\" target=\"_blank\"\u003ePlatinum Series Spec Sheet\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic-Platinum-Smart-Heat-Electric-SII-Instruction-Manual-US_v4.pdf?v=1726907492\" rel=\"noopener\" target=\"_blank\"\u003eInstallation Manual\u003c\/a\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic-Platinum-Smart-Heat-Electric-SII-Instruction-Manual-4.5kW-AU-UK-US_v1.1.pdf?v=1726907522\" rel=\"noopener\" target=\"_blank\"\u003eInstallation Manual 4.5W\u003c\/a\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/3-Part-Spec-Electric-Radiant-Heaters-Platinum.pdf?v=1726907541\" rel=\"noopener\" target=\"_blank\"\u003e3-Part Spec Manual\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Switch_Compatibility_Chart_-_new_models_9-23.xlsx?v=1765666342\" target=\"_blank\"\u003eAffinity Control Chart Sheet\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eVideos\u003c\/h1\u003e\n\u003cp\u003e\u003ciframe src=\"https:\/\/www.youtube.com\/embed\/HLFQFlxCNoI\" height=\"315\" width=\"100%\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe src=\"https:\/\/www.youtube.com\/embed\/TlEIBp-7lbg\" height=\"315\" width=\"100%\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe src=\"https:\/\/www.youtube.com\/embed\/F0UGgdKBGgc\" height=\"315\" width=\"100%\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe src=\"https:\/\/www.youtube.com\/embed\/qXkAxuhz-Oc\" height=\"315\" width=\"100%\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe width=\"100%\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/F09Hth5U8Xc\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe src=\"https:\/\/www.youtube.com\/embed\/nUBsBUA31WA\" height=\"315\" width=\"100%\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe src=\"https:\/\/www.youtube.com\/embed\/1AMwn6-Xrr0\" height=\"315\" width=\"100%\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eDo the Platinum Electric heaters come with a controller?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eNo, the controllers can be purchased as an additional accessory.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan I install the Platinum Electric heater myself?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eNo, the heater must be installed by a licensed technician.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat is radiant heat?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eRadiant heat works like the sun. Instead of heating the air around you, it heats people and objects. This makes radiant heat more effective as an outdoor heating source, as it is less likely to be affected by the wind.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan the Platinum Electric Heater get wet?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eAlthough our Platinum Electric heaters are made from premium 304 stainless steel and engineered for longevity, Bromic recommends that they are best mounted under cover and not directly exposed to rain, snow and salt mist to ensure they maintain their aesthetic appeal.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat mounting options are available?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThis slim electric heater can be either wall mounted, pole mounted or recessed into the ceiling. Each heater is supplied with an 8″ stainless steel pole. Recessing kits and longer poles for high ceilings can be ordered separately. Please refer to our instruction manual or contact our friendly design team to find out which installation and height is right for you.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eAre Platinum Electric heaters suitable for boats \u0026amp; yachts?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eStandard Platinum Electric heaters are not suitable for coastal and marine environments including on boats and yachts as 304 grade stainless-steel is susceptible to corrosion within these environments. Bromic does offer a marine grade Platinum Electric Marine heater that is constructed of 316 marine grade stainless-steel that is suitable for coastal and marine environments including installation aboard vessels.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow many Platinum Electric heaters do I need?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe number of Platinum Electric heaters needed depends entirely on the size and layout of the space, as well as the size and wattage of the heaters you are installing.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eDo Platinum Electric heaters need ventilation?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Platinum Electric heater series does not require ventilation as there are no harmful biproducts such as gasses released into the air. Please refer to the corresponding Installation Manual to ensure proper clearances are met for safe operation.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eAre Platinum Electric heaters weather resistant?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eYes, Bromic’s Platinum Electric slim infrared heaters are designed to be weather resistant with a fully sealed heater body to protect internal elements. The heaters are constructed from premium 304 grade stainless steel. IP certified for outdoor use, making them durable and reliable, even in various weather conditions.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan I use Platinum Electric heaters in an enclosed space?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Platinum Electric outdoor heaters can be used in enclosed patios as they require no ventilation. Please refer to the corresponding Installation Manual to ensure proper clearances are met for safe operation.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat are the clearance requirements for Platinum Electric heaters?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eConsult the product installation manual for specific clearance requirements, as these guidelines are crucial for safe and efficient operation. Generally, proper clearances are necessary to prevent hazards, ensure safety, and maintain the longevity of the heaters.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eAre Platinum Electric heaters energy efficient?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eIn general, electric outdoor heaters are the most energy efficient option for outdoor heating. The energy consumption of Platinum heaters depends on the specific model and the heat output you require. Specific energy consumption figures can be found in the product specifications for each Platinum heater model.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan I leave a Platinum Electric heater on all night?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eWhile Bromic’s Platinum heaters are designed for extended outdoor use, it is generally not recommended to leave any outdoor heater on overnight for safety reasons. We recommend turning off the Platinum heaters when not in use and following the installation manuals for safe operation and maintenance.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003e\u003cstrong\u003eGeneral FAQs\u003c\/strong\u003e\u003c\/p\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat’s better? Electric or Gas?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThere are multiple benefits to each of these power sources. Ultimately, it’ll depend on the space that needs to be heated and what existing power sources are available.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat is radiant heat?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eRadiant heat works like the sun. Instead of heating the air around you, it heats people and objects. This makes radiant heat a more effective heating source, as it is less likely to be affected by the wind.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan the Bromic propane free-standing heaters be converted from propane to natural gas?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eYes. We do offer a conversion kit that allows the heater to be hooked up to a natural gas line.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat kind of gas tank can be used with the heater??\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Bromic Tungsten Portable can hold a standard 5 gallon propane tank or a 10 gallon propane tank.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat’s the difference between the Tungsten and Platinum collections?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThere are a number of differences. First and foremost, they differ in their designs. While our Tungsten collection features a honeycomb mesh in front of the heat panels, our Platinum series is covered by a ceramic glass screen that is encased in a stainless-steel frame. The electric heaters in the collections also differ in the heat output. Our Tungsten series comes in 2000, 3000, 4000 and 6000W, while our Platinum Electric heaters are available in 2300 and 3400W.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eDo the heaters come with a controller?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eBesides the Eclipse Portable heater, the heaters do not come with a controller as everyone has different preferences when it comes to how they want to control their heater. Bromic offers a variety of controls options, which can be purchased as an additional accessory.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow can I control the heaters?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eWe offer various options to control your heater. Depending on the model, you can choose between simple on\/off controls or dimmer controls (electric heaters only). We also offer a master remote to control groups of heaters.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan the heaters be paired with automatic controls such as timers and thermostats?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eYes, this is possible via a home or building automation system. We offer the Bromic Smart-Heat Link, which can connect to a building automation system via RS232 plugin.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan I use my home automation system with Bromic heaters?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eBromic outdoor heaters can be linked to any home automation device that offers a RS232 communication connection. Many home automation systems will offer a RS232 port either as standard or as a retrofit option.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat do I need to connect my Bromic outdoor heater to my home automation system?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eYou choose how you wish to control your heater. You can pair any combination and number of Bromic On\/Off and\/or Dimmer controls together with one Bromic Smart-Heat Link.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eMy heater shows signs of rust. Is this covered under the warranty?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eWhile all our heaters have a corrosion-resistant base material or paint, it remains the owners responsibility to periodically clean the heaters to maintain the high level finish. We also recommend using our Platinum Marine heating series for coastal conditions which provides additional corrosion resistance.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eAre Bromic Heaters weatherproof?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eBromic Heaters are weather resistant, but not water proof. They can be exposed to the elements, but as with any outdoor product, the better the care, the longer the life.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan I install the fixed mounted heaters myself?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eNo, all the fixed mounted heaters must be installed by a licensed technician.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow do I know if I need the 208V or 220-240V electric heater version?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eIn North America, the terms 220V, 230V, and 240V all refer to the same system voltage level. It’s primarily reserved for use in residential buildings and comes from a single phase system. A 240V service is accomplished by using two “hot” 120V standard lines. Most large electric appliances likes cook stoves, hot water heaters, and some other home appliances require this voltage. 208V, on the other hand, is from a 3 phase system and primarily found in commercial applications.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Controls FAQs\u003c\/strong\u003e\u003c\/p\u003e\n\u003cdiv style=\"text-align: left;\"\u003e\n\u003ctable width=\"100%\" style=\"height: 18.8833px;\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.8833px;\"\u003e\n\u003ctd style=\"height: 18.8833px;\"\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eAffinity Smart-Heat Controller Collection?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cstrong\u003eBromic Controls\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Smart-Heat™ Controller Collection\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe Affinity Smart-Heat™ Collection redefines control and connectivity. Enabled by Wi-Fi and Bluetooth, these advanced controllers offer expanded heater channel capacity and seamless integration with the Bromic app—empowering users with precise, intuitive control for every environment.\u003c\/p\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_OnOff_Series.jpg?v=1765374564\" alt=\"\" style=\"display: block; margin-left: auto; margin-right: auto;\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity On\/Off Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe Affinity On\/Off Series enables connected Platinum, Tungsten or Cobalt gas or electric heaters to operate at full power with a single command, delivering straightforward, reliable control for any outdoor space.\u003c\/p\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Dimmer_Series.jpg?v=1765374623\" alt=\"\" style=\"display: block; margin-left: auto; margin-right: auto;\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Dimmer Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eCompatible with Platinum, Tungsten, and Cobalt electric heaters, the Affinity Dimmer Series provides instant, precise heat adjustment in 1% increments, offering customized control for any outdoor environment.\u003c\/p\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Eclipse_Series.jpg?v=1765374653\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Eclipse Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eDesigned for the Eclipse Collection, the Affinity Eclipse Series provides precise, incremental control over both heat and integrated LED lighting, delivering tailored ambience with every use.\u003c\/p\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cstrong\u003eTap Into Comfort\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eGet more from your Bromic heaters than ever before. Our Affinity Smart-Heat™ Controls pair seamlessly via Wi-Fi, Bluetooth or optional Ethernet connection to our new Bromic Heating app, where users have complete, customizable control over their comfort in the palm of their hand:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWiFi, Bluetooth or Ethernet connectivity\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eComplete control of heat output with On\/Off and Dimming functionality\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eMulti-heater management of unlimited connected controllers\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eCreate heater grouping within zones\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eTimer \u0026amp; schedule settings\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eVoice control integration with Amazon Alexa \u0026amp; Google Home\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eManage multiple sites from one app\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eAdmin control with multi-user management\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eConnect with home automation or building management systems\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Manual_Wall_Switch_Series.jpg?v=1765374713\" alt=\"\" style=\"display: block; margin-left: auto; margin-right: auto;\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eManual Wall Switch Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAvailable in single and double-channel models for both indoor and outdoor use, the Manual Wall Switch Series provides simple, dependable on\/off control for any heating configuration.\u003c\/p\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Expansion_Board.jpg?v=1765374745\" alt=\"\" style=\"display: block; margin-left: auto; margin-right: auto;\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Expansion Board\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eCompatible with 1- and 2-channel On\/Off and Dimmer models, the Affinity Expansion Board enables seamless Ethernet integration for reliable connectivity across outdoor heating systems. Equipped with 0-10V connections, it easily interfaces with home automation and business management systems for complete control.\u003c\/p\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cstrong\u003eAffinity Compatibility Chart\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Chart.jpg?v=1765374296\" alt=\"\" style=\"display: block; margin-left: auto; margin-right: auto;\"\u003e\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cdiv style=\"text-align: left;\"\u003e\n\u003ctable width=\"100%\" style=\"height: 18.8833px;\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.8833px;\"\u003e\n\u003ctd style=\"height: 18.8833px;\"\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow to Use the New Bromic Heating App?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Eclipse-Electric-w.-Bromic-Heating-App.png?v=1739518887\" alt=\"\"\u003e\u003c\/p\u003e\n\u003cp\u003eBromic is excited to announce the new Affinity Collection of controls to their product line-up! Now, with the new Affinity Collection, you can easily control and monitor your heaters through Bromic’s dedicated app. This app brings you the power to manage your outdoor heating with the touch of a button, right from your smartphone. From basic On\/Off and Dimming functionality, to state-of-the-art features, this guide will take you through everything you need to know to make the most of this technology, transforming your outdoor space into a cozy retreat.\u003c\/p\u003e\n\u003cp\u003e\u003ca rel=\"noopener\" href=\"https:\/\/apps.apple.com\/us\/app\/bromic-smart-heat\/id6457416824\" target=\"_blank\"\u003e\u003cstrong\u003eClick to Download in App Store\u003c\/strong\u003e\u003c\/a\u003e\u003cbr\u003e\u003ca rel=\"noopener\" href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.bromic.app\u0026amp;amp;pli=1\" target=\"_blank\"\u003e\u003cstrong\u003eClick to Download in Playstore\u003c\/strong\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe width=\"100%\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/nUBsBUA31WA\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhy Use the Bromic Heating App?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-App-Hero-Image.png?v=1739520365\" alt=\"\"\u003e\u003c\/p\u003e\n\u003cp\u003eThe Bromic Heating App isn’t just another gadget; it’s a gateway to enhancing your outdoor living experience. Imagine enjoying a perfectly heated patio during a cool evening without having to get up or fuss with complicated controls. With this app, you have the ability to:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eEasily adjust the output \u003c\/strong\u003eof your heaters to match the changing weather or your personal comfort preferences.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSet a timer \u003c\/strong\u003efor maximum efficiency to ensure your heaters are only on when in use and not left on when not in use.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eGroup heaters by zone\u003c\/strong\u003e to control multiple units within differing locations (“zones’) simultaneously, perfect for larger outdoor spaces.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSet schedules and scenes\u003c\/strong\u003e that automatically turn on or off your heaters based on your lifestyle.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThis kind of convenience and efficiency is more than just a luxury—it’s a smart way to ensure that your outdoor spaces are always ready for relaxation or entertainment, no matter the weather.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhat You’ll Need to Prepare for Setup\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/How-to-Locate-the-Serial-Number-on-Affinity-Controls.png?v=1739520904\" alt=\"\"\u003e\u003c\/p\u003e\n\u003cp\u003eBefore you dive into using the app, make sure your Bromic heaters and controllers are installed and configured by a licensed electrical contractor. Once that’s set up, follow these simple steps to get your app up and running:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eLocate the Serial Number on your controls box:\u003c\/strong\u003e You can find this on the sticker located on the side paneling of your control box. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDownload the Bromic Heating App: \u003c\/strong\u003eFind it on the Apple Store or Google Play and install it on your smartphone or tablet. It is important to note that the Bromic Heating App is only applicable with our Affinity Collection of controls and not with any of Bromic’s Legacy Remote Controllers. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTurn on Bluetooth and Connect to the Internet: \u003c\/strong\u003eEnsure your device has both Bluetooth and an active internet connection. These are crucial for the initial setup and ongoing operation of the app. Initial configuration of the App to your controls box will need to be done within 30ft of the control box, via Bluetooth connection. Once you are set up, you can easily switch your connection to Wi-Fi if desired. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDecide which email address you will be creating an account with: \u003c\/strong\u003eYou’ll need access to this email address to create an account and verify setup. This step ensures that your account is secure and ready to use.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eGetting Started with the Bromic Heating App\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Site-Setup-SCreen-Shots.png?v=1739521513\" alt=\"\"\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis is where the magic happens! Once you’ve created an account and verified your email address, you’ll start by naming your site (e.g., “Outdoor Kitchen”, “Deck”, or “Garden Area”) and begin connecting your controllers.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eSet Up Your Site: \u003c\/strong\u003eSelect the controllers from the list that appears on your screen. Only those located within 30ft in discovery mode will be visible. If there are multiple controls on site, you can confirm that you are setting up the correct one by verifying the serial number in the App with the serial number on the controller box match one another. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eConfigure the Controller: \u003c\/strong\u003eNext, you will want to set up the channels of controllers. It is important to configure each channel of the controller, depending on how many channels your controller box has. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eManage Your Connections: \u003c\/strong\u003eYou will be taken to a page to manage your controller’s connection. Your controllers are automatically connected via Bluetooth up until now. For more stable and flexible control, connect your controllers via Wi-Fi or Ethernet.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eComplete Setup or Add Another Controller: \u003c\/strong\u003eCongrats! You have made it to the last step where you can now continue to add additional controller boxes or invite additional users if connected on Wi-Fi. In the case that you are done adding controller boxes, and do not wish to invite additional users, select “No, go to invite users”, then select “Skip and Complete Site Creation” on the next screen, then “Done”. Once you select “Done”, you’ll be redirected to the home screen and your heaters will be ready to control.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eInvite Additional Users: \u003c\/strong\u003eWhether it be family members or guests who will need access to the heaters. The app makes this easy and secure:\u003cbr\u003e\n\u003cul\u003e\n\u003cli\u003eInvite Users: As the admin user, you can invite others to use the app. Simply go to the settings, click “Manage Users,” and send an invitation via email. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eControl Access: Not everyone needs full control. You can assign different roles to different users, ensuring that only those who need it can make changes to the heating settings. Of the two control access options to choose from, Admin or User, you can assign individuals different roles ensuring that only those who need it can make changes to the heating settings.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThis feature is particularly useful if you have frequent guests or if you rent out your home as a vacation property. It allows you to maintain control while offering convenience to others.\u003c\/p\u003e\n\u003cp\u003eBy following these steps, you’ll have your Bromic Heating App ready to go in no time, giving you seamless control over your outdoor heating system.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eNavigating the Bromic Heating App\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eOnce your setup is complete, navigating the app becomes second nature. The user interface is designed to be intuitive, offering you easy access to all the features that make your outdoor space more enjoyable.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eHome Screen: \u003c\/strong\u003eThis is your command center. Here, you can see all connected appliances, zones, and scenes. Each heater is listed with a symbol indicating its connection type—Bluetooth, WiFi, or Ethernet—so you know exactly how it’s connected.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAppliances:\u003c\/strong\u003e In this section, you can turn on each heater with a simple toggle. If your heater has a dimming feature, you can adjust the heat level using a slider from 0% to 100%. For more detailed settings, like changing the appliance name or setting a timer, just click the arrow next to the heater’s name.\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Appliances-1067x1600.png?v=1739522203\" alt=\"\"\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eZones: \u003c\/strong\u003eFor those with multiple heaters, the Zone feature is a lifesaver. It allows you to group heaters together, so you can manage them all at once—whether you want to turn them all on, set a time, set them to the same heat level, or schedule them to switch off at a certain time.\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Zones-1067x1600.png?v=1739522230\" alt=\"\"\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eScenes: \u003c\/strong\u003eThis feature is ideal for setting up a routine. Whether it’s turning on the heaters every evening or ensuring they switch off after a party, for residential applications or to turn all heaters off at the end of each service for commercial applications, you can schedule these actions in advance. The scene operation works on a 7-day schedule, giving you full control over your outdoor environment.\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Scenes-1067x1600.png?v=1739522255\" alt=\"\"\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eEnhancing Your Experience with Zones and Scenes\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eLet’s dive a bit deeper into Zones and Scenes, two of the app’s most powerful features.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eZones:\u003c\/strong\u003e Imagine having a large outdoor space with different sections—perhaps a dining area, a lounging space, and a poolside corner. With Zones, you can control each area separately or together. You might want the dining area warmer during dinner but keep the lounge area cooler until after. Zones make this possible with just a few taps.\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Zones-Example-1600x900.gif?v=1739522568\" alt=\"\"\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eScenes: \u003c\/strong\u003eThink of Scenes as your personal heating butler. Hosting a Sunday brunch? Set a scene to warm up the patio just before your guests arrive. Planning a cozy evening with family? Another scene can ensure your heaters are on and set to the perfect temperature by the time you step outside. \u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App_Setting-up-Scenes.gif?v=1739522592\" alt=\"\"\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThese features are not just about control; they’re about creating an atmosphere. With the Bromic Heating App, you’re not just turning heaters on and off; you’re setting the mood, ensuring comfort, and enhancing the overall experience of your outdoor space.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eTroubleshooting \u0026amp; Support\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eWhile the Bromic Heating App is designed to be user-friendly, there might be times when you need a little help. Our website includes built-in troubleshooting and a detailed FAQ section that covers common issues. Additionally, customer support is always just a call or click away if you need further assistance.\u003c\/p\u003e\n\u003cp\u003eWith the Affinity Collection and the Bromic Heating App, you’re not just controlling your heaters—you’re elevating your outdoor living experience. By providing easy-to-use controls with personalized zones and customized scenes, the app allows you to enjoy warmth and comfort with minimal effort. Whether you’re hosting guests or enjoying a quiet evening outdoors, the app’s smart features ensure that your space is always perfectly heated. Here’s to creating a cozy and inviting outdoor environment with Affinity!\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\u003c\/tbody\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eConnect to Comfort\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-1_480x480.png?v=1725672230\" style=\"display: block; margin-left: auto; margin-right: auto;\"\u003e\u003c\/p\u003e\n\u003cp\u003eTap Into Comfort\u003c\/p\u003e\n\u003cp\u003eGet more from your Bromic heaters than ever before. Our Affinity Smart-Heat™ Controls pair seamlessly to our new, state-of-the-art Bromic Heating app, where users have complete, customizable control over their comfort in the palm of their hand. Available for IOS and Android.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eThe Affinity Difference\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-App-Affinity-Difference-GIF.gif?v=1739592822\" alt=\"\"\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eWith a range of smart capabilities, Bromic’s App helps set the stage for any outdoor space.\u003c\/p\u003e\n\u003cp\u003eWi-Fi, Bluetooth, and Ethernet Connectivity\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eEasily connect and control your outdoor heaters using either a Wi-Fi, Bluetooth, or Ethernet connection.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eAdmin control with multi-user management\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAdd or remove multiple users full access to controlling your outdoor heaters.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eComplete Integration with Smart Systems\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eOptionally integrate with your Building Management System (BMS) using 0-10V control for advanced and centralized management.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eManage an unlimited amount of heaters\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAdd as many heaters as needed across different locations for unlimited control.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eTimer \u0026amp; Schedule Settings\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eSet timers and schedules to automate your heating needs and never worry about leaving a heater on without supervision.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eVoice Control Enabled\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eTake advantage of voice control for Google Home and Amazon Alexa to adjust heat settings, hands-free.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCreate zones for sites\/rooms\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eGroup your heaters to be controlled by a single command in different zones throughout your outdoor space.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat products can be used with the Affinity On\/Off control series?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Affinity On\/Off Controls can be used with all Bromic Heating Platinum, Tungsten and Cobalt Electric and Gas Heater models.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow many heaters can I control with this controller?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eSingle Channel Controls are rated for 6kW maximum, Dual Channel controls are rated for 12 kW maximum. Both Single and Dual Channel options can control multiple heaters within their maximum capacity. Each channel can control up to 10 gas heaters.\u003c\/p\u003e\n\u003cp\u003eExamples:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eA Single 6 kW On\/Off Control is compatible with 2 Platinum 2300W Electric Heaters.\u003c\/li\u003e\n\u003cli\u003eA Dual 12 kW OnOff Control is compatible with 2 Tungsten 6000W Electric Heaters.\u003c\/li\u003e\n\u003cli\u003eA Single 6 kW On\/Off Control is compatible with up to 10 Gas Heaters.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan I control elements individually with the Affinity On\/Off control series?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eYes, when using the 12 kW Dual Channel On\/Off Control, uses can control the dual elements of these heaters individually:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003ePlatinum 4500W\u003c\/li\u003e\n\u003cli\u003eTungsten 4000W, 6000W\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eDo these controllers have a timer function?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Bromic App includes both timer\/scheduling function.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eBromic Heating App FAQs\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eCan I use the Bromic App with Bromic’s legacy controls?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNo, the App is designed for the new Affinity Collection of controls and is not backward compatible.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan multiple users access the same account?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes, permissions can be assigned to multiple users.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I group my heaters into zones for easier control? How many heaters can I add in a zone? \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes, the App provides the ability to group an endless amount of heaters into zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I set-up heating zones?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYou can watch this video for specific instructions on setting scenes and zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I put my heaters on automatic timers? Can zone groups be put on timers?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYou can watch the video for specific instructions on setting scenes and zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I create automatic schedules for my heaters?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYou can watch this video for specific instructions on setting scenes and zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I control more than one site from the same App account?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes, multiple sites can be controlled from the same App account as long as the controllers at each site are connected via WiFi or Ethernet and configured on the App account.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow many controllers can I operate from one App account?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAn unlimited number of Heater Controls in the same installation can be controlled from one App.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eDo I have to use the App to control my heaters?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eIf using the Affinity Collection of controls, you will need to download the Bromic App to complete the installation and control the heaters.\u003c\/li\u003e\n\u003cli\u003eOnce set-up, the App account can be linked to your Google Home or Alexa account to enable voice controls, or the accessory board can be used to integrate with common home automation systems via 0-10V.\u003c\/li\u003e\n\u003cli\u003eAlternatively, you can choose to install manual switches as an alternative to the App based controls [be sure to link to the switches].\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat do I do if I don’t have good WiFi service?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eA reliable Wi-Fi connection is required for using the App based controls.  You can choose to install manual switches as an alternative to the App based controls\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eDo I need to be close to the controllers if I’m going to use WiFi?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNo, you can be almost anywhere with a reliable internet connection to use the Bromic App.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I use the app and BMS capabilities at the same time?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNo, once the Controls are connected to a Business Management System or Home Automation System, that product takes over control of the Controls and the App is disabled.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eI would like to switch heaters off after a time period?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThis function is available in different settings. Firstly, when you turn on an appliance, you can also set a timer off interval. You set this each time the heater is turned on and it will then countdown to the interval duration and automatically switch the appliance off. Set this function by clicking the appliance name to go to the detailed screen and setting the timer off internal at the bottom of the screen. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eAlternatively, you can set the timer off delay using schedules. This feature is only available to WiFi connected appliances.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhere do I find the serial number of the controller?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe serial number is represented as a 14 digit code (eg CONF2C23080005). The digits will be different for each type of controller. The serial number is printed on the product label attached to the controller. It can also be located via the menu on the Bromic Smat-Heat App, under Site configuration-\u0026gt; Edit Site. All the controllers will be listed and within each controller setting you can identify the connected heaters.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I setup my controller to work with Google Home or Alexa?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAll Affinity controllers have the capability of working with Google Home or Alexa. (Unfortunately, we do not support Apple Home at this stage.)\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eUsing the Bromic Smart-Heat App, follow the installation instructions and ensure it is configured to work in WiFi (or ethernet, if you have an expansion board fitted). Note voice control will not work with Bluetooth or BMS configured setups.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eOnce you have your heaters operating with the Bromic Smart-Heat App, go to your Google Home or Alexa App and setup a new device under “Bromic Smart-Heat.” Authorize the paring by logging into the Bromic Smart-Heat App and confirming the setup.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eFor more details, refer to the instruction manual and videos available from the Bromic website.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat is a site and how do I configure my heaters?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Bromic Smart-Heat App will guide you through the installation process, step by step to configure each controller. Before you commence the installation, a little planning is required to define how to setup the heaters within the App. Sites are created to group heaters and separate site control. You can have all heaters on one site, accessible to all users or split the heaters into groups allocated to different sites. Sites function to separate user access if this is required by inviting users to each site independently (by the site admin user.)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow many heaters can I control with my App?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThere is no limitation of the number of heaters configured to a site, or the number of sites a user has access to.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat is an Admin User and how do I invite my friends?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Bromic Smart-Heat App assigns Users to sites and there are 2 types of User roles. Admin Users have complete access and control of the site setup. User roles are restricted to operational control of the appliances. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eBoth types of users are added to a site by invitation unless it is a new installation, the user that creates the site is automatically assigned as an Admin user. Admin users having complete control of the site setup are responsible for inviting other users. Go to Manage Users under the settings menu to invite new members by entering their name and email address. All members need to download the app, register, and confirm their invitation by email.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eI have registered as a user but I cannot access the App?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWhen you create an account using your email address, the registration process requires the user to validate the invitation by confirming the email address. Log into the email account and search for the Bromic Smart-Heat registration invitation email. If this is not located in the inbox, check the spam or junk folder in case the email was caught by Spam filters.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eIf you have not received the email, register again using the same details.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eNote if you mistyped the email address the invitation will not be sent to the correct email address. Simply register with the correct details.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe App reports the controller is not reachable. Why does this happen?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWhen a controller loses WiFi\/Ethernet\/Internet connection it will revert to a Bluetooth connection. However if the Bluetooth is out of range or the controller has been powered off, the App will report the controller as unreachable. In the situation this is not the case, the controller is unreachable if it is connected to another Bluetooth User.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhen I toggle the button, the setting bounces back to its original state. Why does this happen?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Bromic Smart-Heat system operates on a cloud service. This allows many users to control appliances on an array of sites. As there can be many users connected to the one site, it is possible that heaters are being controlled by other users at the same time. Another reason for the button bounce phenomena is due to connection latency. This is the time delay of the data sent to the server and response back. The cloud server is responsible to synchronize the control settings with all users connected to site. If the server detects the control settings do not match with the last received command, it will issue a restore command to sync the control settings. The button bounce phenomena will occur at times and in almost all cases the correct setting is restored within 1-2 seconds.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhere do I find the App version number?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe App version can be found by accessing the AppStore or Google Play.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eIs the App available in other languages?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes. The language set on the App is based on the Smartphone or Tablet region setting. Change the region setting to another language and the App will update. Languages currently available include German, Spanish, Italian, French, Dutch, Japanese.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I delete the Controller?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eDeleting the controller will remove the device from site and restore the configuration to factory default settings. This action can only be performed by Admin Users. Under the Bromic Smart-Heat App menu, go to Site Configuration, Edit Site, select the controller and press the Delete button at the bottom of the screen.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I rename my heaters?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe heater names can be changed within the App from the appliance screen. Go to the home screen where the heaters are listed under appliances, click the heater name to jump to the detailed screen and press on the pencil icon at the top right of the page to change the name.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I re-sort the heaters as they appear on the screen?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eFrom the home screen where the heaters are listed under appliance, scroll to the bottom and click the re-arrange button. Press, hold and drag each heater to the order desired. Save when complete.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eI forgot to turn my heaters off and no one is at home?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eA key feature of the Bromic Smart-Heat App is remote access and control. This is available for controllers configured to operate on an internet connection such as Wifi or Ethernet. Simply open the Bromic Smart-Heat App and turn off the heaters from the appliance menu.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eIf you cannot access the controller, the safety cut off timer will activate after the predefined countdown. This is set by default as 4hours and can be changed by the Admin User.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I know if my Appliances are connected to WiFi?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThere is a connection icon next to the heater name. This icon will change depending on the connection status of the heater.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhy does my Appliance switch from WiFi to Bluetooth or between other connection methods?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Affinity Smart-Heat controllers have the ability to switch connection method depending on the status of the connection. If the internet, ethernet or WiFI connection is lost, the controller will switch to other available connections and if no other connections are configured, then will default to Bluetooth connection. This ensures that the heaters can be operated at all times. Connection will restore back to the WiFi or Ethernet configuration once it is up.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat does the warning message “Controller is unreachable through Bluetooth” mean?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe controller is currently operating on a Bluetooth connection and it is not accessible due to one of the following reasons:\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003col\u003e\n\u003cli\u003eThe controller is out of range from the Smart device connecting to it.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eThe controller is currently connected and working with another Bluetooth device.\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cul\u003e\n\u003cli\u003eAll heaters connected to this controller will display the warning message.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat does the warning message “Controller is currently offline” mean?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe controller is currently powered off and cannot be accessed. All heaters connected to this controller will display the warning message.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhy can’t I setup all heaters on a single Zone?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eZones are used for controlling multiple heaters with common functions. Zones allow heaters to turn on, set all heaters to dimming level of 50%, or set lighting output to any level. It is only possible to setup zones for same type of heating appliances.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhy do my heaters which off automatically after 4hours?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eEach controller has a default 4hr timer off countdown. When the controller is operating on Bluetooth and connection has been idle for 4hrs, the heaters for this specific controller will switch off. This interval setting can be changed to 2, 4, 6, 8 or 12 hours or disabled. Each controller has its own individual settings. To change this, go to the site configuration menu, edit site, select the controller, click the controller name to go to the detailed page. At the bottom there will be a dropdown list to change the value. It is recommended to not disable this setting.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e","brand":"Bromic Heating","offers":[{"title":". \/ .","offer_id":45066051060000,"sku":"BH0320005","price":2194.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0741\/9442\/0000\/files\/Bromic-Heating-Platinum-Smart-Heat-50-3400-Watt-220-240V-Black-Electric-Patio-Heater.png?v=1729296433"},{"product_id":"bromic-heating-black-ceiling-recess-kit-for-tungsten-smart-heat-2000w-and-4000w-electric-heaters","title":"Bromic Heating Black Ceiling Recess Kit for Tungsten Smart-Heat 2000W and 4000W Electric Heaters","description":"\u003cp data-mce-fragment=\"1\"\u003eSeamlessly integrate your Bromic Tungsten Smart-Heat™ Electric units with these unique recess kits which permit flush-mounting in roof cavities. These kits include the special parts and hardware needed for recessed mounting of our Tungsten Electric series, allowing you to easily install the heater so that it doesn’t interfere with your streamlined aesthetic. See user manual for specific cavity requirements.\u003c\/p\u003e\n\u003ch1 data-mce-fragment=\"1\"\u003eWhat's Included\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli data-mce-fragment=\"1\"\u003eCeiling Recess Kit\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1 data-mce-fragment=\"1\"\u003eFeatures\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003csection class=\"product-short-description\"\u003e\n\u003cdiv class=\"container\"\u003eCreate a flush, modern and minimalist look with these premium recess kits.\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003eAvailable in black and white colors\u003c\/li\u003e\n\u003cli\u003eFor use with Bromic Heating Tungsten Smart-Heat 2000W or 4000W Electric Heaters\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1 data-mce-fragment=\"1\"\u003eSpecifications\u003c\/h1\u003e\n\u003ctable style=\"width: 100.079%;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 51.0913%;\"\u003eBrand\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 48.4826%;\"\u003eBromic Heating\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 51.0913%;\"\u003eItem Number\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 48.4826%;\"\u003eBH8180010\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 51.0913%;\"\u003eProduct Type\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 48.4826%;\"\u003eCeiling Recess Kit\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 51.0913%;\"\u003eColor\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 48.4826%;\"\u003eBlack\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic_Catalog_Web.pdf?v=1759801363\" target=\"_blank\"\u003eBromic Catalog\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic-Tungsten-Smart-Heat-Electric-Instruction-Manual-US_1.pdf?v=1727473729\" target=\"_blank\"\u003eInstallation Manual\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Bromic Heating","offers":[{"title":"Default Title","offer_id":45066051518752,"sku":"BH8180010","price":820.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0741\/9442\/0000\/files\/Bromic-Heating-Black-Ceiling-Recess-Kit-for-Tungsten-Smart-Heat-2000W-and-4000W-Electric-Heaters.jpg?v=1729296454"},{"product_id":"bromic-heating-tungsten-smart-heat-44-4000-watt-220-240v-black-electric-patio-heater","title":"Bromic Heating Tungsten Smart-Heat 44\" 4000 Watt 220-240V Black Electric Patio Heater","description":"\u003cp\u003e\u003ciframe width=\"100%\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/ss0l7Xi2uEg\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003eDurability meets power. The Tungsten Smart-Heat™ Electric heater is the ideal solution for larger spaces and colder climates, offering market-leading directional radiant heat, durable stainless-steel construction in an attractive industrial design style, and a variety of mounting options.\u003c\/p\u003e\n\u003cp\u003eExpand your living space with the Bromic Tungsten Smart-Heat™ Electric series. Combining stylish, industrial design with market-leading radiant heat technology, each Tungsten Electric heater will provide an even flow of warmth to outdoor spaces of up to 160ft2. The heater’s high-temperature coating and stainless-steel construction make it suitable for all environments.\u003c\/p\u003e\n\u003cp\u003eTailored outdoor heating has never been easier, with four models ranging from 2000W (2kW) to 6000W (6kW) and the ability to separately control the individual elements of the 4 kW and 6 kW models. Choose from wall mounting, pole mounting or recessed mounting options.\u003cbr\u003e\u003c\/p\u003e\n\u003ch1\u003eWhat's Included\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003ePatio Heater\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eNot Included\u003cem\u003e (Sold Separately)\u003c\/em\u003e\n\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eOn\/Off Controller\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eDimmer Controller\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eMaster Remote\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eHome Automation\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eAffinity Expansion Board\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eCeiling Recess Kit\u003c\/li\u003e\n\u003cli\u003eTube Suspension Kit\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eFeatures\u003c\/h1\u003e\n\u003cdiv class=\"blurb\"\u003e\n\u003cdiv class=\"blurb\"\u003e\n\u003cp\u003eFrom its unique honeycomb surface to its powerful and precise radiant heating, the Tungsten Electric heater series is sure to keep you warm year-round.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cul\u003e\n\u003cli\u003eDurable Design - Matte Finish Stainless-Steel construction for reliable heating performance and durability, with the choice of corrosion-resistant black or white finishes.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003ePatented Performance - Superior wind resistance.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eHigh Quality Quartz Element - A thick steel coil housed in translucent fused quartz is durable and offers high-output heat.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eParabolic Specular Reflector (PSR) - Maximizes performance and efficiency by directing potentially lost infrared energy back towards the target via a mirror-finish anodized rear reflector.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eUnique Design - Honeycomb fascia facilitates precise heat distribution.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003ePrecise Directional Heating - Accurately alter heat coverage as required with a simple bracket adjustment.\u003c\/li\u003e\n\u003cli\u003eHigh Performance - Matte Finish Stainless-Steel construction\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eTotal Mounting Flexibility\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eAngle Bracket - Provides precise directional heat\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003ch1\u003eSpecifications\u003c\/h1\u003e\n\u003ctable width=\"100%\" style=\"width: 100.079%;\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 54.6762%;\"\u003eModel\u003c\/td\u003e\n\u003ctd style=\"width: 44.8977%;\"\u003e4000 SERIES\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 54.6762%;\"\u003eItem Number\u003c\/td\u003e\n\u003ctd style=\"width: 44.8977%;\"\u003eBH0420032\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 54.6762%;\"\u003eFuel Type\u003c\/td\u003e\n\u003ctd style=\"width: 44.8977%;\"\u003eElectric\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 54.6762%;\"\u003eColor\u003c\/td\u003e\n\u003ctd style=\"width: 44.8977%;\"\u003eBlack\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 54.6762%;\"\u003eHeat Area\u003c\/td\u003e\n\u003ctd style=\"width: 44.8977%;\"\u003e130 sq.ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 54.6762%;\"\u003eRated Current\u003c\/td\u003e\n\u003ctd style=\"width: 44.8977%;\"\u003e240V\/25A\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 54.6762%;\"\u003eDimensions\u003c\/td\u003e\n\u003ctd style=\"width: 44.8977%;\"\u003e44” (W) x 8.5” (H) x 3.5” (D)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 54.6762%;\"\u003eWeight\u003c\/td\u003e\n\u003ctd style=\"width: 44.8977%;\"\u003e19.8 lbs.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 54.6762%;\"\u003eMin. Floor Clearance\u003c\/td\u003e\n\u003ctd style=\"width: 44.8977%;\"\u003eWALL 72\"\u003cbr\u003eCEILING 96\"\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 54.6762%;\"\u003eApproval Certification\u003c\/td\u003e\n\u003ctd style=\"width: 44.8977%;\"\u003eIntertek ETL \/ cETL 4005951\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch2\u003eTechnical Dimensions\u003c\/h2\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Tung-Electric_dimension.png?v=1727462466\"\u003e\u003c\/p\u003e\n\u003ch2\u003eHeat Blooms\u003c\/h2\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Tung-Electric_blooms.png?v=1727462509\"\u003e\u003c\/p\u003e\n\u003ch2\u003eMounting Options\u003c\/h2\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Tung-Electric_mounting.png?v=1727462528\"\u003e\u003c\/p\u003e\n\u003ch2\u003eClearances\u003c\/h2\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Tung-Electric_clearance.png?v=1727462558\"\u003e\u003c\/p\u003e\n\u003ch2\u003eAffinity Compatibility Chart\u003c\/h2\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Compatibility_Chart.jpg?v=1765666026\" alt=\"\"\u003e\u003c\/p\u003e\n\u003ch1\u003eWarranty\u003c\/h1\u003e\n\u003ctable style=\"width: 100.094%;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 46.6422%;\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/1-year_Warranty_Badge_6b87d735-52f4-4c48-bc3a-7a92fba0db3a.jpg?v=1714267673\" alt=\"\"\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 52.9793%;\"\u003eBromic Heating Warranty is applicable to the original owner only. In accordance with the warranty terms and conditions specified below.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003eBromic Heating or its agent (the warrantor) will furnish the ORIGINAL OWNER;\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003ea replacement Bromic Heating heater or\u003c\/li\u003e\n\u003cli\u003ea replacement part for any component part which fails.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003eThe warranty period is determined by product line from the date of purchase according to the table below:\u003c\/p\u003e\n\u003ctable style=\"width: 100.094%; height: 183.833px;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003ePlatinum Electric\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e3 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 36.7667px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 36.7667px;\"\u003ePlatinum Electric Marine\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 36.7667px;\"\u003e5 years (land-based applications); 3 years (marine vessels)\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eEclipse Pendant\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e3 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eEclipse Portable\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e3 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eTungsten Electric\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e2 years Heater (7 years on Heating Elements)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003ePlatinum Gas\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e2 years (excluding maintenance items*)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eTungsten Gas\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e2 years (excluding maintenance items*)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eTungsten Portable\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e1 year\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eAffinity Controllers\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e1 year\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp style=\"padding-left: 40px;\"\u003e\u003cem\u003e* Excludes hoses and igniters\u003c\/em\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eService and Labor Responsibility\u003c\/strong\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eUnder this limited warranty, the warrantor will provide only a replacement heater or part thereof. The owner is responsible for all other costs. \u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eSuch costs may include, but are not limited to:\u003cbr\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003eLabor charges for service, removal, or re-installation of the heater or part thereof.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eShipping and delivery charges for forwarding the new heater or replacement part from the nearest distributor and returning the claimed defective heater or part to such distributor.\u003c\/li\u003e\n\u003cli\u003eAll cost necessary or incidental for handling and administrative charges and for any materials and\/or permits required for installation of the replacement heater or part.\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003e\u003cem\u003e\u003cspan style=\"color: #000000;\"\u003e\u003cstrong\u003eIMPORTANT:\u003c\/strong\u003e\u003c\/span\u003e Bromic Heaters must be installed by a licensed technician. Installation attempted by a non-authorized agent\/technician will void the warranty.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic_Catalog_Web.pdf?v=1759801363\" target=\"_blank\"\u003eBromic Catalog\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Spec_Sheet_-_Tungsten_Electric_NA.pdf?v=1750425434\" rel=\"noopener\" target=\"_blank\"\u003eTungsten Electric Spec Sheet\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic-Tungsten-Smart-Heat-Electric-Instruction-Manual-US_47f8a9ec-ee56-4745-817e-b32f01dee9f3.pdf?v=1727462682\" rel=\"noopener\" target=\"_blank\"\u003eInstallation Manual\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Switch_Compatibility_Chart_-_new_models_9-23.xlsx?v=1765666342\" target=\"_blank\"\u003eAffinity Control Chart Sheet\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eVideos\u003c\/h1\u003e\n\u003cp\u003e\u003ciframe src=\"https:\/\/www.youtube.com\/embed\/raXUUD0mFSQ\" height=\"315\" width=\"100%\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe src=\"https:\/\/www.youtube.com\/embed\/RWx9HjDYEsA\" height=\"315\" width=\"100%\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe src=\"https:\/\/www.youtube.com\/embed\/lNkqTLLKalo\" height=\"315\" width=\"100%\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe src=\"https:\/\/www.youtube.com\/embed\/ce_aSe3RBrQ\" height=\"315\" width=\"100%\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe src=\"https:\/\/www.youtube.com\/embed\/DeJjljQc7jc\" height=\"315\" width=\"100%\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe src=\"https:\/\/www.youtube.com\/embed\/JlLxJxQKLHI\" height=\"315\" width=\"100%\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe src=\"https:\/\/www.youtube.com\/embed\/g7Y77biivag\" height=\"315\" width=\"100%\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe src=\"https:\/\/www.youtube.com\/embed\/F09Hth5U8Xc\" height=\"315\" width=\"100%\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe src=\"https:\/\/www.youtube.com\/embed\/nUBsBUA31WA\" height=\"315\" width=\"100%\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe src=\"https:\/\/www.youtube.com\/embed\/1AMwn6-Xrr0\" height=\"315\" width=\"100%\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow is the heater controlled?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe heater can be either hard-wired or controlled with our Bromic Smart-Heat On\/Off or Dimmer controls.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat clearance do we need from adjacent ceiling fans?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe heaters require a 3′ minimum side clearance from combustibles.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eDoes the heater come with ceiling brackets?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eYes. It comes with two brackets that can be used to secure the heater to either a wall or ceiling. We also offer a ceiling recesses kit for a more flush-mounted aesthetic.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eAre the heaters adjustable in temperature and output?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe 4000 and 6000W versions of the Tungsten Electric come with two heating elements, which can be controlled separately to adjust the heat output as required.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eAre the heaters waterproof?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Tungsten Electric series has a IPX4 water ingress protection rating. Although our heaters are made from premium materials and engineered for longevity, we recommend that they are best mounted under cover and not directly exposed to rain, snow and salt mist to ensure they maintain their aesthetic appeal.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow do I know if I need the 208V or 220-240V electric heater version?\u003c\/strong\u003e\u003c\/summary\u003e\nIn North America, the terms 220V, 230V, and 240V all refer to the same system voltage level. It’s primarily reserved for use in residential buildings and comes from a single phase system. A 240V service is accomplished by using two “hot” 120V standard lines. Most large electric appliances likes cook stoves, hot water heaters, and some other home appliances require this voltage. 208V, on the other hand, is from a 3 phase system and primarily found in commercial applications.\u003cbr\u003e\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow many heaters do I need?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eWhether you are looking for residential or commercial outdoor electric radiant heaters, the answer remains the same. The number of units needed depends entirely on the size and layout of the space, as well as the size and wattage of the heaters you are installing.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eInfrared vs. radiant heaters: what’s the difference?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe truth is Infrared heaters and radiant heaters are in fact the same. The term “radiant heater” specifies that the heater is generating heat using radiation while the term “infrared heater” indicates the primary type of radiation being used by the heater to transmit that heat. All infrared radiant heaters are radiant heaters, as they provide warmth through heating objects, not the air.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow efficient are electric radiant heaters?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eHow energy efficient electric radiant heaters are depends primarily on the type of technology being used and the application layout. The most efficient electric heater will use technologies such as directional infrared heating meaning that the energy consumption is maximized to ensure heat both reaches and is absorbed by users. Additionally, proper layouts entail thoughtful placement for necessary heat coverage only where it’s needed so as not to waste additional energy on unused spaces.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan you leave an outdoor radiant heater on all night?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eBromic’s outdoor heaters are designed for intermittent use and are not typically meant to be left on continuously throughout the night. For safety and energy-efficiency reasons, we recommend turning off the heaters when not in use and using them as needed to maintain a comfortable outdoor environment. If you require extended heating, consider using a timer or one of Bromic’s other various control options to regulate the heater’s operation based on your specific heating requirements.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow durable are Tungsten Heaters?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eTungsten outdoor heaters are renowned for their durability and robust construction. They are built to withstand the rigors of outdoor use, including exposure to varying weather conditions and are engineered to provide long-lasting performance. Regular maintenance and proper care, such as cleaning and covering when not in use, can further extend their lifespan.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eAre Bromic Tungsten Heaters good?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Tungsten outdoor heater collection is available in electric, gas, and portable options, and is known for its high-powered industrial design style, making them the preferred choice for both residences and businesses alike.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eDo Tungsten Heaters need ventilation?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Tungsten Electric heater series are electric heaters, which do not require ventilation as there are no harmful biproducts such as gasses released into the air. Bromic’s Tungsten Gas and Tungsten Portable heaters do require ventilation as potentially harmful biproducts are released in the air. Please refer to the corresponding Installation Manual to ensure proper clearances are met for safe operation.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003e\u003cstrong\u003eGeneral FAQs\u003c\/strong\u003e\u003c\/p\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat’s better? Electric or Gas?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThere are multiple benefits to each of these power sources. Ultimately, it’ll depend on the space that needs to be heated and what existing power sources are available.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat is radiant heat?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eRadiant heat works like the sun. Instead of heating the air around you, it heats people and objects. This makes radiant heat a more effective heating source, as it is less likely to be affected by the wind.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan the Bromic propane free-standing heaters be converted from propane to natural gas?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eYes. We do offer a conversion kit that allows the heater to be hooked up to a natural gas line.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat kind of gas tank can be used with the heater??\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Bromic Tungsten Portable can hold a standard 5 gallon propane tank or a 10 gallon propane tank.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat’s the difference between the Tungsten and Platinum collections?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThere are a number of differences. First and foremost, they differ in their designs. While our Tungsten collection features a honeycomb mesh in front of the heat panels, our Platinum series is covered by a ceramic glass screen that is encased in a stainless-steel frame. The electric heaters in the collections also differ in the heat output. Our Tungsten series comes in 2000, 3000, 4000 and 6000W, while our Platinum Electric heaters are available in 2300 and 3400W.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eDo the heaters come with a controller?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eBesides the Eclipse Portable heater, the heaters do not come with a controller as everyone has different preferences when it comes to how they want to control their heater. Bromic offers a variety of controls options, which can be purchased as an additional accessory.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow can I control the heaters?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eWe offer various options to control your heater. Depending on the model, you can choose between simple on\/off controls or dimmer controls (electric heaters only). We also offer a master remote to control groups of heaters.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan the heaters be paired with automatic controls such as timers and thermostats?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eYes, this is possible via a home or building automation system. We offer the Bromic Smart-Heat Link, which can connect to a building automation system via RS232 plugin.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan I use my home automation system with Bromic heaters?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eBromic outdoor heaters can be linked to any home automation device that offers a RS232 communication connection. Many home automation systems will offer a RS232 port either as standard or as a retrofit option.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat do I need to connect my Bromic outdoor heater to my home automation system?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eYou choose how you wish to control your heater. You can pair any combination and number of Bromic On\/Off and\/or Dimmer controls together with one Bromic Smart-Heat Link.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eMy heater shows signs of rust. Is this covered under the warranty?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eWhile all our heaters have a corrosion-resistant base material or paint, it remains the owners responsibility to periodically clean the heaters to maintain the high level finish. We also recommend using our Platinum Marine heating series for coastal conditions which provides additional corrosion resistance.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eAre Bromic Heaters weatherproof?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eBromic Heaters are weather resistant, but not water proof. They can be exposed to the elements, but as with any outdoor product, the better the care, the longer the life.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan I install the fixed mounted heaters myself?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eNo, all the fixed mounted heaters must be installed by a licensed technician.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow do I know if I need the 208V or 220-240V electric heater version?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eIn North America, the terms 220V, 230V, and 240V all refer to the same system voltage level. It’s primarily reserved for use in residential buildings and comes from a single phase system. A 240V service is accomplished by using two “hot” 120V standard lines. Most large electric appliances likes cook stoves, hot water heaters, and some other home appliances require this voltage. 208V, on the other hand, is from a 3 phase system and primarily found in commercial applications.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Controls FAQs\u003c\/strong\u003e\u003c\/p\u003e\n\u003cdiv style=\"text-align: left;\"\u003e\n\u003ctable width=\"100%\" style=\"height: 18.8833px;\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.8833px;\"\u003e\n\u003ctd style=\"height: 18.8833px;\"\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eAffinity Smart-Heat Controller Collection?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cstrong\u003eBromic Controls\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Smart-Heat™ Controller Collection\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe Affinity Smart-Heat™ Collection redefines control and connectivity. Enabled by Wi-Fi and Bluetooth, these advanced controllers offer expanded heater channel capacity and seamless integration with the Bromic app—empowering users with precise, intuitive control for every environment.\u003c\/p\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_OnOff_Series.jpg?v=1765374564\" alt=\"\" style=\"display: block; margin-left: auto; margin-right: auto;\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity On\/Off Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe Affinity On\/Off Series enables connected Platinum, Tungsten or Cobalt gas or electric heaters to operate at full power with a single command, delivering straightforward, reliable control for any outdoor space.\u003c\/p\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Dimmer_Series.jpg?v=1765374623\" alt=\"\" style=\"display: block; margin-left: auto; margin-right: auto;\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Dimmer Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eCompatible with Platinum, Tungsten, and Cobalt electric heaters, the Affinity Dimmer Series provides instant, precise heat adjustment in 1% increments, offering customized control for any outdoor environment.\u003c\/p\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Eclipse_Series.jpg?v=1765374653\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Eclipse Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eDesigned for the Eclipse Collection, the Affinity Eclipse Series provides precise, incremental control over both heat and integrated LED lighting, delivering tailored ambience with every use.\u003c\/p\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cstrong\u003eTap Into Comfort\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eGet more from your Bromic heaters than ever before. Our Affinity Smart-Heat™ Controls pair seamlessly via Wi-Fi, Bluetooth or optional Ethernet connection to our new Bromic Heating app, where users have complete, customizable control over their comfort in the palm of their hand:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWiFi, Bluetooth or Ethernet connectivity\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eComplete control of heat output with On\/Off and Dimming functionality\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eMulti-heater management of unlimited connected controllers\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eCreate heater grouping within zones\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eTimer \u0026amp; schedule settings\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eVoice control integration with Amazon Alexa \u0026amp; Google Home\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eManage multiple sites from one app\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eAdmin control with multi-user management\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eConnect with home automation or building management systems\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Manual_Wall_Switch_Series.jpg?v=1765374713\" alt=\"\" style=\"display: block; margin-left: auto; margin-right: auto;\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eManual Wall Switch Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAvailable in single and double-channel models for both indoor and outdoor use, the Manual Wall Switch Series provides simple, dependable on\/off control for any heating configuration.\u003c\/p\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Expansion_Board.jpg?v=1765374745\" alt=\"\" style=\"display: block; margin-left: auto; margin-right: auto;\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Expansion Board\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eCompatible with 1- and 2-channel On\/Off and Dimmer models, the Affinity Expansion Board enables seamless Ethernet integration for reliable connectivity across outdoor heating systems. Equipped with 0-10V connections, it easily interfaces with home automation and business management systems for complete control.\u003c\/p\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cstrong\u003eAffinity Compatibility Chart\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Chart.jpg?v=1765374296\" alt=\"\" style=\"display: block; margin-left: auto; margin-right: auto;\"\u003e\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cdiv style=\"text-align: left;\"\u003e\n\u003ctable width=\"100%\" style=\"height: 18.8833px;\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.8833px;\"\u003e\n\u003ctd style=\"height: 18.8833px;\"\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow to Use the New Bromic Heating App?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Eclipse-Electric-w.-Bromic-Heating-App.png?v=1739518887\" alt=\"\"\u003e\u003c\/p\u003e\n\u003cp\u003eBromic is excited to announce the new Affinity Collection of controls to their product line-up! Now, with the new Affinity Collection, you can easily control and monitor your heaters through Bromic’s dedicated app. This app brings you the power to manage your outdoor heating with the touch of a button, right from your smartphone. From basic On\/Off and Dimming functionality, to state-of-the-art features, this guide will take you through everything you need to know to make the most of this technology, transforming your outdoor space into a cozy retreat.\u003c\/p\u003e\n\u003cp\u003e\u003ca rel=\"noopener\" href=\"https:\/\/apps.apple.com\/us\/app\/bromic-smart-heat\/id6457416824\" target=\"_blank\"\u003e\u003cstrong\u003eClick to Download in App Store\u003c\/strong\u003e\u003c\/a\u003e\u003cbr\u003e\u003ca rel=\"noopener\" href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.bromic.app\u0026amp;amp;pli=1\" target=\"_blank\"\u003e\u003cstrong\u003eClick to Download in Playstore\u003c\/strong\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe width=\"100%\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/nUBsBUA31WA\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhy Use the Bromic Heating App?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-App-Hero-Image.png?v=1739520365\" alt=\"\"\u003e\u003c\/p\u003e\n\u003cp\u003eThe Bromic Heating App isn’t just another gadget; it’s a gateway to enhancing your outdoor living experience. Imagine enjoying a perfectly heated patio during a cool evening without having to get up or fuss with complicated controls. With this app, you have the ability to:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eEasily adjust the output \u003c\/strong\u003eof your heaters to match the changing weather or your personal comfort preferences.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSet a timer \u003c\/strong\u003efor maximum efficiency to ensure your heaters are only on when in use and not left on when not in use.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eGroup heaters by zone\u003c\/strong\u003e to control multiple units within differing locations (“zones’) simultaneously, perfect for larger outdoor spaces.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSet schedules and scenes\u003c\/strong\u003e that automatically turn on or off your heaters based on your lifestyle.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThis kind of convenience and efficiency is more than just a luxury—it’s a smart way to ensure that your outdoor spaces are always ready for relaxation or entertainment, no matter the weather.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhat You’ll Need to Prepare for Setup\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/How-to-Locate-the-Serial-Number-on-Affinity-Controls.png?v=1739520904\" alt=\"\"\u003e\u003c\/p\u003e\n\u003cp\u003eBefore you dive into using the app, make sure your Bromic heaters and controllers are installed and configured by a licensed electrical contractor. Once that’s set up, follow these simple steps to get your app up and running:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eLocate the Serial Number on your controls box:\u003c\/strong\u003e You can find this on the sticker located on the side paneling of your control box. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDownload the Bromic Heating App: \u003c\/strong\u003eFind it on the Apple Store or Google Play and install it on your smartphone or tablet. It is important to note that the Bromic Heating App is only applicable with our Affinity Collection of controls and not with any of Bromic’s Legacy Remote Controllers. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTurn on Bluetooth and Connect to the Internet: \u003c\/strong\u003eEnsure your device has both Bluetooth and an active internet connection. These are crucial for the initial setup and ongoing operation of the app. Initial configuration of the App to your controls box will need to be done within 30ft of the control box, via Bluetooth connection. Once you are set up, you can easily switch your connection to Wi-Fi if desired. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDecide which email address you will be creating an account with: \u003c\/strong\u003eYou’ll need access to this email address to create an account and verify setup. This step ensures that your account is secure and ready to use.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eGetting Started with the Bromic Heating App\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Site-Setup-SCreen-Shots.png?v=1739521513\" alt=\"\"\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis is where the magic happens! Once you’ve created an account and verified your email address, you’ll start by naming your site (e.g., “Outdoor Kitchen”, “Deck”, or “Garden Area”) and begin connecting your controllers.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eSet Up Your Site: \u003c\/strong\u003eSelect the controllers from the list that appears on your screen. Only those located within 30ft in discovery mode will be visible. If there are multiple controls on site, you can confirm that you are setting up the correct one by verifying the serial number in the App with the serial number on the controller box match one another. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eConfigure the Controller: \u003c\/strong\u003eNext, you will want to set up the channels of controllers. It is important to configure each channel of the controller, depending on how many channels your controller box has. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eManage Your Connections: \u003c\/strong\u003eYou will be taken to a page to manage your controller’s connection. Your controllers are automatically connected via Bluetooth up until now. For more stable and flexible control, connect your controllers via Wi-Fi or Ethernet.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eComplete Setup or Add Another Controller: \u003c\/strong\u003eCongrats! You have made it to the last step where you can now continue to add additional controller boxes or invite additional users if connected on Wi-Fi. In the case that you are done adding controller boxes, and do not wish to invite additional users, select “No, go to invite users”, then select “Skip and Complete Site Creation” on the next screen, then “Done”. Once you select “Done”, you’ll be redirected to the home screen and your heaters will be ready to control.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eInvite Additional Users: \u003c\/strong\u003eWhether it be family members or guests who will need access to the heaters. The app makes this easy and secure:\u003cbr\u003e\n\u003cul\u003e\n\u003cli\u003eInvite Users: As the admin user, you can invite others to use the app. Simply go to the settings, click “Manage Users,” and send an invitation via email. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eControl Access: Not everyone needs full control. You can assign different roles to different users, ensuring that only those who need it can make changes to the heating settings. Of the two control access options to choose from, Admin or User, you can assign individuals different roles ensuring that only those who need it can make changes to the heating settings.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThis feature is particularly useful if you have frequent guests or if you rent out your home as a vacation property. It allows you to maintain control while offering convenience to others.\u003c\/p\u003e\n\u003cp\u003eBy following these steps, you’ll have your Bromic Heating App ready to go in no time, giving you seamless control over your outdoor heating system.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eNavigating the Bromic Heating App\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eOnce your setup is complete, navigating the app becomes second nature. The user interface is designed to be intuitive, offering you easy access to all the features that make your outdoor space more enjoyable.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eHome Screen: \u003c\/strong\u003eThis is your command center. Here, you can see all connected appliances, zones, and scenes. Each heater is listed with a symbol indicating its connection type—Bluetooth, WiFi, or Ethernet—so you know exactly how it’s connected.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAppliances:\u003c\/strong\u003e In this section, you can turn on each heater with a simple toggle. If your heater has a dimming feature, you can adjust the heat level using a slider from 0% to 100%. For more detailed settings, like changing the appliance name or setting a timer, just click the arrow next to the heater’s name.\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Appliances-1067x1600.png?v=1739522203\" alt=\"\"\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eZones: \u003c\/strong\u003eFor those with multiple heaters, the Zone feature is a lifesaver. It allows you to group heaters together, so you can manage them all at once—whether you want to turn them all on, set a time, set them to the same heat level, or schedule them to switch off at a certain time.\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Zones-1067x1600.png?v=1739522230\" alt=\"\"\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eScenes: \u003c\/strong\u003eThis feature is ideal for setting up a routine. Whether it’s turning on the heaters every evening or ensuring they switch off after a party, for residential applications or to turn all heaters off at the end of each service for commercial applications, you can schedule these actions in advance. The scene operation works on a 7-day schedule, giving you full control over your outdoor environment.\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Scenes-1067x1600.png?v=1739522255\" alt=\"\"\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eEnhancing Your Experience with Zones and Scenes\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eLet’s dive a bit deeper into Zones and Scenes, two of the app’s most powerful features.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eZones:\u003c\/strong\u003e Imagine having a large outdoor space with different sections—perhaps a dining area, a lounging space, and a poolside corner. With Zones, you can control each area separately or together. You might want the dining area warmer during dinner but keep the lounge area cooler until after. Zones make this possible with just a few taps.\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Zones-Example-1600x900.gif?v=1739522568\" alt=\"\"\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eScenes: \u003c\/strong\u003eThink of Scenes as your personal heating butler. Hosting a Sunday brunch? Set a scene to warm up the patio just before your guests arrive. Planning a cozy evening with family? Another scene can ensure your heaters are on and set to the perfect temperature by the time you step outside. \u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App_Setting-up-Scenes.gif?v=1739522592\" alt=\"\"\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThese features are not just about control; they’re about creating an atmosphere. With the Bromic Heating App, you’re not just turning heaters on and off; you’re setting the mood, ensuring comfort, and enhancing the overall experience of your outdoor space.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eTroubleshooting \u0026amp; Support\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eWhile the Bromic Heating App is designed to be user-friendly, there might be times when you need a little help. Our website includes built-in troubleshooting and a detailed FAQ section that covers common issues. Additionally, customer support is always just a call or click away if you need further assistance.\u003c\/p\u003e\n\u003cp\u003eWith the Affinity Collection and the Bromic Heating App, you’re not just controlling your heaters—you’re elevating your outdoor living experience. By providing easy-to-use controls with personalized zones and customized scenes, the app allows you to enjoy warmth and comfort with minimal effort. Whether you’re hosting guests or enjoying a quiet evening outdoors, the app’s smart features ensure that your space is always perfectly heated. Here’s to creating a cozy and inviting outdoor environment with Affinity!\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\u003c\/tbody\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eConnect to Comfort\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-1_480x480.png?v=1725672230\" style=\"display: block; margin-left: auto; margin-right: auto;\"\u003e\u003c\/p\u003e\n\u003cp\u003eTap Into Comfort\u003c\/p\u003e\n\u003cp\u003eGet more from your Bromic heaters than ever before. Our Affinity Smart-Heat™ Controls pair seamlessly to our new, state-of-the-art Bromic Heating app, where users have complete, customizable control over their comfort in the palm of their hand. Available for IOS and Android.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eThe Affinity Difference\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-App-Affinity-Difference-GIF.gif?v=1739592822\" alt=\"\"\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eWith a range of smart capabilities, Bromic’s App helps set the stage for any outdoor space.\u003c\/p\u003e\n\u003cp\u003eWi-Fi, Bluetooth, and Ethernet Connectivity\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eEasily connect and control your outdoor heaters using either a Wi-Fi, Bluetooth, or Ethernet connection.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eAdmin control with multi-user management\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAdd or remove multiple users full access to controlling your outdoor heaters.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eComplete Integration with Smart Systems\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eOptionally integrate with your Building Management System (BMS) using 0-10V control for advanced and centralized management.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eManage an unlimited amount of heaters\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAdd as many heaters as needed across different locations for unlimited control.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eTimer \u0026amp; Schedule Settings\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eSet timers and schedules to automate your heating needs and never worry about leaving a heater on without supervision.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eVoice Control Enabled\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eTake advantage of voice control for Google Home and Amazon Alexa to adjust heat settings, hands-free.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCreate zones for sites\/rooms\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eGroup your heaters to be controlled by a single command in different zones throughout your outdoor space.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat products can be used with the Affinity On\/Off control series?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Affinity On\/Off Controls can be used with all Bromic Heating Platinum, Tungsten and Cobalt Electric and Gas Heater models.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow many heaters can I control with this controller?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eSingle Channel Controls are rated for 6kW maximum, Dual Channel controls are rated for 12 kW maximum. Both Single and Dual Channel options can control multiple heaters within their maximum capacity. Each channel can control up to 10 gas heaters.\u003c\/p\u003e\n\u003cp\u003eExamples:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eA Single 6 kW On\/Off Control is compatible with 2 Platinum 2300W Electric Heaters.\u003c\/li\u003e\n\u003cli\u003eA Dual 12 kW OnOff Control is compatible with 2 Tungsten 6000W Electric Heaters.\u003c\/li\u003e\n\u003cli\u003eA Single 6 kW On\/Off Control is compatible with up to 10 Gas Heaters.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan I control elements individually with the Affinity On\/Off control series?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eYes, when using the 12 kW Dual Channel On\/Off Control, uses can control the dual elements of these heaters individually:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003ePlatinum 4500W\u003c\/li\u003e\n\u003cli\u003eTungsten 4000W, 6000W\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eDo these controllers have a timer function?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Bromic App includes both timer\/scheduling function.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eBromic Heating App FAQs\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eCan I use the Bromic App with Bromic’s legacy controls?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNo, the App is designed for the new Affinity Collection of controls and is not backward compatible.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan multiple users access the same account?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes, permissions can be assigned to multiple users.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I group my heaters into zones for easier control? How many heaters can I add in a zone? \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes, the App provides the ability to group an endless amount of heaters into zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I set-up heating zones?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYou can watch this video for specific instructions on setting scenes and zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I put my heaters on automatic timers? Can zone groups be put on timers?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYou can watch the video for specific instructions on setting scenes and zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I create automatic schedules for my heaters?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYou can watch this video for specific instructions on setting scenes and zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I control more than one site from the same App account?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes, multiple sites can be controlled from the same App account as long as the controllers at each site are connected via WiFi or Ethernet and configured on the App account.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow many controllers can I operate from one App account?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAn unlimited number of Heater Controls in the same installation can be controlled from one App.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eDo I have to use the App to control my heaters?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eIf using the Affinity Collection of controls, you will need to download the Bromic App to complete the installation and control the heaters.\u003c\/li\u003e\n\u003cli\u003eOnce set-up, the App account can be linked to your Google Home or Alexa account to enable voice controls, or the accessory board can be used to integrate with common home automation systems via 0-10V.\u003c\/li\u003e\n\u003cli\u003eAlternatively, you can choose to install manual switches as an alternative to the App based controls [be sure to link to the switches].\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat do I do if I don’t have good WiFi service?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eA reliable Wi-Fi connection is required for using the App based controls.  You can choose to install manual switches as an alternative to the App based controls\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eDo I need to be close to the controllers if I’m going to use WiFi?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNo, you can be almost anywhere with a reliable internet connection to use the Bromic App.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I use the app and BMS capabilities at the same time?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNo, once the Controls are connected to a Business Management System or Home Automation System, that product takes over control of the Controls and the App is disabled.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eI would like to switch heaters off after a time period?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThis function is available in different settings. Firstly, when you turn on an appliance, you can also set a timer off interval. You set this each time the heater is turned on and it will then countdown to the interval duration and automatically switch the appliance off. Set this function by clicking the appliance name to go to the detailed screen and setting the timer off internal at the bottom of the screen. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eAlternatively, you can set the timer off delay using schedules. This feature is only available to WiFi connected appliances.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhere do I find the serial number of the controller?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe serial number is represented as a 14 digit code (eg CONF2C23080005). The digits will be different for each type of controller. The serial number is printed on the product label attached to the controller. It can also be located via the menu on the Bromic Smat-Heat App, under Site configuration-\u0026gt; Edit Site. All the controllers will be listed and within each controller setting you can identify the connected heaters.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I setup my controller to work with Google Home or Alexa?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAll Affinity controllers have the capability of working with Google Home or Alexa. (Unfortunately, we do not support Apple Home at this stage.)\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eUsing the Bromic Smart-Heat App, follow the installation instructions and ensure it is configured to work in WiFi (or ethernet, if you have an expansion board fitted). Note voice control will not work with Bluetooth or BMS configured setups.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eOnce you have your heaters operating with the Bromic Smart-Heat App, go to your Google Home or Alexa App and setup a new device under “Bromic Smart-Heat.” Authorize the paring by logging into the Bromic Smart-Heat App and confirming the setup.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eFor more details, refer to the instruction manual and videos available from the Bromic website.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat is a site and how do I configure my heaters?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Bromic Smart-Heat App will guide you through the installation process, step by step to configure each controller. Before you commence the installation, a little planning is required to define how to setup the heaters within the App. Sites are created to group heaters and separate site control. You can have all heaters on one site, accessible to all users or split the heaters into groups allocated to different sites. Sites function to separate user access if this is required by inviting users to each site independently (by the site admin user.)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow many heaters can I control with my App?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThere is no limitation of the number of heaters configured to a site, or the number of sites a user has access to.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat is an Admin User and how do I invite my friends?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Bromic Smart-Heat App assigns Users to sites and there are 2 types of User roles. Admin Users have complete access and control of the site setup. User roles are restricted to operational control of the appliances. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eBoth types of users are added to a site by invitation unless it is a new installation, the user that creates the site is automatically assigned as an Admin user. Admin users having complete control of the site setup are responsible for inviting other users. Go to Manage Users under the settings menu to invite new members by entering their name and email address. All members need to download the app, register, and confirm their invitation by email.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eI have registered as a user but I cannot access the App?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWhen you create an account using your email address, the registration process requires the user to validate the invitation by confirming the email address. Log into the email account and search for the Bromic Smart-Heat registration invitation email. If this is not located in the inbox, check the spam or junk folder in case the email was caught by Spam filters.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eIf you have not received the email, register again using the same details.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eNote if you mistyped the email address the invitation will not be sent to the correct email address. Simply register with the correct details.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe App reports the controller is not reachable. Why does this happen?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWhen a controller loses WiFi\/Ethernet\/Internet connection it will revert to a Bluetooth connection. However if the Bluetooth is out of range or the controller has been powered off, the App will report the controller as unreachable. In the situation this is not the case, the controller is unreachable if it is connected to another Bluetooth User.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhen I toggle the button, the setting bounces back to its original state. Why does this happen?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Bromic Smart-Heat system operates on a cloud service. This allows many users to control appliances on an array of sites. As there can be many users connected to the one site, it is possible that heaters are being controlled by other users at the same time. Another reason for the button bounce phenomena is due to connection latency. This is the time delay of the data sent to the server and response back. The cloud server is responsible to synchronize the control settings with all users connected to site. If the server detects the control settings do not match with the last received command, it will issue a restore command to sync the control settings. The button bounce phenomena will occur at times and in almost all cases the correct setting is restored within 1-2 seconds.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhere do I find the App version number?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe App version can be found by accessing the AppStore or Google Play.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eIs the App available in other languages?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes. The language set on the App is based on the Smartphone or Tablet region setting. Change the region setting to another language and the App will update. Languages currently available include German, Spanish, Italian, French, Dutch, Japanese.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I delete the Controller?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eDeleting the controller will remove the device from site and restore the configuration to factory default settings. This action can only be performed by Admin Users. Under the Bromic Smart-Heat App menu, go to Site Configuration, Edit Site, select the controller and press the Delete button at the bottom of the screen.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I rename my heaters?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe heater names can be changed within the App from the appliance screen. Go to the home screen where the heaters are listed under appliances, click the heater name to jump to the detailed screen and press on the pencil icon at the top right of the page to change the name.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I re-sort the heaters as they appear on the screen?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eFrom the home screen where the heaters are listed under appliance, scroll to the bottom and click the re-arrange button. Press, hold and drag each heater to the order desired. Save when complete.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eI forgot to turn my heaters off and no one is at home?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eA key feature of the Bromic Smart-Heat App is remote access and control. This is available for controllers configured to operate on an internet connection such as Wifi or Ethernet. Simply open the Bromic Smart-Heat App and turn off the heaters from the appliance menu.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eIf you cannot access the controller, the safety cut off timer will activate after the predefined countdown. This is set by default as 4hours and can be changed by the Admin User.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I know if my Appliances are connected to WiFi?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThere is a connection icon next to the heater name. This icon will change depending on the connection status of the heater.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhy does my Appliance switch from WiFi to Bluetooth or between other connection methods?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Affinity Smart-Heat controllers have the ability to switch connection method depending on the status of the connection. If the internet, ethernet or WiFI connection is lost, the controller will switch to other available connections and if no other connections are configured, then will default to Bluetooth connection. This ensures that the heaters can be operated at all times. Connection will restore back to the WiFi or Ethernet configuration once it is up.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat does the warning message “Controller is unreachable through Bluetooth” mean?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe controller is currently operating on a Bluetooth connection and it is not accessible due to one of the following reasons:\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003col\u003e\n\u003cli\u003eThe controller is out of range from the Smart device connecting to it.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eThe controller is currently connected and working with another Bluetooth device.\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cul\u003e\n\u003cli\u003eAll heaters connected to this controller will display the warning message.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat does the warning message “Controller is currently offline” mean?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe controller is currently powered off and cannot be accessed. All heaters connected to this controller will display the warning message.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhy can’t I setup all heaters on a single Zone?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eZones are used for controlling multiple heaters with common functions. Zones allow heaters to turn on, set all heaters to dimming level of 50%, or set lighting output to any level. It is only possible to setup zones for same type of heating appliances.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhy do my heaters which off automatically after 4hours?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eEach controller has a default 4hr timer off countdown. When the controller is operating on Bluetooth and connection has been idle for 4hrs, the heaters for this specific controller will switch off. This interval setting can be changed to 2, 4, 6, 8 or 12 hours or disabled. Each controller has its own individual settings. To change this, go to the site configuration menu, edit site, select the controller, click the controller name to go to the detailed page. At the bottom there will be a dropdown list to change the value. It is recommended to not disable this setting.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e","brand":"Bromic Heating","offers":[{"title":". \/ .","offer_id":45066051617056,"sku":"BH0420032-2","price":991.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0741\/9442\/0000\/files\/Bromic-Heating-Tungsten-Smart-Heat-44-4000-Watt-220-240V-Black-Electric-Patio-Heater.jpg?v=1729296463"},{"product_id":"bromic-heating-black-ceiling-recess-kit-for-tungsten-smart-heat-3000w-and-6000w-electric-heaters","title":"Bromic Heating Black Ceiling Recess Kit for Tungsten Smart-Heat 3000W and 6000W Electric Heaters","description":"\u003cp data-mce-fragment=\"1\"\u003eSeamlessly integrate your Bromic Tungsten Smart-Heat™ Electric units with these unique recess kits which permit flush-mounting in roof cavities. These kits include the special parts and hardware needed for recessed mounting of our Tungsten Electric series, allowing you to easily install the heater so that it doesn’t interfere with your streamlined aesthetic. See user manual for specific cavity requirements.\u003c\/p\u003e\n\u003ch1 data-mce-fragment=\"1\"\u003eWhat's Included\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli data-mce-fragment=\"1\"\u003eCeiling Recess Kit\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1 data-mce-fragment=\"1\"\u003eFeatures\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli data-mce-fragment=\"1\"\u003e\n\u003csection class=\"product-short-description\"\u003e\n\u003cdiv class=\"container\"\u003eCreate a flush, modern and minimalist look with these premium recess kits.\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003eAvailable in black and white colors\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003eFor use with Bromic Heating Tungsten Smart-Heat 3000W or 6000W Electric Heaters\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1 data-mce-fragment=\"1\"\u003eSpecifications\u003c\/h1\u003e\n\u003ctable style=\"width: 100.079%;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 51.0913%;\"\u003eBrand\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 48.4826%;\"\u003eBromic Heating\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 51.0913%;\"\u003eItem Number\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 48.4826%;\"\u003eBH8180011\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 51.0913%;\"\u003eProduct Type\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 48.4826%;\"\u003eCeiling Recess Kit\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 51.0913%;\"\u003eColor\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 48.4826%;\"\u003eBlack\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic_Catalog_Web.pdf?v=1759801363\" target=\"_blank\"\u003eBromic Catalog\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic-Tungsten-Smart-Heat-Electric-Instruction-Manual-US_1.pdf?v=1727473729\" target=\"_blank\"\u003eInstallation Manual\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Bromic Heating","offers":[{"title":"Default Title","offer_id":45066052043040,"sku":"BH8180011","price":905.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0741\/9442\/0000\/files\/Bromic-Heating-Black-Ceiling-Recess-Kit-for-Tungsten-Smart-Heat-3000W-and-6000W-Electric-Heaters.jpg?v=1729296481"},{"product_id":"bromic-heating-36-black-tube-suspension-kit-for-tungsten-smart-heat-electric-heater","title":"Bromic Heating 36\" Black Tube Suspension Kit for Tungsten Smart-Heat Electric Heater","description":"\u003cp\u003eOur Tungsten Electric mounting poles are ideal for high ceilings and ensure that your heater is suspended from the correct height to ensure optimal heat transfer to the area below.\u003c\/p\u003e\n\u003ch1\u003eWhat's Included\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003eTube Suspension Kit\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1 data-mce-fragment=\"1\"\u003eFeatures\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli data-mce-fragment=\"1\"\u003eAvailable in black and white colors\u003c\/li\u003e\n\u003cli\u003eFor use with Bromic Heating Tungsten Smart-Heat Electric Heaters\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1 data-mce-fragment=\"1\"\u003eSpecifications\u003c\/h1\u003e\n\u003ctable width=\"100%\" style=\"width: 100.079%;\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 51.0913%;\"\u003eBrand\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 48.4826%;\"\u003eBromic Heating\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 51.0913%;\"\u003eItem Number\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 48.4826%;\"\u003eBH8180012\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 51.0913%;\"\u003eProduct Type\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 48.4826%;\"\u003eTube Suspension Kit\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 51.0913%;\"\u003eColor\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 48.4826%;\"\u003eBlack\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 51.0913%;\"\u003eLength\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 48.4826%;\"\u003e3'\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic_Catalog_Web.pdf?v=1759801363\" target=\"_blank\"\u003eBromic Catalog\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Bromic Heating","offers":[{"title":"Default Title","offer_id":45066052141344,"sku":"BH8180012","price":489.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0741\/9442\/0000\/files\/Bromic-Heating-36-Black-Tube-Suspension-Kit-for-Tungsten-Smart-Heat-Electric-Heater.jpg?v=1729296489"},{"product_id":"bromic-heating-tungsten-smart-heat-44-2000-watt-220-240v-black-electric-patio-heater","title":"Bromic Heating Tungsten Smart-Heat 44\" 2000 Watt 220-240V Black Electric Patio Heater","description":"\u003cp\u003e\u003ciframe src=\"https:\/\/www.youtube.com\/embed\/ss0l7Xi2uEg\" height=\"315\" width=\"100%\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003eDurability meets power. The Tungsten Smart-Heat™ Electric heater is the ideal solution for larger spaces and colder climates, offering market-leading directional radiant heat, durable stainless-steel construction in an attractive industrial design style, and a variety of mounting options.\u003c\/p\u003e\n\u003cp\u003eExpand your living space with the Bromic Tungsten Smart-Heat™ Electric series. Combining stylish, industrial design with market-leading radiant heat technology, each Tungsten Electric heater will provide an even flow of warmth to outdoor spaces of up to 160ft2. The heater’s high-temperature coating and stainless-steel construction make it suitable for all environments.\u003c\/p\u003e\n\u003cp\u003eTailored outdoor heating has never been easier, with four models ranging from 2000W (2kW) to 6000W (6kW) and the ability to separately control the individual elements of the 4 kW and 6 kW models. Choose from wall mounting, pole mounting or recessed mounting options.\u003cbr\u003e\u003c\/p\u003e\n\u003ch1\u003eWhat's Included\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003ePatio Heater\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eNot Included\u003cem\u003e (Sold Separately)\u003c\/em\u003e\u003cbr\u003e\n\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eOn\/Off Controller\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eDimmer Controller\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eMaster Remote\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eHome Automation\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eAffinity Expansion Board\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eCeiling Recess Kit\u003c\/li\u003e\n\u003cli\u003eTube Suspension Kit\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eFeatures\u003c\/h1\u003e\n\u003cdiv class=\"blurb\"\u003e\n\u003cdiv class=\"blurb\"\u003e\n\u003cp\u003eFrom its unique honeycomb surface to its powerful and precise radiant heating, the Tungsten Electric heater series is sure to keep you warm year-round.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cul\u003e\n\u003cli\u003eDurable Design - Matte Finish Stainless-Steel construction for reliable heating performance and durability, with the choice of corrosion-resistant black or white finishes.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003ePatented Performance - Superior wind resistance.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eHigh Quality Quartz Element - A thick steel coil housed in translucent fused quartz is durable and offers high-output heat.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eParabolic Specular Reflector (PSR) - Maximizes performance and efficiency by directing potentially lost infrared energy back towards the target via a mirror-finish anodized rear reflector.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eUnique Design - Honeycomb fascia facilitates precise heat distribution.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003ePrecise Directional Heating - Accurately alter heat coverage as required with a simple bracket adjustment.\u003c\/li\u003e\n\u003cli\u003eHigh Performance - Matte Finish Stainless-Steel construction\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eTotal Mounting Flexibility\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eAngle Bracket - Provides precise directional heat\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003ch1\u003eSpecifications\u003c\/h1\u003e\n\u003ctable width=\"100%\" style=\"width: 100.079%;\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 54.6762%;\"\u003eModel\u003c\/td\u003e\n\u003ctd style=\"width: 44.8977%;\"\u003e2000 SERIES\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 54.6762%;\"\u003eItem Number\u003c\/td\u003e\n\u003ctd style=\"width: 44.8977%;\"\u003eBH0420030\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 54.6762%;\"\u003eFuel Type\u003c\/td\u003e\n\u003ctd style=\"width: 44.8977%;\"\u003eElectric\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 54.6762%;\"\u003eColor\u003c\/td\u003e\n\u003ctd style=\"width: 44.8977%;\"\u003eBlack\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 54.6762%;\"\u003eHeat Area\u003c\/td\u003e\n\u003ctd style=\"width: 44.8977%;\"\u003e65 sq.ft.\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 54.6762%;\"\u003eRated Current\u003c\/td\u003e\n\u003ctd style=\"width: 44.8977%;\"\u003e240V\/8.3A\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 54.6762%;\"\u003eDimensions\u003c\/td\u003e\n\u003ctd style=\"width: 44.8977%;\"\u003e44” (W) x 8.5” (H) x 3.5” (D)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 54.6762%;\"\u003eWeight\u003c\/td\u003e\n\u003ctd style=\"width: 44.8977%;\"\u003e19.8 lbs.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 54.6762%;\"\u003eMin. Floor Clearance\u003c\/td\u003e\n\u003ctd style=\"width: 44.8977%;\"\u003eWALL 72\"\u003cbr\u003eCEILING 96\"\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 54.6762%;\"\u003eApproval Certification\u003c\/td\u003e\n\u003ctd style=\"width: 44.8977%;\"\u003eIntertek ETL \/ cETL 4005951\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch2\u003eTechnical Dimensions\u003c\/h2\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Tung-Electric_dimension.png?v=1727462466\"\u003e\u003c\/p\u003e\n\u003ch2\u003eHeat Blooms\u003c\/h2\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Tung-Electric_blooms.png?v=1727462509\"\u003e\u003c\/p\u003e\n\u003ch2\u003eMounting Options\u003c\/h2\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Tung-Electric_mounting.png?v=1727462528\"\u003e\u003c\/p\u003e\n\u003ch2\u003eClearances\u003c\/h2\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Tung-Electric_clearance.png?v=1727462558\"\u003e\u003c\/p\u003e\n\u003ch2\u003eAffinity Compatibility Chart\u003c\/h2\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Compatibility_Chart.jpg?v=1765666026\"\u003e\u003c\/p\u003e\n\u003ch1\u003eWarranty\u003c\/h1\u003e\n\u003ctable style=\"width: 100.094%;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 46.6422%;\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/1-year_Warranty_Badge_6b87d735-52f4-4c48-bc3a-7a92fba0db3a.jpg?v=1714267673\" alt=\"\"\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 52.9793%;\"\u003eBromic Heating Warranty is applicable to the original owner only. In accordance with the warranty terms and conditions specified below.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003eBromic Heating or its agent (the warrantor) will furnish the ORIGINAL OWNER;\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003ea replacement Bromic Heating heater or\u003c\/li\u003e\n\u003cli\u003ea replacement part for any component part which fails.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003eThe warranty period is determined by product line from the date of purchase according to the table below:\u003c\/p\u003e\n\u003ctable style=\"width: 100.094%; height: 183.833px;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003ePlatinum Electric\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e3 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 36.7667px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 36.7667px;\"\u003ePlatinum Electric Marine\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 36.7667px;\"\u003e5 years (land-based applications); 3 years (marine vessels)\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eEclipse Pendant\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e3 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eEclipse Portable\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e3 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eTungsten Electric\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e2 years Heater (7 years on Heating Elements)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003ePlatinum Gas\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e2 years (excluding maintenance items*)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eTungsten Gas\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e2 years (excluding maintenance items*)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eTungsten Portable\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e1 year\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eAffinity Controllers\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e1 year\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp style=\"padding-left: 40px;\"\u003e\u003cem\u003e* Excludes hoses and igniters\u003c\/em\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eService and Labor Responsibility\u003c\/strong\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eUnder this limited warranty, the warrantor will provide only a replacement heater or part thereof. The owner is responsible for all other costs. \u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eSuch costs may include, but are not limited to:\u003cbr\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003eLabor charges for service, removal, or re-installation of the heater or part thereof.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eShipping and delivery charges for forwarding the new heater or replacement part from the nearest distributor and returning the claimed defective heater or part to such distributor.\u003c\/li\u003e\n\u003cli\u003eAll cost necessary or incidental for handling and administrative charges and for any materials and\/or permits required for installation of the replacement heater or part.\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003e\u003cem\u003e\u003cspan style=\"color: #000000;\"\u003e\u003cstrong\u003eIMPORTANT:\u003c\/strong\u003e\u003c\/span\u003e Bromic Heaters must be installed by a licensed technician. Installation attempted by a non-authorized agent\/technician will void the warranty.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic_Catalog_Web.pdf?v=1759801363\" rel=\"noopener\" target=\"_blank\"\u003eBromic Catalog\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Spec_Sheet_-_Tungsten_Electric_NA.pdf?v=1750425434\" target=\"_blank\"\u003eTungsten Electric Spec Sheet\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic-Tungsten-Smart-Heat-Electric-Instruction-Manual-US_47f8a9ec-ee56-4745-817e-b32f01dee9f3.pdf?v=1727462682\" rel=\"noopener\" target=\"_blank\"\u003eInstallation Manual\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Switch_Compatibility_Chart_-_new_models_9-23.xlsx?v=1765666342\" rel=\"noopener\" target=\"_blank\"\u003eAffinity Control Chart Sheet\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eVideos\u003c\/h1\u003e\n\u003cp\u003e\u003ciframe src=\"https:\/\/www.youtube.com\/embed\/raXUUD0mFSQ\" height=\"315\" width=\"100%\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe src=\"https:\/\/www.youtube.com\/embed\/RWx9HjDYEsA\" height=\"315\" width=\"100%\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe src=\"https:\/\/www.youtube.com\/embed\/lNkqTLLKalo\" height=\"315\" width=\"100%\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe src=\"https:\/\/www.youtube.com\/embed\/ce_aSe3RBrQ\" height=\"315\" width=\"100%\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe src=\"https:\/\/www.youtube.com\/embed\/DeJjljQc7jc\" height=\"315\" width=\"100%\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe src=\"https:\/\/www.youtube.com\/embed\/JlLxJxQKLHI\" height=\"315\" width=\"100%\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe width=\"100%\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/g7Y77biivag\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe width=\"100%\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/F09Hth5U8Xc\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe width=\"100%\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/nUBsBUA31WA\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe width=\"100%\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/1AMwn6-Xrr0\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow is the heater controlled?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe heater can be either hard-wired or controlled with our Bromic Smart-Heat On\/Off or Dimmer controls.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat clearance do we need from adjacent ceiling fans?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe heaters require a 3′ minimum side clearance from combustibles.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eDoes the heater come with ceiling brackets?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eYes. It comes with two brackets that can be used to secure the heater to either a wall or ceiling. We also offer a ceiling recesses kit for a more flush-mounted aesthetic.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eAre the heaters adjustable in temperature and output?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe 4000 and 6000W versions of the Tungsten Electric come with two heating elements, which can be controlled separately to adjust the heat output as required.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eAre the heaters waterproof?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Tungsten Electric series has a IPX4 water ingress protection rating. Although our heaters are made from premium materials and engineered for longevity, we recommend that they are best mounted under cover and not directly exposed to rain, snow and salt mist to ensure they maintain their aesthetic appeal.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow do I know if I need the 208V or 220-240V electric heater version?\u003c\/strong\u003e\u003c\/summary\u003e\nIn North America, the terms 220V, 230V, and 240V all refer to the same system voltage level. It’s primarily reserved for use in residential buildings and comes from a single phase system. A 240V service is accomplished by using two “hot” 120V standard lines. Most large electric appliances likes cook stoves, hot water heaters, and some other home appliances require this voltage. 208V, on the other hand, is from a 3 phase system and primarily found in commercial applications.\u003cbr\u003e\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow many heaters do I need?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eWhether you are looking for residential or commercial outdoor electric radiant heaters, the answer remains the same. The number of units needed depends entirely on the size and layout of the space, as well as the size and wattage of the heaters you are installing.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eInfrared vs. radiant heaters: what’s the difference?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe truth is Infrared heaters and radiant heaters are in fact the same. The term “radiant heater” specifies that the heater is generating heat using radiation while the term “infrared heater” indicates the primary type of radiation being used by the heater to transmit that heat. All infrared radiant heaters are radiant heaters, as they provide warmth through heating objects, not the air.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow efficient are electric radiant heaters?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eHow energy efficient electric radiant heaters are depends primarily on the type of technology being used and the application layout. The most efficient electric heater will use technologies such as directional infrared heating meaning that the energy consumption is maximized to ensure heat both reaches and is absorbed by users. Additionally, proper layouts entail thoughtful placement for necessary heat coverage only where it’s needed so as not to waste additional energy on unused spaces.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan you leave an outdoor radiant heater on all night?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eBromic’s outdoor heaters are designed for intermittent use and are not typically meant to be left on continuously throughout the night. For safety and energy-efficiency reasons, we recommend turning off the heaters when not in use and using them as needed to maintain a comfortable outdoor environment. If you require extended heating, consider using a timer or one of Bromic’s other various control options to regulate the heater’s operation based on your specific heating requirements.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow durable are Tungsten Heaters?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eTungsten outdoor heaters are renowned for their durability and robust construction. They are built to withstand the rigors of outdoor use, including exposure to varying weather conditions and are engineered to provide long-lasting performance. Regular maintenance and proper care, such as cleaning and covering when not in use, can further extend their lifespan.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eAre Bromic Tungsten Heaters good?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Tungsten outdoor heater collection is available in electric, gas, and portable options, and is known for its high-powered industrial design style, making them the preferred choice for both residences and businesses alike.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eDo Tungsten Heaters need ventilation?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Tungsten Electric heater series are electric heaters, which do not require ventilation as there are no harmful biproducts such as gasses released into the air. Bromic’s Tungsten Gas and Tungsten Portable heaters do require ventilation as potentially harmful biproducts are released in the air. Please refer to the corresponding Installation Manual to ensure proper clearances are met for safe operation.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003e\u003cstrong\u003eGeneral FAQs\u003c\/strong\u003e\u003c\/p\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat’s better? Electric or Gas?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThere are multiple benefits to each of these power sources. Ultimately, it’ll depend on the space that needs to be heated and what existing power sources are available.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat is radiant heat?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eRadiant heat works like the sun. Instead of heating the air around you, it heats people and objects. This makes radiant heat a more effective heating source, as it is less likely to be affected by the wind.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan the Bromic propane free-standing heaters be converted from propane to natural gas?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eYes. We do offer a conversion kit that allows the heater to be hooked up to a natural gas line.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat kind of gas tank can be used with the heater??\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Bromic Tungsten Portable can hold a standard 5 gallon propane tank or a 10 gallon propane tank.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat’s the difference between the Tungsten and Platinum collections?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThere are a number of differences. First and foremost, they differ in their designs. While our Tungsten collection features a honeycomb mesh in front of the heat panels, our Platinum series is covered by a ceramic glass screen that is encased in a stainless-steel frame. The electric heaters in the collections also differ in the heat output. Our Tungsten series comes in 2000, 3000, 4000 and 6000W, while our Platinum Electric heaters are available in 2300 and 3400W.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eDo the heaters come with a controller?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eBesides the Eclipse Portable heater, the heaters do not come with a controller as everyone has different preferences when it comes to how they want to control their heater. Bromic offers a variety of controls options, which can be purchased as an additional accessory.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow can I control the heaters?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eWe offer various options to control your heater. Depending on the model, you can choose between simple on\/off controls or dimmer controls (electric heaters only). We also offer a master remote to control groups of heaters.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan the heaters be paired with automatic controls such as timers and thermostats?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eYes, this is possible via a home or building automation system. We offer the Bromic Smart-Heat Link, which can connect to a building automation system via RS232 plugin.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan I use my home automation system with Bromic heaters?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eBromic outdoor heaters can be linked to any home automation device that offers a RS232 communication connection. Many home automation systems will offer a RS232 port either as standard or as a retrofit option.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat do I need to connect my Bromic outdoor heater to my home automation system?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eYou choose how you wish to control your heater. You can pair any combination and number of Bromic On\/Off and\/or Dimmer controls together with one Bromic Smart-Heat Link.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eMy heater shows signs of rust. Is this covered under the warranty?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eWhile all our heaters have a corrosion-resistant base material or paint, it remains the owners responsibility to periodically clean the heaters to maintain the high level finish. We also recommend using our Platinum Marine heating series for coastal conditions which provides additional corrosion resistance.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eAre Bromic Heaters weatherproof?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eBromic Heaters are weather resistant, but not water proof. They can be exposed to the elements, but as with any outdoor product, the better the care, the longer the life.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan I install the fixed mounted heaters myself?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eNo, all the fixed mounted heaters must be installed by a licensed technician.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow do I know if I need the 208V or 220-240V electric heater version?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eIn North America, the terms 220V, 230V, and 240V all refer to the same system voltage level. It’s primarily reserved for use in residential buildings and comes from a single phase system. A 240V service is accomplished by using two “hot” 120V standard lines. Most large electric appliances likes cook stoves, hot water heaters, and some other home appliances require this voltage. 208V, on the other hand, is from a 3 phase system and primarily found in commercial applications.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Controls FAQs\u003c\/strong\u003e\u003c\/p\u003e\n\u003cdiv style=\"text-align: left;\"\u003e\n\u003ctable style=\"height: 18.8833px;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.8833px;\"\u003e\n\u003ctd style=\"height: 18.8833px;\"\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eAffinity Smart-Heat Controller Collection?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cstrong\u003eBromic Controls\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Smart-Heat™ Controller Collection\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe Affinity Smart-Heat™ Collection redefines control and connectivity. Enabled by Wi-Fi and Bluetooth, these advanced controllers offer expanded heater channel capacity and seamless integration with the Bromic app—empowering users with precise, intuitive control for every environment.\u003c\/p\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_OnOff_Series.jpg?v=1765374564\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity On\/Off Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe Affinity On\/Off Series enables connected Platinum, Tungsten or Cobalt gas or electric heaters to operate at full power with a single command, delivering straightforward, reliable control for any outdoor space.\u003c\/p\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Dimmer_Series.jpg?v=1765374623\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Dimmer Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eCompatible with Platinum, Tungsten, and Cobalt electric heaters, the Affinity Dimmer Series provides instant, precise heat adjustment in 1% increments, offering customized control for any outdoor environment.\u003c\/p\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Eclipse_Series.jpg?v=1765374653\" alt=\"\" style=\"display: block; margin-left: auto; margin-right: auto;\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Eclipse Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eDesigned for the Eclipse Collection, the Affinity Eclipse Series provides precise, incremental control over both heat and integrated LED lighting, delivering tailored ambience with every use.\u003c\/p\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cstrong\u003eTap Into Comfort\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eGet more from your Bromic heaters than ever before. Our Affinity Smart-Heat™ Controls pair seamlessly via Wi-Fi, Bluetooth or optional Ethernet connection to our new Bromic Heating app, where users have complete, customizable control over their comfort in the palm of their hand:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWiFi, Bluetooth or Ethernet connectivity\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eComplete control of heat output with On\/Off and Dimming functionality\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eMulti-heater management of unlimited connected controllers\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eCreate heater grouping within zones\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eTimer \u0026amp; schedule settings\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eVoice control integration with Amazon Alexa \u0026amp; Google Home\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eManage multiple sites from one app\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eAdmin control with multi-user management\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eConnect with home automation or building management systems\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Manual_Wall_Switch_Series.jpg?v=1765374713\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eManual Wall Switch Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAvailable in single and double-channel models for both indoor and outdoor use, the Manual Wall Switch Series provides simple, dependable on\/off control for any heating configuration.\u003c\/p\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Expansion_Board.jpg?v=1765374745\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Expansion Board\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eCompatible with 1- and 2-channel On\/Off and Dimmer models, the Affinity Expansion Board enables seamless Ethernet integration for reliable connectivity across outdoor heating systems. Equipped with 0-10V connections, it easily interfaces with home automation and business management systems for complete control.\u003c\/p\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cstrong\u003eAffinity Compatibility Chart\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Chart.jpg?v=1765374296\"\u003e\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cdiv style=\"text-align: left;\"\u003e\n\u003ctable style=\"height: 18.8833px;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.8833px;\"\u003e\n\u003ctd style=\"height: 18.8833px;\"\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow to Use the New Bromic Heating App?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Eclipse-Electric-w.-Bromic-Heating-App.png?v=1739518887\"\u003e\u003c\/p\u003e\n\u003cp\u003eBromic is excited to announce the new Affinity Collection of controls to their product line-up! Now, with the new Affinity Collection, you can easily control and monitor your heaters through Bromic’s dedicated app. This app brings you the power to manage your outdoor heating with the touch of a button, right from your smartphone. From basic On\/Off and Dimming functionality, to state-of-the-art features, this guide will take you through everything you need to know to make the most of this technology, transforming your outdoor space into a cozy retreat.\u003c\/p\u003e\n\u003cp\u003e\u003ca rel=\"noopener\" href=\"https:\/\/apps.apple.com\/us\/app\/bromic-smart-heat\/id6457416824\" target=\"_blank\"\u003e\u003cstrong\u003eClick to Download in App Store\u003c\/strong\u003e\u003c\/a\u003e\u003cbr\u003e\u003ca rel=\"noopener\" href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.bromic.app\u0026amp;amp;pli=1\" target=\"_blank\"\u003e\u003cstrong\u003eClick to Download in Playstore\u003c\/strong\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe src=\"https:\/\/www.youtube.com\/embed\/nUBsBUA31WA\" height=\"315\" width=\"100%\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhy Use the Bromic Heating App?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-App-Hero-Image.png?v=1739520365\"\u003e\u003c\/p\u003e\n\u003cp\u003eThe Bromic Heating App isn’t just another gadget; it’s a gateway to enhancing your outdoor living experience. Imagine enjoying a perfectly heated patio during a cool evening without having to get up or fuss with complicated controls. With this app, you have the ability to:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eEasily adjust the output \u003c\/strong\u003eof your heaters to match the changing weather or your personal comfort preferences.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSet a timer \u003c\/strong\u003efor maximum efficiency to ensure your heaters are only on when in use and not left on when not in use.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eGroup heaters by zone\u003c\/strong\u003e to control multiple units within differing locations (“zones’) simultaneously, perfect for larger outdoor spaces.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSet schedules and scenes\u003c\/strong\u003e that automatically turn on or off your heaters based on your lifestyle.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThis kind of convenience and efficiency is more than just a luxury—it’s a smart way to ensure that your outdoor spaces are always ready for relaxation or entertainment, no matter the weather.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhat You’ll Need to Prepare for Setup\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/How-to-Locate-the-Serial-Number-on-Affinity-Controls.png?v=1739520904\"\u003e\u003c\/p\u003e\n\u003cp\u003eBefore you dive into using the app, make sure your Bromic heaters and controllers are installed and configured by a licensed electrical contractor. Once that’s set up, follow these simple steps to get your app up and running:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eLocate the Serial Number on your controls box:\u003c\/strong\u003e You can find this on the sticker located on the side paneling of your control box. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDownload the Bromic Heating App: \u003c\/strong\u003eFind it on the Apple Store or Google Play and install it on your smartphone or tablet. It is important to note that the Bromic Heating App is only applicable with our Affinity Collection of controls and not with any of Bromic’s Legacy Remote Controllers. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTurn on Bluetooth and Connect to the Internet: \u003c\/strong\u003eEnsure your device has both Bluetooth and an active internet connection. These are crucial for the initial setup and ongoing operation of the app. Initial configuration of the App to your controls box will need to be done within 30ft of the control box, via Bluetooth connection. Once you are set up, you can easily switch your connection to Wi-Fi if desired. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDecide which email address you will be creating an account with: \u003c\/strong\u003eYou’ll need access to this email address to create an account and verify setup. This step ensures that your account is secure and ready to use.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eGetting Started with the Bromic Heating App\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Site-Setup-SCreen-Shots.png?v=1739521513\"\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis is where the magic happens! Once you’ve created an account and verified your email address, you’ll start by naming your site (e.g., “Outdoor Kitchen”, “Deck”, or “Garden Area”) and begin connecting your controllers.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eSet Up Your Site: \u003c\/strong\u003eSelect the controllers from the list that appears on your screen. Only those located within 30ft in discovery mode will be visible. If there are multiple controls on site, you can confirm that you are setting up the correct one by verifying the serial number in the App with the serial number on the controller box match one another. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eConfigure the Controller: \u003c\/strong\u003eNext, you will want to set up the channels of controllers. It is important to configure each channel of the controller, depending on how many channels your controller box has. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eManage Your Connections: \u003c\/strong\u003eYou will be taken to a page to manage your controller’s connection. Your controllers are automatically connected via Bluetooth up until now. For more stable and flexible control, connect your controllers via Wi-Fi or Ethernet.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eComplete Setup or Add Another Controller: \u003c\/strong\u003eCongrats! You have made it to the last step where you can now continue to add additional controller boxes or invite additional users if connected on Wi-Fi. In the case that you are done adding controller boxes, and do not wish to invite additional users, select “No, go to invite users”, then select “Skip and Complete Site Creation” on the next screen, then “Done”. Once you select “Done”, you’ll be redirected to the home screen and your heaters will be ready to control.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eInvite Additional Users: \u003c\/strong\u003eWhether it be family members or guests who will need access to the heaters. The app makes this easy and secure:\u003cbr\u003e\n\u003cul\u003e\n\u003cli\u003eInvite Users: As the admin user, you can invite others to use the app. Simply go to the settings, click “Manage Users,” and send an invitation via email. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eControl Access: Not everyone needs full control. You can assign different roles to different users, ensuring that only those who need it can make changes to the heating settings. Of the two control access options to choose from, Admin or User, you can assign individuals different roles ensuring that only those who need it can make changes to the heating settings.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThis feature is particularly useful if you have frequent guests or if you rent out your home as a vacation property. It allows you to maintain control while offering convenience to others.\u003c\/p\u003e\n\u003cp\u003eBy following these steps, you’ll have your Bromic Heating App ready to go in no time, giving you seamless control over your outdoor heating system.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eNavigating the Bromic Heating App\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eOnce your setup is complete, navigating the app becomes second nature. The user interface is designed to be intuitive, offering you easy access to all the features that make your outdoor space more enjoyable.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eHome Screen: \u003c\/strong\u003eThis is your command center. Here, you can see all connected appliances, zones, and scenes. Each heater is listed with a symbol indicating its connection type—Bluetooth, WiFi, or Ethernet—so you know exactly how it’s connected.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAppliances:\u003c\/strong\u003e In this section, you can turn on each heater with a simple toggle. If your heater has a dimming feature, you can adjust the heat level using a slider from 0% to 100%. For more detailed settings, like changing the appliance name or setting a timer, just click the arrow next to the heater’s name.\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Appliances-1067x1600.png?v=1739522203\"\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eZones: \u003c\/strong\u003eFor those with multiple heaters, the Zone feature is a lifesaver. It allows you to group heaters together, so you can manage them all at once—whether you want to turn them all on, set a time, set them to the same heat level, or schedule them to switch off at a certain time.\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Zones-1067x1600.png?v=1739522230\"\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eScenes: \u003c\/strong\u003eThis feature is ideal for setting up a routine. Whether it’s turning on the heaters every evening or ensuring they switch off after a party, for residential applications or to turn all heaters off at the end of each service for commercial applications, you can schedule these actions in advance. The scene operation works on a 7-day schedule, giving you full control over your outdoor environment.\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Scenes-1067x1600.png?v=1739522255\"\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eEnhancing Your Experience with Zones and Scenes\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eLet’s dive a bit deeper into Zones and Scenes, two of the app’s most powerful features.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eZones:\u003c\/strong\u003e Imagine having a large outdoor space with different sections—perhaps a dining area, a lounging space, and a poolside corner. With Zones, you can control each area separately or together. You might want the dining area warmer during dinner but keep the lounge area cooler until after. Zones make this possible with just a few taps.\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Zones-Example-1600x900.gif?v=1739522568\"\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eScenes: \u003c\/strong\u003eThink of Scenes as your personal heating butler. Hosting a Sunday brunch? Set a scene to warm up the patio just before your guests arrive. Planning a cozy evening with family? Another scene can ensure your heaters are on and set to the perfect temperature by the time you step outside. \u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App_Setting-up-Scenes.gif?v=1739522592\"\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThese features are not just about control; they’re about creating an atmosphere. With the Bromic Heating App, you’re not just turning heaters on and off; you’re setting the mood, ensuring comfort, and enhancing the overall experience of your outdoor space.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eTroubleshooting \u0026amp; Support\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eWhile the Bromic Heating App is designed to be user-friendly, there might be times when you need a little help. Our website includes built-in troubleshooting and a detailed FAQ section that covers common issues. Additionally, customer support is always just a call or click away if you need further assistance.\u003c\/p\u003e\n\u003cp\u003eWith the Affinity Collection and the Bromic Heating App, you’re not just controlling your heaters—you’re elevating your outdoor living experience. By providing easy-to-use controls with personalized zones and customized scenes, the app allows you to enjoy warmth and comfort with minimal effort. Whether you’re hosting guests or enjoying a quiet evening outdoors, the app’s smart features ensure that your space is always perfectly heated. Here’s to creating a cozy and inviting outdoor environment with Affinity!\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\u003c\/tbody\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eConnect to Comfort\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-1_480x480.png?v=1725672230\" alt=\"\"\u003e\u003c\/p\u003e\n\u003cp\u003eTap Into Comfort\u003c\/p\u003e\n\u003cp\u003eGet more from your Bromic heaters than ever before. Our Affinity Smart-Heat™ Controls pair seamlessly to our new, state-of-the-art Bromic Heating app, where users have complete, customizable control over their comfort in the palm of their hand. Available for IOS and Android.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eThe Affinity Difference\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-App-Affinity-Difference-GIF.gif?v=1739592822\"\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eWith a range of smart capabilities, Bromic’s App helps set the stage for any outdoor space.\u003c\/p\u003e\n\u003cp\u003eWi-Fi, Bluetooth, and Ethernet Connectivity\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eEasily connect and control your outdoor heaters using either a Wi-Fi, Bluetooth, or Ethernet connection.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eAdmin control with multi-user management\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAdd or remove multiple users full access to controlling your outdoor heaters.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eComplete Integration with Smart Systems\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eOptionally integrate with your Building Management System (BMS) using 0-10V control for advanced and centralized management.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eManage an unlimited amount of heaters\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAdd as many heaters as needed across different locations for unlimited control.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eTimer \u0026amp; Schedule Settings\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eSet timers and schedules to automate your heating needs and never worry about leaving a heater on without supervision.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eVoice Control Enabled\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eTake advantage of voice control for Google Home and Amazon Alexa to adjust heat settings, hands-free.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCreate zones for sites\/rooms\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eGroup your heaters to be controlled by a single command in different zones throughout your outdoor space.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat products can be used with the Affinity On\/Off control series?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Affinity On\/Off Controls can be used with all Bromic Heating Platinum, Tungsten and Cobalt Electric and Gas Heater models.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow many heaters can I control with this controller?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eSingle Channel Controls are rated for 6kW maximum, Dual Channel controls are rated for 12 kW maximum. Both Single and Dual Channel options can control multiple heaters within their maximum capacity. Each channel can control up to 10 gas heaters.\u003c\/p\u003e\n\u003cp\u003eExamples:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eA Single 6 kW On\/Off Control is compatible with 2 Platinum 2300W Electric Heaters.\u003c\/li\u003e\n\u003cli\u003eA Dual 12 kW OnOff Control is compatible with 2 Tungsten 6000W Electric Heaters.\u003c\/li\u003e\n\u003cli\u003eA Single 6 kW On\/Off Control is compatible with up to 10 Gas Heaters.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan I control elements individually with the Affinity On\/Off control series?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eYes, when using the 12 kW Dual Channel On\/Off Control, uses can control the dual elements of these heaters individually:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003ePlatinum 4500W\u003c\/li\u003e\n\u003cli\u003eTungsten 4000W, 6000W\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eDo these controllers have a timer function?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Bromic App includes both timer\/scheduling function.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eBromic Heating App FAQs\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eCan I use the Bromic App with Bromic’s legacy controls?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNo, the App is designed for the new Affinity Collection of controls and is not backward compatible.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan multiple users access the same account?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes, permissions can be assigned to multiple users.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I group my heaters into zones for easier control? How many heaters can I add in a zone? \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes, the App provides the ability to group an endless amount of heaters into zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I set-up heating zones?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYou can watch this video for specific instructions on setting scenes and zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I put my heaters on automatic timers? Can zone groups be put on timers?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYou can watch the video for specific instructions on setting scenes and zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I create automatic schedules for my heaters?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYou can watch this video for specific instructions on setting scenes and zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I control more than one site from the same App account?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes, multiple sites can be controlled from the same App account as long as the controllers at each site are connected via WiFi or Ethernet and configured on the App account.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow many controllers can I operate from one App account?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAn unlimited number of Heater Controls in the same installation can be controlled from one App.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eDo I have to use the App to control my heaters?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eIf using the Affinity Collection of controls, you will need to download the Bromic App to complete the installation and control the heaters.\u003c\/li\u003e\n\u003cli\u003eOnce set-up, the App account can be linked to your Google Home or Alexa account to enable voice controls, or the accessory board can be used to integrate with common home automation systems via 0-10V.\u003c\/li\u003e\n\u003cli\u003eAlternatively, you can choose to install manual switches as an alternative to the App based controls [be sure to link to the switches].\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat do I do if I don’t have good WiFi service?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eA reliable Wi-Fi connection is required for using the App based controls.  You can choose to install manual switches as an alternative to the App based controls\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eDo I need to be close to the controllers if I’m going to use WiFi?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNo, you can be almost anywhere with a reliable internet connection to use the Bromic App.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I use the app and BMS capabilities at the same time?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNo, once the Controls are connected to a Business Management System or Home Automation System, that product takes over control of the Controls and the App is disabled.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eI would like to switch heaters off after a time period?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThis function is available in different settings. Firstly, when you turn on an appliance, you can also set a timer off interval. You set this each time the heater is turned on and it will then countdown to the interval duration and automatically switch the appliance off. Set this function by clicking the appliance name to go to the detailed screen and setting the timer off internal at the bottom of the screen. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eAlternatively, you can set the timer off delay using schedules. This feature is only available to WiFi connected appliances.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhere do I find the serial number of the controller?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe serial number is represented as a 14 digit code (eg CONF2C23080005). The digits will be different for each type of controller. The serial number is printed on the product label attached to the controller. It can also be located via the menu on the Bromic Smat-Heat App, under Site configuration-\u0026gt; Edit Site. All the controllers will be listed and within each controller setting you can identify the connected heaters.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I setup my controller to work with Google Home or Alexa?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAll Affinity controllers have the capability of working with Google Home or Alexa. (Unfortunately, we do not support Apple Home at this stage.)\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eUsing the Bromic Smart-Heat App, follow the installation instructions and ensure it is configured to work in WiFi (or ethernet, if you have an expansion board fitted). Note voice control will not work with Bluetooth or BMS configured setups.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eOnce you have your heaters operating with the Bromic Smart-Heat App, go to your Google Home or Alexa App and setup a new device under “Bromic Smart-Heat.” Authorize the paring by logging into the Bromic Smart-Heat App and confirming the setup.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eFor more details, refer to the instruction manual and videos available from the Bromic website.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat is a site and how do I configure my heaters?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Bromic Smart-Heat App will guide you through the installation process, step by step to configure each controller. Before you commence the installation, a little planning is required to define how to setup the heaters within the App. Sites are created to group heaters and separate site control. You can have all heaters on one site, accessible to all users or split the heaters into groups allocated to different sites. Sites function to separate user access if this is required by inviting users to each site independently (by the site admin user.)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow many heaters can I control with my App?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThere is no limitation of the number of heaters configured to a site, or the number of sites a user has access to.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat is an Admin User and how do I invite my friends?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Bromic Smart-Heat App assigns Users to sites and there are 2 types of User roles. Admin Users have complete access and control of the site setup. User roles are restricted to operational control of the appliances. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eBoth types of users are added to a site by invitation unless it is a new installation, the user that creates the site is automatically assigned as an Admin user. Admin users having complete control of the site setup are responsible for inviting other users. Go to Manage Users under the settings menu to invite new members by entering their name and email address. All members need to download the app, register, and confirm their invitation by email.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eI have registered as a user but I cannot access the App?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWhen you create an account using your email address, the registration process requires the user to validate the invitation by confirming the email address. Log into the email account and search for the Bromic Smart-Heat registration invitation email. If this is not located in the inbox, check the spam or junk folder in case the email was caught by Spam filters.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eIf you have not received the email, register again using the same details.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eNote if you mistyped the email address the invitation will not be sent to the correct email address. Simply register with the correct details.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe App reports the controller is not reachable. Why does this happen?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWhen a controller loses WiFi\/Ethernet\/Internet connection it will revert to a Bluetooth connection. However if the Bluetooth is out of range or the controller has been powered off, the App will report the controller as unreachable. In the situation this is not the case, the controller is unreachable if it is connected to another Bluetooth User.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhen I toggle the button, the setting bounces back to its original state. Why does this happen?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Bromic Smart-Heat system operates on a cloud service. This allows many users to control appliances on an array of sites. As there can be many users connected to the one site, it is possible that heaters are being controlled by other users at the same time. Another reason for the button bounce phenomena is due to connection latency. This is the time delay of the data sent to the server and response back. The cloud server is responsible to synchronize the control settings with all users connected to site. If the server detects the control settings do not match with the last received command, it will issue a restore command to sync the control settings. The button bounce phenomena will occur at times and in almost all cases the correct setting is restored within 1-2 seconds.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhere do I find the App version number?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe App version can be found by accessing the AppStore or Google Play.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eIs the App available in other languages?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes. The language set on the App is based on the Smartphone or Tablet region setting. Change the region setting to another language and the App will update. Languages currently available include German, Spanish, Italian, French, Dutch, Japanese.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I delete the Controller?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eDeleting the controller will remove the device from site and restore the configuration to factory default settings. This action can only be performed by Admin Users. Under the Bromic Smart-Heat App menu, go to Site Configuration, Edit Site, select the controller and press the Delete button at the bottom of the screen.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I rename my heaters?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe heater names can be changed within the App from the appliance screen. Go to the home screen where the heaters are listed under appliances, click the heater name to jump to the detailed screen and press on the pencil icon at the top right of the page to change the name.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I re-sort the heaters as they appear on the screen?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eFrom the home screen where the heaters are listed under appliance, scroll to the bottom and click the re-arrange button. Press, hold and drag each heater to the order desired. Save when complete.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eI forgot to turn my heaters off and no one is at home?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eA key feature of the Bromic Smart-Heat App is remote access and control. This is available for controllers configured to operate on an internet connection such as Wifi or Ethernet. Simply open the Bromic Smart-Heat App and turn off the heaters from the appliance menu.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eIf you cannot access the controller, the safety cut off timer will activate after the predefined countdown. This is set by default as 4hours and can be changed by the Admin User.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I know if my Appliances are connected to WiFi?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThere is a connection icon next to the heater name. This icon will change depending on the connection status of the heater.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhy does my Appliance switch from WiFi to Bluetooth or between other connection methods?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Affinity Smart-Heat controllers have the ability to switch connection method depending on the status of the connection. If the internet, ethernet or WiFI connection is lost, the controller will switch to other available connections and if no other connections are configured, then will default to Bluetooth connection. This ensures that the heaters can be operated at all times. Connection will restore back to the WiFi or Ethernet configuration once it is up.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat does the warning message “Controller is unreachable through Bluetooth” mean?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe controller is currently operating on a Bluetooth connection and it is not accessible due to one of the following reasons:\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003col\u003e\n\u003cli\u003eThe controller is out of range from the Smart device connecting to it.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eThe controller is currently connected and working with another Bluetooth device.\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cul\u003e\n\u003cli\u003eAll heaters connected to this controller will display the warning message.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat does the warning message “Controller is currently offline” mean?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe controller is currently powered off and cannot be accessed. All heaters connected to this controller will display the warning message.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhy can’t I setup all heaters on a single Zone?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eZones are used for controlling multiple heaters with common functions. Zones allow heaters to turn on, set all heaters to dimming level of 50%, or set lighting output to any level. It is only possible to setup zones for same type of heating appliances.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhy do my heaters which off automatically after 4hours?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eEach controller has a default 4hr timer off countdown. When the controller is operating on Bluetooth and connection has been idle for 4hrs, the heaters for this specific controller will switch off. This interval setting can be changed to 2, 4, 6, 8 or 12 hours or disabled. Each controller has its own individual settings. To change this, go to the site configuration menu, edit site, select the controller, click the controller name to go to the detailed page. At the bottom there will be a dropdown list to change the value. It is recommended to not disable this setting.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e","brand":"Bromic Heating","offers":[{"title":"Default Title","offer_id":45066052305184,"sku":"BH0420030-2","price":798.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0741\/9442\/0000\/files\/Bromic-Heating-Tungsten-Smart-Heat-44-2000-Watt-220-240V-Black-Electric-Patio-Heater.jpg?v=1729304794"},{"product_id":"bromic-heating-tungsten-smart-heat-56-6000-watt-220-240v-black-electric-patio-heater","title":"Bromic Heating Tungsten Smart-Heat 56\" 6000 Watt 220-240V Black Electric Patio Heater","description":"\u003cp\u003e\u003ciframe src=\"https:\/\/www.youtube.com\/embed\/ss0l7Xi2uEg\" height=\"315\" width=\"100%\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003eDurability meets power. The Tungsten Smart-Heat™ Electric heater is the ideal solution for larger spaces and colder climates, offering market-leading directional radiant heat, durable stainless-steel construction in an attractive industrial design style, and a variety of mounting options.\u003c\/p\u003e\n\u003cp\u003eExpand your living space with the Bromic Tungsten Smart-Heat™ Electric series. Combining stylish, industrial design with market-leading radiant heat technology, each Tungsten Electric heater will provide an even flow of warmth to outdoor spaces of up to 160ft2. The heater’s high-temperature coating and stainless-steel construction make it suitable for all environments.\u003c\/p\u003e\n\u003cp\u003eTailored outdoor heating has never been easier, with four models ranging from 2000W (2kW) to 6000W (6kW) and the ability to separately control the individual elements of the 4 kW and 6 kW models. Choose from wall mounting, pole mounting or recessed mounting options.\u003cbr\u003e\u003c\/p\u003e\n\u003ch1\u003eWhat's Included\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003ePatio Heater\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eNot Included\u003cem\u003e (Sold Separately)\u003c\/em\u003e\u003cbr\u003e\n\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eOn\/Off Controller\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eDimmer Controller\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eMaster Remote\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eHome Automation\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eAffinity Expansion Board\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eCeiling Recess Kit\u003c\/li\u003e\n\u003cli\u003eTube Suspension Kit\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eFeatures\u003c\/h1\u003e\n\u003cdiv class=\"blurb\"\u003e\n\u003cdiv class=\"blurb\"\u003e\n\u003cp\u003eFrom its unique honeycomb surface to its powerful and precise radiant heating, the Tungsten Electric heater series is sure to keep you warm year-round.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cul\u003e\n\u003cli\u003eDurable Design - Matte Finish Stainless-Steel construction for reliable heating performance and durability, with the choice of corrosion-resistant black or white finishes.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003ePatented Performance - Superior wind resistance.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eHigh Quality Quartz Element - A thick steel coil housed in translucent fused quartz is durable and offers high-output heat.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eParabolic Specular Reflector (PSR) - Maximizes performance and efficiency by directing potentially lost infrared energy back towards the target via a mirror-finish anodized rear reflector.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eUnique Design - Honeycomb fascia facilitates precise heat distribution.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003ePrecise Directional Heating - Accurately alter heat coverage as required with a simple bracket adjustment.\u003c\/li\u003e\n\u003cli\u003eHigh Performance - Matte Finish Stainless-Steel construction\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eTotal Mounting Flexibility\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eAngle Bracket - Provides precise directional heat\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003ch1\u003eSpecifications\u003c\/h1\u003e\n\u003ctable style=\"width: 100.079%;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 51.3504%;\"\u003eModel\u003c\/td\u003e\n\u003ctd style=\"width: 48.2236%;\"\u003e6000 SERIES\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 51.3504%;\"\u003eItem Number\u003c\/td\u003e\n\u003ctd style=\"width: 48.2236%;\"\u003eBH0420033\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 51.3504%;\"\u003eFuel Type\u003c\/td\u003e\n\u003ctd style=\"width: 48.2236%;\"\u003eElectric\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 51.3504%;\"\u003eColor\u003c\/td\u003e\n\u003ctd style=\"width: 48.2236%;\"\u003eBlack\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 51.3504%;\"\u003eHeat Area\u003c\/td\u003e\n\u003ctd style=\"width: 48.2236%;\"\u003e160 sq.ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 51.3504%;\"\u003eRated Current\u003c\/td\u003e\n\u003ctd style=\"width: 48.2236%;\"\u003e240V\/25A\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 51.3504%;\"\u003eDimensions\u003c\/td\u003e\n\u003ctd style=\"width: 48.2236%;\"\u003e56” (W) x 8.5” (H) x 3.5” (D)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 51.3504%;\"\u003eWeight\u003c\/td\u003e\n\u003ctd style=\"width: 48.2236%;\"\u003e25 lbs.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 51.3504%;\"\u003eMin. Floor Clearance\u003c\/td\u003e\n\u003ctd style=\"width: 48.2236%;\"\u003eWALL 72\"\u003cbr\u003eCEILING 96\"\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 51.3504%;\"\u003eApproval Certification\u003c\/td\u003e\n\u003ctd style=\"width: 48.2236%;\"\u003eIntertek ETL \/ cETL 4005951\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch2\u003eTechnical Dimensions\u003c\/h2\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Tung-Electric_dimension.png?v=1727462466\" alt=\"\"\u003e\u003c\/p\u003e\n\u003ch2\u003eHeat Blooms\u003c\/h2\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Tung-Electric_blooms.png?v=1727462509\" alt=\"\"\u003e\u003c\/p\u003e\n\u003ch2\u003eMounting Options\u003c\/h2\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Tung-Electric_mounting.png?v=1727462528\" alt=\"\"\u003e\u003c\/p\u003e\n\u003ch2\u003eClearances\u003c\/h2\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Tung-Electric_clearance.png?v=1727462558\" alt=\"\"\u003e\u003c\/p\u003e\n\u003ch2\u003eAffinity Compatibility Chart\u003c\/h2\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Compatibility_Chart.jpg?v=1765666026\" alt=\"\"\u003e\u003c\/p\u003e\n\u003ch1\u003eWarranty\u003c\/h1\u003e\n\u003ctable width=\"100%\" style=\"width: 100.094%;\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 46.6422%;\"\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/1-year_Warranty_Badge_6b87d735-52f4-4c48-bc3a-7a92fba0db3a.jpg?v=1714267673\"\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 52.9793%;\"\u003eBromic Heating Warranty is applicable to the original owner only. In accordance with the warranty terms and conditions specified below.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003eBromic Heating or its agent (the warrantor) will furnish the ORIGINAL OWNER;\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003ea replacement Bromic Heating heater or\u003c\/li\u003e\n\u003cli\u003ea replacement part for any component part which fails.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003eThe warranty period is determined by product line from the date of purchase according to the table below:\u003c\/p\u003e\n\u003ctable width=\"100%\" style=\"width: 100.094%; height: 183.833px;\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003ePlatinum Electric\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e3 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 36.7667px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 36.7667px;\"\u003ePlatinum Electric Marine\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 36.7667px;\"\u003e5 years (land-based applications); 3 years (marine vessels)\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eEclipse Pendant\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e3 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eEclipse Portable\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e3 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eTungsten Electric\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e2 years Heater (7 years on Heating Elements)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003ePlatinum Gas\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e2 years (excluding maintenance items*)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eTungsten Gas\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e2 years (excluding maintenance items*)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eTungsten Portable\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e1 year\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eAffinity Controllers\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e1 year\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp style=\"padding-left: 40px;\"\u003e\u003cem\u003e* Excludes hoses and igniters\u003c\/em\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eService and Labor Responsibility\u003c\/strong\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eUnder this limited warranty, the warrantor will provide only a replacement heater or part thereof. The owner is responsible for all other costs. \u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eSuch costs may include, but are not limited to:\u003cbr\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003eLabor charges for service, removal, or re-installation of the heater or part thereof.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eShipping and delivery charges for forwarding the new heater or replacement part from the nearest distributor and returning the claimed defective heater or part to such distributor.\u003c\/li\u003e\n\u003cli\u003eAll cost necessary or incidental for handling and administrative charges and for any materials and\/or permits required for installation of the replacement heater or part.\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003e\u003cem\u003e\u003cspan style=\"color: #000000;\"\u003e\u003cstrong\u003eIMPORTANT:\u003c\/strong\u003e\u003c\/span\u003e Bromic Heaters must be installed by a licensed technician. Installation attempted by a non-authorized agent\/technician will void the warranty.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic_Catalog_Web.pdf?v=1759801363\" target=\"_blank\"\u003eBromic Catalog\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Spec_Sheet_-_Tungsten_Electric_NA.pdf?v=1750425434\" rel=\"noopener\" target=\"_blank\"\u003eTungsten Electric Spec Sheet\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic-Tungsten-Smart-Heat-Electric-Instruction-Manual-US_47f8a9ec-ee56-4745-817e-b32f01dee9f3.pdf?v=1727462682\" target=\"_blank\"\u003eInstallation Manual\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Switch_Compatibility_Chart_-_new_models_9-23.xlsx?v=1765666342\" target=\"_blank\"\u003eAffinity Control Chart Sheet\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eVideos\u003c\/h1\u003e\n\u003cp\u003e\u003ciframe width=\"100%\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/raXUUD0mFSQ\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe width=\"100%\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/RWx9HjDYEsA\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe width=\"100%\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/lNkqTLLKalo\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe width=\"100%\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/ce_aSe3RBrQ\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe width=\"100%\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/DeJjljQc7jc\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe width=\"100%\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/JlLxJxQKLHI\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe width=\"100%\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/g7Y77biivag\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe width=\"100%\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/F09Hth5U8Xc\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe src=\"https:\/\/www.youtube.com\/embed\/nUBsBUA31WA\" height=\"315\" width=\"100%\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe src=\"https:\/\/www.youtube.com\/embed\/1AMwn6-Xrr0\" height=\"315\" width=\"100%\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow is the heater controlled?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe heater can be either hard-wired or controlled with our Bromic Smart-Heat On\/Off or Dimmer controls.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat clearance do we need from adjacent ceiling fans?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe heaters require a 3′ minimum side clearance from combustibles.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eDoes the heater come with ceiling brackets?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eYes. It comes with two brackets that can be used to secure the heater to either a wall or ceiling. We also offer a ceiling recesses kit for a more flush-mounted aesthetic.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eAre the heaters adjustable in temperature and output?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe 4000 and 6000W versions of the Tungsten Electric come with two heating elements, which can be controlled separately to adjust the heat output as required.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eAre the heaters waterproof?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Tungsten Electric series has a IPX4 water ingress protection rating. Although our heaters are made from premium materials and engineered for longevity, we recommend that they are best mounted under cover and not directly exposed to rain, snow and salt mist to ensure they maintain their aesthetic appeal.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow do I know if I need the 208V or 220-240V electric heater version?\u003c\/strong\u003e\u003c\/summary\u003e\nIn North America, the terms 220V, 230V, and 240V all refer to the same system voltage level. It’s primarily reserved for use in residential buildings and comes from a single phase system. A 240V service is accomplished by using two “hot” 120V standard lines. Most large electric appliances likes cook stoves, hot water heaters, and some other home appliances require this voltage. 208V, on the other hand, is from a 3 phase system and primarily found in commercial applications.\u003cbr\u003e\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow many heaters do I need?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eWhether you are looking for residential or commercial outdoor electric radiant heaters, the answer remains the same. The number of units needed depends entirely on the size and layout of the space, as well as the size and wattage of the heaters you are installing.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eInfrared vs. radiant heaters: what’s the difference?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe truth is Infrared heaters and radiant heaters are in fact the same. The term “radiant heater” specifies that the heater is generating heat using radiation while the term “infrared heater” indicates the primary type of radiation being used by the heater to transmit that heat. All infrared radiant heaters are radiant heaters, as they provide warmth through heating objects, not the air.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow efficient are electric radiant heaters?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eHow energy efficient electric radiant heaters are depends primarily on the type of technology being used and the application layout. The most efficient electric heater will use technologies such as directional infrared heating meaning that the energy consumption is maximized to ensure heat both reaches and is absorbed by users. Additionally, proper layouts entail thoughtful placement for necessary heat coverage only where it’s needed so as not to waste additional energy on unused spaces.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan you leave an outdoor radiant heater on all night?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eBromic’s outdoor heaters are designed for intermittent use and are not typically meant to be left on continuously throughout the night. For safety and energy-efficiency reasons, we recommend turning off the heaters when not in use and using them as needed to maintain a comfortable outdoor environment. If you require extended heating, consider using a timer or one of Bromic’s other various control options to regulate the heater’s operation based on your specific heating requirements.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow durable are Tungsten Heaters?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eTungsten outdoor heaters are renowned for their durability and robust construction. They are built to withstand the rigors of outdoor use, including exposure to varying weather conditions and are engineered to provide long-lasting performance. Regular maintenance and proper care, such as cleaning and covering when not in use, can further extend their lifespan.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eAre Bromic Tungsten Heaters good?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Tungsten outdoor heater collection is available in electric, gas, and portable options, and is known for its high-powered industrial design style, making them the preferred choice for both residences and businesses alike.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eDo Tungsten Heaters need ventilation?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Tungsten Electric heater series are electric heaters, which do not require ventilation as there are no harmful biproducts such as gasses released into the air. Bromic’s Tungsten Gas and Tungsten Portable heaters do require ventilation as potentially harmful biproducts are released in the air. Please refer to the corresponding Installation Manual to ensure proper clearances are met for safe operation.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003e\u003cstrong\u003eGeneral FAQs\u003c\/strong\u003e\u003c\/p\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat’s better? Electric or Gas?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThere are multiple benefits to each of these power sources. Ultimately, it’ll depend on the space that needs to be heated and what existing power sources are available.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat is radiant heat?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eRadiant heat works like the sun. Instead of heating the air around you, it heats people and objects. This makes radiant heat a more effective heating source, as it is less likely to be affected by the wind.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan the Bromic propane free-standing heaters be converted from propane to natural gas?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eYes. We do offer a conversion kit that allows the heater to be hooked up to a natural gas line.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat kind of gas tank can be used with the heater??\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Bromic Tungsten Portable can hold a standard 5 gallon propane tank or a 10 gallon propane tank.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat’s the difference between the Tungsten and Platinum collections?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThere are a number of differences. First and foremost, they differ in their designs. While our Tungsten collection features a honeycomb mesh in front of the heat panels, our Platinum series is covered by a ceramic glass screen that is encased in a stainless-steel frame. The electric heaters in the collections also differ in the heat output. Our Tungsten series comes in 2000, 3000, 4000 and 6000W, while our Platinum Electric heaters are available in 2300 and 3400W.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eDo the heaters come with a controller?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eBesides the Eclipse Portable heater, the heaters do not come with a controller as everyone has different preferences when it comes to how they want to control their heater. Bromic offers a variety of controls options, which can be purchased as an additional accessory.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow can I control the heaters?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eWe offer various options to control your heater. Depending on the model, you can choose between simple on\/off controls or dimmer controls (electric heaters only). We also offer a master remote to control groups of heaters.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan the heaters be paired with automatic controls such as timers and thermostats?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eYes, this is possible via a home or building automation system. We offer the Bromic Smart-Heat Link, which can connect to a building automation system via RS232 plugin.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan I use my home automation system with Bromic heaters?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eBromic outdoor heaters can be linked to any home automation device that offers a RS232 communication connection. Many home automation systems will offer a RS232 port either as standard or as a retrofit option.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat do I need to connect my Bromic outdoor heater to my home automation system?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eYou choose how you wish to control your heater. You can pair any combination and number of Bromic On\/Off and\/or Dimmer controls together with one Bromic Smart-Heat Link.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eMy heater shows signs of rust. Is this covered under the warranty?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eWhile all our heaters have a corrosion-resistant base material or paint, it remains the owners responsibility to periodically clean the heaters to maintain the high level finish. We also recommend using our Platinum Marine heating series for coastal conditions which provides additional corrosion resistance.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eAre Bromic Heaters weatherproof?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eBromic Heaters are weather resistant, but not water proof. They can be exposed to the elements, but as with any outdoor product, the better the care, the longer the life.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan I install the fixed mounted heaters myself?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eNo, all the fixed mounted heaters must be installed by a licensed technician.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow do I know if I need the 208V or 220-240V electric heater version?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eIn North America, the terms 220V, 230V, and 240V all refer to the same system voltage level. It’s primarily reserved for use in residential buildings and comes from a single phase system. A 240V service is accomplished by using two “hot” 120V standard lines. Most large electric appliances likes cook stoves, hot water heaters, and some other home appliances require this voltage. 208V, on the other hand, is from a 3 phase system and primarily found in commercial applications.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Controls FAQs\u003c\/strong\u003e\u003c\/p\u003e\n\u003cdiv style=\"text-align: left;\"\u003e\n\u003ctable style=\"height: 18.8833px;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.8833px;\"\u003e\n\u003ctd style=\"height: 18.8833px;\"\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eAffinity Smart-Heat Controller Collection?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cstrong\u003eBromic Controls\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Smart-Heat™ Controller Collection\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe Affinity Smart-Heat™ Collection redefines control and connectivity. Enabled by Wi-Fi and Bluetooth, these advanced controllers offer expanded heater channel capacity and seamless integration with the Bromic app—empowering users with precise, intuitive control for every environment.\u003c\/p\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_OnOff_Series.jpg?v=1765374564\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity On\/Off Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe Affinity On\/Off Series enables connected Platinum, Tungsten or Cobalt gas or electric heaters to operate at full power with a single command, delivering straightforward, reliable control for any outdoor space.\u003c\/p\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Dimmer_Series.jpg?v=1765374623\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Dimmer Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eCompatible with Platinum, Tungsten, and Cobalt electric heaters, the Affinity Dimmer Series provides instant, precise heat adjustment in 1% increments, offering customized control for any outdoor environment.\u003c\/p\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Eclipse_Series.jpg?v=1765374653\" alt=\"\" style=\"display: block; margin-left: auto; margin-right: auto;\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Eclipse Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eDesigned for the Eclipse Collection, the Affinity Eclipse Series provides precise, incremental control over both heat and integrated LED lighting, delivering tailored ambience with every use.\u003c\/p\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cstrong\u003eTap Into Comfort\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eGet more from your Bromic heaters than ever before. Our Affinity Smart-Heat™ Controls pair seamlessly via Wi-Fi, Bluetooth or optional Ethernet connection to our new Bromic Heating app, where users have complete, customizable control over their comfort in the palm of their hand:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWiFi, Bluetooth or Ethernet connectivity\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eComplete control of heat output with On\/Off and Dimming functionality\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eMulti-heater management of unlimited connected controllers\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eCreate heater grouping within zones\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eTimer \u0026amp; schedule settings\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eVoice control integration with Amazon Alexa \u0026amp; Google Home\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eManage multiple sites from one app\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eAdmin control with multi-user management\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eConnect with home automation or building management systems\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Manual_Wall_Switch_Series.jpg?v=1765374713\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eManual Wall Switch Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAvailable in single and double-channel models for both indoor and outdoor use, the Manual Wall Switch Series provides simple, dependable on\/off control for any heating configuration.\u003c\/p\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Expansion_Board.jpg?v=1765374745\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Expansion Board\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eCompatible with 1- and 2-channel On\/Off and Dimmer models, the Affinity Expansion Board enables seamless Ethernet integration for reliable connectivity across outdoor heating systems. Equipped with 0-10V connections, it easily interfaces with home automation and business management systems for complete control.\u003c\/p\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cstrong\u003eAffinity Compatibility Chart\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Chart.jpg?v=1765374296\"\u003e\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cdiv style=\"text-align: left;\"\u003e\n\u003ctable style=\"height: 18.8833px;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.8833px;\"\u003e\n\u003ctd style=\"height: 18.8833px;\"\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow to Use the New Bromic Heating App?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Eclipse-Electric-w.-Bromic-Heating-App.png?v=1739518887\"\u003e\u003c\/p\u003e\n\u003cp\u003eBromic is excited to announce the new Affinity Collection of controls to their product line-up! Now, with the new Affinity Collection, you can easily control and monitor your heaters through Bromic’s dedicated app. This app brings you the power to manage your outdoor heating with the touch of a button, right from your smartphone. From basic On\/Off and Dimming functionality, to state-of-the-art features, this guide will take you through everything you need to know to make the most of this technology, transforming your outdoor space into a cozy retreat.\u003c\/p\u003e\n\u003cp\u003e\u003ca rel=\"noopener\" href=\"https:\/\/apps.apple.com\/us\/app\/bromic-smart-heat\/id6457416824\" target=\"_blank\"\u003e\u003cstrong\u003eClick to Download in App Store\u003c\/strong\u003e\u003c\/a\u003e\u003cbr\u003e\u003ca rel=\"noopener\" href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.bromic.app\u0026amp;amp;pli=1\" target=\"_blank\"\u003e\u003cstrong\u003eClick to Download in Playstore\u003c\/strong\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe src=\"https:\/\/www.youtube.com\/embed\/nUBsBUA31WA\" height=\"315\" width=\"100%\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhy Use the Bromic Heating App?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-App-Hero-Image.png?v=1739520365\"\u003e\u003c\/p\u003e\n\u003cp\u003eThe Bromic Heating App isn’t just another gadget; it’s a gateway to enhancing your outdoor living experience. Imagine enjoying a perfectly heated patio during a cool evening without having to get up or fuss with complicated controls. With this app, you have the ability to:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eEasily adjust the output \u003c\/strong\u003eof your heaters to match the changing weather or your personal comfort preferences.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSet a timer \u003c\/strong\u003efor maximum efficiency to ensure your heaters are only on when in use and not left on when not in use.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eGroup heaters by zone\u003c\/strong\u003e to control multiple units within differing locations (“zones’) simultaneously, perfect for larger outdoor spaces.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSet schedules and scenes\u003c\/strong\u003e that automatically turn on or off your heaters based on your lifestyle.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThis kind of convenience and efficiency is more than just a luxury—it’s a smart way to ensure that your outdoor spaces are always ready for relaxation or entertainment, no matter the weather.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhat You’ll Need to Prepare for Setup\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/How-to-Locate-the-Serial-Number-on-Affinity-Controls.png?v=1739520904\"\u003e\u003c\/p\u003e\n\u003cp\u003eBefore you dive into using the app, make sure your Bromic heaters and controllers are installed and configured by a licensed electrical contractor. Once that’s set up, follow these simple steps to get your app up and running:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eLocate the Serial Number on your controls box:\u003c\/strong\u003e You can find this on the sticker located on the side paneling of your control box. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDownload the Bromic Heating App: \u003c\/strong\u003eFind it on the Apple Store or Google Play and install it on your smartphone or tablet. It is important to note that the Bromic Heating App is only applicable with our Affinity Collection of controls and not with any of Bromic’s Legacy Remote Controllers. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTurn on Bluetooth and Connect to the Internet: \u003c\/strong\u003eEnsure your device has both Bluetooth and an active internet connection. These are crucial for the initial setup and ongoing operation of the app. Initial configuration of the App to your controls box will need to be done within 30ft of the control box, via Bluetooth connection. Once you are set up, you can easily switch your connection to Wi-Fi if desired. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDecide which email address you will be creating an account with: \u003c\/strong\u003eYou’ll need access to this email address to create an account and verify setup. This step ensures that your account is secure and ready to use.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eGetting Started with the Bromic Heating App\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Site-Setup-SCreen-Shots.png?v=1739521513\"\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis is where the magic happens! Once you’ve created an account and verified your email address, you’ll start by naming your site (e.g., “Outdoor Kitchen”, “Deck”, or “Garden Area”) and begin connecting your controllers.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eSet Up Your Site: \u003c\/strong\u003eSelect the controllers from the list that appears on your screen. Only those located within 30ft in discovery mode will be visible. If there are multiple controls on site, you can confirm that you are setting up the correct one by verifying the serial number in the App with the serial number on the controller box match one another. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eConfigure the Controller: \u003c\/strong\u003eNext, you will want to set up the channels of controllers. It is important to configure each channel of the controller, depending on how many channels your controller box has. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eManage Your Connections: \u003c\/strong\u003eYou will be taken to a page to manage your controller’s connection. Your controllers are automatically connected via Bluetooth up until now. For more stable and flexible control, connect your controllers via Wi-Fi or Ethernet.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eComplete Setup or Add Another Controller: \u003c\/strong\u003eCongrats! You have made it to the last step where you can now continue to add additional controller boxes or invite additional users if connected on Wi-Fi. In the case that you are done adding controller boxes, and do not wish to invite additional users, select “No, go to invite users”, then select “Skip and Complete Site Creation” on the next screen, then “Done”. Once you select “Done”, you’ll be redirected to the home screen and your heaters will be ready to control.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eInvite Additional Users: \u003c\/strong\u003eWhether it be family members or guests who will need access to the heaters. The app makes this easy and secure:\u003cbr\u003e\n\u003cul\u003e\n\u003cli\u003eInvite Users: As the admin user, you can invite others to use the app. Simply go to the settings, click “Manage Users,” and send an invitation via email. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eControl Access: Not everyone needs full control. You can assign different roles to different users, ensuring that only those who need it can make changes to the heating settings. Of the two control access options to choose from, Admin or User, you can assign individuals different roles ensuring that only those who need it can make changes to the heating settings.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThis feature is particularly useful if you have frequent guests or if you rent out your home as a vacation property. It allows you to maintain control while offering convenience to others.\u003c\/p\u003e\n\u003cp\u003eBy following these steps, you’ll have your Bromic Heating App ready to go in no time, giving you seamless control over your outdoor heating system.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eNavigating the Bromic Heating App\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eOnce your setup is complete, navigating the app becomes second nature. The user interface is designed to be intuitive, offering you easy access to all the features that make your outdoor space more enjoyable.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eHome Screen: \u003c\/strong\u003eThis is your command center. Here, you can see all connected appliances, zones, and scenes. Each heater is listed with a symbol indicating its connection type—Bluetooth, WiFi, or Ethernet—so you know exactly how it’s connected.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAppliances:\u003c\/strong\u003e In this section, you can turn on each heater with a simple toggle. If your heater has a dimming feature, you can adjust the heat level using a slider from 0% to 100%. For more detailed settings, like changing the appliance name or setting a timer, just click the arrow next to the heater’s name.\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Appliances-1067x1600.png?v=1739522203\"\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eZones: \u003c\/strong\u003eFor those with multiple heaters, the Zone feature is a lifesaver. It allows you to group heaters together, so you can manage them all at once—whether you want to turn them all on, set a time, set them to the same heat level, or schedule them to switch off at a certain time.\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Zones-1067x1600.png?v=1739522230\"\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eScenes: \u003c\/strong\u003eThis feature is ideal for setting up a routine. Whether it’s turning on the heaters every evening or ensuring they switch off after a party, for residential applications or to turn all heaters off at the end of each service for commercial applications, you can schedule these actions in advance. The scene operation works on a 7-day schedule, giving you full control over your outdoor environment.\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Scenes-1067x1600.png?v=1739522255\"\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eEnhancing Your Experience with Zones and Scenes\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eLet’s dive a bit deeper into Zones and Scenes, two of the app’s most powerful features.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eZones:\u003c\/strong\u003e Imagine having a large outdoor space with different sections—perhaps a dining area, a lounging space, and a poolside corner. With Zones, you can control each area separately or together. You might want the dining area warmer during dinner but keep the lounge area cooler until after. Zones make this possible with just a few taps.\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Zones-Example-1600x900.gif?v=1739522568\"\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eScenes: \u003c\/strong\u003eThink of Scenes as your personal heating butler. Hosting a Sunday brunch? Set a scene to warm up the patio just before your guests arrive. Planning a cozy evening with family? Another scene can ensure your heaters are on and set to the perfect temperature by the time you step outside. \u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App_Setting-up-Scenes.gif?v=1739522592\"\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThese features are not just about control; they’re about creating an atmosphere. With the Bromic Heating App, you’re not just turning heaters on and off; you’re setting the mood, ensuring comfort, and enhancing the overall experience of your outdoor space.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eTroubleshooting \u0026amp; Support\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eWhile the Bromic Heating App is designed to be user-friendly, there might be times when you need a little help. Our website includes built-in troubleshooting and a detailed FAQ section that covers common issues. Additionally, customer support is always just a call or click away if you need further assistance.\u003c\/p\u003e\n\u003cp\u003eWith the Affinity Collection and the Bromic Heating App, you’re not just controlling your heaters—you’re elevating your outdoor living experience. By providing easy-to-use controls with personalized zones and customized scenes, the app allows you to enjoy warmth and comfort with minimal effort. Whether you’re hosting guests or enjoying a quiet evening outdoors, the app’s smart features ensure that your space is always perfectly heated. Here’s to creating a cozy and inviting outdoor environment with Affinity!\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\u003c\/tbody\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eConnect to Comfort\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-1_480x480.png?v=1725672230\" alt=\"\"\u003e\u003c\/p\u003e\n\u003cp\u003eTap Into Comfort\u003c\/p\u003e\n\u003cp\u003eGet more from your Bromic heaters than ever before. Our Affinity Smart-Heat™ Controls pair seamlessly to our new, state-of-the-art Bromic Heating app, where users have complete, customizable control over their comfort in the palm of their hand. Available for IOS and Android.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eThe Affinity Difference\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-App-Affinity-Difference-GIF.gif?v=1739592822\"\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eWith a range of smart capabilities, Bromic’s App helps set the stage for any outdoor space.\u003c\/p\u003e\n\u003cp\u003eWi-Fi, Bluetooth, and Ethernet Connectivity\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eEasily connect and control your outdoor heaters using either a Wi-Fi, Bluetooth, or Ethernet connection.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eAdmin control with multi-user management\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAdd or remove multiple users full access to controlling your outdoor heaters.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eComplete Integration with Smart Systems\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eOptionally integrate with your Building Management System (BMS) using 0-10V control for advanced and centralized management.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eManage an unlimited amount of heaters\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAdd as many heaters as needed across different locations for unlimited control.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eTimer \u0026amp; Schedule Settings\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eSet timers and schedules to automate your heating needs and never worry about leaving a heater on without supervision.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eVoice Control Enabled\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eTake advantage of voice control for Google Home and Amazon Alexa to adjust heat settings, hands-free.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCreate zones for sites\/rooms\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eGroup your heaters to be controlled by a single command in different zones throughout your outdoor space.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat products can be used with the Affinity On\/Off control series?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Affinity On\/Off Controls can be used with all Bromic Heating Platinum, Tungsten and Cobalt Electric and Gas Heater models.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow many heaters can I control with this controller?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eSingle Channel Controls are rated for 6kW maximum, Dual Channel controls are rated for 12 kW maximum. Both Single and Dual Channel options can control multiple heaters within their maximum capacity. Each channel can control up to 10 gas heaters.\u003c\/p\u003e\n\u003cp\u003eExamples:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eA Single 6 kW On\/Off Control is compatible with 2 Platinum 2300W Electric Heaters.\u003c\/li\u003e\n\u003cli\u003eA Dual 12 kW OnOff Control is compatible with 2 Tungsten 6000W Electric Heaters.\u003c\/li\u003e\n\u003cli\u003eA Single 6 kW On\/Off Control is compatible with up to 10 Gas Heaters.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan I control elements individually with the Affinity On\/Off control series?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eYes, when using the 12 kW Dual Channel On\/Off Control, uses can control the dual elements of these heaters individually:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003ePlatinum 4500W\u003c\/li\u003e\n\u003cli\u003eTungsten 4000W, 6000W\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eDo these controllers have a timer function?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Bromic App includes both timer\/scheduling function.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eBromic Heating App FAQs\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eCan I use the Bromic App with Bromic’s legacy controls?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNo, the App is designed for the new Affinity Collection of controls and is not backward compatible.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan multiple users access the same account?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes, permissions can be assigned to multiple users.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I group my heaters into zones for easier control? How many heaters can I add in a zone? \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes, the App provides the ability to group an endless amount of heaters into zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I set-up heating zones?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYou can watch this video for specific instructions on setting scenes and zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I put my heaters on automatic timers? Can zone groups be put on timers?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYou can watch the video for specific instructions on setting scenes and zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I create automatic schedules for my heaters?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYou can watch this video for specific instructions on setting scenes and zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I control more than one site from the same App account?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes, multiple sites can be controlled from the same App account as long as the controllers at each site are connected via WiFi or Ethernet and configured on the App account.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow many controllers can I operate from one App account?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAn unlimited number of Heater Controls in the same installation can be controlled from one App.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eDo I have to use the App to control my heaters?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eIf using the Affinity Collection of controls, you will need to download the Bromic App to complete the installation and control the heaters.\u003c\/li\u003e\n\u003cli\u003eOnce set-up, the App account can be linked to your Google Home or Alexa account to enable voice controls, or the accessory board can be used to integrate with common home automation systems via 0-10V.\u003c\/li\u003e\n\u003cli\u003eAlternatively, you can choose to install manual switches as an alternative to the App based controls [be sure to link to the switches].\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat do I do if I don’t have good WiFi service?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eA reliable Wi-Fi connection is required for using the App based controls.  You can choose to install manual switches as an alternative to the App based controls\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eDo I need to be close to the controllers if I’m going to use WiFi?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNo, you can be almost anywhere with a reliable internet connection to use the Bromic App.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I use the app and BMS capabilities at the same time?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNo, once the Controls are connected to a Business Management System or Home Automation System, that product takes over control of the Controls and the App is disabled.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eI would like to switch heaters off after a time period?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThis function is available in different settings. Firstly, when you turn on an appliance, you can also set a timer off interval. You set this each time the heater is turned on and it will then countdown to the interval duration and automatically switch the appliance off. Set this function by clicking the appliance name to go to the detailed screen and setting the timer off internal at the bottom of the screen. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eAlternatively, you can set the timer off delay using schedules. This feature is only available to WiFi connected appliances.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhere do I find the serial number of the controller?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe serial number is represented as a 14 digit code (eg CONF2C23080005). The digits will be different for each type of controller. The serial number is printed on the product label attached to the controller. It can also be located via the menu on the Bromic Smat-Heat App, under Site configuration-\u0026gt; Edit Site. All the controllers will be listed and within each controller setting you can identify the connected heaters.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I setup my controller to work with Google Home or Alexa?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAll Affinity controllers have the capability of working with Google Home or Alexa. (Unfortunately, we do not support Apple Home at this stage.)\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eUsing the Bromic Smart-Heat App, follow the installation instructions and ensure it is configured to work in WiFi (or ethernet, if you have an expansion board fitted). Note voice control will not work with Bluetooth or BMS configured setups.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eOnce you have your heaters operating with the Bromic Smart-Heat App, go to your Google Home or Alexa App and setup a new device under “Bromic Smart-Heat.” Authorize the paring by logging into the Bromic Smart-Heat App and confirming the setup.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eFor more details, refer to the instruction manual and videos available from the Bromic website.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat is a site and how do I configure my heaters?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Bromic Smart-Heat App will guide you through the installation process, step by step to configure each controller. Before you commence the installation, a little planning is required to define how to setup the heaters within the App. Sites are created to group heaters and separate site control. You can have all heaters on one site, accessible to all users or split the heaters into groups allocated to different sites. Sites function to separate user access if this is required by inviting users to each site independently (by the site admin user.)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow many heaters can I control with my App?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThere is no limitation of the number of heaters configured to a site, or the number of sites a user has access to.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat is an Admin User and how do I invite my friends?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Bromic Smart-Heat App assigns Users to sites and there are 2 types of User roles. Admin Users have complete access and control of the site setup. User roles are restricted to operational control of the appliances. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eBoth types of users are added to a site by invitation unless it is a new installation, the user that creates the site is automatically assigned as an Admin user. Admin users having complete control of the site setup are responsible for inviting other users. Go to Manage Users under the settings menu to invite new members by entering their name and email address. All members need to download the app, register, and confirm their invitation by email.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eI have registered as a user but I cannot access the App?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWhen you create an account using your email address, the registration process requires the user to validate the invitation by confirming the email address. Log into the email account and search for the Bromic Smart-Heat registration invitation email. If this is not located in the inbox, check the spam or junk folder in case the email was caught by Spam filters.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eIf you have not received the email, register again using the same details.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eNote if you mistyped the email address the invitation will not be sent to the correct email address. Simply register with the correct details.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe App reports the controller is not reachable. Why does this happen?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWhen a controller loses WiFi\/Ethernet\/Internet connection it will revert to a Bluetooth connection. However if the Bluetooth is out of range or the controller has been powered off, the App will report the controller as unreachable. In the situation this is not the case, the controller is unreachable if it is connected to another Bluetooth User.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhen I toggle the button, the setting bounces back to its original state. Why does this happen?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Bromic Smart-Heat system operates on a cloud service. This allows many users to control appliances on an array of sites. As there can be many users connected to the one site, it is possible that heaters are being controlled by other users at the same time. Another reason for the button bounce phenomena is due to connection latency. This is the time delay of the data sent to the server and response back. The cloud server is responsible to synchronize the control settings with all users connected to site. If the server detects the control settings do not match with the last received command, it will issue a restore command to sync the control settings. The button bounce phenomena will occur at times and in almost all cases the correct setting is restored within 1-2 seconds.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhere do I find the App version number?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe App version can be found by accessing the AppStore or Google Play.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eIs the App available in other languages?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes. The language set on the App is based on the Smartphone or Tablet region setting. Change the region setting to another language and the App will update. Languages currently available include German, Spanish, Italian, French, Dutch, Japanese.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I delete the Controller?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eDeleting the controller will remove the device from site and restore the configuration to factory default settings. This action can only be performed by Admin Users. Under the Bromic Smart-Heat App menu, go to Site Configuration, Edit Site, select the controller and press the Delete button at the bottom of the screen.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I rename my heaters?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe heater names can be changed within the App from the appliance screen. Go to the home screen where the heaters are listed under appliances, click the heater name to jump to the detailed screen and press on the pencil icon at the top right of the page to change the name.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I re-sort the heaters as they appear on the screen?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eFrom the home screen where the heaters are listed under appliance, scroll to the bottom and click the re-arrange button. Press, hold and drag each heater to the order desired. Save when complete.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eI forgot to turn my heaters off and no one is at home?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eA key feature of the Bromic Smart-Heat App is remote access and control. This is available for controllers configured to operate on an internet connection such as Wifi or Ethernet. Simply open the Bromic Smart-Heat App and turn off the heaters from the appliance menu.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eIf you cannot access the controller, the safety cut off timer will activate after the predefined countdown. This is set by default as 4hours and can be changed by the Admin User.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I know if my Appliances are connected to WiFi?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThere is a connection icon next to the heater name. This icon will change depending on the connection status of the heater.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhy does my Appliance switch from WiFi to Bluetooth or between other connection methods?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Affinity Smart-Heat controllers have the ability to switch connection method depending on the status of the connection. If the internet, ethernet or WiFI connection is lost, the controller will switch to other available connections and if no other connections are configured, then will default to Bluetooth connection. This ensures that the heaters can be operated at all times. Connection will restore back to the WiFi or Ethernet configuration once it is up.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat does the warning message “Controller is unreachable through Bluetooth” mean?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe controller is currently operating on a Bluetooth connection and it is not accessible due to one of the following reasons:\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003col\u003e\n\u003cli\u003eThe controller is out of range from the Smart device connecting to it.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eThe controller is currently connected and working with another Bluetooth device.\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cul\u003e\n\u003cli\u003eAll heaters connected to this controller will display the warning message.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat does the warning message “Controller is currently offline” mean?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe controller is currently powered off and cannot be accessed. All heaters connected to this controller will display the warning message.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhy can’t I setup all heaters on a single Zone?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eZones are used for controlling multiple heaters with common functions. Zones allow heaters to turn on, set all heaters to dimming level of 50%, or set lighting output to any level. It is only possible to setup zones for same type of heating appliances.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhy do my heaters which off automatically after 4hours?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eEach controller has a default 4hr timer off countdown. When the controller is operating on Bluetooth and connection has been idle for 4hrs, the heaters for this specific controller will switch off. This interval setting can be changed to 2, 4, 6, 8 or 12 hours or disabled. Each controller has its own individual settings. To change this, go to the site configuration menu, edit site, select the controller, click the controller name to go to the detailed page. At the bottom there will be a dropdown list to change the value. It is recommended to not disable this setting.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Controls FAQs\u003c\/strong\u003e\u003c\/p\u003e\n\u003cdiv style=\"text-align: left;\"\u003e\n\u003ctable style=\"height: 18.8833px;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.8833px;\"\u003e\n\u003ctd style=\"height: 18.8833px;\"\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eAffinity Smart-Heat Controller Collection?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cstrong\u003eBromic Controls\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Smart-Heat™ Controller Collection\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe Affinity Smart-Heat™ Collection redefines control and connectivity. Enabled by Wi-Fi and Bluetooth, these advanced controllers offer expanded heater channel capacity and seamless integration with the Bromic app—empowering users with precise, intuitive control for every environment.\u003c\/p\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_OnOff_Series.jpg?v=1765374564\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity On\/Off Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe Affinity On\/Off Series enables connected Platinum, Tungsten or Cobalt gas or electric heaters to operate at full power with a single command, delivering straightforward, reliable control for any outdoor space.\u003c\/p\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Dimmer_Series.jpg?v=1765374623\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Dimmer Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eCompatible with Platinum, Tungsten, and Cobalt electric heaters, the Affinity Dimmer Series provides instant, precise heat adjustment in 1% increments, offering customized control for any outdoor environment.\u003c\/p\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Eclipse_Series.jpg?v=1765374653\" alt=\"\" style=\"display: block; margin-left: auto; margin-right: auto;\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Eclipse Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eDesigned for the Eclipse Collection, the Affinity Eclipse Series provides precise, incremental control over both heat and integrated LED lighting, delivering tailored ambience with every use.\u003c\/p\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cstrong\u003eTap Into Comfort\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eGet more from your Bromic heaters than ever before. Our Affinity Smart-Heat™ Controls pair seamlessly via Wi-Fi, Bluetooth or optional Ethernet connection to our new Bromic Heating app, where users have complete, customizable control over their comfort in the palm of their hand:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWiFi, Bluetooth or Ethernet connectivity\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eComplete control of heat output with On\/Off and Dimming functionality\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eMulti-heater management of unlimited connected controllers\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eCreate heater grouping within zones\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eTimer \u0026amp; schedule settings\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eVoice control integration with Amazon Alexa \u0026amp; Google Home\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eManage multiple sites from one app\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eAdmin control with multi-user management\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eConnect with home automation or building management systems\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Manual_Wall_Switch_Series.jpg?v=1765374713\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eManual Wall Switch Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAvailable in single and double-channel models for both indoor and outdoor use, the Manual Wall Switch Series provides simple, dependable on\/off control for any heating configuration.\u003c\/p\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Expansion_Board.jpg?v=1765374745\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Expansion Board\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eCompatible with 1- and 2-channel On\/Off and Dimmer models, the Affinity Expansion Board enables seamless Ethernet integration for reliable connectivity across outdoor heating systems. Equipped with 0-10V connections, it easily interfaces with home automation and business management systems for complete control.\u003c\/p\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cstrong\u003eAffinity Compatibility Chart\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Chart.jpg?v=1765374296\"\u003e\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cdiv style=\"text-align: left;\"\u003e\n\u003ctable style=\"height: 18.8833px;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.8833px;\"\u003e\n\u003ctd style=\"height: 18.8833px;\"\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow to Use the New Bromic Heating App?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Eclipse-Electric-w.-Bromic-Heating-App.png?v=1739518887\"\u003e\u003c\/p\u003e\n\u003cp\u003eBromic is excited to announce the new Affinity Collection of controls to their product line-up! Now, with the new Affinity Collection, you can easily control and monitor your heaters through Bromic’s dedicated app. This app brings you the power to manage your outdoor heating with the touch of a button, right from your smartphone. From basic On\/Off and Dimming functionality, to state-of-the-art features, this guide will take you through everything you need to know to make the most of this technology, transforming your outdoor space into a cozy retreat.\u003c\/p\u003e\n\u003cp\u003e\u003ciframe src=\"https:\/\/www.youtube.com\/embed\/nUBsBUA31WA\" height=\"315\" width=\"100%\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhy Use the Bromic Heating App?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-App-Hero-Image.png?v=1739520365\"\u003e\u003c\/p\u003e\n\u003cp\u003eThe Bromic Heating App isn’t just another gadget; it’s a gateway to enhancing your outdoor living experience. Imagine enjoying a perfectly heated patio during a cool evening without having to get up or fuss with complicated controls. With this app, you have the ability to:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eEasily adjust the output \u003c\/strong\u003eof your heaters to match the changing weather or your personal comfort preferences.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSet a timer \u003c\/strong\u003efor maximum efficiency to ensure your heaters are only on when in use and not left on when not in use.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eGroup heaters by zone\u003c\/strong\u003e to control multiple units within differing locations (“zones’) simultaneously, perfect for larger outdoor spaces.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSet schedules and scenes\u003c\/strong\u003e that automatically turn on or off your heaters based on your lifestyle.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThis kind of convenience and efficiency is more than just a luxury—it’s a smart way to ensure that your outdoor spaces are always ready for relaxation or entertainment, no matter the weather.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhat You’ll Need to Prepare for Setup\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/How-to-Locate-the-Serial-Number-on-Affinity-Controls.png?v=1739520904\"\u003e\u003c\/p\u003e\n\u003cp\u003eBefore you dive into using the app, make sure your Bromic heaters and controllers are installed and configured by a licensed electrical contractor. Once that’s set up, follow these simple steps to get your app up and running:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eLocate the Serial Number on your controls box:\u003c\/strong\u003e You can find this on the sticker located on the side paneling of your control box. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDownload the Bromic Heating App: \u003c\/strong\u003eFind it on the Apple Store or Google Play and install it on your smartphone or tablet. It is important to note that the Bromic Heating App is only applicable with our Affinity Collection of controls and not with any of Bromic’s Legacy Remote Controllers. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTurn on Bluetooth and Connect to the Internet: \u003c\/strong\u003eEnsure your device has both Bluetooth and an active internet connection. These are crucial for the initial setup and ongoing operation of the app. Initial configuration of the App to your controls box will need to be done within 30ft of the control box, via Bluetooth connection. Once you are set up, you can easily switch your connection to Wi-Fi if desired. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDecide which email address you will be creating an account with: \u003c\/strong\u003eYou’ll need access to this email address to create an account and verify setup. This step ensures that your account is secure and ready to use.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eGetting Started with the Bromic Heating App\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Site-Setup-SCreen-Shots.png?v=1739521513\"\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis is where the magic happens! Once you’ve created an account and verified your email address, you’ll start by naming your site (e.g., “Outdoor Kitchen”, “Deck”, or “Garden Area”) and begin connecting your controllers.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eSet Up Your Site: \u003c\/strong\u003eSelect the controllers from the list that appears on your screen. Only those located within 30ft in discovery mode will be visible. If there are multiple controls on site, you can confirm that you are setting up the correct one by verifying the serial number in the App with the serial number on the controller box match one another. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eConfigure the Controller: \u003c\/strong\u003eNext, you will want to set up the channels of controllers. It is important to configure each channel of the controller, depending on how many channels your controller box has. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eManage Your Connections: \u003c\/strong\u003eYou will be taken to a page to manage your controller’s connection. Your controllers are automatically connected via Bluetooth up until now. For more stable and flexible control, connect your controllers via Wi-Fi or Ethernet.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eComplete Setup or Add Another Controller: \u003c\/strong\u003eCongrats! You have made it to the last step where you can now continue to add additional controller boxes or invite additional users if connected on Wi-Fi. In the case that you are done adding controller boxes, and do not wish to invite additional users, select “No, go to invite users”, then select “Skip and Complete Site Creation” on the next screen, then “Done”. Once you select “Done”, you’ll be redirected to the home screen and your heaters will be ready to control.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eInvite Additional Users: \u003c\/strong\u003eWhether it be family members or guests who will need access to the heaters. The app makes this easy and secure:\u003cbr\u003e\n\u003cul\u003e\n\u003cli\u003eInvite Users: As the admin user, you can invite others to use the app. Simply go to the settings, click “Manage Users,” and send an invitation via email. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eControl Access: Not everyone needs full control. You can assign different roles to different users, ensuring that only those who need it can make changes to the heating settings. Of the two control access options to choose from, Admin or User, you can assign individuals different roles ensuring that only those who need it can make changes to the heating settings.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThis feature is particularly useful if you have frequent guests or if you rent out your home as a vacation property. It allows you to maintain control while offering convenience to others.\u003c\/p\u003e\n\u003cp\u003eBy following these steps, you’ll have your Bromic Heating App ready to go in no time, giving you seamless control over your outdoor heating system.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eNavigating the Bromic Heating App\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eOnce your setup is complete, navigating the app becomes second nature. The user interface is designed to be intuitive, offering you easy access to all the features that make your outdoor space more enjoyable.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eHome Screen: \u003c\/strong\u003eThis is your command center. Here, you can see all connected appliances, zones, and scenes. Each heater is listed with a symbol indicating its connection type—Bluetooth, WiFi, or Ethernet—so you know exactly how it’s connected.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAppliances:\u003c\/strong\u003e In this section, you can turn on each heater with a simple toggle. If your heater has a dimming feature, you can adjust the heat level using a slider from 0% to 100%. For more detailed settings, like changing the appliance name or setting a timer, just click the arrow next to the heater’s name.\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Appliances-1067x1600.png?v=1739522203\"\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eZones: \u003c\/strong\u003eFor those with multiple heaters, the Zone feature is a lifesaver. It allows you to group heaters together, so you can manage them all at once—whether you want to turn them all on, set a time, set them to the same heat level, or schedule them to switch off at a certain time.\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Zones-1067x1600.png?v=1739522230\"\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eScenes: \u003c\/strong\u003eThis feature is ideal for setting up a routine. Whether it’s turning on the heaters every evening or ensuring they switch off after a party, for residential applications or to turn all heaters off at the end of each service for commercial applications, you can schedule these actions in advance. The scene operation works on a 7-day schedule, giving you full control over your outdoor environment.\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Scenes-1067x1600.png?v=1739522255\"\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eEnhancing Your Experience with Zones and Scenes\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eLet’s dive a bit deeper into Zones and Scenes, two of the app’s most powerful features.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eZones:\u003c\/strong\u003e Imagine having a large outdoor space with different sections—perhaps a dining area, a lounging space, and a poolside corner. With Zones, you can control each area separately or together. You might want the dining area warmer during dinner but keep the lounge area cooler until after. Zones make this possible with just a few taps.\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Zones-Example-1600x900.gif?v=1739522568\"\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eScenes: \u003c\/strong\u003eThink of Scenes as your personal heating butler. Hosting a Sunday brunch? Set a scene to warm up the patio just before your guests arrive. Planning a cozy evening with family? Another scene can ensure your heaters are on and set to the perfect temperature by the time you step outside. \u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App_Setting-up-Scenes.gif?v=1739522592\"\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThese features are not just about control; they’re about creating an atmosphere. With the Bromic Heating App, you’re not just turning heaters on and off; you’re setting the mood, ensuring comfort, and enhancing the overall experience of your outdoor space.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eTroubleshooting \u0026amp; Support\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eWhile the Bromic Heating App is designed to be user-friendly, there might be times when you need a little help. Our website includes built-in troubleshooting and a detailed FAQ section that covers common issues. Additionally, customer support is always just a call or click away if you need further assistance.\u003c\/p\u003e\n\u003cp\u003eWith the Affinity Collection and the Bromic Heating App, you’re not just controlling your heaters—you’re elevating your outdoor living experience. By providing easy-to-use controls with personalized zones and customized scenes, the app allows you to enjoy warmth and comfort with minimal effort. Whether you’re hosting guests or enjoying a quiet evening outdoors, the app’s smart features ensure that your space is always perfectly heated. Here’s to creating a cozy and inviting outdoor environment with Affinity!\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\u003c\/tbody\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eConnect to Comfort\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-1_480x480.png?v=1725672230\" alt=\"\"\u003e\u003c\/p\u003e\n\u003cp\u003eTap Into Comfort\u003c\/p\u003e\n\u003cp\u003eGet more from your Bromic heaters than ever before. Our Affinity Smart-Heat™ Controls pair seamlessly to our new, state-of-the-art Bromic Heating app, where users have complete, customizable control over their comfort in the palm of their hand. Available for IOS and Android.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eThe Affinity Difference\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-App-Affinity-Difference-GIF.gif?v=1739592822\"\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eWith a range of smart capabilities, Bromic’s App helps set the stage for any outdoor space.\u003c\/p\u003e\n\u003cp\u003eWi-Fi, Bluetooth, and Ethernet Connectivity\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eEasily connect and control your outdoor heaters using either a Wi-Fi, Bluetooth, or Ethernet connection.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eAdmin control with multi-user management\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAdd or remove multiple users full access to controlling your outdoor heaters.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eComplete Integration with Smart Systems\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eOptionally integrate with your Building Management System (BMS) using 0-10V control for advanced and centralized management.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eManage an unlimited amount of heaters\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAdd as many heaters as needed across different locations for unlimited control.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eTimer \u0026amp; Schedule Settings\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eSet timers and schedules to automate your heating needs and never worry about leaving a heater on without supervision.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eVoice Control Enabled\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eTake advantage of voice control for Google Home and Amazon Alexa to adjust heat settings, hands-free.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCreate zones for sites\/rooms\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eGroup your heaters to be controlled by a single command in different zones throughout your outdoor space.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat products can be used with the Affinity On\/Off control series?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Affinity On\/Off Controls can be used with all Bromic Heating Platinum, Tungsten and Cobalt Electric and Gas Heater models.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow many heaters can I control with this controller?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eSingle Channel Controls are rated for 6kW maximum, Dual Channel controls are rated for 12 kW maximum. Both Single and Dual Channel options can control multiple heaters within their maximum capacity. Each channel can control up to 10 gas heaters.\u003c\/p\u003e\n\u003cp\u003eExamples:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eA Single 6 kW On\/Off Control is compatible with 2 Platinum 2300W Electric Heaters.\u003c\/li\u003e\n\u003cli\u003eA Dual 12 kW OnOff Control is compatible with 2 Tungsten 6000W Electric Heaters.\u003c\/li\u003e\n\u003cli\u003eA Single 6 kW On\/Off Control is compatible with up to 10 Gas Heaters.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan I control elements individually with the Affinity On\/Off control series?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eYes, when using the 12 kW Dual Channel On\/Off Control, uses can control the dual elements of these heaters individually:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003ePlatinum 4500W\u003c\/li\u003e\n\u003cli\u003eTungsten 4000W, 6000W\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eDo these controllers have a timer function?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Bromic App includes both timer\/scheduling function.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eBromic Heating App FAQs\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eCan I use the Bromic App with Bromic’s legacy controls?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNo, the App is designed for the new Affinity Collection of controls and is not backward compatible.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan multiple users access the same account?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes, permissions can be assigned to multiple users.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I group my heaters into zones for easier control? How many heaters can I add in a zone? \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes, the App provides the ability to group an endless amount of heaters into zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I set-up heating zones?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYou can watch this video for specific instructions on setting scenes and zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I put my heaters on automatic timers? Can zone groups be put on timers?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYou can watch the video for specific instructions on setting scenes and zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I create automatic schedules for my heaters?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYou can watch this video for specific instructions on setting scenes and zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I control more than one site from the same App account?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes, multiple sites can be controlled from the same App account as long as the controllers at each site are connected via WiFi or Ethernet and configured on the App account.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow many controllers can I operate from one App account?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAn unlimited number of Heater Controls in the same installation can be controlled from one App.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eDo I have to use the App to control my heaters?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eIf using the Affinity Collection of controls, you will need to download the Bromic App to complete the installation and control the heaters.\u003c\/li\u003e\n\u003cli\u003eOnce set-up, the App account can be linked to your Google Home or Alexa account to enable voice controls, or the accessory board can be used to integrate with common home automation systems via 0-10V.\u003c\/li\u003e\n\u003cli\u003eAlternatively, you can choose to install manual switches as an alternative to the App based controls [be sure to link to the switches].\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat do I do if I don’t have good WiFi service?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eA reliable Wi-Fi connection is required for using the App based controls.  You can choose to install manual switches as an alternative to the App based controls\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eDo I need to be close to the controllers if I’m going to use WiFi?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNo, you can be almost anywhere with a reliable internet connection to use the Bromic App.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I use the app and BMS capabilities at the same time?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNo, once the Controls are connected to a Business Management System or Home Automation System, that product takes over control of the Controls and the App is disabled.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eI would like to switch heaters off after a time period?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThis function is available in different settings. Firstly, when you turn on an appliance, you can also set a timer off interval. You set this each time the heater is turned on and it will then countdown to the interval duration and automatically switch the appliance off. Set this function by clicking the appliance name to go to the detailed screen and setting the timer off internal at the bottom of the screen. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eAlternatively, you can set the timer off delay using schedules. This feature is only available to WiFi connected appliances.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhere do I find the serial number of the controller?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe serial number is represented as a 14 digit code (eg CONF2C23080005). The digits will be different for each type of controller. The serial number is printed on the product label attached to the controller. It can also be located via the menu on the Bromic Smat-Heat App, under Site configuration-\u0026gt; Edit Site. All the controllers will be listed and within each controller setting you can identify the connected heaters.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I setup my controller to work with Google Home or Alexa?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAll Affinity controllers have the capability of working with Google Home or Alexa. (Unfortunately, we do not support Apple Home at this stage.)\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eUsing the Bromic Smart-Heat App, follow the installation instructions and ensure it is configured to work in WiFi (or ethernet, if you have an expansion board fitted). Note voice control will not work with Bluetooth or BMS configured setups.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eOnce you have your heaters operating with the Bromic Smart-Heat App, go to your Google Home or Alexa App and setup a new device under “Bromic Smart-Heat.” Authorize the paring by logging into the Bromic Smart-Heat App and confirming the setup.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eFor more details, refer to the instruction manual and videos available from the Bromic website.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat is a site and how do I configure my heaters?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Bromic Smart-Heat App will guide you through the installation process, step by step to configure each controller. Before you commence the installation, a little planning is required to define how to setup the heaters within the App. Sites are created to group heaters and separate site control. You can have all heaters on one site, accessible to all users or split the heaters into groups allocated to different sites. Sites function to separate user access if this is required by inviting users to each site independently (by the site admin user.)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow many heaters can I control with my App?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThere is no limitation of the number of heaters configured to a site, or the number of sites a user has access to.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat is an Admin User and how do I invite my friends?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Bromic Smart-Heat App assigns Users to sites and there are 2 types of User roles. Admin Users have complete access and control of the site setup. User roles are restricted to operational control of the appliances. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eBoth types of users are added to a site by invitation unless it is a new installation, the user that creates the site is automatically assigned as an Admin user. Admin users having complete control of the site setup are responsible for inviting other users. Go to Manage Users under the settings menu to invite new members by entering their name and email address. All members need to download the app, register, and confirm their invitation by email.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eI have registered as a user but I cannot access the App?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWhen you create an account using your email address, the registration process requires the user to validate the invitation by confirming the email address. Log into the email account and search for the Bromic Smart-Heat registration invitation email. If this is not located in the inbox, check the spam or junk folder in case the email was caught by Spam filters.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eIf you have not received the email, register again using the same details.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eNote if you mistyped the email address the invitation will not be sent to the correct email address. Simply register with the correct details.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe App reports the controller is not reachable. Why does this happen?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWhen a controller loses WiFi\/Ethernet\/Internet connection it will revert to a Bluetooth connection. However if the Bluetooth is out of range or the controller has been powered off, the App will report the controller as unreachable. In the situation this is not the case, the controller is unreachable if it is connected to another Bluetooth User.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhen I toggle the button, the setting bounces back to its original state. Why does this happen?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Bromic Smart-Heat system operates on a cloud service. This allows many users to control appliances on an array of sites. As there can be many users connected to the one site, it is possible that heaters are being controlled by other users at the same time. Another reason for the button bounce phenomena is due to connection latency. This is the time delay of the data sent to the server and response back. The cloud server is responsible to synchronize the control settings with all users connected to site. If the server detects the control settings do not match with the last received command, it will issue a restore command to sync the control settings. The button bounce phenomena will occur at times and in almost all cases the correct setting is restored within 1-2 seconds.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhere do I find the App version number?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe App version can be found by accessing the AppStore or Google Play.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eIs the App available in other languages?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes. The language set on the App is based on the Smartphone or Tablet region setting. Change the region setting to another language and the App will update. Languages currently available include German, Spanish, Italian, French, Dutch, Japanese.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I delete the Controller?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eDeleting the controller will remove the device from site and restore the configuration to factory default settings. This action can only be performed by Admin Users. Under the Bromic Smart-Heat App menu, go to Site Configuration, Edit Site, select the controller and press the Delete button at the bottom of the screen.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I rename my heaters?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe heater names can be changed within the App from the appliance screen. Go to the home screen where the heaters are listed under appliances, click the heater name to jump to the detailed screen and press on the pencil icon at the top right of the page to change the name.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I re-sort the heaters as they appear on the screen?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eFrom the home screen where the heaters are listed under appliance, scroll to the bottom and click the re-arrange button. Press, hold and drag each heater to the order desired. Save when complete.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eI forgot to turn my heaters off and no one is at home?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eA key feature of the Bromic Smart-Heat App is remote access and control. This is available for controllers configured to operate on an internet connection such as Wifi or Ethernet. Simply open the Bromic Smart-Heat App and turn off the heaters from the appliance menu.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eIf you cannot access the controller, the safety cut off timer will activate after the predefined countdown. This is set by default as 4hours and can be changed by the Admin User.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I know if my Appliances are connected to WiFi?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThere is a connection icon next to the heater name. This icon will change depending on the connection status of the heater.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhy does my Appliance switch from WiFi to Bluetooth or between other connection methods?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Affinity Smart-Heat controllers have the ability to switch connection method depending on the status of the connection. If the internet, ethernet or WiFI connection is lost, the controller will switch to other available connections and if no other connections are configured, then will default to Bluetooth connection. This ensures that the heaters can be operated at all times. Connection will restore back to the WiFi or Ethernet configuration once it is up.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat does the warning message “Controller is unreachable through Bluetooth” mean?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe controller is currently operating on a Bluetooth connection and it is not accessible due to one of the following reasons:\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003col\u003e\n\u003cli\u003eThe controller is out of range from the Smart device connecting to it.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eThe controller is currently connected and working with another Bluetooth device.\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cul\u003e\n\u003cli\u003eAll heaters connected to this controller will display the warning message.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat does the warning message “Controller is currently offline” mean?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe controller is currently powered off and cannot be accessed. All heaters connected to this controller will display the warning message.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhy can’t I setup all heaters on a single Zone?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eZones are used for controlling multiple heaters with common functions. Zones allow heaters to turn on, set all heaters to dimming level of 50%, or set lighting output to any level. It is only possible to setup zones for same type of heating appliances.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhy do my heaters which off automatically after 4hours?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eEach controller has a default 4hr timer off countdown. When the controller is operating on Bluetooth and connection has been idle for 4hrs, the heaters for this specific controller will switch off. This interval setting can be changed to 2, 4, 6, 8 or 12 hours or disabled. Each controller has its own individual settings. To change this, go to the site configuration menu, edit site, select the controller, click the controller name to go to the detailed page. At the bottom there will be a dropdown list to change the value. It is recommended to not disable this setting.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e","brand":"Bromic Heating","offers":[{"title":". \/ .","offer_id":45066052403488,"sku":"BH0420033-2","price":1161.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0741\/9442\/0000\/files\/Bromic-Heating-Tungsten-Smart-Heat-56-6000-Watt-220-240V-Black-Electric-Patio-Heater.jpg?v=1729304812"},{"product_id":"bromic-heating-tungsten-smart-heat-56-3000-watt-220-240v-black-electric-patio-heater","title":"Bromic Heating Tungsten Smart-Heat 56\" 3000 Watt 220-240V Black Electric Patio Heater","description":"\u003cp\u003e\u003ciframe src=\"https:\/\/www.youtube.com\/embed\/ss0l7Xi2uEg\" height=\"315\" width=\"100%\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003eDurability meets power. The Tungsten Smart-Heat™ Electric heater is the ideal solution for larger spaces and colder climates, offering market-leading directional radiant heat, durable stainless-steel construction in an attractive industrial design style, and a variety of mounting options.\u003c\/p\u003e\n\u003cp\u003eExpand your living space with the Bromic Tungsten Smart-Heat™ Electric series. Combining stylish, industrial design with market-leading radiant heat technology, each Tungsten Electric heater will provide an even flow of warmth to outdoor spaces of up to 160ft2. The heater’s high-temperature coating and stainless-steel construction make it suitable for all environments.\u003c\/p\u003e\n\u003cp\u003eTailored outdoor heating has never been easier, with four models ranging from 2000W (2kW) to 6000W (6kW) and the ability to separately control the individual elements of the 4 kW and 6 kW models. Choose from wall mounting, pole mounting or recessed mounting options.\u003cbr\u003e\u003c\/p\u003e\n\u003ch1\u003eWhat's Included\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003ePatio Heater\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eNot Included\u003cem\u003e (Sold Separately)\u003c\/em\u003e\n\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eOn\/Off Controller\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eDimmer Controller\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eMaster Remote\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eHome Automation\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eAffinity Expansion Board\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eCeiling Recess Kit\u003c\/li\u003e\n\u003cli\u003eTube Suspension Kit\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eFeatures\u003c\/h1\u003e\n\u003cdiv class=\"blurb\"\u003e\n\u003cdiv class=\"blurb\"\u003e\n\u003cp\u003eFrom its unique honeycomb surface to its powerful and precise radiant heating, the Tungsten Electric heater series is sure to keep you warm year-round.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cul\u003e\n\u003cli\u003eDurable Design - Matte Finish Stainless-Steel construction for reliable heating performance and durability, with the choice of corrosion-resistant black or white finishes.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003ePatented Performance - Superior wind resistance.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eHigh Quality Quartz Element - A thick steel coil housed in translucent fused quartz is durable and offers high-output heat.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eParabolic Specular Reflector (PSR) - Maximizes performance and efficiency by directing potentially lost infrared energy back towards the target via a mirror-finish anodized rear reflector.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eUnique Design - Honeycomb fascia facilitates precise heat distribution.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003ePrecise Directional Heating - Accurately alter heat coverage as required with a simple bracket adjustment.\u003c\/li\u003e\n\u003cli\u003eHigh Performance - Matte Finish Stainless-Steel construction\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eTotal Mounting Flexibility\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eAngle Bracket - Provides precise directional heat\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003ch1\u003eSpecifications\u003c\/h1\u003e\n\u003ctable style=\"width: 100.079%; height: 202.216px;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 54.6762%; height: 18.3833px;\"\u003eModel\u003c\/td\u003e\n\u003ctd style=\"width: 44.8977%; height: 18.3833px;\"\u003e3000 SERIES\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 54.6762%; height: 18.3833px;\"\u003eItem Number\u003c\/td\u003e\n\u003ctd style=\"width: 44.8977%; height: 18.3833px;\"\u003eBH0420031\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 54.6762%; height: 18.3833px;\"\u003eFuel Type\u003c\/td\u003e\n\u003ctd style=\"width: 44.8977%; height: 18.3833px;\"\u003eElectric\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 54.6762%; height: 18.3833px;\"\u003eColor\u003c\/td\u003e\n\u003ctd style=\"width: 44.8977%; height: 18.3833px;\"\u003eBlack\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 54.6762%; height: 18.3833px;\"\u003eHeat Area\u003c\/td\u003e\n\u003ctd style=\"width: 44.8977%; height: 18.3833px;\"\u003e100 sq.ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 54.6762%; height: 18.3833px;\"\u003eRated Current\u003c\/td\u003e\n\u003ctd style=\"width: 44.8977%; height: 18.3833px;\"\u003e240V\/12.5A\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 54.6762%; height: 18.3833px;\"\u003eDimensions\u003c\/td\u003e\n\u003ctd style=\"width: 44.8977%; height: 18.3833px;\"\u003e56” (W) x 8.5” (H) x 3.5” (D)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 54.6762%; height: 18.3833px;\"\u003eWeight\u003c\/td\u003e\n\u003ctd style=\"width: 44.8977%; height: 18.3833px;\"\u003e22 lbs.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 36.7667px;\"\u003e\n\u003ctd style=\"width: 54.6762%; height: 36.7667px;\"\u003eMin. Floor Clearance\u003c\/td\u003e\n\u003ctd style=\"width: 44.8977%; height: 36.7667px;\"\u003eWALL 72\"\u003cbr\u003eCEILING 96\"\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 54.6762%; height: 18.3833px;\"\u003eApproval Certification\u003c\/td\u003e\n\u003ctd style=\"width: 44.8977%; height: 18.3833px;\"\u003eIntertek ETL \/ cETL 4005951\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch2\u003eTechnical Dimensions\u003c\/h2\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Tung-Electric_dimension.png?v=1727462466\" alt=\"\"\u003e\u003c\/p\u003e\n\u003ch2\u003eHeat Blooms\u003c\/h2\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Tung-Electric_blooms.png?v=1727462509\" alt=\"\"\u003e\u003c\/p\u003e\n\u003ch2\u003eMounting Options\u003c\/h2\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Tung-Electric_mounting.png?v=1727462528\" alt=\"\"\u003e\u003c\/p\u003e\n\u003ch2\u003eClearances\u003c\/h2\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Tung-Electric_clearance.png?v=1727462558\" alt=\"\"\u003e\u003c\/p\u003e\n\u003ch2\u003eAffinity Compatibility Chart\u003c\/h2\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Compatibility_Chart.jpg?v=1765666026\"\u003e\u003c\/p\u003e\n\u003ch1\u003eWarranty\u003c\/h1\u003e\n\u003ctable style=\"width: 100.094%;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 46.6422%;\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/1-year_Warranty_Badge_6b87d735-52f4-4c48-bc3a-7a92fba0db3a.jpg?v=1714267673\" alt=\"\"\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 52.9793%;\"\u003eBromic Heating Warranty is applicable to the original owner only. In accordance with the warranty terms and conditions specified below.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003eBromic Heating or its agent (the warrantor) will furnish the ORIGINAL OWNER;\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003ea replacement Bromic Heating heater or\u003c\/li\u003e\n\u003cli\u003ea replacement part for any component part which fails.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003eThe warranty period is determined by product line from the date of purchase according to the table below:\u003c\/p\u003e\n\u003ctable style=\"width: 100.094%; height: 183.833px;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003ePlatinum Electric\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e3 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 36.7667px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 36.7667px;\"\u003ePlatinum Electric Marine\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 36.7667px;\"\u003e5 years (land-based applications); 3 years (marine vessels)\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eEclipse Pendant\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e3 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eEclipse Portable\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e3 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eTungsten Electric\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e2 years Heater (7 years on Heating Elements)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003ePlatinum Gas\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e2 years (excluding maintenance items*)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eTungsten Gas\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e2 years (excluding maintenance items*)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eTungsten Portable\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e1 year\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eAffinity Controllers\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e1 year\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp style=\"padding-left: 40px;\"\u003e\u003cem\u003e* Excludes hoses and igniters\u003c\/em\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eService and Labor Responsibility\u003c\/strong\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eUnder this limited warranty, the warrantor will provide only a replacement heater or part thereof. The owner is responsible for all other costs. \u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eSuch costs may include, but are not limited to:\u003cbr\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003eLabor charges for service, removal, or re-installation of the heater or part thereof.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eShipping and delivery charges for forwarding the new heater or replacement part from the nearest distributor and returning the claimed defective heater or part to such distributor.\u003c\/li\u003e\n\u003cli\u003eAll cost necessary or incidental for handling and administrative charges and for any materials and\/or permits required for installation of the replacement heater or part.\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003e\u003cem\u003e\u003cspan style=\"color: #000000;\"\u003e\u003cstrong\u003eIMPORTANT:\u003c\/strong\u003e\u003c\/span\u003e Bromic Heaters must be installed by a licensed technician. Installation attempted by a non-authorized agent\/technician will void the warranty.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic_Catalog_Web.pdf?v=1759801363\" rel=\"noopener\" target=\"_blank\"\u003eBromic Catalog\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Spec_Sheet_-_Tungsten_Electric_NA.pdf?v=1750425434\" target=\"_blank\"\u003eTungsten Electric Spec Sheet\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic-Tungsten-Smart-Heat-Electric-Instruction-Manual-US_47f8a9ec-ee56-4745-817e-b32f01dee9f3.pdf?v=1727462682\" target=\"_blank\"\u003eInstallation Manual\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Switch_Compatibility_Chart_-_new_models_9-23.xlsx?v=1765666342\" rel=\"noopener\" target=\"_blank\"\u003eAffinity Control Chart Sheet\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eVideos\u003c\/h1\u003e\n\u003cp\u003e\u003ciframe src=\"https:\/\/www.youtube.com\/embed\/raXUUD0mFSQ\" height=\"315\" width=\"100%\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe src=\"https:\/\/www.youtube.com\/embed\/RWx9HjDYEsA\" height=\"315\" width=\"100%\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe src=\"https:\/\/www.youtube.com\/embed\/lNkqTLLKalo\" height=\"315\" width=\"100%\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe src=\"https:\/\/www.youtube.com\/embed\/ce_aSe3RBrQ\" height=\"315\" width=\"100%\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe src=\"https:\/\/www.youtube.com\/embed\/DeJjljQc7jc\" height=\"315\" width=\"100%\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe src=\"https:\/\/www.youtube.com\/embed\/JlLxJxQKLHI\" height=\"315\" width=\"100%\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe src=\"https:\/\/www.youtube.com\/embed\/g7Y77biivag\" height=\"315\" width=\"100%\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe src=\"https:\/\/www.youtube.com\/embed\/F09Hth5U8Xc\" height=\"315\" width=\"100%\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe width=\"100%\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/nUBsBUA31WA\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe width=\"100%\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/1AMwn6-Xrr0\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow is the heater controlled?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe heater can be either hard-wired or controlled with our Bromic Smart-Heat On\/Off or Dimmer controls.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat clearance do we need from adjacent ceiling fans?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe heaters require a 3′ minimum side clearance from combustibles.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eDoes the heater come with ceiling brackets?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eYes. It comes with two brackets that can be used to secure the heater to either a wall or ceiling. We also offer a ceiling recesses kit for a more flush-mounted aesthetic.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eAre the heaters adjustable in temperature and output?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe 4000 and 6000W versions of the Tungsten Electric come with two heating elements, which can be controlled separately to adjust the heat output as required.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eAre the heaters waterproof?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Tungsten Electric series has a IPX4 water ingress protection rating. Although our heaters are made from premium materials and engineered for longevity, we recommend that they are best mounted under cover and not directly exposed to rain, snow and salt mist to ensure they maintain their aesthetic appeal.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow do I know if I need the 208V or 220-240V electric heater version?\u003c\/strong\u003e\u003c\/summary\u003e\nIn North America, the terms 220V, 230V, and 240V all refer to the same system voltage level. It’s primarily reserved for use in residential buildings and comes from a single phase system. A 240V service is accomplished by using two “hot” 120V standard lines. Most large electric appliances likes cook stoves, hot water heaters, and some other home appliances require this voltage. 208V, on the other hand, is from a 3 phase system and primarily found in commercial applications.\u003cbr\u003e\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow many heaters do I need?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eWhether you are looking for residential or commercial outdoor electric radiant heaters, the answer remains the same. The number of units needed depends entirely on the size and layout of the space, as well as the size and wattage of the heaters you are installing.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eInfrared vs. radiant heaters: what’s the difference?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe truth is Infrared heaters and radiant heaters are in fact the same. The term “radiant heater” specifies that the heater is generating heat using radiation while the term “infrared heater” indicates the primary type of radiation being used by the heater to transmit that heat. All infrared radiant heaters are radiant heaters, as they provide warmth through heating objects, not the air.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow efficient are electric radiant heaters?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eHow energy efficient electric radiant heaters are depends primarily on the type of technology being used and the application layout. The most efficient electric heater will use technologies such as directional infrared heating meaning that the energy consumption is maximized to ensure heat both reaches and is absorbed by users. Additionally, proper layouts entail thoughtful placement for necessary heat coverage only where it’s needed so as not to waste additional energy on unused spaces.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan you leave an outdoor radiant heater on all night?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eBromic’s outdoor heaters are designed for intermittent use and are not typically meant to be left on continuously throughout the night. For safety and energy-efficiency reasons, we recommend turning off the heaters when not in use and using them as needed to maintain a comfortable outdoor environment. If you require extended heating, consider using a timer or one of Bromic’s other various control options to regulate the heater’s operation based on your specific heating requirements.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow durable are Tungsten Heaters?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eTungsten outdoor heaters are renowned for their durability and robust construction. They are built to withstand the rigors of outdoor use, including exposure to varying weather conditions and are engineered to provide long-lasting performance. Regular maintenance and proper care, such as cleaning and covering when not in use, can further extend their lifespan.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eAre Bromic Tungsten Heaters good?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Tungsten outdoor heater collection is available in electric, gas, and portable options, and is known for its high-powered industrial design style, making them the preferred choice for both residences and businesses alike.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eDo Tungsten Heaters need ventilation?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Tungsten Electric heater series are electric heaters, which do not require ventilation as there are no harmful biproducts such as gasses released into the air. Bromic’s Tungsten Gas and Tungsten Portable heaters do require ventilation as potentially harmful biproducts are released in the air. Please refer to the corresponding Installation Manual to ensure proper clearances are met for safe operation.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003e\u003cstrong\u003eGeneral FAQs\u003c\/strong\u003e\u003c\/p\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat’s better? Electric or Gas?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThere are multiple benefits to each of these power sources. Ultimately, it’ll depend on the space that needs to be heated and what existing power sources are available.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat is radiant heat?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eRadiant heat works like the sun. Instead of heating the air around you, it heats people and objects. This makes radiant heat a more effective heating source, as it is less likely to be affected by the wind.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan the Bromic propane free-standing heaters be converted from propane to natural gas?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eYes. We do offer a conversion kit that allows the heater to be hooked up to a natural gas line.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat kind of gas tank can be used with the heater??\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Bromic Tungsten Portable can hold a standard 5 gallon propane tank or a 10 gallon propane tank.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat’s the difference between the Tungsten and Platinum collections?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThere are a number of differences. First and foremost, they differ in their designs. While our Tungsten collection features a honeycomb mesh in front of the heat panels, our Platinum series is covered by a ceramic glass screen that is encased in a stainless-steel frame. The electric heaters in the collections also differ in the heat output. Our Tungsten series comes in 2000, 3000, 4000 and 6000W, while our Platinum Electric heaters are available in 2300 and 3400W.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eDo the heaters come with a controller?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eBesides the Eclipse Portable heater, the heaters do not come with a controller as everyone has different preferences when it comes to how they want to control their heater. Bromic offers a variety of controls options, which can be purchased as an additional accessory.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow can I control the heaters?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eWe offer various options to control your heater. Depending on the model, you can choose between simple on\/off controls or dimmer controls (electric heaters only). We also offer a master remote to control groups of heaters.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan the heaters be paired with automatic controls such as timers and thermostats?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eYes, this is possible via a home or building automation system. We offer the Bromic Smart-Heat Link, which can connect to a building automation system via RS232 plugin.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan I use my home automation system with Bromic heaters?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eBromic outdoor heaters can be linked to any home automation device that offers a RS232 communication connection. Many home automation systems will offer a RS232 port either as standard or as a retrofit option.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat do I need to connect my Bromic outdoor heater to my home automation system?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eYou choose how you wish to control your heater. You can pair any combination and number of Bromic On\/Off and\/or Dimmer controls together with one Bromic Smart-Heat Link.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eMy heater shows signs of rust. Is this covered under the warranty?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eWhile all our heaters have a corrosion-resistant base material or paint, it remains the owners responsibility to periodically clean the heaters to maintain the high level finish. We also recommend using our Platinum Marine heating series for coastal conditions which provides additional corrosion resistance.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eAre Bromic Heaters weatherproof?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eBromic Heaters are weather resistant, but not water proof. They can be exposed to the elements, but as with any outdoor product, the better the care, the longer the life.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan I install the fixed mounted heaters myself?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eNo, all the fixed mounted heaters must be installed by a licensed technician.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow do I know if I need the 208V or 220-240V electric heater version?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eIn North America, the terms 220V, 230V, and 240V all refer to the same system voltage level. It’s primarily reserved for use in residential buildings and comes from a single phase system. A 240V service is accomplished by using two “hot” 120V standard lines. Most large electric appliances likes cook stoves, hot water heaters, and some other home appliances require this voltage. 208V, on the other hand, is from a 3 phase system and primarily found in commercial applications.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Controls FAQs\u003c\/strong\u003e\u003c\/p\u003e\n\u003cdiv style=\"text-align: left;\"\u003e\n\u003ctable style=\"height: 18.8833px;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.8833px;\"\u003e\n\u003ctd style=\"height: 18.8833px;\"\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eAffinity Smart-Heat Controller Collection?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cstrong\u003eBromic Controls\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Smart-Heat™ Controller Collection\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe Affinity Smart-Heat™ Collection redefines control and connectivity. Enabled by Wi-Fi and Bluetooth, these advanced controllers offer expanded heater channel capacity and seamless integration with the Bromic app—empowering users with precise, intuitive control for every environment.\u003c\/p\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_OnOff_Series.jpg?v=1765374564\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity On\/Off Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe Affinity On\/Off Series enables connected Platinum, Tungsten or Cobalt gas or electric heaters to operate at full power with a single command, delivering straightforward, reliable control for any outdoor space.\u003c\/p\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Dimmer_Series.jpg?v=1765374623\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Dimmer Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eCompatible with Platinum, Tungsten, and Cobalt electric heaters, the Affinity Dimmer Series provides instant, precise heat adjustment in 1% increments, offering customized control for any outdoor environment.\u003c\/p\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Eclipse_Series.jpg?v=1765374653\" alt=\"\" style=\"display: block; margin-left: auto; margin-right: auto;\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Eclipse Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eDesigned for the Eclipse Collection, the Affinity Eclipse Series provides precise, incremental control over both heat and integrated LED lighting, delivering tailored ambience with every use.\u003c\/p\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cstrong\u003eTap Into Comfort\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eGet more from your Bromic heaters than ever before. Our Affinity Smart-Heat™ Controls pair seamlessly via Wi-Fi, Bluetooth or optional Ethernet connection to our new Bromic Heating app, where users have complete, customizable control over their comfort in the palm of their hand:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWiFi, Bluetooth or Ethernet connectivity\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eComplete control of heat output with On\/Off and Dimming functionality\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eMulti-heater management of unlimited connected controllers\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eCreate heater grouping within zones\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eTimer \u0026amp; schedule settings\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eVoice control integration with Amazon Alexa \u0026amp; Google Home\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eManage multiple sites from one app\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eAdmin control with multi-user management\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eConnect with home automation or building management systems\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Manual_Wall_Switch_Series.jpg?v=1765374713\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eManual Wall Switch Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAvailable in single and double-channel models for both indoor and outdoor use, the Manual Wall Switch Series provides simple, dependable on\/off control for any heating configuration.\u003c\/p\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Expansion_Board.jpg?v=1765374745\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Expansion Board\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eCompatible with 1- and 2-channel On\/Off and Dimmer models, the Affinity Expansion Board enables seamless Ethernet integration for reliable connectivity across outdoor heating systems. Equipped with 0-10V connections, it easily interfaces with home automation and business management systems for complete control.\u003c\/p\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cstrong\u003eAffinity Compatibility Chart\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Chart.jpg?v=1765374296\"\u003e\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cdiv style=\"text-align: left;\"\u003e\n\u003ctable style=\"height: 18.8833px;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.8833px;\"\u003e\n\u003ctd style=\"height: 18.8833px;\"\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow to Use the New Bromic Heating App?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Eclipse-Electric-w.-Bromic-Heating-App.png?v=1739518887\"\u003e\u003c\/p\u003e\n\u003cp\u003eBromic is excited to announce the new Affinity Collection of controls to their product line-up! Now, with the new Affinity Collection, you can easily control and monitor your heaters through Bromic’s dedicated app. This app brings you the power to manage your outdoor heating with the touch of a button, right from your smartphone. From basic On\/Off and Dimming functionality, to state-of-the-art features, this guide will take you through everything you need to know to make the most of this technology, transforming your outdoor space into a cozy retreat.\u003c\/p\u003e\n\u003cp\u003e\u003ca rel=\"noopener\" href=\"https:\/\/apps.apple.com\/us\/app\/bromic-smart-heat\/id6457416824\" target=\"_blank\"\u003e\u003cstrong\u003eClick to Download in App Store\u003c\/strong\u003e\u003c\/a\u003e\u003cbr\u003e\u003ca rel=\"noopener\" href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.bromic.app\u0026amp;amp;pli=1\" target=\"_blank\"\u003e\u003cstrong\u003eClick to Download in Playstore\u003c\/strong\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe src=\"https:\/\/www.youtube.com\/embed\/nUBsBUA31WA\" height=\"315\" width=\"100%\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhy Use the Bromic Heating App?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-App-Hero-Image.png?v=1739520365\"\u003e\u003c\/p\u003e\n\u003cp\u003eThe Bromic Heating App isn’t just another gadget; it’s a gateway to enhancing your outdoor living experience. Imagine enjoying a perfectly heated patio during a cool evening without having to get up or fuss with complicated controls. With this app, you have the ability to:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eEasily adjust the output \u003c\/strong\u003eof your heaters to match the changing weather or your personal comfort preferences.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSet a timer \u003c\/strong\u003efor maximum efficiency to ensure your heaters are only on when in use and not left on when not in use.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eGroup heaters by zone\u003c\/strong\u003e to control multiple units within differing locations (“zones’) simultaneously, perfect for larger outdoor spaces.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSet schedules and scenes\u003c\/strong\u003e that automatically turn on or off your heaters based on your lifestyle.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThis kind of convenience and efficiency is more than just a luxury—it’s a smart way to ensure that your outdoor spaces are always ready for relaxation or entertainment, no matter the weather.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhat You’ll Need to Prepare for Setup\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/How-to-Locate-the-Serial-Number-on-Affinity-Controls.png?v=1739520904\"\u003e\u003c\/p\u003e\n\u003cp\u003eBefore you dive into using the app, make sure your Bromic heaters and controllers are installed and configured by a licensed electrical contractor. Once that’s set up, follow these simple steps to get your app up and running:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eLocate the Serial Number on your controls box:\u003c\/strong\u003e You can find this on the sticker located on the side paneling of your control box. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDownload the Bromic Heating App: \u003c\/strong\u003eFind it on the Apple Store or Google Play and install it on your smartphone or tablet. It is important to note that the Bromic Heating App is only applicable with our Affinity Collection of controls and not with any of Bromic’s Legacy Remote Controllers. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTurn on Bluetooth and Connect to the Internet: \u003c\/strong\u003eEnsure your device has both Bluetooth and an active internet connection. These are crucial for the initial setup and ongoing operation of the app. Initial configuration of the App to your controls box will need to be done within 30ft of the control box, via Bluetooth connection. Once you are set up, you can easily switch your connection to Wi-Fi if desired. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDecide which email address you will be creating an account with: \u003c\/strong\u003eYou’ll need access to this email address to create an account and verify setup. This step ensures that your account is secure and ready to use.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eGetting Started with the Bromic Heating App\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Site-Setup-SCreen-Shots.png?v=1739521513\"\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis is where the magic happens! Once you’ve created an account and verified your email address, you’ll start by naming your site (e.g., “Outdoor Kitchen”, “Deck”, or “Garden Area”) and begin connecting your controllers.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eSet Up Your Site: \u003c\/strong\u003eSelect the controllers from the list that appears on your screen. Only those located within 30ft in discovery mode will be visible. If there are multiple controls on site, you can confirm that you are setting up the correct one by verifying the serial number in the App with the serial number on the controller box match one another. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eConfigure the Controller: \u003c\/strong\u003eNext, you will want to set up the channels of controllers. It is important to configure each channel of the controller, depending on how many channels your controller box has. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eManage Your Connections: \u003c\/strong\u003eYou will be taken to a page to manage your controller’s connection. Your controllers are automatically connected via Bluetooth up until now. For more stable and flexible control, connect your controllers via Wi-Fi or Ethernet.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eComplete Setup or Add Another Controller: \u003c\/strong\u003eCongrats! You have made it to the last step where you can now continue to add additional controller boxes or invite additional users if connected on Wi-Fi. In the case that you are done adding controller boxes, and do not wish to invite additional users, select “No, go to invite users”, then select “Skip and Complete Site Creation” on the next screen, then “Done”. Once you select “Done”, you’ll be redirected to the home screen and your heaters will be ready to control.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eInvite Additional Users: \u003c\/strong\u003eWhether it be family members or guests who will need access to the heaters. The app makes this easy and secure:\u003cbr\u003e\n\u003cul\u003e\n\u003cli\u003eInvite Users: As the admin user, you can invite others to use the app. Simply go to the settings, click “Manage Users,” and send an invitation via email. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eControl Access: Not everyone needs full control. You can assign different roles to different users, ensuring that only those who need it can make changes to the heating settings. Of the two control access options to choose from, Admin or User, you can assign individuals different roles ensuring that only those who need it can make changes to the heating settings.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThis feature is particularly useful if you have frequent guests or if you rent out your home as a vacation property. It allows you to maintain control while offering convenience to others.\u003c\/p\u003e\n\u003cp\u003eBy following these steps, you’ll have your Bromic Heating App ready to go in no time, giving you seamless control over your outdoor heating system.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eNavigating the Bromic Heating App\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eOnce your setup is complete, navigating the app becomes second nature. The user interface is designed to be intuitive, offering you easy access to all the features that make your outdoor space more enjoyable.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eHome Screen: \u003c\/strong\u003eThis is your command center. Here, you can see all connected appliances, zones, and scenes. Each heater is listed with a symbol indicating its connection type—Bluetooth, WiFi, or Ethernet—so you know exactly how it’s connected.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAppliances:\u003c\/strong\u003e In this section, you can turn on each heater with a simple toggle. If your heater has a dimming feature, you can adjust the heat level using a slider from 0% to 100%. For more detailed settings, like changing the appliance name or setting a timer, just click the arrow next to the heater’s name.\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Appliances-1067x1600.png?v=1739522203\"\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eZones: \u003c\/strong\u003eFor those with multiple heaters, the Zone feature is a lifesaver. It allows you to group heaters together, so you can manage them all at once—whether you want to turn them all on, set a time, set them to the same heat level, or schedule them to switch off at a certain time.\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Zones-1067x1600.png?v=1739522230\"\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eScenes: \u003c\/strong\u003eThis feature is ideal for setting up a routine. Whether it’s turning on the heaters every evening or ensuring they switch off after a party, for residential applications or to turn all heaters off at the end of each service for commercial applications, you can schedule these actions in advance. The scene operation works on a 7-day schedule, giving you full control over your outdoor environment.\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Scenes-1067x1600.png?v=1739522255\"\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eEnhancing Your Experience with Zones and Scenes\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eLet’s dive a bit deeper into Zones and Scenes, two of the app’s most powerful features.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eZones:\u003c\/strong\u003e Imagine having a large outdoor space with different sections—perhaps a dining area, a lounging space, and a poolside corner. With Zones, you can control each area separately or together. You might want the dining area warmer during dinner but keep the lounge area cooler until after. Zones make this possible with just a few taps.\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Zones-Example-1600x900.gif?v=1739522568\"\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eScenes: \u003c\/strong\u003eThink of Scenes as your personal heating butler. Hosting a Sunday brunch? Set a scene to warm up the patio just before your guests arrive. Planning a cozy evening with family? Another scene can ensure your heaters are on and set to the perfect temperature by the time you step outside. \u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App_Setting-up-Scenes.gif?v=1739522592\"\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThese features are not just about control; they’re about creating an atmosphere. With the Bromic Heating App, you’re not just turning heaters on and off; you’re setting the mood, ensuring comfort, and enhancing the overall experience of your outdoor space.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eTroubleshooting \u0026amp; Support\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eWhile the Bromic Heating App is designed to be user-friendly, there might be times when you need a little help. Our website includes built-in troubleshooting and a detailed FAQ section that covers common issues. Additionally, customer support is always just a call or click away if you need further assistance.\u003c\/p\u003e\n\u003cp\u003eWith the Affinity Collection and the Bromic Heating App, you’re not just controlling your heaters—you’re elevating your outdoor living experience. By providing easy-to-use controls with personalized zones and customized scenes, the app allows you to enjoy warmth and comfort with minimal effort. Whether you’re hosting guests or enjoying a quiet evening outdoors, the app’s smart features ensure that your space is always perfectly heated. Here’s to creating a cozy and inviting outdoor environment with Affinity!\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\u003c\/tbody\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eConnect to Comfort\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-1_480x480.png?v=1725672230\" alt=\"\"\u003e\u003c\/p\u003e\n\u003cp\u003eTap Into Comfort\u003c\/p\u003e\n\u003cp\u003eGet more from your Bromic heaters than ever before. Our Affinity Smart-Heat™ Controls pair seamlessly to our new, state-of-the-art Bromic Heating app, where users have complete, customizable control over their comfort in the palm of their hand. Available for IOS and Android.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eThe Affinity Difference\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-App-Affinity-Difference-GIF.gif?v=1739592822\"\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eWith a range of smart capabilities, Bromic’s App helps set the stage for any outdoor space.\u003c\/p\u003e\n\u003cp\u003eWi-Fi, Bluetooth, and Ethernet Connectivity\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eEasily connect and control your outdoor heaters using either a Wi-Fi, Bluetooth, or Ethernet connection.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eAdmin control with multi-user management\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAdd or remove multiple users full access to controlling your outdoor heaters.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eComplete Integration with Smart Systems\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eOptionally integrate with your Building Management System (BMS) using 0-10V control for advanced and centralized management.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eManage an unlimited amount of heaters\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAdd as many heaters as needed across different locations for unlimited control.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eTimer \u0026amp; Schedule Settings\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eSet timers and schedules to automate your heating needs and never worry about leaving a heater on without supervision.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eVoice Control Enabled\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eTake advantage of voice control for Google Home and Amazon Alexa to adjust heat settings, hands-free.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCreate zones for sites\/rooms\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eGroup your heaters to be controlled by a single command in different zones throughout your outdoor space.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat products can be used with the Affinity On\/Off control series?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Affinity On\/Off Controls can be used with all Bromic Heating Platinum, Tungsten and Cobalt Electric and Gas Heater models.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow many heaters can I control with this controller?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eSingle Channel Controls are rated for 6kW maximum, Dual Channel controls are rated for 12 kW maximum. Both Single and Dual Channel options can control multiple heaters within their maximum capacity. Each channel can control up to 10 gas heaters.\u003c\/p\u003e\n\u003cp\u003eExamples:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eA Single 6 kW On\/Off Control is compatible with 2 Platinum 2300W Electric Heaters.\u003c\/li\u003e\n\u003cli\u003eA Dual 12 kW OnOff Control is compatible with 2 Tungsten 6000W Electric Heaters.\u003c\/li\u003e\n\u003cli\u003eA Single 6 kW On\/Off Control is compatible with up to 10 Gas Heaters.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan I control elements individually with the Affinity On\/Off control series?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eYes, when using the 12 kW Dual Channel On\/Off Control, uses can control the dual elements of these heaters individually:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003ePlatinum 4500W\u003c\/li\u003e\n\u003cli\u003eTungsten 4000W, 6000W\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eDo these controllers have a timer function?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Bromic App includes both timer\/scheduling function.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eBromic Heating App FAQs\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eCan I use the Bromic App with Bromic’s legacy controls?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNo, the App is designed for the new Affinity Collection of controls and is not backward compatible.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan multiple users access the same account?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes, permissions can be assigned to multiple users.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I group my heaters into zones for easier control? How many heaters can I add in a zone? \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes, the App provides the ability to group an endless amount of heaters into zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I set-up heating zones?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYou can watch this video for specific instructions on setting scenes and zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I put my heaters on automatic timers? Can zone groups be put on timers?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYou can watch the video for specific instructions on setting scenes and zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I create automatic schedules for my heaters?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYou can watch this video for specific instructions on setting scenes and zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I control more than one site from the same App account?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes, multiple sites can be controlled from the same App account as long as the controllers at each site are connected via WiFi or Ethernet and configured on the App account.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow many controllers can I operate from one App account?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAn unlimited number of Heater Controls in the same installation can be controlled from one App.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eDo I have to use the App to control my heaters?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eIf using the Affinity Collection of controls, you will need to download the Bromic App to complete the installation and control the heaters.\u003c\/li\u003e\n\u003cli\u003eOnce set-up, the App account can be linked to your Google Home or Alexa account to enable voice controls, or the accessory board can be used to integrate with common home automation systems via 0-10V.\u003c\/li\u003e\n\u003cli\u003eAlternatively, you can choose to install manual switches as an alternative to the App based controls [be sure to link to the switches].\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat do I do if I don’t have good WiFi service?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eA reliable Wi-Fi connection is required for using the App based controls.  You can choose to install manual switches as an alternative to the App based controls\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eDo I need to be close to the controllers if I’m going to use WiFi?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNo, you can be almost anywhere with a reliable internet connection to use the Bromic App.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I use the app and BMS capabilities at the same time?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNo, once the Controls are connected to a Business Management System or Home Automation System, that product takes over control of the Controls and the App is disabled.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eI would like to switch heaters off after a time period?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThis function is available in different settings. Firstly, when you turn on an appliance, you can also set a timer off interval. You set this each time the heater is turned on and it will then countdown to the interval duration and automatically switch the appliance off. Set this function by clicking the appliance name to go to the detailed screen and setting the timer off internal at the bottom of the screen. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eAlternatively, you can set the timer off delay using schedules. This feature is only available to WiFi connected appliances.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhere do I find the serial number of the controller?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe serial number is represented as a 14 digit code (eg CONF2C23080005). The digits will be different for each type of controller. The serial number is printed on the product label attached to the controller. It can also be located via the menu on the Bromic Smat-Heat App, under Site configuration-\u0026gt; Edit Site. All the controllers will be listed and within each controller setting you can identify the connected heaters.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I setup my controller to work with Google Home or Alexa?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAll Affinity controllers have the capability of working with Google Home or Alexa. (Unfortunately, we do not support Apple Home at this stage.)\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eUsing the Bromic Smart-Heat App, follow the installation instructions and ensure it is configured to work in WiFi (or ethernet, if you have an expansion board fitted). Note voice control will not work with Bluetooth or BMS configured setups.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eOnce you have your heaters operating with the Bromic Smart-Heat App, go to your Google Home or Alexa App and setup a new device under “Bromic Smart-Heat.” Authorize the paring by logging into the Bromic Smart-Heat App and confirming the setup.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eFor more details, refer to the instruction manual and videos available from the Bromic website.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat is a site and how do I configure my heaters?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Bromic Smart-Heat App will guide you through the installation process, step by step to configure each controller. Before you commence the installation, a little planning is required to define how to setup the heaters within the App. Sites are created to group heaters and separate site control. You can have all heaters on one site, accessible to all users or split the heaters into groups allocated to different sites. Sites function to separate user access if this is required by inviting users to each site independently (by the site admin user.)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow many heaters can I control with my App?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThere is no limitation of the number of heaters configured to a site, or the number of sites a user has access to.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat is an Admin User and how do I invite my friends?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Bromic Smart-Heat App assigns Users to sites and there are 2 types of User roles. Admin Users have complete access and control of the site setup. User roles are restricted to operational control of the appliances. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eBoth types of users are added to a site by invitation unless it is a new installation, the user that creates the site is automatically assigned as an Admin user. Admin users having complete control of the site setup are responsible for inviting other users. Go to Manage Users under the settings menu to invite new members by entering their name and email address. All members need to download the app, register, and confirm their invitation by email.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eI have registered as a user but I cannot access the App?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWhen you create an account using your email address, the registration process requires the user to validate the invitation by confirming the email address. Log into the email account and search for the Bromic Smart-Heat registration invitation email. If this is not located in the inbox, check the spam or junk folder in case the email was caught by Spam filters.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eIf you have not received the email, register again using the same details.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eNote if you mistyped the email address the invitation will not be sent to the correct email address. Simply register with the correct details.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe App reports the controller is not reachable. Why does this happen?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWhen a controller loses WiFi\/Ethernet\/Internet connection it will revert to a Bluetooth connection. However if the Bluetooth is out of range or the controller has been powered off, the App will report the controller as unreachable. In the situation this is not the case, the controller is unreachable if it is connected to another Bluetooth User.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhen I toggle the button, the setting bounces back to its original state. Why does this happen?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Bromic Smart-Heat system operates on a cloud service. This allows many users to control appliances on an array of sites. As there can be many users connected to the one site, it is possible that heaters are being controlled by other users at the same time. Another reason for the button bounce phenomena is due to connection latency. This is the time delay of the data sent to the server and response back. The cloud server is responsible to synchronize the control settings with all users connected to site. If the server detects the control settings do not match with the last received command, it will issue a restore command to sync the control settings. The button bounce phenomena will occur at times and in almost all cases the correct setting is restored within 1-2 seconds.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhere do I find the App version number?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe App version can be found by accessing the AppStore or Google Play.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eIs the App available in other languages?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes. The language set on the App is based on the Smartphone or Tablet region setting. Change the region setting to another language and the App will update. Languages currently available include German, Spanish, Italian, French, Dutch, Japanese.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I delete the Controller?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eDeleting the controller will remove the device from site and restore the configuration to factory default settings. This action can only be performed by Admin Users. Under the Bromic Smart-Heat App menu, go to Site Configuration, Edit Site, select the controller and press the Delete button at the bottom of the screen.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I rename my heaters?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe heater names can be changed within the App from the appliance screen. Go to the home screen where the heaters are listed under appliances, click the heater name to jump to the detailed screen and press on the pencil icon at the top right of the page to change the name.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I re-sort the heaters as they appear on the screen?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eFrom the home screen where the heaters are listed under appliance, scroll to the bottom and click the re-arrange button. Press, hold and drag each heater to the order desired. Save when complete.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eI forgot to turn my heaters off and no one is at home?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eA key feature of the Bromic Smart-Heat App is remote access and control. This is available for controllers configured to operate on an internet connection such as Wifi or Ethernet. Simply open the Bromic Smart-Heat App and turn off the heaters from the appliance menu.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eIf you cannot access the controller, the safety cut off timer will activate after the predefined countdown. This is set by default as 4hours and can be changed by the Admin User.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I know if my Appliances are connected to WiFi?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThere is a connection icon next to the heater name. This icon will change depending on the connection status of the heater.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhy does my Appliance switch from WiFi to Bluetooth or between other connection methods?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Affinity Smart-Heat controllers have the ability to switch connection method depending on the status of the connection. If the internet, ethernet or WiFI connection is lost, the controller will switch to other available connections and if no other connections are configured, then will default to Bluetooth connection. This ensures that the heaters can be operated at all times. Connection will restore back to the WiFi or Ethernet configuration once it is up.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat does the warning message “Controller is unreachable through Bluetooth” mean?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe controller is currently operating on a Bluetooth connection and it is not accessible due to one of the following reasons:\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003col\u003e\n\u003cli\u003eThe controller is out of range from the Smart device connecting to it.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eThe controller is currently connected and working with another Bluetooth device.\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cul\u003e\n\u003cli\u003eAll heaters connected to this controller will display the warning message.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat does the warning message “Controller is currently offline” mean?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe controller is currently powered off and cannot be accessed. All heaters connected to this controller will display the warning message.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhy can’t I setup all heaters on a single Zone?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eZones are used for controlling multiple heaters with common functions. Zones allow heaters to turn on, set all heaters to dimming level of 50%, or set lighting output to any level. It is only possible to setup zones for same type of heating appliances.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhy do my heaters which off automatically after 4hours?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eEach controller has a default 4hr timer off countdown. When the controller is operating on Bluetooth and connection has been idle for 4hrs, the heaters for this specific controller will switch off. This interval setting can be changed to 2, 4, 6, 8 or 12 hours or disabled. Each controller has its own individual settings. To change this, go to the site configuration menu, edit site, select the controller, click the controller name to go to the detailed page. At the bottom there will be a dropdown list to change the value. It is recommended to not disable this setting.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e","brand":"Bromic Heating","offers":[{"title":"Default Title","offer_id":45066055352608,"sku":"BH0420031-2","price":958.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0741\/9442\/0000\/files\/Bromic-Heating-Tungsten-Smart-Heat-56-3000-Watt-220-240V-Black-Electric-Patio-Heater.jpg?v=1729304829"},{"product_id":"bromic-heating-cobalt-44-4000-watt-electric-patio-heater","title":"Bromic Heating Cobalt 44\" 4000 Watt 220-240V Electric Patio Heater","description":"\u003cp\u003eAs the base model in Bromic’s range, the Cobalt Smart-Heat™ Electric delivers the same reliable performance and impressive radiant warmth you know and trust.\u003c\/p\u003e\n\u003cp\u003eThe Cobalt Smart-Heat™ Electric delivers the reliable performance and durability that define the Bromic Heating outdoor heating range. Engineered with high-quality quartz heating elements and robust 304-grade stainless steel construction, it provides efficient radiant warmth across outdoor spaces up to 160ft². Available in two powerful models—4000W (4kW) and 6000W (6kW)—it offers flexible, directional heating with easy wall or ceiling bracket adjustments for precise heat coverage.\u003c\/p\u003e\n\u003ch1\u003eWhat's Included\u003cbr\u003e\n\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003ePatio Heater\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eFeatures\u003c\/h1\u003e\n\u003cp\u003eWith its durable build and precise directional heating, the Cobalt Electric is a powerful and reliable outdoor heating solution for wall or ceiling installation.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003ePowerful Electric Heat \u003c\/strong\u003e- Available in 4000W and 6000W models for powerful heating up to 144ft².\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAdjustable Mounting Options\u003c\/strong\u003e - Supports wall and ceiling installations, providing versatility to suit various space requirements\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eIndustrial Design \u003c\/strong\u003e- Crafted with high-quality quartz heating elements and robust 304-grade stainless steel construction.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDirectional Heating\u003c\/strong\u003e - Adjustable bracket system allows for precise heat direction, optimizing comfort for specific seating or lounge areas.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eSpecifications\u003c\/h1\u003e\n\u003ctable style=\"height: 349.283px;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003eItem Number\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003e\u003cspan\u003eBH0610003\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003eProduct Type\u003c\/td\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003e\u003cspan\u003eHeater\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003eSeries\u003c\/td\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003eCobalt\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003eFuel Type\u003c\/td\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003eElectric\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003eWattage\u003c\/td\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003e4000W\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003eFinish\u003c\/td\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003eSilver\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003eAverage Heat Area\u003c\/td\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003eup to 130ft2\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003eMinimum Floor Clearance\u003c\/td\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003eWall 6’ Ceiling 8’\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003eDimensions\u003c\/td\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003e44” x 8.5” x 3.5”\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003eWeight\u003c\/td\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003e19.8 lbs.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003eApproval Certification\u003c\/td\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003eINTERTEK ETL \/ cETL 4005951\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003eRated Current\u003c\/td\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003e220-240V\/16.6A\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003eIP Rating\u003c\/td\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003eIPX4\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003eInstallation\u003c\/td\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003eWall\/ Ceiling Mount\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 55.15px;\"\u003e\n\u003ctd style=\"height: 55.15px;\"\u003eControl Options\u003c\/td\u003e\n\u003ctd style=\"height: 55.15px;\"\u003eAffinity On\/Off\u003cbr\u003eAffinity Dimmer\u003cbr\u003eManual Wall Switch\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003eWarranty\u003c\/td\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003e1 Year Parts (7 Years on Elements)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch2 style=\"text-align: start;\"\u003eTechnical Dimension\u003c\/h2\u003e\n\u003cp style=\"text-align: start;\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/CobaltDimensions.jpg?v=1765053097\" alt=\"\"\u003e\u003c\/p\u003e\n\u003ch2 style=\"text-align: start;\"\u003eHeat Blooms\u003c\/h2\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Cobalt-Heat-Blooms.jpg?v=1765053195\" alt=\"\"\u003e\u003c\/p\u003e\n\u003ch2\u003eClearances\u003c\/h2\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Cobalt-Electric-Clearances.jpg?v=1765053261\" alt=\"\"\u003e\u003c\/p\u003e\n\u003ch2\u003eBromic Smart-Heating Switch Compatibility Chart\u003c\/h2\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Compatibility_Chart.jpg?v=1765666026\" alt=\"\"\u003e\u003c\/p\u003e\n\u003ch1\u003eWarranty\u003c\/h1\u003e\n\u003ctable width=\"100%\" style=\"width: 100.094%;\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 46.6422%;\"\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/1-year_Warranty_Badge_6b87d735-52f4-4c48-bc3a-7a92fba0db3a.jpg?v=1714267673\"\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 52.9793%;\"\u003eBromic Heating Warranty is applicable to the original owner only. In accordance with the warranty terms and conditions specified below.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003eBromic Heating or its agent (the warrantor) will furnish the ORIGINAL OWNER;\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003ea replacement Bromic Heating heater or\u003c\/li\u003e\n\u003cli\u003ea replacement part for any component part which fails.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003eThe warranty period is determined by product line from the date of purchase according to the table below:\u003c\/p\u003e\n\u003ctable width=\"100%\" style=\"width: 100.094%; height: 183.833px;\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003ePlatinum Electric\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e3 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 36.7667px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 36.7667px;\"\u003ePlatinum Electric Marine\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 36.7667px;\"\u003e5 years (land-based applications); 3 years (marine vessels)\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eEclipse Pendant\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e3 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eEclipse Portable\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e3 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eTungsten Electric\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e2 years Heater (7 years on Heating Elements)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003ePlatinum Gas\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e2 years (excluding maintenance items*)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eTungsten Gas\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e2 years (excluding maintenance items*)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eTungsten Portable\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e1 year\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eAffinity Controllers\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e1 year\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp style=\"padding-left: 40px;\"\u003e\u003cem\u003e* Excludes hoses and igniters\u003c\/em\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eService and Labor Responsibility\u003c\/strong\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eUnder this limited warranty, the warrantor will provide only a replacement heater or part thereof. The owner is responsible for all other costs. \u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eSuch costs may include, but are not limited to:\u003cbr\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003eLabor charges for service, removal, or re-installation of the heater or part thereof.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eShipping and delivery charges for forwarding the new heater or replacement part from the nearest distributor and returning the claimed defective heater or part to such distributor.\u003c\/li\u003e\n\u003cli\u003eAll cost necessary or incidental for handling and administrative charges and for any materials and\/or permits required for installation of the replacement heater or part.\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003e\u003cem\u003e\u003cspan style=\"color: #000000;\"\u003e\u003cstrong\u003eIMPORTANT:\u003c\/strong\u003e\u003c\/span\u003e Bromic Heaters must be installed by a licensed technician. Installation attempted by a non-authorized agent\/technician will void the warranty.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic_Catalog_Web.pdf?v=1759801363\" rel=\"noopener\" target=\"_blank\"\u003eBromic Catalog\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Product-Cut-Sheet-Cobalt-Electric.pdf?v=1750458367\" target=\"_blank\"\u003e\u003cspan\u003eCobalt Electric Spec Sheet\u003c\/span\u003e\u003c\/a\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic-Cobalt-Smart-Heat-Electric-Instruction-Manual-US.pdf?v=1765053482\" rel=\"noopener\" target=\"_blank\"\u003e\u003cspan\u003eInstruction Manual\u003c\/span\u003e\u003c\/a\u003e\u003cspan style=\"text-decoration: underline;\"\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Switch_Compatibility_Chart_-_new_models_9-23.xlsx?v=1765666342\" rel=\"noopener\" target=\"_blank\"\u003eAffinity Control Chart Sheet\u003c\/a\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat’s better? Electric or Gas?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThere are multiple benefits to each of these power sources. Ultimately, it’ll depend on the space that needs to be heated and what existing power sources are available.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat is radiant heat?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eRadiant heat works like the sun. Instead of heating the air around you, it heats people and objects. This makes radiant heat a more effective heating source, as it is less likely to be affected by the wind.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan the Bromic propane free-standing heaters be converted from propane to natural gas?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eYes. We do offer a conversion kit that allows the heater to be hooked up to a natural gas line.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat kind of gas tank can be used with the heater??\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Bromic Tungsten Portable can hold a standard 5 gallon propane tank or a 10 gallon propane tank.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat’s the difference between the Tungsten and Platinum collections?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThere are a number of differences. First and foremost, they differ in their designs. While our Tungsten collection features a honeycomb mesh in front of the heat panels, our Platinum series is covered by a ceramic glass screen that is encased in a stainless-steel frame. The electric heaters in the collections also differ in the heat output. Our Tungsten series comes in 2000, 3000, 4000 and 6000W, while our Platinum Electric heaters are available in 2300 and 3400W.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eDo the heaters come with a controller?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eBesides the Eclipse Portable heater, the heaters do not come with a controller as everyone has different preferences when it comes to how they want to control their heater. Bromic offers a variety of controls options, which can be purchased as an additional accessory.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow can I control the heaters?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eWe offer various options to control your heater. Depending on the model, you can choose between simple on\/off controls or dimmer controls (electric heaters only). We also offer a master remote to control groups of heaters.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan the heaters be paired with automatic controls such as timers and thermostats?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eYes, this is possible via a home or building automation system. We offer the Bromic Smart-Heat Link, which can connect to a building automation system via RS232 plugin.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan I use my home automation system with Bromic heaters?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eBromic outdoor heaters can be linked to any home automation device that offers a RS232 communication connection. Many home automation systems will offer a RS232 port either as standard or as a retrofit option.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat do I need to connect my Bromic outdoor heater to my home automation system?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eYou choose how you wish to control your heater. You can pair any combination and number of Bromic On\/Off and\/or Dimmer controls together with one Bromic Smart-Heat Link.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eMy heater shows signs of rust. Is this covered under the warranty?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eWhile all our heaters have a corrosion-resistant base material or paint, it remains the owners responsibility to periodically clean the heaters to maintain the high level finish. We also recommend using our Platinum Marine heating series for coastal conditions which provides additional corrosion resistance.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eAre Bromic Heaters weatherproof?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eBromic Heaters are weather resistant, but not water proof. They can be exposed to the elements, but as with any outdoor product, the better the care, the longer the life.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan I install the fixed mounted heaters myself?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eNo, all the fixed mounted heaters must be installed by a licensed technician.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow do I know if I need the 208V or 220-240V electric heater version?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eIn North America, the terms 220V, 230V, and 240V all refer to the same system voltage level. It’s primarily reserved for use in residential buildings and comes from a single phase system. A 240V service is accomplished by using two “hot” 120V standard lines. Most large electric appliances likes cook stoves, hot water heaters, and some other home appliances require this voltage. 208V, on the other hand, is from a 3 phase system and primarily found in commercial applications.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e","brand":"Bromic Heating","offers":[{"title":"Default Title","offer_id":45066057122080,"sku":"BH0610003","price":585.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0741\/9442\/0000\/files\/Bromic-Heating-Cobalt-44-4000-Watt-Electric-Patio-Heater.jpg?v=1729304865"},{"product_id":"bromic-heating-cobalt-56-6000-watt-220-240v-electric-patio-heater","title":"Bromic Heating Cobalt 56\" 6000 Watt 220-240V Electric Patio Heater","description":"\u003cp\u003eAs the base model in Bromic’s range, the Cobalt Smart-Heat™ Electric delivers the same reliable performance and impressive radiant warmth you know and trust.\u003c\/p\u003e\n\u003cp\u003eThe Cobalt Smart-Heat™ Electric delivers the reliable performance and durability that define the Bromic Heating outdoor heating range. Engineered with high-quality quartz heating elements and robust 304-grade stainless steel construction, it provides efficient radiant warmth across outdoor spaces up to 160ft². Available in two powerful models—4000W (4kW) and 6000W (6kW)—it offers flexible, directional heating with easy wall or ceiling bracket adjustments for precise heat coverage.\u003c\/p\u003e\n\u003ch1\u003eWhat's Included\u003cbr\u003e\n\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003ePatio Heater\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eFeatures\u003c\/h1\u003e\n\u003cp\u003eWith its durable build and precise directional heating, the Cobalt Electric is a powerful and reliable outdoor heating solution for wall or ceiling installation.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003ePowerful Electric Heat \u003c\/strong\u003e- Available in 4000W and 6000W models for powerful heating up to 144ft².\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAdjustable Mounting Options\u003c\/strong\u003e - Supports wall and ceiling installations, providing versatility to suit various space requirements\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eIndustrial Design \u003c\/strong\u003e- Crafted with high-quality quartz heating elements and robust 304-grade stainless steel construction.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDirectional Heating\u003c\/strong\u003e - Adjustable bracket system allows for precise heat direction, optimizing comfort for specific seating or lounge areas.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eSpecifications\u003c\/h1\u003e\n\u003ctable style=\"height: 349.283px;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003eItem Number\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003e\n\u003cspan\u003eBH0610004\u003c\/span\u003e\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003eProduct Type\u003c\/td\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003e\u003cspan\u003eHeater\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003eSeries\u003c\/td\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003eCobalt\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003eFuel Type\u003c\/td\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003eElectric\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003eWattage\u003c\/td\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003e6000W\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003eFinish\u003c\/td\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003eSilver\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003eAverage Heat Area\u003c\/td\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003eup to 160ft2\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003eMinimum Floor Clearance\u003c\/td\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003eWall 6’ Ceiling 8’\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003eDimensions\u003c\/td\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003e56” x 8.5” x 3.5”\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003eWeight\u003c\/td\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003e22 lbs.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003eApproval Certification\u003c\/td\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003eINTERTEK ETL \/ cETL 4005951\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003eRated Current\u003c\/td\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003e220-240V\/25A\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003eIP Rating\u003c\/td\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003eIPX4\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003eInstallation\u003c\/td\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003eWall\/ Ceiling Mount\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 55.15px;\"\u003e\n\u003ctd style=\"height: 55.15px;\"\u003eControl Options\u003c\/td\u003e\n\u003ctd style=\"height: 55.15px;\"\u003eAffinity On\/Off\u003cbr\u003eAffinity Dimmer\u003cbr\u003eManual Wall Switch\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003eWarranty\u003c\/td\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003e1 Year Parts (7 Years on Elements)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch2 style=\"text-align: start;\"\u003eTechnical Dimension\u003c\/h2\u003e\n\u003cp style=\"text-align: start;\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/CobaltDimensions.jpg?v=1765053097\" alt=\"\"\u003e\u003c\/p\u003e\n\u003ch2 style=\"text-align: start;\"\u003eHeat Blooms\u003c\/h2\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Cobalt-Heat-Blooms.jpg?v=1765053195\" alt=\"\"\u003e\u003c\/p\u003e\n\u003ch2\u003eClearances\u003c\/h2\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Cobalt-Electric-Clearances.jpg?v=1765053261\" alt=\"\"\u003e\u003c\/p\u003e\n\u003ch2\u003eBromic Smart-Heating Switch Compatibility Chart\u003c\/h2\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Compatibility_Chart.jpg?v=1765666026\"\u003e\u003c\/p\u003e\n\u003ch1\u003eWarranty\u003c\/h1\u003e\n\u003ctable width=\"100%\" style=\"width: 100.094%;\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 46.6422%;\"\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/1-year_Warranty_Badge_6b87d735-52f4-4c48-bc3a-7a92fba0db3a.jpg?v=1714267673\"\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 52.9793%;\"\u003eBromic Heating Warranty is applicable to the original owner only. In accordance with the warranty terms and conditions specified below.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003eBromic Heating or its agent (the warrantor) will furnish the ORIGINAL OWNER;\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003ea replacement Bromic Heating heater or\u003c\/li\u003e\n\u003cli\u003ea replacement part for any component part which fails.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003eThe warranty period is determined by product line from the date of purchase according to the table below:\u003c\/p\u003e\n\u003ctable width=\"100%\" style=\"width: 100.094%; height: 183.833px;\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003ePlatinum Electric\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e3 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 36.7667px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 36.7667px;\"\u003ePlatinum Electric Marine\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 36.7667px;\"\u003e5 years (land-based applications); 3 years (marine vessels)\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eEclipse Pendant\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e3 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eEclipse Portable\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e3 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eTungsten Electric\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e2 years Heater (7 years on Heating Elements)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003ePlatinum Gas\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e2 years (excluding maintenance items*)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eTungsten Gas\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e2 years (excluding maintenance items*)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eTungsten Portable\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e1 year\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eAffinity Controllers\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e1 year\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp style=\"padding-left: 40px;\"\u003e\u003cem\u003e* Excludes hoses and igniters\u003c\/em\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eService and Labor Responsibility\u003c\/strong\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eUnder this limited warranty, the warrantor will provide only a replacement heater or part thereof. The owner is responsible for all other costs. \u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eSuch costs may include, but are not limited to:\u003cbr\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003eLabor charges for service, removal, or re-installation of the heater or part thereof.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eShipping and delivery charges for forwarding the new heater or replacement part from the nearest distributor and returning the claimed defective heater or part to such distributor.\u003c\/li\u003e\n\u003cli\u003eAll cost necessary or incidental for handling and administrative charges and for any materials and\/or permits required for installation of the replacement heater or part.\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003e\u003cem\u003e\u003cspan style=\"color: #000000;\"\u003e\u003cstrong\u003eIMPORTANT:\u003c\/strong\u003e\u003c\/span\u003e Bromic Heaters must be installed by a licensed technician. Installation attempted by a non-authorized agent\/technician will void the warranty.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic_Catalog_Web.pdf?v=1759801363\" rel=\"noopener\" target=\"_blank\"\u003eBromic Catalog\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Product-Cut-Sheet-Cobalt-Electric.pdf?v=1750458367\" target=\"_blank\"\u003e\u003cspan\u003eCobalt Electric Spec Sheet\u003c\/span\u003e\u003c\/a\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic-Cobalt-Smart-Heat-Electric-Instruction-Manual-US.pdf?v=1765053482\" rel=\"noopener\" target=\"_blank\"\u003e\u003cspan\u003eInstruction Manual\u003c\/span\u003e\u003c\/a\u003e\u003cspan style=\"text-decoration: underline;\"\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Switch_Compatibility_Chart_-_new_models_9-23.xlsx?v=1765666342\" rel=\"noopener\" target=\"_blank\"\u003eAffinity Control Chart Sheet\u003c\/a\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat’s better? Electric or Gas?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThere are multiple benefits to each of these power sources. Ultimately, it’ll depend on the space that needs to be heated and what existing power sources are available.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat is radiant heat?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eRadiant heat works like the sun. Instead of heating the air around you, it heats people and objects. This makes radiant heat a more effective heating source, as it is less likely to be affected by the wind.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan the Bromic propane free-standing heaters be converted from propane to natural gas?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eYes. We do offer a conversion kit that allows the heater to be hooked up to a natural gas line.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat kind of gas tank can be used with the heater??\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Bromic Tungsten Portable can hold a standard 5 gallon propane tank or a 10 gallon propane tank.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat’s the difference between the Tungsten and Platinum collections?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThere are a number of differences. First and foremost, they differ in their designs. While our Tungsten collection features a honeycomb mesh in front of the heat panels, our Platinum series is covered by a ceramic glass screen that is encased in a stainless-steel frame. The electric heaters in the collections also differ in the heat output. Our Tungsten series comes in 2000, 3000, 4000 and 6000W, while our Platinum Electric heaters are available in 2300 and 3400W.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eDo the heaters come with a controller?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eBesides the Eclipse Portable heater, the heaters do not come with a controller as everyone has different preferences when it comes to how they want to control their heater. Bromic offers a variety of controls options, which can be purchased as an additional accessory.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow can I control the heaters?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eWe offer various options to control your heater. Depending on the model, you can choose between simple on\/off controls or dimmer controls (electric heaters only). We also offer a master remote to control groups of heaters.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan the heaters be paired with automatic controls such as timers and thermostats?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eYes, this is possible via a home or building automation system. We offer the Bromic Smart-Heat Link, which can connect to a building automation system via RS232 plugin.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan I use my home automation system with Bromic heaters?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eBromic outdoor heaters can be linked to any home automation device that offers a RS232 communication connection. Many home automation systems will offer a RS232 port either as standard or as a retrofit option.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat do I need to connect my Bromic outdoor heater to my home automation system?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eYou choose how you wish to control your heater. You can pair any combination and number of Bromic On\/Off and\/or Dimmer controls together with one Bromic Smart-Heat Link.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eMy heater shows signs of rust. Is this covered under the warranty?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eWhile all our heaters have a corrosion-resistant base material or paint, it remains the owners responsibility to periodically clean the heaters to maintain the high level finish. We also recommend using our Platinum Marine heating series for coastal conditions which provides additional corrosion resistance.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eAre Bromic Heaters weatherproof?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eBromic Heaters are weather resistant, but not water proof. They can be exposed to the elements, but as with any outdoor product, the better the care, the longer the life.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan I install the fixed mounted heaters myself?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eNo, all the fixed mounted heaters must be installed by a licensed technician.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow do I know if I need the 208V or 220-240V electric heater version?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eIn North America, the terms 220V, 230V, and 240V all refer to the same system voltage level. It’s primarily reserved for use in residential buildings and comes from a single phase system. A 240V service is accomplished by using two “hot” 120V standard lines. Most large electric appliances likes cook stoves, hot water heaters, and some other home appliances require this voltage. 208V, on the other hand, is from a 3 phase system and primarily found in commercial applications.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e","brand":"Bromic Heating","offers":[{"title":"Default Title","offer_id":45066057548064,"sku":"BH0610004","price":702.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0741\/9442\/0000\/files\/Bromic-Heating-Cobalt-56-6000-Watt-Electric-Patio-Heater.jpg?v=1729304872"},{"product_id":"bromic-heating-eclipse-smart-heat-28-2900-watt-240v-electric-heater-with-twin-pole","title":"Bromic Heating Eclipse Smart-Heat 28\" 2900 Watt 240V Electric Heater With Twin Pole","description":"\u003cp\u003eElevate the ambiance of any outdoor space with our contemporary Eclipse Smart-Heat™ Electric heater. Available in six unique mounting options, this dual-functioning heater not only provides efficient warmth but also illuminates light with its built-in LED ring reshaping the realm of outdoor heating.\u003c\/p\u003e\n\u003cp\u003eThe Eclipse Smart-Heat Electric series will allow you to go straight from dinner to drinks thanks to its dimmable LED lighting rail and 3 different heat settings. With its sleek ceramic screen and matte black appearance, the Bromic Eclipse Smart-Heat\u003csup\u003eTM\u003c\/sup\u003e series strikes the perfect balance between ambience, style, and functionality.\u003c\/p\u003e\n\u003cp\u003eIn addition to the complimentary 24″ Twin Pole, the Eclipse Electric can be paired with five other striking pole designs, including wall-mounted and ceiling-mounted options. For the ultimate in convenience, combine this sleek heater with the Bromic Smart-Heat\u003csup\u003eTM\u003c\/sup\u003e Eclipse dimmer controller and wireless remote to accurately adjust the heat and light coverage from the comfort of your seat!\u003c\/p\u003e\n\u003ch1\u003eWhat's Included\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003eElectric Heater\u003c\/li\u003e\n\u003cli\u003eTwin Pole\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eNot Included\u003cem\u003e (Sold Separately)\u003c\/em\u003e\n\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eDimmer Control\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eMaster Remote\u003c\/li\u003e\n\u003cli\u003eOther Installation Options\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eFeatures\u003cbr\u003e\n\u003c\/h1\u003e\n\u003cp\u003eFeaturing a contemporary pendant design, this dual functioning heater delivers efficient heat and light, creating an inviting atmosphere for unparalleled outdoor comfort.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eFlexible Mounting Options - Minimal vertical clearance requirements and a wide range of wall, ceiling, and free-standing options to suit any space.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003ePremium Construction - Premium, corrosion-resistant double-coated steel to ensure longevity of use and aesthetic appeal.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eUnique Design - Elegantly understated design that complements any design-focused outdoor environment.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eCeramic Screen - Spreads heat evenly across any area while minimizing light emission from the heating element.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eDimmable LED Light - Complete flexibility over level of brightness for the right amount of ambience.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003ePrecise Control - Accurately adjust the heat output (0\/33\/66\/100%) for complete control over the level of comfort.\u003c\/li\u003e\n\u003cli\u003eCompatible with Smart-Wireless Technology\u003c\/li\u003e\n\u003cli\u003eNote: Cannot be angled, must face straight down\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eSpecifications\u003c\/h1\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eModel\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd\u003e2900W PENDANT SERIES\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eItem Number\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd\u003eBH0920001-2\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFuel Type\u003c\/td\u003e\n\u003ctd\u003eElectric\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eColor\u003c\/td\u003e\n\u003ctd\u003eBlack \u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAverage Heat Area\u003c\/td\u003e\n\u003ctd\u003e121 Sq.ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eHeat Output (Watts)\u003c\/td\u003e\n\u003ctd\u003e2,900W\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRated Current \u0026amp; Voltage\u003c\/td\u003e\n\u003ctd\u003e11.4 A (220V) | 11.8 A (230V) | 12.1 A (240V)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMin. Floor Clearance\u003c\/td\u003e\n\u003ctd\u003eWall - 96\"\u003cbr\u003eCeiling - 96\"\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eLED Color\u003c\/td\u003e\n\u003ctd\u003eWarm White - Dimmable\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eLED Temperature\u003c\/td\u003e\n\u003ctd\u003e3000K\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eLED Lumens\u003c\/td\u003e\n\u003ctd\u003e497\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDimension\u003c\/td\u003e\n\u003ctd\u003e28\" (Diameter) x 8\" (Height)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWeight\u003c\/td\u003e\n\u003ctd\u003e30 lbs.\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eApproval Certification\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd\u003eSGS \/ NA SGSNA\/21\/GZ\/00074\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch2\u003eTechnical Dimensions\u003cbr\u003e\n\u003c\/h2\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Eclipse-Pendant_dimensions.png?v=1727486843\"\u003e\u003c\/p\u003e\n\u003ch2\u003eHeat Blooms\u003c\/h2\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Eclipse_heat-bloom.png?v=1727486864\"\u003e\u003c\/p\u003e\n\u003ch2\u003eMounting Options\u003c\/h2\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/eclipse-installation.png?v=1727486684\"\u003e\u003c\/p\u003e\n\u003ch2\u003eClearances\u003cstrong\u003e\u003c\/strong\u003e\n\u003c\/h2\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Eclipse-Pendant_clearances.png?v=1727486812\"\u003e\u003c\/p\u003e\n\u003ch2\u003eAffinity Compatibility Chart\u003c\/h2\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Compatibility_Chart.jpg?v=1765666026\" alt=\"\"\u003e\u003c\/p\u003e\n\u003ch1\u003eWarranty\u003c\/h1\u003e\n\u003ctable style=\"width: 100.094%;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 46.6422%;\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/1-year_Warranty_Badge_6b87d735-52f4-4c48-bc3a-7a92fba0db3a.jpg?v=1714267673\" alt=\"\"\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 52.9793%;\"\u003eBromic Heating Warranty is applicable to the original owner only. In accordance with the warranty terms and conditions specified below.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003eBromic Heating or its agent (the warrantor) will furnish the ORIGINAL OWNER;\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003ea replacement Bromic Heating heater or\u003c\/li\u003e\n\u003cli\u003ea replacement part for any component part which fails.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003eThe warranty period is determined by product line from the date of purchase according to the table below:\u003c\/p\u003e\n\u003ctable style=\"width: 100.094%; height: 183.833px;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003ePlatinum Electric\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e3 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 36.7667px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 36.7667px;\"\u003ePlatinum Electric Marine\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 36.7667px;\"\u003e5 years (land-based applications); 3 years (marine vessels)\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eEclipse Pendant\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e3 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eEclipse Portable\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e3 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eTungsten Electric\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e2 years Heater (7 years on Heating Elements)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003ePlatinum Gas\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e2 years (excluding maintenance items*)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eTungsten Gas\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e2 years (excluding maintenance items*)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eTungsten Portable\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e1 year\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eAffinity Controllers\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e1 year\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp style=\"padding-left: 40px;\"\u003e\u003cem\u003e* Excludes hoses and igniters\u003c\/em\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eService and Labor Responsibility\u003c\/strong\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eUnder this limited warranty, the warrantor will provide only a replacement heater or part thereof. The owner is responsible for all other costs. \u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eSuch costs may include, but are not limited to:\u003cbr\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003eLabor charges for service, removal, or re-installation of the heater or part thereof.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eShipping and delivery charges for forwarding the new heater or replacement part from the nearest distributor and returning the claimed defective heater or part to such distributor.\u003c\/li\u003e\n\u003cli\u003eAll cost necessary or incidental for handling and administrative charges and for any materials and\/or permits required for installation of the replacement heater or part.\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003e\u003cem\u003e\u003cspan style=\"color: #000000;\"\u003e\u003cstrong\u003eIMPORTANT:\u003c\/strong\u003e\u003c\/span\u003e Bromic Heaters must be installed by a licensed technician. Installation attempted by a non-authorized agent\/technician will void the warranty.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic_Catalog_Web.pdf?v=1759801363\" target=\"_blank\"\u003eBromic Catalog\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Spec_Sheet_-_Eclipse_Electric_NA_2025.pdf?v=1757003140\" rel=\"noopener\" target=\"_blank\"\u003eEclipse Electric Spec Sheet\u003c\/a\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic-Eclipse-Electric-Pendant-Instruction-Manual-US-2025.pdf?v=1757002755\" rel=\"noopener\" target=\"_blank\"\u003eEclipse Electric Installation Manual\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Switch_Compatibility_Chart_-_new_models_9-23.xlsx?v=1765666342\" target=\"_blank\"\u003eAffinity Control Chart Sheet\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eVideos\u003c\/h1\u003e\n\u003cp\u003e\u003ciframe width=\"100%\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/lNkqTLLKalo\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe width=\"100%\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/RWx9HjDYEsA\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe width=\"100%\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/tY3aeVXetNU\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat pole does the Eclipse come with?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Eclipse Electric comes standard with our 24″ Twin Pole. We offer a variety of other pole mounting option to suit any space.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow can I control my Eclipse heater?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eWe recommend pairing the Eclipse Electric heater with our Eclipse Dimmer Controller and remote to precisely adjust both the temperature and lighting output from a single point.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow many Eclipse heaters do I need?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe number of Eclipse Smart-Heat™ Electric heaters you need depends on the size and layout of your outdoor space.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan I leave the Eclipse Smart-Heat Electric on all night?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eWhile the Eclipse Smart-Heat™ Electric is designed for extended use, Bromic recommends turning it off when not in use for safety and energy conservation. The Eclipse Dimmer Controller makes it easy to power on and off as needed, providing flexibility in managing your outdoor heating.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat are the clearance requirements for the Eclipse Smart-Heat Electric?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eBromic specifies clearance requirements for the Eclipse Electric outdoor heater to ensure safe and efficient operation. Adhering to these guidelines minimizes potential obstructions, ensuring the heater functions optimally and safely in your outdoor space.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow bright does the Eclipse Smart-Heat Electric get?\u003c\/strong\u003e\u003c\/summary\u003e\nBeing an outdoor electric heater with light, the Eclipse Electric’s built-in LED lighting rail can be adjusted from 50% to 100% dimmability using the Eclipse Dimmer Controller presets. Quickly dim the lighting further in 1% increments using the up or down arrows on the remote.\u003cbr\u003e\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat mount options does the Eclipse Smart-Heat electric support?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eIn addition to the complimentary 24” Twin Pole, the Eclipse Electric outdoor heater can be paired with five other striking pole designs, including wall and ceiling mounted options.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eIs the Eclipse Smart-Heat Electric expensive to operate?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Eclipse Smart-Heat™ Electric is designed with energy efficiency in mind. The cost to install and operate the heater varies by location. It is recommended to check with your local provider for a more accurate cost comparison.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eIs the Eclipse Smart- Heat Electric weather resistant?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Eclipse Smart-Heat™ Electric is composed of durable 304-grade stainless steel, built to withstand various weather conditions. Although our heaters are made from premium materials and engineered for longevity, we recommend that they are best mounted under coverings and not directly exposed to rain, snow and salt mist to ensure they maintain their aesthetic appeal.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan the Eclipse Smart-Heat electric be used in an enclosed patio?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Eclipse Smart-Heat™ Electric outdoor heater does not require ventilation as there are no harmful biproducts such as gasses released into the air, making them the ideal heating solution for enclosed spaces.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow many heat settings does the Eclipse Smart-Heat Electric have?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Eclipse Smart-Heat™ Electric is a dual-functioning outdoor light with heater available with a 2900 Watt heat output that can be adjusted using the Eclipse Dimmer Controller’s built-in heat settings of 33%, 66%, and 100%.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003e\u003cstrong\u003eGeneral FAQs\u003c\/strong\u003e\u003c\/p\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat’s better? Electric or Gas?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThere are multiple benefits to each of these power sources. Ultimately, it’ll depend on the space that needs to be heated and what existing power sources are available.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat is radiant heat?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eRadiant heat works like the sun. Instead of heating the air around you, it heats people and objects. This makes radiant heat a more effective heating source, as it is less likely to be affected by the wind.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan the Bromic propane free-standing heaters be converted from propane to natural gas?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eYes. We do offer a conversion kit that allows the heater to be hooked up to a natural gas line.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat kind of gas tank can be used with the heater??\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Bromic Tungsten Portable can hold a standard 5 gallon propane tank or a 10 gallon propane tank.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat’s the difference between the Tungsten and Platinum collections?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThere are a number of differences. First and foremost, they differ in their designs. While our Tungsten collection features a honeycomb mesh in front of the heat panels, our Platinum series is covered by a ceramic glass screen that is encased in a stainless-steel frame. The electric heaters in the collections also differ in the heat output. Our Tungsten series comes in 2000, 3000, 4000 and 6000W, while our Platinum Electric heaters are available in 2300 and 3400W.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eDo the heaters come with a controller?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eBesides the Eclipse Portable heater, the heaters do not come with a controller as everyone has different preferences when it comes to how they want to control their heater. Bromic offers a variety of controls options, which can be purchased as an additional accessory.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow can I control the heaters?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eWe offer various options to control your heater. Depending on the model, you can choose between simple on\/off controls or dimmer controls (electric heaters only). We also offer a master remote to control groups of heaters.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan the heaters be paired with automatic controls such as timers and thermostats?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eYes, this is possible via a home or building automation system. We offer the Bromic Smart-Heat Link, which can connect to a building automation system via RS232 plugin.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan I use my home automation system with Bromic heaters?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eBromic outdoor heaters can be linked to any home automation device that offers a RS232 communication connection. Many home automation systems will offer a RS232 port either as standard or as a retrofit option.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat do I need to connect my Bromic outdoor heater to my home automation system?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eYou choose how you wish to control your heater. You can pair any combination and number of Bromic On\/Off and\/or Dimmer controls together with one Bromic Smart-Heat Link.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eMy heater shows signs of rust. Is this covered under the warranty?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eWhile all our heaters have a corrosion-resistant base material or paint, it remains the owners responsibility to periodically clean the heaters to maintain the high level finish. We also recommend using our Platinum Marine heating series for coastal conditions which provides additional corrosion resistance.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eAre Bromic Heaters weatherproof?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eBromic Heaters are weather resistant, but not water proof. They can be exposed to the elements, but as with any outdoor product, the better the care, the longer the life.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan I install the fixed mounted heaters myself?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eNo, all the fixed mounted heaters must be installed by a licensed technician.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow do I know if I need the 208V or 220-240V electric heater version?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eIn North America, the terms 220V, 230V, and 240V all refer to the same system voltage level. It’s primarily reserved for use in residential buildings and comes from a single phase system. A 240V service is accomplished by using two “hot” 120V standard lines. Most large electric appliances likes cook stoves, hot water heaters, and some other home appliances require this voltage. 208V, on the other hand, is from a 3 phase system and primarily found in commercial applications.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Controls FAQs\u003c\/strong\u003e\u003c\/p\u003e\n\u003cdiv style=\"text-align: left;\"\u003e\n\u003ctable style=\"height: 18.8833px;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.8833px;\"\u003e\n\u003ctd style=\"height: 18.8833px;\"\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eAffinity Smart-Heat Controller Collection?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cstrong\u003eBromic Controls\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Smart-Heat™ Controller Collection\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe Affinity Smart-Heat™ Collection redefines control and connectivity. Enabled by Wi-Fi and Bluetooth, these advanced controllers offer expanded heater channel capacity and seamless integration with the Bromic app—empowering users with precise, intuitive control for every environment.\u003c\/p\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_OnOff_Series.jpg?v=1765374564\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity On\/Off Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe Affinity On\/Off Series enables connected Platinum, Tungsten or Cobalt gas or electric heaters to operate at full power with a single command, delivering straightforward, reliable control for any outdoor space.\u003c\/p\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Dimmer_Series.jpg?v=1765374623\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Dimmer Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eCompatible with Platinum, Tungsten, and Cobalt electric heaters, the Affinity Dimmer Series provides instant, precise heat adjustment in 1% increments, offering customized control for any outdoor environment.\u003c\/p\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Eclipse_Series.jpg?v=1765374653\" alt=\"\" style=\"display: block; margin-left: auto; margin-right: auto;\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Eclipse Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eDesigned for the Eclipse Collection, the Affinity Eclipse Series provides precise, incremental control over both heat and integrated LED lighting, delivering tailored ambience with every use.\u003c\/p\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cstrong\u003eTap Into Comfort\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eGet more from your Bromic heaters than ever before. Our Affinity Smart-Heat™ Controls pair seamlessly via Wi-Fi, Bluetooth or optional Ethernet connection to our new Bromic Heating app, where users have complete, customizable control over their comfort in the palm of their hand:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWiFi, Bluetooth or Ethernet connectivity\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eComplete control of heat output with On\/Off and Dimming functionality\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eMulti-heater management of unlimited connected controllers\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eCreate heater grouping within zones\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eTimer \u0026amp; schedule settings\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eVoice control integration with Amazon Alexa \u0026amp; Google Home\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eManage multiple sites from one app\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eAdmin control with multi-user management\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eConnect with home automation or building management systems\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Manual_Wall_Switch_Series.jpg?v=1765374713\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eManual Wall Switch Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAvailable in single and double-channel models for both indoor and outdoor use, the Manual Wall Switch Series provides simple, dependable on\/off control for any heating configuration.\u003c\/p\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Expansion_Board.jpg?v=1765374745\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Expansion Board\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eCompatible with 1- and 2-channel On\/Off and Dimmer models, the Affinity Expansion Board enables seamless Ethernet integration for reliable connectivity across outdoor heating systems. Equipped with 0-10V connections, it easily interfaces with home automation and business management systems for complete control.\u003c\/p\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cstrong\u003eAffinity Compatibility Chart\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Chart.jpg?v=1765374296\"\u003e\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cdiv style=\"text-align: left;\"\u003e\n\u003ctable style=\"height: 18.8833px;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.8833px;\"\u003e\n\u003ctd style=\"height: 18.8833px;\"\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow to Use the New Bromic Heating App?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Eclipse-Electric-w.-Bromic-Heating-App.png?v=1739518887\"\u003e\u003c\/p\u003e\n\u003cp\u003eBromic is excited to announce the new Affinity Collection of controls to their product line-up! Now, with the new Affinity Collection, you can easily control and monitor your heaters through Bromic’s dedicated app. This app brings you the power to manage your outdoor heating with the touch of a button, right from your smartphone. From basic On\/Off and Dimming functionality, to state-of-the-art features, this guide will take you through everything you need to know to make the most of this technology, transforming your outdoor space into a cozy retreat.\u003c\/p\u003e\n\u003cp\u003e\u003ciframe src=\"https:\/\/www.youtube.com\/embed\/nUBsBUA31WA\" height=\"315\" width=\"100%\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhy Use the Bromic Heating App?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-App-Hero-Image.png?v=1739520365\"\u003e\u003c\/p\u003e\n\u003cp\u003eThe Bromic Heating App isn’t just another gadget; it’s a gateway to enhancing your outdoor living experience. Imagine enjoying a perfectly heated patio during a cool evening without having to get up or fuss with complicated controls. With this app, you have the ability to:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eEasily adjust the output \u003c\/strong\u003eof your heaters to match the changing weather or your personal comfort preferences.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSet a timer \u003c\/strong\u003efor maximum efficiency to ensure your heaters are only on when in use and not left on when not in use.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eGroup heaters by zone\u003c\/strong\u003e to control multiple units within differing locations (“zones’) simultaneously, perfect for larger outdoor spaces.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSet schedules and scenes\u003c\/strong\u003e that automatically turn on or off your heaters based on your lifestyle.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThis kind of convenience and efficiency is more than just a luxury—it’s a smart way to ensure that your outdoor spaces are always ready for relaxation or entertainment, no matter the weather.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhat You’ll Need to Prepare for Setup\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/How-to-Locate-the-Serial-Number-on-Affinity-Controls.png?v=1739520904\"\u003e\u003c\/p\u003e\n\u003cp\u003eBefore you dive into using the app, make sure your Bromic heaters and controllers are installed and configured by a licensed electrical contractor. Once that’s set up, follow these simple steps to get your app up and running:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eLocate the Serial Number on your controls box:\u003c\/strong\u003e You can find this on the sticker located on the side paneling of your control box. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDownload the Bromic Heating App: \u003c\/strong\u003eFind it on the Apple Store or Google Play and install it on your smartphone or tablet. It is important to note that the Bromic Heating App is only applicable with our Affinity Collection of controls and not with any of Bromic’s Legacy Remote Controllers. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTurn on Bluetooth and Connect to the Internet: \u003c\/strong\u003eEnsure your device has both Bluetooth and an active internet connection. These are crucial for the initial setup and ongoing operation of the app. Initial configuration of the App to your controls box will need to be done within 30ft of the control box, via Bluetooth connection. Once you are set up, you can easily switch your connection to Wi-Fi if desired. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDecide which email address you will be creating an account with: \u003c\/strong\u003eYou’ll need access to this email address to create an account and verify setup. This step ensures that your account is secure and ready to use.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eGetting Started with the Bromic Heating App\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Site-Setup-SCreen-Shots.png?v=1739521513\"\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis is where the magic happens! Once you’ve created an account and verified your email address, you’ll start by naming your site (e.g., “Outdoor Kitchen”, “Deck”, or “Garden Area”) and begin connecting your controllers.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eSet Up Your Site: \u003c\/strong\u003eSelect the controllers from the list that appears on your screen. Only those located within 30ft in discovery mode will be visible. If there are multiple controls on site, you can confirm that you are setting up the correct one by verifying the serial number in the App with the serial number on the controller box match one another. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eConfigure the Controller: \u003c\/strong\u003eNext, you will want to set up the channels of controllers. It is important to configure each channel of the controller, depending on how many channels your controller box has. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eManage Your Connections: \u003c\/strong\u003eYou will be taken to a page to manage your controller’s connection. Your controllers are automatically connected via Bluetooth up until now. For more stable and flexible control, connect your controllers via Wi-Fi or Ethernet.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eComplete Setup or Add Another Controller: \u003c\/strong\u003eCongrats! You have made it to the last step where you can now continue to add additional controller boxes or invite additional users if connected on Wi-Fi. In the case that you are done adding controller boxes, and do not wish to invite additional users, select “No, go to invite users”, then select “Skip and Complete Site Creation” on the next screen, then “Done”. Once you select “Done”, you’ll be redirected to the home screen and your heaters will be ready to control.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eInvite Additional Users: \u003c\/strong\u003eWhether it be family members or guests who will need access to the heaters. The app makes this easy and secure:\u003cbr\u003e\n\u003cul\u003e\n\u003cli\u003eInvite Users: As the admin user, you can invite others to use the app. Simply go to the settings, click “Manage Users,” and send an invitation via email. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eControl Access: Not everyone needs full control. You can assign different roles to different users, ensuring that only those who need it can make changes to the heating settings. Of the two control access options to choose from, Admin or User, you can assign individuals different roles ensuring that only those who need it can make changes to the heating settings.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThis feature is particularly useful if you have frequent guests or if you rent out your home as a vacation property. It allows you to maintain control while offering convenience to others.\u003c\/p\u003e\n\u003cp\u003eBy following these steps, you’ll have your Bromic Heating App ready to go in no time, giving you seamless control over your outdoor heating system.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eNavigating the Bromic Heating App\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eOnce your setup is complete, navigating the app becomes second nature. The user interface is designed to be intuitive, offering you easy access to all the features that make your outdoor space more enjoyable.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eHome Screen: \u003c\/strong\u003eThis is your command center. Here, you can see all connected appliances, zones, and scenes. Each heater is listed with a symbol indicating its connection type—Bluetooth, WiFi, or Ethernet—so you know exactly how it’s connected.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAppliances:\u003c\/strong\u003e In this section, you can turn on each heater with a simple toggle. If your heater has a dimming feature, you can adjust the heat level using a slider from 0% to 100%. For more detailed settings, like changing the appliance name or setting a timer, just click the arrow next to the heater’s name.\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Appliances-1067x1600.png?v=1739522203\"\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eZones: \u003c\/strong\u003eFor those with multiple heaters, the Zone feature is a lifesaver. It allows you to group heaters together, so you can manage them all at once—whether you want to turn them all on, set a time, set them to the same heat level, or schedule them to switch off at a certain time.\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Zones-1067x1600.png?v=1739522230\"\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eScenes: \u003c\/strong\u003eThis feature is ideal for setting up a routine. Whether it’s turning on the heaters every evening or ensuring they switch off after a party, for residential applications or to turn all heaters off at the end of each service for commercial applications, you can schedule these actions in advance. The scene operation works on a 7-day schedule, giving you full control over your outdoor environment.\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Scenes-1067x1600.png?v=1739522255\"\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eEnhancing Your Experience with Zones and Scenes\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eLet’s dive a bit deeper into Zones and Scenes, two of the app’s most powerful features.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eZones:\u003c\/strong\u003e Imagine having a large outdoor space with different sections—perhaps a dining area, a lounging space, and a poolside corner. With Zones, you can control each area separately or together. You might want the dining area warmer during dinner but keep the lounge area cooler until after. Zones make this possible with just a few taps.\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Zones-Example-1600x900.gif?v=1739522568\"\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eScenes: \u003c\/strong\u003eThink of Scenes as your personal heating butler. Hosting a Sunday brunch? Set a scene to warm up the patio just before your guests arrive. Planning a cozy evening with family? Another scene can ensure your heaters are on and set to the perfect temperature by the time you step outside. \u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App_Setting-up-Scenes.gif?v=1739522592\"\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThese features are not just about control; they’re about creating an atmosphere. With the Bromic Heating App, you’re not just turning heaters on and off; you’re setting the mood, ensuring comfort, and enhancing the overall experience of your outdoor space.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eTroubleshooting \u0026amp; Support\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eWhile the Bromic Heating App is designed to be user-friendly, there might be times when you need a little help. Our website includes built-in troubleshooting and a detailed FAQ section that covers common issues. Additionally, customer support is always just a call or click away if you need further assistance.\u003c\/p\u003e\n\u003cp\u003eWith the Affinity Collection and the Bromic Heating App, you’re not just controlling your heaters—you’re elevating your outdoor living experience. By providing easy-to-use controls with personalized zones and customized scenes, the app allows you to enjoy warmth and comfort with minimal effort. Whether you’re hosting guests or enjoying a quiet evening outdoors, the app’s smart features ensure that your space is always perfectly heated. Here’s to creating a cozy and inviting outdoor environment with Affinity!\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\u003c\/tbody\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eConnect to Comfort\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-1_480x480.png?v=1725672230\" alt=\"\"\u003e\u003c\/p\u003e\n\u003cp\u003eTap Into Comfort\u003c\/p\u003e\n\u003cp\u003eGet more from your Bromic heaters than ever before. Our Affinity Smart-Heat™ Controls pair seamlessly to our new, state-of-the-art Bromic Heating app, where users have complete, customizable control over their comfort in the palm of their hand. Available for IOS and Android.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eThe Affinity Difference\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-App-Affinity-Difference-GIF.gif?v=1739592822\"\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eWith a range of smart capabilities, Bromic’s App helps set the stage for any outdoor space.\u003c\/p\u003e\n\u003cp\u003eWi-Fi, Bluetooth, and Ethernet Connectivity\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eEasily connect and control your outdoor heaters using either a Wi-Fi, Bluetooth, or Ethernet connection.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eAdmin control with multi-user management\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAdd or remove multiple users full access to controlling your outdoor heaters.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eComplete Integration with Smart Systems\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eOptionally integrate with your Building Management System (BMS) using 0-10V control for advanced and centralized management.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eManage an unlimited amount of heaters\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAdd as many heaters as needed across different locations for unlimited control.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eTimer \u0026amp; Schedule Settings\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eSet timers and schedules to automate your heating needs and never worry about leaving a heater on without supervision.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eVoice Control Enabled\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eTake advantage of voice control for Google Home and Amazon Alexa to adjust heat settings, hands-free.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCreate zones for sites\/rooms\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eGroup your heaters to be controlled by a single command in different zones throughout your outdoor space.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat products can be used with the Affinity On\/Off control series?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Affinity On\/Off Controls can be used with all Bromic Heating Platinum, Tungsten and Cobalt Electric and Gas Heater models.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow many heaters can I control with this controller?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eSingle Channel Controls are rated for 6kW maximum, Dual Channel controls are rated for 12 kW maximum. Both Single and Dual Channel options can control multiple heaters within their maximum capacity. Each channel can control up to 10 gas heaters.\u003c\/p\u003e\n\u003cp\u003eExamples:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eA Single 6 kW On\/Off Control is compatible with 2 Platinum 2300W Electric Heaters.\u003c\/li\u003e\n\u003cli\u003eA Dual 12 kW OnOff Control is compatible with 2 Tungsten 6000W Electric Heaters.\u003c\/li\u003e\n\u003cli\u003eA Single 6 kW On\/Off Control is compatible with up to 10 Gas Heaters.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan I control elements individually with the Affinity On\/Off control series?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eYes, when using the 12 kW Dual Channel On\/Off Control, uses can control the dual elements of these heaters individually:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003ePlatinum 4500W\u003c\/li\u003e\n\u003cli\u003eTungsten 4000W, 6000W\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eDo these controllers have a timer function?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Bromic App includes both timer\/scheduling function.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eBromic Heating App FAQs\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eCan I use the Bromic App with Bromic’s legacy controls?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNo, the App is designed for the new Affinity Collection of controls and is not backward compatible.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan multiple users access the same account?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes, permissions can be assigned to multiple users.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I group my heaters into zones for easier control? How many heaters can I add in a zone? \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes, the App provides the ability to group an endless amount of heaters into zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I set-up heating zones?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYou can watch this video for specific instructions on setting scenes and zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I put my heaters on automatic timers? Can zone groups be put on timers?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYou can watch the video for specific instructions on setting scenes and zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I create automatic schedules for my heaters?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYou can watch this video for specific instructions on setting scenes and zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I control more than one site from the same App account?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes, multiple sites can be controlled from the same App account as long as the controllers at each site are connected via WiFi or Ethernet and configured on the App account.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow many controllers can I operate from one App account?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAn unlimited number of Heater Controls in the same installation can be controlled from one App.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eDo I have to use the App to control my heaters?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eIf using the Affinity Collection of controls, you will need to download the Bromic App to complete the installation and control the heaters.\u003c\/li\u003e\n\u003cli\u003eOnce set-up, the App account can be linked to your Google Home or Alexa account to enable voice controls, or the accessory board can be used to integrate with common home automation systems via 0-10V.\u003c\/li\u003e\n\u003cli\u003eAlternatively, you can choose to install manual switches as an alternative to the App based controls [be sure to link to the switches].\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat do I do if I don’t have good WiFi service?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eA reliable Wi-Fi connection is required for using the App based controls.  You can choose to install manual switches as an alternative to the App based controls\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eDo I need to be close to the controllers if I’m going to use WiFi?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNo, you can be almost anywhere with a reliable internet connection to use the Bromic App.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I use the app and BMS capabilities at the same time?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNo, once the Controls are connected to a Business Management System or Home Automation System, that product takes over control of the Controls and the App is disabled.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eI would like to switch heaters off after a time period?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThis function is available in different settings. Firstly, when you turn on an appliance, you can also set a timer off interval. You set this each time the heater is turned on and it will then countdown to the interval duration and automatically switch the appliance off. Set this function by clicking the appliance name to go to the detailed screen and setting the timer off internal at the bottom of the screen. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eAlternatively, you can set the timer off delay using schedules. This feature is only available to WiFi connected appliances.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhere do I find the serial number of the controller?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe serial number is represented as a 14 digit code (eg CONF2C23080005). The digits will be different for each type of controller. The serial number is printed on the product label attached to the controller. It can also be located via the menu on the Bromic Smat-Heat App, under Site configuration-\u0026gt; Edit Site. All the controllers will be listed and within each controller setting you can identify the connected heaters.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I setup my controller to work with Google Home or Alexa?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAll Affinity controllers have the capability of working with Google Home or Alexa. (Unfortunately, we do not support Apple Home at this stage.)\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eUsing the Bromic Smart-Heat App, follow the installation instructions and ensure it is configured to work in WiFi (or ethernet, if you have an expansion board fitted). Note voice control will not work with Bluetooth or BMS configured setups.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eOnce you have your heaters operating with the Bromic Smart-Heat App, go to your Google Home or Alexa App and setup a new device under “Bromic Smart-Heat.” Authorize the paring by logging into the Bromic Smart-Heat App and confirming the setup.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eFor more details, refer to the instruction manual and videos available from the Bromic website.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat is a site and how do I configure my heaters?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Bromic Smart-Heat App will guide you through the installation process, step by step to configure each controller. Before you commence the installation, a little planning is required to define how to setup the heaters within the App. Sites are created to group heaters and separate site control. You can have all heaters on one site, accessible to all users or split the heaters into groups allocated to different sites. Sites function to separate user access if this is required by inviting users to each site independently (by the site admin user.)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow many heaters can I control with my App?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThere is no limitation of the number of heaters configured to a site, or the number of sites a user has access to.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat is an Admin User and how do I invite my friends?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Bromic Smart-Heat App assigns Users to sites and there are 2 types of User roles. Admin Users have complete access and control of the site setup. User roles are restricted to operational control of the appliances. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eBoth types of users are added to a site by invitation unless it is a new installation, the user that creates the site is automatically assigned as an Admin user. Admin users having complete control of the site setup are responsible for inviting other users. Go to Manage Users under the settings menu to invite new members by entering their name and email address. All members need to download the app, register, and confirm their invitation by email.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eI have registered as a user but I cannot access the App?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWhen you create an account using your email address, the registration process requires the user to validate the invitation by confirming the email address. Log into the email account and search for the Bromic Smart-Heat registration invitation email. If this is not located in the inbox, check the spam or junk folder in case the email was caught by Spam filters.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eIf you have not received the email, register again using the same details.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eNote if you mistyped the email address the invitation will not be sent to the correct email address. Simply register with the correct details.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe App reports the controller is not reachable. Why does this happen?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWhen a controller loses WiFi\/Ethernet\/Internet connection it will revert to a Bluetooth connection. However if the Bluetooth is out of range or the controller has been powered off, the App will report the controller as unreachable. In the situation this is not the case, the controller is unreachable if it is connected to another Bluetooth User.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhen I toggle the button, the setting bounces back to its original state. Why does this happen?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Bromic Smart-Heat system operates on a cloud service. This allows many users to control appliances on an array of sites. As there can be many users connected to the one site, it is possible that heaters are being controlled by other users at the same time. Another reason for the button bounce phenomena is due to connection latency. This is the time delay of the data sent to the server and response back. The cloud server is responsible to synchronize the control settings with all users connected to site. If the server detects the control settings do not match with the last received command, it will issue a restore command to sync the control settings. The button bounce phenomena will occur at times and in almost all cases the correct setting is restored within 1-2 seconds.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhere do I find the App version number?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe App version can be found by accessing the AppStore or Google Play.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eIs the App available in other languages?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes. The language set on the App is based on the Smartphone or Tablet region setting. Change the region setting to another language and the App will update. Languages currently available include German, Spanish, Italian, French, Dutch, Japanese.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I delete the Controller?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eDeleting the controller will remove the device from site and restore the configuration to factory default settings. This action can only be performed by Admin Users. Under the Bromic Smart-Heat App menu, go to Site Configuration, Edit Site, select the controller and press the Delete button at the bottom of the screen.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I rename my heaters?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe heater names can be changed within the App from the appliance screen. Go to the home screen where the heaters are listed under appliances, click the heater name to jump to the detailed screen and press on the pencil icon at the top right of the page to change the name.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I re-sort the heaters as they appear on the screen?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eFrom the home screen where the heaters are listed under appliance, scroll to the bottom and click the re-arrange button. Press, hold and drag each heater to the order desired. Save when complete.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eI forgot to turn my heaters off and no one is at home?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eA key feature of the Bromic Smart-Heat App is remote access and control. This is available for controllers configured to operate on an internet connection such as Wifi or Ethernet. Simply open the Bromic Smart-Heat App and turn off the heaters from the appliance menu.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eIf you cannot access the controller, the safety cut off timer will activate after the predefined countdown. This is set by default as 4hours and can be changed by the Admin User.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I know if my Appliances are connected to WiFi?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThere is a connection icon next to the heater name. This icon will change depending on the connection status of the heater.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhy does my Appliance switch from WiFi to Bluetooth or between other connection methods?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Affinity Smart-Heat controllers have the ability to switch connection method depending on the status of the connection. If the internet, ethernet or WiFI connection is lost, the controller will switch to other available connections and if no other connections are configured, then will default to Bluetooth connection. This ensures that the heaters can be operated at all times. Connection will restore back to the WiFi or Ethernet configuration once it is up.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat does the warning message “Controller is unreachable through Bluetooth” mean?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe controller is currently operating on a Bluetooth connection and it is not accessible due to one of the following reasons:\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003col\u003e\n\u003cli\u003eThe controller is out of range from the Smart device connecting to it.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eThe controller is currently connected and working with another Bluetooth device.\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cul\u003e\n\u003cli\u003eAll heaters connected to this controller will display the warning message.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat does the warning message “Controller is currently offline” mean?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe controller is currently powered off and cannot be accessed. All heaters connected to this controller will display the warning message.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhy can’t I setup all heaters on a single Zone?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eZones are used for controlling multiple heaters with common functions. Zones allow heaters to turn on, set all heaters to dimming level of 50%, or set lighting output to any level. It is only possible to setup zones for same type of heating appliances.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhy do my heaters which off automatically after 4hours?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eEach controller has a default 4hr timer off countdown. When the controller is operating on Bluetooth and connection has been idle for 4hrs, the heaters for this specific controller will switch off. This interval setting can be changed to 2, 4, 6, 8 or 12 hours or disabled. Each controller has its own individual settings. To change this, go to the site configuration menu, edit site, select the controller, click the controller name to go to the detailed page. At the bottom there will be a dropdown list to change the value. It is recommended to not disable this setting.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e","brand":"Bromic Heating","offers":[{"title":"Default Title","offer_id":45066300162336,"sku":"BH0920001-2","price":2849.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0741\/9442\/0000\/files\/Bromic-Heating-Eclipse-Smart-Heat-28-2900-Watt-Electric-Heater-With-Twin-Pole.jpg?v=1729503887"},{"product_id":"bromic-heating-eclipse-smart-heat-28-2900-watt-electric-portable-heater-with-dimmer-control-and-remote","title":"Bromic Heating Eclipse Smart-Heat 28\" 2900 Watt Electric Portable Heater With Dimmer Control and Remote","description":"\u003ccenter\u003e\u003c\/center\u003e\n\u003cp\u003e\u003ciframe src=\"https:\/\/www.youtube.com\/embed\/5wG4ja4lOpU\" height=\"315\" width=\"100%\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003csection class=\"product-short-description\"\u003e\n\u003cp class=\"container\"\u003eFeaturing a contemporary design, the dual-functioning Eclipse Smart-Heat™ Portable heater has a stable weighted base, making the placement options for this free-standing heater endless. The built-in Eclipse Dimmer Controller allows complete authority over both heat and light functionality.\u003c\/p\u003e\n\u003c\/section\u003e\n\u003cp\u003eThe Eclipse Smart-Heat Portable is a powerful electric outdoor heater that brings radiant warmth, light and style to design-focused outdoor spaces. This portable electric outdoor heater incorporates ground-breaking heat transfer technologies that result in a high-efficiency outdoor heater and dimmable LED light unit with minimalist, yet striking design aesthetics.\u003c\/p\u003e\n\u003cp\u003eThe Eclipse Smart-Heat Portable comes with our Eclipse Dimmer Controller and wireless remote, so you can quickly adjust both the heat output and gradually dim the lights to achieve the right level of comfort required for any situation.\u003c\/p\u003e\n\u003ch1\u003eWhat's Included\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003eHeater Unit\u003c\/li\u003e\n\u003cli\u003eDimmer Control\u003c\/li\u003e\n\u003cli\u003eRemote\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eFeatures\u003c\/h1\u003e\n\u003cp\u003eFeaturing a contemporary pendant design and stable weighted base, this free-standing dual functioning heater delivers efficient heat and light, creating an inviting atmosphere for luxurious outdoor spaces.\u003cstrong\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eDimmable LED Light - Complete flexibility over level of brightness for the right amount of ambience.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003ePrecise Control - Accurately adjust the heat output (0\/33\/66\/100%) for complete control over the level of comfort.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eCeramic Fascia - Spreads heat evenly across any area while minimizing light emission from the heating element.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eUnique Design - Elegantly understated design that complements any design-focused outdoor environment.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003ePremium Construction - Premium, corrosion-resistant, double-coated steel to ensure longevity of use and aesthetic appeal.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eFlexibility of Use - Stable base unit with wheels for easy manoeuvrability and flexibility over location.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eSpecifications\u003c\/h1\u003e\n\u003ctable width=\"100%\" style=\"height: 257.366px;\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003eModel\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003eSmart-Heat Eclipse\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eItem Number\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd\u003eBH0820001-1\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003eFuel Type\u003c\/td\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003eElectric\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003eColor\u003c\/td\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003eMatte Black \u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003eAverage Heat Area\u003c\/td\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003e121 Sq.ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003eHeat Output (Watts)\u003c\/td\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003e2,900 W\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003eRated Current \u0026amp; Voltage\u003c\/td\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003e11.4 A (220V) \/ 11.8 A (230V) \/ 12.1 A(240V)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003eMounting Options\u003c\/td\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003eFreestanding\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003eMin. Floor Clearance\u003c\/td\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003e79\"\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003eMin. Distance to Combustible Materials\u003c\/td\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003e3.3 ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003eLED Color\u003c\/td\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003eWarm White - Dimmable\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003eLED Temperature\u003c\/td\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003e3000K\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003eLED Lumens\u003c\/td\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003e216.6\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003eDimension\u003c\/td\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003e28\" (W) x 90\" (D) x 94\" (H)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003eWeight\u003c\/td\u003e\n\u003ctd style=\"height: 18.3833px;\"\u003e320 lbs.\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eApproval Certification\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd\u003eSGS \/ NA SGSNA\/21\/GZ\/00074\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch2\u003eTechnical Specifications\u003cbr\u003e\n\u003c\/h2\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Eclipse-Portable_dimensions.png?v=1727570357\"\u003e\u003c\/p\u003e\n\u003ch2\u003eHeat Blooms\u003c\/h2\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Eclipse_heat-blooms.png?v=1727570459\" alt=\"\"\u003e\u003c\/p\u003e\n\u003ch2\u003eClearances\u003cbr\u003e\u003cstrong\u003e\u003c\/strong\u003e\n\u003c\/h2\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Eclipse-Portable_clearances.png?v=1727570566\" alt=\"\"\u003e\u003c\/p\u003e\n\u003ch2\u003eAffinity Compatibility Chart\u003c\/h2\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Compatibility_Chart.jpg?v=1765666026\" alt=\"\"\u003e\u003c\/p\u003e\n\u003ch1\u003eWarranty\u003c\/h1\u003e\n\u003ctable style=\"width: 100.094%;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 46.6422%;\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/1-year_Warranty_Badge_6b87d735-52f4-4c48-bc3a-7a92fba0db3a.jpg?v=1714267673\" alt=\"\"\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 52.9793%;\"\u003eBromic Heating Warranty is applicable to the original owner only. In accordance with the warranty terms and conditions specified below.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003eBromic Heating or its agent (the warrantor) will furnish the ORIGINAL OWNER;\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003ea replacement Bromic Heating heater or\u003c\/li\u003e\n\u003cli\u003ea replacement part for any component part which fails.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003eThe warranty period is determined by product line from the date of purchase according to the table below:\u003c\/p\u003e\n\u003ctable style=\"width: 100.094%; height: 183.833px;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003ePlatinum Electric\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e3 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 36.7667px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 36.7667px;\"\u003ePlatinum Electric Marine\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 36.7667px;\"\u003e5 years (land-based applications); 3 years (marine vessels)\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eEclipse Pendant\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e3 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eEclipse Portable\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e3 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eTungsten Electric\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e2 years Heater (7 years on Heating Elements)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003ePlatinum Gas\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e2 years (excluding maintenance items*)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eTungsten Gas\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e2 years (excluding maintenance items*)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eTungsten Portable\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e1 year\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eAffinity Controllers\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e1 year\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp style=\"padding-left: 40px;\"\u003e\u003cem\u003e* Excludes hoses and igniters\u003c\/em\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eService and Labor Responsibility\u003c\/strong\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eUnder this limited warranty, the warrantor will provide only a replacement heater or part thereof. The owner is responsible for all other costs. \u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eSuch costs may include, but are not limited to:\u003cbr\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003eLabor charges for service, removal, or re-installation of the heater or part thereof.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eShipping and delivery charges for forwarding the new heater or replacement part from the nearest distributor and returning the claimed defective heater or part to such distributor.\u003c\/li\u003e\n\u003cli\u003eAll cost necessary or incidental for handling and administrative charges and for any materials and\/or permits required for installation of the replacement heater or part.\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003e\u003cem\u003e\u003cspan style=\"color: #000000;\"\u003e\u003cstrong\u003eIMPORTANT:\u003c\/strong\u003e\u003c\/span\u003e Bromic Heaters must be installed by a licensed technician. Installation attempted by a non-authorized agent\/technician will void the warranty.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic_Catalog_Web.pdf?v=1759801363\" target=\"_blank\"\u003eBromic Catalog\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Spec_Sheet_-_Eclipse_Portable_NA.pdf?v=1750393897\" rel=\"noopener\" target=\"_blank\"\u003eEclipse Portable Spec Sheet\u003c\/a\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic-Eclipse-Electric-Portable-Instruction-Manual-US_86424062-8e16-4302-9e1c-a493d3aa6c04.pdf?v=1727571070\" target=\"_blank\"\u003eInstallation Manual\u003c\/a\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/3-Part-Spec-Electric-Radiant-Heaters-Eclipse_b9cd7369-0fca-448f-bf40-8048227b82ef.pdf?v=1727571039\" target=\"_blank\"\u003e3-Part Specifications Sheet\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Switch_Compatibility_Chart_-_new_models_9-23.xlsx?v=1765666342\" target=\"_blank\"\u003eAffinity Control Chart Sheet\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eVideos\u003c\/h1\u003e\n\u003cp\u003e\u003ciframe width=\"100%\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/97bLZAzoLVY\"\u003e\u003c\/iframe\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe src=\"https:\/\/www.youtube.com\/embed\/QSrU7ZvJAO8\" height=\"315\" width=\"100%\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe width=\"100%\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/2t_HzDUO8GU\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe width=\"100%\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/ce_aSe3RBrQ\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe src=\"https:\/\/www.youtube.com\/embed\/tY3aeVXetNU\" height=\"315\" width=\"100%\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eDoes the Eclipse Portable come with a remote?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eYes, the Eclipse Portable comes complimentary with a remote, which will allow precise control over the light and heat output.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan the heater be left out in the rain?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eWhile all our products are water resistant, they are not waterproof and we recommend to not leave the heater out in the elements to ensure it maintains it’s good looks!\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow many Eclipse Portable heaters do I need?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe number of Eclipse Portable heaters you need depends on the size and layout of your outdoor space.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow hot does the Eclipse Portable heater get?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eHow much heat the Eclipse Portable emits depends on a variety of factors including the wattage in use, mounting height, climate, space layout and more.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow bright does the Eclipse Portable heater get?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe built-in LED lighting rail is 216.6 Lumens with a color temperature of 3000K and can be adjusted from 50% to 100% dimmability using the Eclipse Dimmer Controller presets. Quickly dim the lighting further in 1% increments using the up or down arrows on the remote.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eIs the Eclipse Portable heater easy to move?\u003c\/strong\u003e\u003c\/summary\u003e\nThe Eclipse Portable heater has a stable base unit with wheels for easy maneuverability and flexibility over location; renowned for being one of the best portable electric heaters for outdoors. For information on the best way to move this heater, please refer to the installation manual.\u003cbr\u003e\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat is radiant heat?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eRadiant heat refers to the transfer of heat from a warm surface to cooler objects or people through electromagnetic waves, primarily in the form of infrared radiation. This type of heating doesn’t rely on heating the surrounding air but instead warms objects and occupants directly, similar to the sun.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eIs the Eclipse Portable heater energy efficient?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Eclipse portable is a more energy efficient outdoor portable electric heater due to high quality, durable materials and directional infrared heating meaning that the energy consumption is maximized to ensure heat both reaches and is absorbed by users. Additionally, proper layouts entails thoughtful placement for necessary heat coverage only where it’s needed so as not to waste additional energy on unused spaces.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan I use the Eclipse Portable heater in an enclosed patio?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Eclipse Smart-Heat™ Portable outdoor heater does not require ventilation as there are no harmful biproducts such as gasses released into the air, which makes them safe to heat enclosed spaces.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat are the clearance requirements for the Eclipse Portable heater?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eAs with all Bromic products, it’s essential to refer to product instruction manuals for essential clearance and installation requirements. Adhering to these guidelines ensures the heaters function optimally and safely in your outdoor space.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow does the Eclipse Portable heater compare to the Tungsten Portable heater?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eBoth the Eclipse Portable and Tungsten Portable outdoor heaters offer directional radiant heating making them more efficient than traditional portable heaters. The Eclipse Portable heater is a more contemporary designed electric heater which requires an electrical outlet, while the Tungsten Portable heater is a gas heater that runs on either natural gas or propane fuel sources. Fit will depend on design preference for the space and access to energy sources such as electrical or gas.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003e\u003cstrong\u003eGeneral FAQs\u003c\/strong\u003e\u003c\/p\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat’s better? Electric or Gas?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThere are multiple benefits to each of these power sources. Ultimately, it’ll depend on the space that needs to be heated and what existing power sources are available.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat is radiant heat?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eRadiant heat works like the sun. Instead of heating the air around you, it heats people and objects. This makes radiant heat a more effective heating source, as it is less likely to be affected by the wind.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan the Bromic propane free-standing heaters be converted from propane to natural gas?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eYes. We do offer a conversion kit that allows the heater to be hooked up to a natural gas line.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat kind of gas tank can be used with the heater??\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Bromic Tungsten Portable can hold a standard 5 gallon propane tank or a 10 gallon propane tank.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat’s the difference between the Tungsten and Platinum collections?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThere are a number of differences. First and foremost, they differ in their designs. While our Tungsten collection features a honeycomb mesh in front of the heat panels, our Platinum series is covered by a ceramic glass screen that is encased in a stainless-steel frame. The electric heaters in the collections also differ in the heat output. Our Tungsten series comes in 2000, 3000, 4000 and 6000W, while our Platinum Electric heaters are available in 2300 and 3400W.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eDo the heaters come with a controller?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eBesides the Eclipse Portable heater, the heaters do not come with a controller as everyone has different preferences when it comes to how they want to control their heater. Bromic offers a variety of controls options, which can be purchased as an additional accessory.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow can I control the heaters?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eWe offer various options to control your heater. Depending on the model, you can choose between simple on\/off controls or dimmer controls (electric heaters only). We also offer a master remote to control groups of heaters.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan the heaters be paired with automatic controls such as timers and thermostats?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eYes, this is possible via a home or building automation system. We offer the Bromic Smart-Heat Link, which can connect to a building automation system via RS232 plugin.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan I use my home automation system with Bromic heaters?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eBromic outdoor heaters can be linked to any home automation device that offers a RS232 communication connection. Many home automation systems will offer a RS232 port either as standard or as a retrofit option.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat do I need to connect my Bromic outdoor heater to my home automation system?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eYou choose how you wish to control your heater. You can pair any combination and number of Bromic On\/Off and\/or Dimmer controls together with one Bromic Smart-Heat Link.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eMy heater shows signs of rust. Is this covered under the warranty?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eWhile all our heaters have a corrosion-resistant base material or paint, it remains the owners responsibility to periodically clean the heaters to maintain the high level finish. We also recommend using our Platinum Marine heating series for coastal conditions which provides additional corrosion resistance.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eAre Bromic Heaters weatherproof?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eBromic Heaters are weather resistant, but not water proof. They can be exposed to the elements, but as with any outdoor product, the better the care, the longer the life.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan I install the fixed mounted heaters myself?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eNo, all the fixed mounted heaters must be installed by a licensed technician.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow do I know if I need the 208V or 220-240V electric heater version?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eIn North America, the terms 220V, 230V, and 240V all refer to the same system voltage level. It’s primarily reserved for use in residential buildings and comes from a single phase system. A 240V service is accomplished by using two “hot” 120V standard lines. Most large electric appliances likes cook stoves, hot water heaters, and some other home appliances require this voltage. 208V, on the other hand, is from a 3 phase system and primarily found in commercial applications.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e","brand":"Bromic Heating","offers":[{"title":"Default Title","offer_id":45066301341984,"sku":"BH0820001-1","price":5149.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0741\/9442\/0000\/files\/Bromic-Heating-Eclipse-Smart-Heat-28-2900-Watt-Electric-Portable-Heater-With-Dimmer-Control-and-Remote.jpg?v=1729504954"},{"product_id":"bromic-heating-dimmer-control-for-eclipse-smart-heat-electric-pendant-heater","title":"Bromic Heating Dimmer Control for Eclipse Smart-Heat Electric Pendant Heater","description":"\u003cp\u003eThe Bromic Heating Wireless Dimmer Controller can quickly dim the lighting and heating output over a percentage gradient to create the perfect ambience – every time. Control your heat output from high to low at 0%, 33%, 66% and 100%. Lights can be dimmed up or down in 1% increments.\u003c\/p\u003e\n\u003cp\u003eSet up the perfect ambience with the Bromic Eclipse Dimmer Controller and wireless Remote. Suitable for our Eclipse Pendant and Portable series, the Bromic Eclipse Dimmer Controller and Remote can quickly dim the lighting in 1% increments and the heating output (0%, 33%, 66%, 100%) to create the perfect ambience – every time.\u003cbr\u003e\u003c\/p\u003e\n\u003ch1\u003eWhat's Included\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003eDimmer Control\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eFeatures\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003eFor use with Bromic Heating Eclipse Smart-Heat Electric Pendant Heater\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eSpecifications\u003c\/h1\u003e\n\u003ctable style=\"width: 100.079%; height: 18.3833px;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 48.6385%; height: 18.3833px;\"\u003eItem Number\u003c\/td\u003e\n\u003ctd style=\"width: 50.9355%; height: 18.3833px;\"\u003eBH3230007-1\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 48.6385%;\"\u003ePower Supply\u003c\/td\u003e\n\u003ctd style=\"width: 50.9355%;\"\u003e220\/240VAC, 17A min, Single Phase\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 48.6385%;\"\u003eChannel 1\u003c\/td\u003e\n\u003ctd style=\"width: 50.9355%;\"\u003eElement 1 – 66% Heat Setting\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 48.6385%;\"\u003eChannel 2\u003c\/td\u003e\n\u003ctd style=\"width: 50.9355%;\"\u003eElement 2 – 33% Heat Setting\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 48.6385%;\"\u003eFuse Protection\u003c\/td\u003e\n\u003ctd style=\"width: 50.9355%;\"\u003e20A (FWC high speed)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 48.6385%;\"\u003eReception Frequency\u003c\/td\u003e\n\u003ctd style=\"width: 50.9355%;\"\u003e916MHz\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 48.6385%;\"\u003eOperating Temperature Range\u003c\/td\u003e\n\u003ctd style=\"width: 50.9355%;\"\u003e-4 to 122°F\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 48.6385%;\"\u003eDimensions\u003c\/td\u003e\n\u003ctd style=\"width: 50.9355%;\"\u003e11.5”x 6.2” x 3.15”\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 48.6385%;\"\u003eProtection Class\u003c\/td\u003e\n\u003ctd style=\"width: 50.9355%;\"\u003eIP54\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch1\u003eWarranty\u003c\/h1\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdiv style=\"text-align: center;\"\u003e\u003cimg style=\"margin-bottom: 15px; float: none;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0686\/3156\/0499\/files\/1-year_Warranty_Badge_240x240.jpg?v=1669452966\"\u003e\u003c\/div\u003e\n\u003c\/td\u003e\n\u003ctd\u003eBromic offers warranty applicable to the original owner only. In accordance with the warranty terms and conditions specified below:\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp data-mce-fragment=\"1\"\u003eBromic Heating or its agent (the warrantor) will furnish the original owner for both commercial and residential applications;\u003c\/p\u003e\n\u003col\u003e\n\u003cli data-mce-fragment=\"1\"\u003ea replacement Bromic Heating heater or\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003ea replacement part for any component part which fails.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ctable width=\"100%\" style=\"width: 100.079%;\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 45.6196%;\"\u003eProduct\u003c\/td\u003e\n\u003ctd style=\"width: 53.9543%;\"\u003eControllers\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 45.6196%;\"\u003eWarranty\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 53.9543%;\"\u003e1 Year Parts\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch1 data-mce-fragment=\"1\"\u003eDocuments \u0026amp; Files\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic_Catalog_Web.pdf?v=1759801363\" target=\"_blank\"\u003eBromic Catalog\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Bromic Heating","offers":[{"title":"Default Title","offer_id":45066303209760,"sku":"BH3230007-1","price":839.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0741\/9442\/0000\/files\/Bromic-Heating-Dimmer-Control-for-Eclipse-Smart-Heat-Electric-Pendant-Heater.jpg?v=1729506031"},{"product_id":"bromic-heating-rs232-smart-heat-link-home-automation-plugin","title":"Bromic Heating RS232 Smart-Heat Link Home Automation Plugin","description":"\u003cp data-mce-fragment=\"1\"\u003ePair Bromic’s heating control options with the Bromic Smart-Heat Link to create a seamless communication between Bromic outdoor heaters and your smart home controls technology. The Bromic Smart-Heat Link requires a RS232 port and is compatible with the leading home automation systems on the market, such as Control 4, Crestron. Lutron, Nomad and many more!\u003cbr\u003e\u003c\/p\u003e\n\u003ch1 data-mce-fragment=\"1\"\u003eWhat's Included\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli data-mce-fragment=\"1\"\u003eHome Automation Plugin\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1 data-mce-fragment=\"1\"\u003eFeatures\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003eThe Bromic Smart-Heat Link receives commands from the Home Automation System and then repeats these commands via wireless communication to the Bromic Smart Heat Controllers.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eBromic outdoor heaters can be linked to any home automation device that offers a RS232 communication connection. Many home automation systems will offer a RS232 port either as standard or as a retrofit option.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eYou choose how you wish to control your outdoor heater. You can pair any combination and number of Bromic On\/Off and\/or Dimmer controls together with one Bromic Smart-Heat Link.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eThe Bromic Smart-Heat Link connects to the Home Automation system via a DB9 cable. PLEASE NOTE: The Bromic Smart-Heat Link does not come pre-paired with any particular control device. Please contact a professional installer or licensed electrician to help you integrate the device with your home automation system. Please refer to our installation notes (separate document).\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1 data-mce-fragment=\"1\"\u003eSpecifications\u003c\/h1\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eItem Number\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd\u003eBH3130097\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eModel\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd\u003eSmart-Heat Link RS232 Plugin\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePower Supply\u003c\/td\u003e\n\u003ctd\u003e+5VDC\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCarrier Frequency\u003c\/td\u003e\n\u003ctd\u003e916 MHz (US\/CA\/AU)\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eTransmission Range to Controller\u003c\/td\u003e\n\u003ctd\u003e30 m. or 100 ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWorking Temperature\u003c\/td\u003e\n\u003ctd\u003e-10°C to +55°C (14°F to 131°F)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch1\u003eWarranty\u003c\/h1\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdiv style=\"text-align: center;\"\u003e\u003cimg style=\"margin-bottom: 15px; float: none;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0686\/3156\/0499\/files\/1-year_Warranty_Badge_240x240.jpg?v=1669452966\"\u003e\u003c\/div\u003e\n\u003c\/td\u003e\n\u003ctd\u003eBromic offers warranty applicable to the original owner only. In accordance with the warranty terms and conditions specified below:\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp data-mce-fragment=\"1\"\u003eBromic Heating or its agent (the warrantor) will furnish the original owner for both commercial and residential applications;\u003c\/p\u003e\n\u003col\u003e\n\u003cli data-mce-fragment=\"1\"\u003ea replacement Bromic Heating heater or\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003ea replacement part for any component part which fails.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ctable width=\"100%\" style=\"width: 100.079%;\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 45.6196%;\"\u003eProduct\u003c\/td\u003e\n\u003ctd style=\"width: 53.9543%;\"\u003eControllers\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 45.6196%;\"\u003eWarranty\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 53.9543%;\"\u003e1 Year Parts\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch1 data-mce-fragment=\"1\"\u003eDocuments \u0026amp; Files\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic_Catalog_Web.pdf?v=1759801363\" target=\"_blank\"\u003eBromic Catalog\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-Wireless-Controller-Catalogue_US.pdf?v=1647616564\" target=\"_blank\"\u003eWireless Controller Catalog\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-Home-automation-Flyer_US.pdf?v=1647720017\" target=\"_blank\"\u003eSmart-Heat Link Home Automation Guide\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-Smart-Heat-Link-Installation-Guide.pdf?v=1647720044\" target=\"_blank\"\u003eInstallation Instructions\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-Smart-Heat-Link-Protocol-Tool_rev4.0-11.xlsx?v=1647718740\" target=\"_blank\"\u003eSmart-Heat Link Protocol Tool\u003cstrong\u003e\u003c\/strong\u003e\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Bromic Heating","offers":[{"title":"Default Title","offer_id":45066303242528,"sku":"BH3130097-1","price":373.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0741\/9442\/0000\/files\/Bromic-Heating-RS232-Smart-Heat-Link-Home-Automation-Plugin.jpg?v=1729506038"},{"product_id":"bromic-heating-8-straight-ceiling-mount-pole-for-eclipse-smart-heat-electric-pendant-heater","title":"Bromic Heating 8\" Straight Ceiling Mount Pole for Eclipse Smart-Heat Electric Pendant Heater","description":"\u003cp\u003eThe Eclipse 8″ Inch Pole allows for the mounting of your Eclipse Heater as close to the ceiling as possible, while still meeting minimum clearance requirements and delivering the optimum heat and light coverage. With its signature matte black finish, the Eclipse 8″ Inch Pole will enlighten, warm and refine any outdoor space.\u003c\/p\u003e\n\u003ch1\u003eWhat's Included\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003eCeiling Mount Pole\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eFeatures\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003eAvailable in three sizes; 8\", 24\" and 48\".\u003c\/li\u003e\n\u003cli\u003eFor use with Bromic Heating Eclipse Smart-Heat Electric Pendant Heater\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eSpecifications\u003c\/h1\u003e\n\u003ctable width=\"100%\" style=\"width: 100.079%;\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 47.1291%;\"\u003eBrand\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 52.4449%;\"\u003eBromic Heating\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 47.1291%;\"\u003eItem Number\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 52.4449%;\"\u003eBH3230001\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 47.1291%;\"\u003eProduct Type\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 52.4449%;\"\u003eCeiling Mount Pole\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 47.1291%;\"\u003eLength\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 52.4449%;\"\u003e8\"\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic_Catalog_Web.pdf?v=1759801363\" target=\"_blank\"\u003eBromic Catalog\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Bromic Heating","offers":[{"title":"Default Title","offer_id":45066303275296,"sku":"BH3230001","price":108.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0741\/9442\/0000\/files\/Bromic-Heating-8-Straight-Ceiling-Mount-Pole-for-Eclipse-Smart-Heat-Electric-Pendant-Heater.jpg?v=1729506043"},{"product_id":"bromic-heating-24-curved-ceiling-mount-pole-for-eclipse-smart-heat-electric-pendant-heater","title":"Bromic Heating 24\" Curved Ceiling Mount Pole for Eclipse Smart-Heat Electric Pendant Heater","description":"\u003cp\u003eMake a statement with our Eclipse 24″ Curved Pole. Finished in the Eclipse’s signature matte black design, this uniquely shaped pole will ensure your Eclipse Heater will turn any ceiling into a focal point.\u003c\/p\u003e\n\u003ch1\u003eWhat's Included\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003eCeiling Mount Pole\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eFeatures\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003e24\" pole is available in single straight, twin straight, and curved pole options.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eFor use with Bromic Heating Eclipse Smart-Heat Electric Pendant Heater\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eSpecifications\u003c\/h1\u003e\n\u003ctable width=\"100%\" style=\"width: 100.079%;\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 47.1291%;\"\u003eBrand\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 52.4449%;\"\u003eBromic Heating\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 47.1291%;\"\u003eItem Number\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 52.4449%;\"\u003eBH3230004\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 47.1291%;\"\u003eProduct Type\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 52.4449%;\"\u003eCeiling Mount Pole\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 47.1291%;\"\u003eLength\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 52.4449%;\"\u003e24\"\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic_Catalog_Web.pdf?v=1759801363\" rel=\"noopener\" target=\"_blank\"\u003eBromic Catalog\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Bromic Heating","offers":[{"title":"Default Title","offer_id":45066303799584,"sku":"BH3230004","price":170.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0741\/9442\/0000\/files\/Bromic-Heating-24-Curved-Ceiling-Mount-Pole-for-Eclipse-Smart-Heat-Electric-Pendant-Heater_345580eb-2839-48dd-af25-0fb1a2c43415.jpg?v=1729506052"},{"product_id":"bromic-heating-wall-mount-pole-for-eclipse-electric-smart-heat-pendant-heater","title":"Bromic Heating Wall Mount Pole for Eclipse Smart-Heat Electric Pendant Heater","description":"\u003cp\u003eThe Eclipse Wall Mount Pole will allow your Eclipse Heater to be easily mounted on walls and structures. Delivered in a double-coated steel with a matte black finish, the curved Eclipse Wall Mount Pole offers a striking, yet simple and timeless design.\u003c\/p\u003e\n\u003ch1\u003eWhat's Included\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003eWall Mount Pole\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eFeatures\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003eFor use with Bromic Heating Eclipse Smart-Heat Electric Pendant Heater\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eSpecifications\u003c\/h1\u003e\n\u003ctable width=\"100%\" style=\"width: 100.079%;\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 47.1291%;\"\u003eBrand\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 52.4449%;\"\u003eBromic Heating\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 47.1291%;\"\u003eItem Number\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 52.4449%;\"\u003eBH3230006\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 47.1291%;\"\u003eProduct Type\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 52.4449%;\"\u003eWall Mount Pole\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic_Catalog_Web.pdf?v=1759801363\" rel=\"noopener\" target=\"_blank\"\u003eBromic Catalog\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Bromic Heating","offers":[{"title":"Default Title","offer_id":45066305274144,"sku":"BH3230006","price":229.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0741\/9442\/0000\/files\/Bromic-Heating-Wall-Mount-Pole-for-Eclipse-Smart-Heat-Electric-Pendant-Heater_81d775b7-c91c-4840-bad6-17816ebfe5d2.jpg?v=1729506060"},{"product_id":"bromic-heating-platinum-marine-smart-heat-33-2300-watt-220-240v-black-electric-patio-heater","title":"Bromic Heating Platinum Marine Smart-Heat 33\" 2300 Watt 220-240V Black Electric Patio Heater","description":"\u003cp\u003e\u003ciframe width=\"100%\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/9uBc_UFrnyY\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003eTo counteract the hurdles of installing an outdoor heater near the coast where standard stainless steel can rust and deteriorate, Bromic engineered the Platinum Electric Marine heater series.\u003c\/p\u003e\n\u003cp\u003eBuilt to withstand corrosive environments with high grade materials, a fully enclosed heater body to protect internal elements, and an easy to maintain, ceramic-glass surface, this exceptional heater is backed by an industry-leading 5-year warranty offering peace of mind that this heater is built to last. (5 year warranty is for land based applications only does not cover installations on marine vessels).\u003c\/p\u003e\n\u003cp\u003eAvailable in a white or black finish with a variety of mounting options including wall, ceiling, and recessed, the Platinum Electric Marine heater is the ideal solution to enrich the comfort experience of owners of coastal residences and superyachts as well as guests on cruise ships.\u003c\/p\u003e\n\u003ch1\u003eWhat's Included\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003ePatio Heater\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eNot Included\u003cem\u003e (Sold Separately)\u003c\/em\u003e\u003cbr\u003e\n\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eOn\/Off Controller\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eDimmer Controller\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eMaster Remote\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eHome Automation\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eAffinity Expansion Board\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eCeiling Recess Kit\u003c\/li\u003e\n\u003cli\u003eTube Suspension Kit\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eFeatures\u003c\/h1\u003e\n\u003cdiv class=\"blurb\"\u003e\n\u003cp\u003eConstructed of premium 316 marine-grade stainless-steel, complete with a sleek ceramic glass screen and a fully enclosed body, the Platinum Marine heater provides even heat distribution to coastal and marine environments.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eHigh Performance Stainless-Steel - Premium 316 grade stainless-steel suitable for marine and coastal environments.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eAdjustable Mounting Brackets - For efficient, directional heat distribution.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eCompact \u0026amp; Elegant Design - Seamless integration into design-focused spaces with minimized light emissions and an easy-to-clean premium black or white finish.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eTinted Glass-Ceramic Fascia - Spread heat evenly across any area while minimizing light emission.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eSlim-line Design - Minimal ceiling recess clearance required. Flush-mounted design aesthetics.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eSet and forget - Simple and easy to use, with single-switch activation and smart system compatibility.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eSealed Element - Sealed compartment with thin film elements to prevent corrosion.\u003c\/li\u003e\n\u003cli\u003eIndustry-Leading 5-Year Warranty - Offering peace of mind that the heater is built to last.\u003c\/li\u003e\n\u003cli\u003eVersatile Mounting Solution - Ability to wall-mount, ceiling- mount, or recess using either the Standard or Low Clearance Recess Kit.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eHigh Performance Stainless-Steel Construction - Premium 316 grade stainless-steel suitable for marine and coastal environments.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eClean, Compact and Elegant Design - Minimized light emissions and easy to clean in a black or white finish\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eDurability You Can Trust - Backed by an industry-leading 5-year warranty.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003ch1\u003eSpecifications\u003c\/h1\u003e\n\u003ctable width=\"100%\" style=\"width: 100.079%; height: 202.216px;\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 54.6762%; height: 18.3833px;\"\u003eModel\u003c\/td\u003e\n\u003ctd style=\"width: 44.8977%; height: 18.3833px;\"\u003e2300W MARINE SERIES\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 54.6762%; height: 18.3833px;\"\u003eItem Number\u003c\/td\u003e\n\u003ctd style=\"width: 44.8977%; height: 18.3833px;\"\u003eBH0320015\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 54.6762%; height: 18.3833px;\"\u003eFuel Type\u003c\/td\u003e\n\u003ctd style=\"width: 44.8977%; height: 18.3833px;\"\u003eElectric\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 54.6762%; height: 18.3833px;\"\u003eColor\u003c\/td\u003e\n\u003ctd style=\"width: 44.8977%; height: 18.3833px;\"\u003e**208V version recommended for land-based commercial applications only and not Lloyd’s Register Certified.\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 54.6762%; height: 18.3833px;\"\u003eHeat Area\u003c\/td\u003e\n\u003ctd style=\"width: 44.8977%; height: 18.3833px;\"\u003e65 sq.ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 54.6762%; height: 18.3833px;\"\u003eRated Current\u003c\/td\u003e\n\u003ctd style=\"width: 44.8977%; height: 18.3833px;\"\u003e220-220V\/9.6A\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 54.6762%; height: 18.3833px;\"\u003eDimensions\u003c\/td\u003e\n\u003ctd style=\"width: 44.8977%; height: 18.3833px;\"\u003e33\" (W) x 7\" (H) x 2\" (D)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 54.6762%; height: 18.3833px;\"\u003eWeight\u003c\/td\u003e\n\u003ctd style=\"width: 44.8977%; height: 18.3833px;\"\u003e16.5 lbs.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 36.7667px;\"\u003e\n\u003ctd style=\"width: 54.6762%; height: 36.7667px;\"\u003eMin. Floor Clearance\u003c\/td\u003e\n\u003ctd style=\"width: 44.8977%; height: 36.7667px;\"\u003eWall 72\"\u003cbr\u003eCeiling 96\"\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch2\u003eTechnical Dimensions\u003c\/h2\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Good_c553fd33-1ca5-4c31-bd11-3fd3300c6e86.png?v=1726970957\" alt=\"\"\u003e\u003c\/p\u003e\n\u003ch2\u003eHeat Blooms\u003c\/h2\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Platinum-Heat-Blooms-4500w-1-971x1280_6c76e715-f5f3-473b-ade7-c74a87cbe531.png?v=1726970972\" alt=\"\"\u003e\u003c\/p\u003e\n\u003ch2\u003eMounting Options\u003c\/h2\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/PMSpec.png?v=1726971000\" alt=\"\"\u003e\u003c\/p\u003e\n\u003ch2\u003eClearances\u003c\/h2\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Good-2-1280x701_66672cb5-a5c3-4eaf-9ffa-bc915fcb5392.png?v=1726971018\" alt=\"\"\u003e\u003c\/p\u003e\n\u003ch2\u003eAffinity Compatibility Chart\u003c\/h2\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Compatibility_Chart.jpg?v=1765666026\" alt=\"\"\u003e\u003c\/p\u003e\n\u003ch1\u003eWarranty\u003c\/h1\u003e\n\u003ctable width=\"100%\" style=\"width: 100.094%;\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 46.6422%;\"\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/1-year_Warranty_Badge_6b87d735-52f4-4c48-bc3a-7a92fba0db3a.jpg?v=1714267673\"\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 52.9793%;\"\u003eBromic Heating Warranty is applicable to the original owner only. In accordance with the warranty terms and conditions specified below.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003eBromic Heating or its agent (the warrantor) will furnish the ORIGINAL OWNER;\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003ea replacement Bromic Heating heater or\u003c\/li\u003e\n\u003cli\u003ea replacement part for any component part which fails.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003eThe warranty period is determined by product line from the date of purchase according to the table below:\u003c\/p\u003e\n\u003ctable width=\"100%\" style=\"width: 100.094%; height: 183.833px;\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003ePlatinum Electric\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e3 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 36.7667px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 36.7667px;\"\u003ePlatinum Electric Marine\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 36.7667px;\"\u003e5 years (land-based applications); 3 years (marine vessels)\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eEclipse Pendant\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e3 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eEclipse Portable\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e3 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eTungsten Electric\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e2 years Heater (7 years on Heating Elements)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003ePlatinum Gas\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e2 years (excluding maintenance items*)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eTungsten Gas\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e2 years (excluding maintenance items*)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eTungsten Portable\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e1 year\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eAffinity Controllers\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e1 year\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp style=\"padding-left: 40px;\"\u003e\u003cem\u003e* Excludes hoses and igniters\u003c\/em\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eService and Labor Responsibility\u003c\/strong\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eUnder this limited warranty, the warrantor will provide only a replacement heater or part thereof. The owner is responsible for all other costs. \u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eSuch costs may include, but are not limited to:\u003cbr\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003eLabor charges for service, removal, or re-installation of the heater or part thereof.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eShipping and delivery charges for forwarding the new heater or replacement part from the nearest distributor and returning the claimed defective heater or part to such distributor.\u003c\/li\u003e\n\u003cli\u003eAll cost necessary or incidental for handling and administrative charges and for any materials and\/or permits required for installation of the replacement heater or part.\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003e\u003cem\u003e\u003cspan style=\"color: #000000;\"\u003e\u003cstrong\u003eIMPORTANT:\u003c\/strong\u003e\u003c\/span\u003e Bromic Heaters must be installed by a licensed technician. Installation attempted by a non-authorized agent\/technician will void the warranty.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic_Catalog_Web.pdf?v=1759801363\" rel=\"noopener\" target=\"_blank\"\u003eBromic Catalog\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Spec_Sheet_-_Platinum_Electric_Marine_NA.pdf?v=1750394609\" target=\"_blank\"\u003ePlatinum Series Spec Sheet\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic-Platinum-Smart-Heat-Electric-SII-Instruction-Manual-US_v4_eae58683-6686-44a4-9691-e31db8e2215a.pdf?v=1727456581\" rel=\"noopener\" target=\"_blank\"\u003eInstallation Manual\u003c\/a\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/3-Part-Spec-Electric-Radiant-Heaters-Platinum-Marine.pdf?v=1726971215\" target=\"_blank\"\u003e3-Part Spec Manual\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Switch_Compatibility_Chart_-_new_models_9-23.xlsx?v=1765666342\" rel=\"noopener\" target=\"_blank\"\u003eAffinity Control Chart Sheet\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eVideos\u003c\/h1\u003e\n\u003cp\u003e\u003ciframe width=\"100%\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/nUBsBUA31WA\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe width=\"100%\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/1AMwn6-Xrr0\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eDo the Platinum Electric Marine heaters come with a controller?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eNo, the controllers can be purchased as an additional accessory.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan I install the Platinum Electric heater myself?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eNo, the heater must be installed by a licensed technician.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat is radiant heat?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eRadiant heat works like the sun. Instead of heating the air around you, it heats people and objects. This makes radiant heat a more effective outdoor heating source, as it is less likely to be affected by the wind.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eAre the heaters waterproof?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eOur Platinum Electric Marine heaters are made from premium 314 stainless steel and IPX5 rated, and therefore water-resistant (low pressure water jets). However, Bromic does recommend that they are best mounted under cover and not directly exposed to rain and salt mist to ensure they maintain their aesthetic appeal.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat mounting options are available?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe heaters can be either wall mounted, pole mounted or recessed into the ceiling. Each heater is supplied with an 8″ stainless steel pole. Recessing kits and longer poles for high ceilings can be ordered separately. Please refer to our instruction manual or contact our friendly design team to find out which installation and height is right for you.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan Platinum Marine heaters be left on all night?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eWhile Bromic’s Platinum Marine heaters are designed for extended outdoor use, it is generally not recommended to leave any outdoor heater on overnight for safety and energy efficiency. We recommend turning off the Platinum Marine heaters when not in use and following the installation manuals for safe operation and maintenance.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow hot do Platinum Marine heaters get?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eHow much heat Platinum Marine emit depends on a variety of factors including the wattage in use, mounting height, climate, space layout and more. For the most efficient heat coverage of your space, we recommend utilizing our Complimentary Design Service where one of Bromic’s heating experts will create a customized heating layout for your space.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow many Platinum Marine heaters do I need?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe number of Platinum Marine heaters needed depends entirely on the size and layout of the space, as well as the size and wattage of the heaters you are installing.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow much power does the Platinum Marine heater consume?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Platinum Marine heater is designed to provide efficient heating while being mindful of power consumption. The power consumption of the Platinum Marine heater depends on the specific model installed, available in 2300W, 3400W, and 4500W and current ranges from 208V, 220V and 240V. Additionally, the power consumption may vary based on environmental conditions and usage patterns. It’s essential to refer to the product manual or contact our customer support with any questions.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan I use Platinum Marine heaters in an enclosed space?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Platinum Marine outdoor heaters can be used in enclosed spaces as the are electric heaters and require no ventilation. Please refer to the corresponding Installation Manual to ensure proper clearances are met for safe operation.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat are marine-grade materials?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Platinum Marine heater is made of premium 316 marine-grade stainless steel, which combats corrosive elements making it suitable for marine and coastal applications.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003e\u003cstrong\u003eGeneral FAQs\u003c\/strong\u003e\u003c\/p\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat’s better? Electric or Gas?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThere are multiple benefits to each of these power sources. Ultimately, it’ll depend on the space that needs to be heated and what existing power sources are available.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat is radiant heat?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eRadiant heat works like the sun. Instead of heating the air around you, it heats people and objects. This makes radiant heat a more effective heating source, as it is less likely to be affected by the wind.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan the Bromic propane free-standing heaters be converted from propane to natural gas?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eYes. We do offer a conversion kit that allows the heater to be hooked up to a natural gas line.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat kind of gas tank can be used with the heater??\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Bromic Tungsten Portable can hold a standard 5 gallon propane tank or a 10 gallon propane tank.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat’s the difference between the Tungsten and Platinum collections?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThere are a number of differences. First and foremost, they differ in their designs. While our Tungsten collection features a honeycomb mesh in front of the heat panels, our Platinum series is covered by a ceramic glass screen that is encased in a stainless-steel frame. The electric heaters in the collections also differ in the heat output. Our Tungsten series comes in 2000, 3000, 4000 and 6000W, while our Platinum Electric heaters are available in 2300 and 3400W.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eDo the heaters come with a controller?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eBesides the Eclipse Portable heater, the heaters do not come with a controller as everyone has different preferences when it comes to how they want to control their heater. Bromic offers a variety of controls options, which can be purchased as an additional accessory.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow can I control the heaters?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eWe offer various options to control your heater. Depending on the model, you can choose between simple on\/off controls or dimmer controls (electric heaters only). We also offer a master remote to control groups of heaters.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan the heaters be paired with automatic controls such as timers and thermostats?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eYes, this is possible via a home or building automation system. We offer the Bromic Smart-Heat Link, which can connect to a building automation system via RS232 plugin.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan I use my home automation system with Bromic heaters?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eBromic outdoor heaters can be linked to any home automation device that offers a RS232 communication connection. Many home automation systems will offer a RS232 port either as standard or as a retrofit option.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat do I need to connect my Bromic outdoor heater to my home automation system?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eYou choose how you wish to control your heater. You can pair any combination and number of Bromic On\/Off and\/or Dimmer controls together with one Bromic Smart-Heat Link.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eMy heater shows signs of rust. Is this covered under the warranty?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eWhile all our heaters have a corrosion-resistant base material or paint, it remains the owners responsibility to periodically clean the heaters to maintain the high level finish. We also recommend using our Platinum Marine heating series for coastal conditions which provides additional corrosion resistance.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eAre Bromic Heaters weatherproof?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eBromic Heaters are weather resistant, but not water proof. They can be exposed to the elements, but as with any outdoor product, the better the care, the longer the life.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan I install the fixed mounted heaters myself?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eNo, all the fixed mounted heaters must be installed by a licensed technician.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow do I know if I need the 208V or 220-240V electric heater version?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eIn North America, the terms 220V, 230V, and 240V all refer to the same system voltage level. It’s primarily reserved for use in residential buildings and comes from a single phase system. A 240V service is accomplished by using two “hot” 120V standard lines. Most large electric appliances likes cook stoves, hot water heaters, and some other home appliances require this voltage. 208V, on the other hand, is from a 3 phase system and primarily found in commercial applications.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Controls FAQs\u003c\/strong\u003e\u003c\/p\u003e\n\u003cdiv style=\"text-align: left;\"\u003e\n\u003ctable width=\"100%\" style=\"height: 18.8833px;\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.8833px;\"\u003e\n\u003ctd style=\"height: 18.8833px;\"\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eAffinity Smart-Heat Controller Collection?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cstrong\u003eBromic Controls\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Smart-Heat™ Controller Collection\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe Affinity Smart-Heat™ Collection redefines control and connectivity. Enabled by Wi-Fi and Bluetooth, these advanced controllers offer expanded heater channel capacity and seamless integration with the Bromic app—empowering users with precise, intuitive control for every environment.\u003c\/p\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_OnOff_Series.jpg?v=1765374564\" alt=\"\" style=\"display: block; margin-left: auto; margin-right: auto;\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity On\/Off Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe Affinity On\/Off Series enables connected Platinum, Tungsten or Cobalt gas or electric heaters to operate at full power with a single command, delivering straightforward, reliable control for any outdoor space.\u003c\/p\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Dimmer_Series.jpg?v=1765374623\" alt=\"\" style=\"display: block; margin-left: auto; margin-right: auto;\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Dimmer Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eCompatible with Platinum, Tungsten, and Cobalt electric heaters, the Affinity Dimmer Series provides instant, precise heat adjustment in 1% increments, offering customized control for any outdoor environment.\u003c\/p\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Eclipse_Series.jpg?v=1765374653\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Eclipse Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eDesigned for the Eclipse Collection, the Affinity Eclipse Series provides precise, incremental control over both heat and integrated LED lighting, delivering tailored ambience with every use.\u003c\/p\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cstrong\u003eTap Into Comfort\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eGet more from your Bromic heaters than ever before. Our Affinity Smart-Heat™ Controls pair seamlessly via Wi-Fi, Bluetooth or optional Ethernet connection to our new Bromic Heating app, where users have complete, customizable control over their comfort in the palm of their hand:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWiFi, Bluetooth or Ethernet connectivity\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eComplete control of heat output with On\/Off and Dimming functionality\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eMulti-heater management of unlimited connected controllers\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eCreate heater grouping within zones\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eTimer \u0026amp; schedule settings\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eVoice control integration with Amazon Alexa \u0026amp; Google Home\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eManage multiple sites from one app\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eAdmin control with multi-user management\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eConnect with home automation or building management systems\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Manual_Wall_Switch_Series.jpg?v=1765374713\" alt=\"\" style=\"display: block; margin-left: auto; margin-right: auto;\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eManual Wall Switch Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAvailable in single and double-channel models for both indoor and outdoor use, the Manual Wall Switch Series provides simple, dependable on\/off control for any heating configuration.\u003c\/p\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Expansion_Board.jpg?v=1765374745\" alt=\"\" style=\"display: block; margin-left: auto; margin-right: auto;\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Expansion Board\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eCompatible with 1- and 2-channel On\/Off and Dimmer models, the Affinity Expansion Board enables seamless Ethernet integration for reliable connectivity across outdoor heating systems. Equipped with 0-10V connections, it easily interfaces with home automation and business management systems for complete control.\u003c\/p\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cstrong\u003eAffinity Compatibility Chart\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Chart.jpg?v=1765374296\" alt=\"\" style=\"display: block; margin-left: auto; margin-right: auto;\"\u003e\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cdiv style=\"text-align: left;\"\u003e\n\u003ctable width=\"100%\" style=\"height: 18.8833px;\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.8833px;\"\u003e\n\u003ctd style=\"height: 18.8833px;\"\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow to Use the New Bromic Heating App?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Eclipse-Electric-w.-Bromic-Heating-App.png?v=1739518887\" alt=\"\"\u003e\u003c\/p\u003e\n\u003cp\u003eBromic is excited to announce the new Affinity Collection of controls to their product line-up! Now, with the new Affinity Collection, you can easily control and monitor your heaters through Bromic’s dedicated app. This app brings you the power to manage your outdoor heating with the touch of a button, right from your smartphone. From basic On\/Off and Dimming functionality, to state-of-the-art features, this guide will take you through everything you need to know to make the most of this technology, transforming your outdoor space into a cozy retreat.\u003c\/p\u003e\n\u003cp\u003e\u003ca rel=\"noopener\" href=\"https:\/\/apps.apple.com\/us\/app\/bromic-smart-heat\/id6457416824\" target=\"_blank\"\u003e\u003cstrong\u003eClick to Download in App Store\u003c\/strong\u003e\u003c\/a\u003e\u003cbr\u003e\u003ca rel=\"noopener\" href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.bromic.app\u0026amp;amp;pli=1\" target=\"_blank\"\u003e\u003cstrong\u003eClick to Download in Playstore\u003c\/strong\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe width=\"100%\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/nUBsBUA31WA\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhy Use the Bromic Heating App?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-App-Hero-Image.png?v=1739520365\" alt=\"\"\u003e\u003c\/p\u003e\n\u003cp\u003eThe Bromic Heating App isn’t just another gadget; it’s a gateway to enhancing your outdoor living experience. Imagine enjoying a perfectly heated patio during a cool evening without having to get up or fuss with complicated controls. With this app, you have the ability to:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eEasily adjust the output \u003c\/strong\u003eof your heaters to match the changing weather or your personal comfort preferences.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSet a timer \u003c\/strong\u003efor maximum efficiency to ensure your heaters are only on when in use and not left on when not in use.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eGroup heaters by zone\u003c\/strong\u003e to control multiple units within differing locations (“zones’) simultaneously, perfect for larger outdoor spaces.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSet schedules and scenes\u003c\/strong\u003e that automatically turn on or off your heaters based on your lifestyle.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThis kind of convenience and efficiency is more than just a luxury—it’s a smart way to ensure that your outdoor spaces are always ready for relaxation or entertainment, no matter the weather.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhat You’ll Need to Prepare for Setup\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/How-to-Locate-the-Serial-Number-on-Affinity-Controls.png?v=1739520904\" alt=\"\"\u003e\u003c\/p\u003e\n\u003cp\u003eBefore you dive into using the app, make sure your Bromic heaters and controllers are installed and configured by a licensed electrical contractor. Once that’s set up, follow these simple steps to get your app up and running:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eLocate the Serial Number on your controls box:\u003c\/strong\u003e You can find this on the sticker located on the side paneling of your control box. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDownload the Bromic Heating App: \u003c\/strong\u003eFind it on the Apple Store or Google Play and install it on your smartphone or tablet. It is important to note that the Bromic Heating App is only applicable with our Affinity Collection of controls and not with any of Bromic’s Legacy Remote Controllers. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTurn on Bluetooth and Connect to the Internet: \u003c\/strong\u003eEnsure your device has both Bluetooth and an active internet connection. These are crucial for the initial setup and ongoing operation of the app. Initial configuration of the App to your controls box will need to be done within 30ft of the control box, via Bluetooth connection. Once you are set up, you can easily switch your connection to Wi-Fi if desired. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDecide which email address you will be creating an account with: \u003c\/strong\u003eYou’ll need access to this email address to create an account and verify setup. This step ensures that your account is secure and ready to use.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eGetting Started with the Bromic Heating App\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Site-Setup-SCreen-Shots.png?v=1739521513\" alt=\"\"\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis is where the magic happens! Once you’ve created an account and verified your email address, you’ll start by naming your site (e.g., “Outdoor Kitchen”, “Deck”, or “Garden Area”) and begin connecting your controllers.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eSet Up Your Site: \u003c\/strong\u003eSelect the controllers from the list that appears on your screen. Only those located within 30ft in discovery mode will be visible. If there are multiple controls on site, you can confirm that you are setting up the correct one by verifying the serial number in the App with the serial number on the controller box match one another. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eConfigure the Controller: \u003c\/strong\u003eNext, you will want to set up the channels of controllers. It is important to configure each channel of the controller, depending on how many channels your controller box has. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eManage Your Connections: \u003c\/strong\u003eYou will be taken to a page to manage your controller’s connection. Your controllers are automatically connected via Bluetooth up until now. For more stable and flexible control, connect your controllers via Wi-Fi or Ethernet.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eComplete Setup or Add Another Controller: \u003c\/strong\u003eCongrats! You have made it to the last step where you can now continue to add additional controller boxes or invite additional users if connected on Wi-Fi. In the case that you are done adding controller boxes, and do not wish to invite additional users, select “No, go to invite users”, then select “Skip and Complete Site Creation” on the next screen, then “Done”. Once you select “Done”, you’ll be redirected to the home screen and your heaters will be ready to control.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eInvite Additional Users: \u003c\/strong\u003eWhether it be family members or guests who will need access to the heaters. The app makes this easy and secure:\u003cbr\u003e\n\u003cul\u003e\n\u003cli\u003eInvite Users: As the admin user, you can invite others to use the app. Simply go to the settings, click “Manage Users,” and send an invitation via email. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eControl Access: Not everyone needs full control. You can assign different roles to different users, ensuring that only those who need it can make changes to the heating settings. Of the two control access options to choose from, Admin or User, you can assign individuals different roles ensuring that only those who need it can make changes to the heating settings.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThis feature is particularly useful if you have frequent guests or if you rent out your home as a vacation property. It allows you to maintain control while offering convenience to others.\u003c\/p\u003e\n\u003cp\u003eBy following these steps, you’ll have your Bromic Heating App ready to go in no time, giving you seamless control over your outdoor heating system.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eNavigating the Bromic Heating App\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eOnce your setup is complete, navigating the app becomes second nature. The user interface is designed to be intuitive, offering you easy access to all the features that make your outdoor space more enjoyable.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eHome Screen: \u003c\/strong\u003eThis is your command center. Here, you can see all connected appliances, zones, and scenes. Each heater is listed with a symbol indicating its connection type—Bluetooth, WiFi, or Ethernet—so you know exactly how it’s connected.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAppliances:\u003c\/strong\u003e In this section, you can turn on each heater with a simple toggle. If your heater has a dimming feature, you can adjust the heat level using a slider from 0% to 100%. For more detailed settings, like changing the appliance name or setting a timer, just click the arrow next to the heater’s name.\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Appliances-1067x1600.png?v=1739522203\" alt=\"\"\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eZones: \u003c\/strong\u003eFor those with multiple heaters, the Zone feature is a lifesaver. It allows you to group heaters together, so you can manage them all at once—whether you want to turn them all on, set a time, set them to the same heat level, or schedule them to switch off at a certain time.\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Zones-1067x1600.png?v=1739522230\" alt=\"\"\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eScenes: \u003c\/strong\u003eThis feature is ideal for setting up a routine. Whether it’s turning on the heaters every evening or ensuring they switch off after a party, for residential applications or to turn all heaters off at the end of each service for commercial applications, you can schedule these actions in advance. The scene operation works on a 7-day schedule, giving you full control over your outdoor environment.\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Scenes-1067x1600.png?v=1739522255\" alt=\"\"\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eEnhancing Your Experience with Zones and Scenes\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eLet’s dive a bit deeper into Zones and Scenes, two of the app’s most powerful features.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eZones:\u003c\/strong\u003e Imagine having a large outdoor space with different sections—perhaps a dining area, a lounging space, and a poolside corner. With Zones, you can control each area separately or together. You might want the dining area warmer during dinner but keep the lounge area cooler until after. Zones make this possible with just a few taps.\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Zones-Example-1600x900.gif?v=1739522568\" alt=\"\"\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eScenes: \u003c\/strong\u003eThink of Scenes as your personal heating butler. Hosting a Sunday brunch? Set a scene to warm up the patio just before your guests arrive. Planning a cozy evening with family? Another scene can ensure your heaters are on and set to the perfect temperature by the time you step outside. \u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App_Setting-up-Scenes.gif?v=1739522592\" alt=\"\"\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThese features are not just about control; they’re about creating an atmosphere. With the Bromic Heating App, you’re not just turning heaters on and off; you’re setting the mood, ensuring comfort, and enhancing the overall experience of your outdoor space.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eTroubleshooting \u0026amp; Support\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eWhile the Bromic Heating App is designed to be user-friendly, there might be times when you need a little help. Our website includes built-in troubleshooting and a detailed FAQ section that covers common issues. Additionally, customer support is always just a call or click away if you need further assistance.\u003c\/p\u003e\n\u003cp\u003eWith the Affinity Collection and the Bromic Heating App, you’re not just controlling your heaters—you’re elevating your outdoor living experience. By providing easy-to-use controls with personalized zones and customized scenes, the app allows you to enjoy warmth and comfort with minimal effort. Whether you’re hosting guests or enjoying a quiet evening outdoors, the app’s smart features ensure that your space is always perfectly heated. Here’s to creating a cozy and inviting outdoor environment with Affinity!\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\u003c\/tbody\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eConnect to Comfort\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-1_480x480.png?v=1725672230\" style=\"display: block; margin-left: auto; margin-right: auto;\"\u003e\u003c\/p\u003e\n\u003cp\u003eTap Into Comfort\u003c\/p\u003e\n\u003cp\u003eGet more from your Bromic heaters than ever before. Our Affinity Smart-Heat™ Controls pair seamlessly to our new, state-of-the-art Bromic Heating app, where users have complete, customizable control over their comfort in the palm of their hand. Available for IOS and Android.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eThe Affinity Difference\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-App-Affinity-Difference-GIF.gif?v=1739592822\" alt=\"\"\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eWith a range of smart capabilities, Bromic’s App helps set the stage for any outdoor space.\u003c\/p\u003e\n\u003cp\u003eWi-Fi, Bluetooth, and Ethernet Connectivity\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eEasily connect and control your outdoor heaters using either a Wi-Fi, Bluetooth, or Ethernet connection.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eAdmin control with multi-user management\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAdd or remove multiple users full access to controlling your outdoor heaters.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eComplete Integration with Smart Systems\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eOptionally integrate with your Building Management System (BMS) using 0-10V control for advanced and centralized management.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eManage an unlimited amount of heaters\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAdd as many heaters as needed across different locations for unlimited control.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eTimer \u0026amp; Schedule Settings\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eSet timers and schedules to automate your heating needs and never worry about leaving a heater on without supervision.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eVoice Control Enabled\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eTake advantage of voice control for Google Home and Amazon Alexa to adjust heat settings, hands-free.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCreate zones for sites\/rooms\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eGroup your heaters to be controlled by a single command in different zones throughout your outdoor space.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat products can be used with the Affinity On\/Off control series?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Affinity On\/Off Controls can be used with all Bromic Heating Platinum, Tungsten and Cobalt Electric and Gas Heater models.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow many heaters can I control with this controller?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eSingle Channel Controls are rated for 6kW maximum, Dual Channel controls are rated for 12 kW maximum. Both Single and Dual Channel options can control multiple heaters within their maximum capacity. Each channel can control up to 10 gas heaters.\u003c\/p\u003e\n\u003cp\u003eExamples:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eA Single 6 kW On\/Off Control is compatible with 2 Platinum 2300W Electric Heaters.\u003c\/li\u003e\n\u003cli\u003eA Dual 12 kW OnOff Control is compatible with 2 Tungsten 6000W Electric Heaters.\u003c\/li\u003e\n\u003cli\u003eA Single 6 kW On\/Off Control is compatible with up to 10 Gas Heaters.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan I control elements individually with the Affinity On\/Off control series?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eYes, when using the 12 kW Dual Channel On\/Off Control, uses can control the dual elements of these heaters individually:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003ePlatinum 4500W\u003c\/li\u003e\n\u003cli\u003eTungsten 4000W, 6000W\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eDo these controllers have a timer function?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Bromic App includes both timer\/scheduling function.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eBromic Heating App FAQs\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eCan I use the Bromic App with Bromic’s legacy controls?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNo, the App is designed for the new Affinity Collection of controls and is not backward compatible.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan multiple users access the same account?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes, permissions can be assigned to multiple users.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I group my heaters into zones for easier control? How many heaters can I add in a zone? \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes, the App provides the ability to group an endless amount of heaters into zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I set-up heating zones?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYou can watch this video for specific instructions on setting scenes and zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I put my heaters on automatic timers? Can zone groups be put on timers?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYou can watch the video for specific instructions on setting scenes and zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I create automatic schedules for my heaters?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYou can watch this video for specific instructions on setting scenes and zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I control more than one site from the same App account?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes, multiple sites can be controlled from the same App account as long as the controllers at each site are connected via WiFi or Ethernet and configured on the App account.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow many controllers can I operate from one App account?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAn unlimited number of Heater Controls in the same installation can be controlled from one App.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eDo I have to use the App to control my heaters?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eIf using the Affinity Collection of controls, you will need to download the Bromic App to complete the installation and control the heaters.\u003c\/li\u003e\n\u003cli\u003eOnce set-up, the App account can be linked to your Google Home or Alexa account to enable voice controls, or the accessory board can be used to integrate with common home automation systems via 0-10V.\u003c\/li\u003e\n\u003cli\u003eAlternatively, you can choose to install manual switches as an alternative to the App based controls [be sure to link to the switches].\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat do I do if I don’t have good WiFi service?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eA reliable Wi-Fi connection is required for using the App based controls.  You can choose to install manual switches as an alternative to the App based controls\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eDo I need to be close to the controllers if I’m going to use WiFi?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNo, you can be almost anywhere with a reliable internet connection to use the Bromic App.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I use the app and BMS capabilities at the same time?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNo, once the Controls are connected to a Business Management System or Home Automation System, that product takes over control of the Controls and the App is disabled.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eI would like to switch heaters off after a time period?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThis function is available in different settings. Firstly, when you turn on an appliance, you can also set a timer off interval. You set this each time the heater is turned on and it will then countdown to the interval duration and automatically switch the appliance off. Set this function by clicking the appliance name to go to the detailed screen and setting the timer off internal at the bottom of the screen. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eAlternatively, you can set the timer off delay using schedules. This feature is only available to WiFi connected appliances.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhere do I find the serial number of the controller?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe serial number is represented as a 14 digit code (eg CONF2C23080005). The digits will be different for each type of controller. The serial number is printed on the product label attached to the controller. It can also be located via the menu on the Bromic Smat-Heat App, under Site configuration-\u0026gt; Edit Site. All the controllers will be listed and within each controller setting you can identify the connected heaters.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I setup my controller to work with Google Home or Alexa?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAll Affinity controllers have the capability of working with Google Home or Alexa. (Unfortunately, we do not support Apple Home at this stage.)\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eUsing the Bromic Smart-Heat App, follow the installation instructions and ensure it is configured to work in WiFi (or ethernet, if you have an expansion board fitted). Note voice control will not work with Bluetooth or BMS configured setups.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eOnce you have your heaters operating with the Bromic Smart-Heat App, go to your Google Home or Alexa App and setup a new device under “Bromic Smart-Heat.” Authorize the paring by logging into the Bromic Smart-Heat App and confirming the setup.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eFor more details, refer to the instruction manual and videos available from the Bromic website.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat is a site and how do I configure my heaters?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Bromic Smart-Heat App will guide you through the installation process, step by step to configure each controller. Before you commence the installation, a little planning is required to define how to setup the heaters within the App. Sites are created to group heaters and separate site control. You can have all heaters on one site, accessible to all users or split the heaters into groups allocated to different sites. Sites function to separate user access if this is required by inviting users to each site independently (by the site admin user.)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow many heaters can I control with my App?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThere is no limitation of the number of heaters configured to a site, or the number of sites a user has access to.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat is an Admin User and how do I invite my friends?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Bromic Smart-Heat App assigns Users to sites and there are 2 types of User roles. Admin Users have complete access and control of the site setup. User roles are restricted to operational control of the appliances. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eBoth types of users are added to a site by invitation unless it is a new installation, the user that creates the site is automatically assigned as an Admin user. Admin users having complete control of the site setup are responsible for inviting other users. Go to Manage Users under the settings menu to invite new members by entering their name and email address. All members need to download the app, register, and confirm their invitation by email.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eI have registered as a user but I cannot access the App?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWhen you create an account using your email address, the registration process requires the user to validate the invitation by confirming the email address. Log into the email account and search for the Bromic Smart-Heat registration invitation email. If this is not located in the inbox, check the spam or junk folder in case the email was caught by Spam filters.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eIf you have not received the email, register again using the same details.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eNote if you mistyped the email address the invitation will not be sent to the correct email address. Simply register with the correct details.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe App reports the controller is not reachable. Why does this happen?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWhen a controller loses WiFi\/Ethernet\/Internet connection it will revert to a Bluetooth connection. However if the Bluetooth is out of range or the controller has been powered off, the App will report the controller as unreachable. In the situation this is not the case, the controller is unreachable if it is connected to another Bluetooth User.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhen I toggle the button, the setting bounces back to its original state. Why does this happen?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Bromic Smart-Heat system operates on a cloud service. This allows many users to control appliances on an array of sites. As there can be many users connected to the one site, it is possible that heaters are being controlled by other users at the same time. Another reason for the button bounce phenomena is due to connection latency. This is the time delay of the data sent to the server and response back. The cloud server is responsible to synchronize the control settings with all users connected to site. If the server detects the control settings do not match with the last received command, it will issue a restore command to sync the control settings. The button bounce phenomena will occur at times and in almost all cases the correct setting is restored within 1-2 seconds.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhere do I find the App version number?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe App version can be found by accessing the AppStore or Google Play.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eIs the App available in other languages?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes. The language set on the App is based on the Smartphone or Tablet region setting. Change the region setting to another language and the App will update. Languages currently available include German, Spanish, Italian, French, Dutch, Japanese.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I delete the Controller?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eDeleting the controller will remove the device from site and restore the configuration to factory default settings. This action can only be performed by Admin Users. Under the Bromic Smart-Heat App menu, go to Site Configuration, Edit Site, select the controller and press the Delete button at the bottom of the screen.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I rename my heaters?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe heater names can be changed within the App from the appliance screen. Go to the home screen where the heaters are listed under appliances, click the heater name to jump to the detailed screen and press on the pencil icon at the top right of the page to change the name.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I re-sort the heaters as they appear on the screen?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eFrom the home screen where the heaters are listed under appliance, scroll to the bottom and click the re-arrange button. Press, hold and drag each heater to the order desired. Save when complete.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eI forgot to turn my heaters off and no one is at home?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eA key feature of the Bromic Smart-Heat App is remote access and control. This is available for controllers configured to operate on an internet connection such as Wifi or Ethernet. Simply open the Bromic Smart-Heat App and turn off the heaters from the appliance menu.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eIf you cannot access the controller, the safety cut off timer will activate after the predefined countdown. This is set by default as 4hours and can be changed by the Admin User.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I know if my Appliances are connected to WiFi?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThere is a connection icon next to the heater name. This icon will change depending on the connection status of the heater.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhy does my Appliance switch from WiFi to Bluetooth or between other connection methods?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Affinity Smart-Heat controllers have the ability to switch connection method depending on the status of the connection. If the internet, ethernet or WiFI connection is lost, the controller will switch to other available connections and if no other connections are configured, then will default to Bluetooth connection. This ensures that the heaters can be operated at all times. Connection will restore back to the WiFi or Ethernet configuration once it is up.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat does the warning message “Controller is unreachable through Bluetooth” mean?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe controller is currently operating on a Bluetooth connection and it is not accessible due to one of the following reasons:\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003col\u003e\n\u003cli\u003eThe controller is out of range from the Smart device connecting to it.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eThe controller is currently connected and working with another Bluetooth device.\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cul\u003e\n\u003cli\u003eAll heaters connected to this controller will display the warning message.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat does the warning message “Controller is currently offline” mean?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe controller is currently powered off and cannot be accessed. All heaters connected to this controller will display the warning message.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhy can’t I setup all heaters on a single Zone?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eZones are used for controlling multiple heaters with common functions. Zones allow heaters to turn on, set all heaters to dimming level of 50%, or set lighting output to any level. It is only possible to setup zones for same type of heating appliances.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhy do my heaters which off automatically after 4hours?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eEach controller has a default 4hr timer off countdown. When the controller is operating on Bluetooth and connection has been idle for 4hrs, the heaters for this specific controller will switch off. This interval setting can be changed to 2, 4, 6, 8 or 12 hours or disabled. Each controller has its own individual settings. To change this, go to the site configuration menu, edit site, select the controller, click the controller name to go to the detailed page. At the bottom there will be a dropdown list to change the value. It is recommended to not disable this setting.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e","brand":"Bromic Heating","offers":[{"title":". \/ .","offer_id":45066381918496,"sku":"BH0320015","price":3645.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0741\/9442\/0000\/files\/Bromic-Heating-Platinum-Marine-Smart-Heat-33-2300-Watt-220-240V-Black-Electric-Patio-Heater.jpg?v=1729507671"},{"product_id":"bromic-heating-platinum-marine-smart-heat-50-3400-watt-220-240v-black-electric-patio-heater","title":"Bromic Heating Platinum Marine Smart-Heat 50\" 3400 Watt 220-240V Black Electric Patio Heater","description":"\u003cp\u003e\u003ciframe width=\"100%\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/9uBc_UFrnyY\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003eTo counteract the hurdles of installing an outdoor heater near the coast where standard stainless steel can rust and deteriorate, Bromic engineered the Platinum Electric Marine heater series.\u003c\/p\u003e\n\u003cp\u003eBuilt to withstand corrosive environments with high grade materials, a fully enclosed heater body to protect internal elements, and an easy to maintain, ceramic-glass surface, this exceptional heater is backed by an industry-leading 5-year warranty offering peace of mind that this heater is built to last. (5 year warranty is for land based applications only does not cover installations on marine vessels).\u003c\/p\u003e\n\u003cp\u003eAvailable in a white or black finish with a variety of mounting options including wall, ceiling, and recessed, the Platinum Electric Marine heater is the ideal solution to enrich the comfort experience of owners of coastal residences and superyachts as well as guests on cruise ships.\u003c\/p\u003e\n\u003ch1\u003eWhat's Included\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003ePatio Heater\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eNot Included\u003cem\u003e (Sold Separately)\u003c\/em\u003e\u003cbr\u003e\n\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eOn\/Off Controller\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eDimmer Controller\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eMaster Remote\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eHome Automation\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eAffinity Expansion Board\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eCeiling Recess Kit\u003c\/li\u003e\n\u003cli\u003eTube Suspension Kit\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eFeatures\u003c\/h1\u003e\n\u003cdiv class=\"blurb\"\u003e\n\u003cp\u003eConstructed of premium 316 marine-grade stainless-steel, complete with a sleek ceramic glass screen and a fully enclosed body, the Platinum Marine heater provides even heat distribution to coastal and marine environments.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eHigh Performance Stainless-Steel - Premium 316 grade stainless-steel suitable for marine and coastal environments.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eAdjustable Mounting Brackets - For efficient, directional heat distribution.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eCompact \u0026amp; Elegant Design - Seamless integration into design-focused spaces with minimized light emissions and an easy-to-clean premium black or white finish.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eTinted Glass-Ceramic Fascia - Spread heat evenly across any area while minimizing light emission.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eSlim-line Design - Minimal ceiling recess clearance required. Flush-mounted design aesthetics.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eSet and forget - Simple and easy to use, with single-switch activation and smart system compatibility.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eSealed Element - Sealed compartment with thin film elements to prevent corrosion.\u003c\/li\u003e\n\u003cli\u003eIndustry-Leading 5-Year Warranty - Offering peace of mind that the heater is built to last.\u003c\/li\u003e\n\u003cli\u003eVersatile Mounting Solution - Ability to wall-mount, ceiling- mount, or recess using either the Standard or Low Clearance Recess Kit.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eHigh Performance Stainless-Steel Construction - Premium 316 grade stainless-steel suitable for marine and coastal environments.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eClean, Compact and Elegant Design - Minimized light emissions and easy to clean in a black or white finish\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eDurability You Can Trust - Backed by an industry-leading 5-year warranty.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003ch1\u003eSpecifications\u003c\/h1\u003e\n\u003ctable width=\"100%\" style=\"width: 100.079%;\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 54.6762%;\"\u003eModel\u003c\/td\u003e\n\u003ctd style=\"width: 44.8977%;\"\u003e3400W MARINE SERIES\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 54.6762%;\"\u003eItem Number\u003c\/td\u003e\n\u003ctd style=\"width: 44.8977%;\"\u003eBH0320016\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 54.6762%;\"\u003eFuel Type\u003c\/td\u003e\n\u003ctd style=\"width: 44.8977%;\"\u003eElectric\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 54.6762%;\"\u003eColor\u003c\/td\u003e\n\u003ctd style=\"width: 44.8977%;\"\u003eBlack\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 54.6762%;\"\u003eHeat Area\u003c\/td\u003e\n\u003ctd style=\"width: 44.8977%;\"\u003e108 sq.ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 54.6762%;\"\u003eRated Current\u003c\/td\u003e\n\u003ctd style=\"width: 44.8977%;\"\u003e220-240V\/14.2A\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 54.6762%;\"\u003eDimensions\u003c\/td\u003e\n\u003ctd style=\"width: 44.8977%;\"\u003e50.2\" (W) x 7\" (H) x 2\" (D)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 54.6762%;\"\u003eWeight\u003c\/td\u003e\n\u003ctd style=\"width: 44.8977%;\"\u003e22 lbs.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 54.6762%;\"\u003eMin. Floor Clearance\u003c\/td\u003e\n\u003ctd style=\"width: 44.8977%;\"\u003eWall 72\"\u003cbr\u003eCeiling 96\"\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch2\u003eTechnical Dimensions\u003c\/h2\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Good_c553fd33-1ca5-4c31-bd11-3fd3300c6e86.png?v=1726970957\" alt=\"\"\u003e\u003c\/p\u003e\n\u003ch2\u003eHeat Blooms\u003c\/h2\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Platinum-Heat-Blooms-4500w-1-971x1280_6c76e715-f5f3-473b-ade7-c74a87cbe531.png?v=1726970972\" alt=\"\"\u003e\u003c\/p\u003e\n\u003ch2\u003eMounting Options\u003c\/h2\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/PMSpec.png?v=1726971000\" alt=\"\"\u003e\u003c\/p\u003e\n\u003ch2\u003eClearances\u003c\/h2\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Good-2-1280x701_66672cb5-a5c3-4eaf-9ffa-bc915fcb5392.png?v=1726971018\" alt=\"\"\u003e\u003c\/p\u003e\n\u003ch2\u003eAffinity Compatibility Chart\u003c\/h2\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Compatibility_Chart.jpg?v=1765666026\" alt=\"\"\u003e\u003c\/p\u003e\n\u003ch1\u003eWarranty\u003c\/h1\u003e\n\u003ctable width=\"100%\" style=\"width: 100.094%;\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 46.6422%;\"\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/1-year_Warranty_Badge_6b87d735-52f4-4c48-bc3a-7a92fba0db3a.jpg?v=1714267673\"\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 52.9793%;\"\u003eBromic Heating Warranty is applicable to the original owner only. In accordance with the warranty terms and conditions specified below.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003eBromic Heating or its agent (the warrantor) will furnish the ORIGINAL OWNER;\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003ea replacement Bromic Heating heater or\u003c\/li\u003e\n\u003cli\u003ea replacement part for any component part which fails.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003eThe warranty period is determined by product line from the date of purchase according to the table below:\u003c\/p\u003e\n\u003ctable width=\"100%\" style=\"width: 100.094%; height: 183.833px;\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003ePlatinum Electric\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e3 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 36.7667px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 36.7667px;\"\u003ePlatinum Electric Marine\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 36.7667px;\"\u003e5 years (land-based applications); 3 years (marine vessels)\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eEclipse Pendant\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e3 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eEclipse Portable\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e3 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eTungsten Electric\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e2 years Heater (7 years on Heating Elements)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003ePlatinum Gas\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e2 years (excluding maintenance items*)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eTungsten Gas\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e2 years (excluding maintenance items*)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eTungsten Portable\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e1 year\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eAffinity Controllers\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e1 year\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp style=\"padding-left: 40px;\"\u003e\u003cem\u003e* Excludes hoses and igniters\u003c\/em\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eService and Labor Responsibility\u003c\/strong\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eUnder this limited warranty, the warrantor will provide only a replacement heater or part thereof. The owner is responsible for all other costs. \u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eSuch costs may include, but are not limited to:\u003cbr\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003eLabor charges for service, removal, or re-installation of the heater or part thereof.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eShipping and delivery charges for forwarding the new heater or replacement part from the nearest distributor and returning the claimed defective heater or part to such distributor.\u003c\/li\u003e\n\u003cli\u003eAll cost necessary or incidental for handling and administrative charges and for any materials and\/or permits required for installation of the replacement heater or part.\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003e\u003cem\u003e\u003cspan style=\"color: #000000;\"\u003e\u003cstrong\u003eIMPORTANT:\u003c\/strong\u003e\u003c\/span\u003e Bromic Heaters must be installed by a licensed technician. Installation attempted by a non-authorized agent\/technician will void the warranty.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic_Catalog_Web.pdf?v=1759801363\" target=\"_blank\"\u003eBromic Catalog\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Spec_Sheet_-_Platinum_Electric_Marine_NA.pdf?v=1750394609\" target=\"_blank\"\u003ePlatinum Series Spec Sheet\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic-Platinum-Smart-Heat-Electric-SII-Instruction-Manual-US_v4_eae58683-6686-44a4-9691-e31db8e2215a.pdf?v=1727456581\" rel=\"noopener\" target=\"_blank\"\u003eInstallation Manual\u003c\/a\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/3-Part-Spec-Electric-Radiant-Heaters-Platinum-Marine.pdf?v=1726971215\" target=\"_blank\"\u003e3-Part Spec Manual\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Switch_Compatibility_Chart_-_new_models_9-23.xlsx?v=1765666342\" rel=\"noopener\" target=\"_blank\"\u003eAffinity Control Chart Sheet\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eVideos\u003c\/h1\u003e\n\u003cp\u003e\u003ciframe width=\"100%\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/nUBsBUA31WA\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe width=\"100%\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/1AMwn6-Xrr0\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eDo the Platinum Electric Marine heaters come with a controller?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eNo, the controllers can be purchased as an additional accessory.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan I install the Platinum Electric heater myself?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eNo, the heater must be installed by a licensed technician.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat is radiant heat?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eRadiant heat works like the sun. Instead of heating the air around you, it heats people and objects. This makes radiant heat a more effective outdoor heating source, as it is less likely to be affected by the wind.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eAre the heaters waterproof?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eOur Platinum Electric Marine heaters are made from premium 314 stainless steel and IPX5 rated, and therefore water-resistant (low pressure water jets). However, Bromic does recommend that they are best mounted under cover and not directly exposed to rain and salt mist to ensure they maintain their aesthetic appeal.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat mounting options are available?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe heaters can be either wall mounted, pole mounted or recessed into the ceiling. Each heater is supplied with an 8″ stainless steel pole. Recessing kits and longer poles for high ceilings can be ordered separately. Please refer to our instruction manual or contact our friendly design team to find out which installation and height is right for you.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan Platinum Marine heaters be left on all night?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eWhile Bromic’s Platinum Marine heaters are designed for extended outdoor use, it is generally not recommended to leave any outdoor heater on overnight for safety and energy efficiency. We recommend turning off the Platinum Marine heaters when not in use and following the installation manuals for safe operation and maintenance.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow hot do Platinum Marine heaters get?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eHow much heat Platinum Marine emit depends on a variety of factors including the wattage in use, mounting height, climate, space layout and more. For the most efficient heat coverage of your space, we recommend utilizing our Complimentary Design Service where one of Bromic’s heating experts will create a customized heating layout for your space.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow many Platinum Marine heaters do I need?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe number of Platinum Marine heaters needed depends entirely on the size and layout of the space, as well as the size and wattage of the heaters you are installing.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow much power does the Platinum Marine heater consume?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Platinum Marine heater is designed to provide efficient heating while being mindful of power consumption. The power consumption of the Platinum Marine heater depends on the specific model installed, available in 2300W, 3400W, and 4500W and current ranges from 208V, 220V and 240V. Additionally, the power consumption may vary based on environmental conditions and usage patterns. It’s essential to refer to the product manual or contact our customer support with any questions.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan I use Platinum Marine heaters in an enclosed space?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Platinum Marine outdoor heaters can be used in enclosed spaces as the are electric heaters and require no ventilation. Please refer to the corresponding Installation Manual to ensure proper clearances are met for safe operation.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat are marine-grade materials?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Platinum Marine heater is made of premium 316 marine-grade stainless steel, which combats corrosive elements making it suitable for marine and coastal applications.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003e\u003cstrong\u003eGeneral FAQs\u003c\/strong\u003e\u003c\/p\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat’s better? Electric or Gas?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThere are multiple benefits to each of these power sources. Ultimately, it’ll depend on the space that needs to be heated and what existing power sources are available.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat is radiant heat?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eRadiant heat works like the sun. Instead of heating the air around you, it heats people and objects. This makes radiant heat a more effective heating source, as it is less likely to be affected by the wind.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan the Bromic propane free-standing heaters be converted from propane to natural gas?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eYes. We do offer a conversion kit that allows the heater to be hooked up to a natural gas line.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat kind of gas tank can be used with the heater??\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Bromic Tungsten Portable can hold a standard 5 gallon propane tank or a 10 gallon propane tank.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat’s the difference between the Tungsten and Platinum collections?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThere are a number of differences. First and foremost, they differ in their designs. While our Tungsten collection features a honeycomb mesh in front of the heat panels, our Platinum series is covered by a ceramic glass screen that is encased in a stainless-steel frame. The electric heaters in the collections also differ in the heat output. Our Tungsten series comes in 2000, 3000, 4000 and 6000W, while our Platinum Electric heaters are available in 2300 and 3400W.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eDo the heaters come with a controller?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eBesides the Eclipse Portable heater, the heaters do not come with a controller as everyone has different preferences when it comes to how they want to control their heater. Bromic offers a variety of controls options, which can be purchased as an additional accessory.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow can I control the heaters?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eWe offer various options to control your heater. Depending on the model, you can choose between simple on\/off controls or dimmer controls (electric heaters only). We also offer a master remote to control groups of heaters.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan the heaters be paired with automatic controls such as timers and thermostats?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eYes, this is possible via a home or building automation system. We offer the Bromic Smart-Heat Link, which can connect to a building automation system via RS232 plugin.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan I use my home automation system with Bromic heaters?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eBromic outdoor heaters can be linked to any home automation device that offers a RS232 communication connection. Many home automation systems will offer a RS232 port either as standard or as a retrofit option.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat do I need to connect my Bromic outdoor heater to my home automation system?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eYou choose how you wish to control your heater. You can pair any combination and number of Bromic On\/Off and\/or Dimmer controls together with one Bromic Smart-Heat Link.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eMy heater shows signs of rust. Is this covered under the warranty?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eWhile all our heaters have a corrosion-resistant base material or paint, it remains the owners responsibility to periodically clean the heaters to maintain the high level finish. We also recommend using our Platinum Marine heating series for coastal conditions which provides additional corrosion resistance.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eAre Bromic Heaters weatherproof?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eBromic Heaters are weather resistant, but not water proof. They can be exposed to the elements, but as with any outdoor product, the better the care, the longer the life.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan I install the fixed mounted heaters myself?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eNo, all the fixed mounted heaters must be installed by a licensed technician.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow do I know if I need the 208V or 220-240V electric heater version?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eIn North America, the terms 220V, 230V, and 240V all refer to the same system voltage level. It’s primarily reserved for use in residential buildings and comes from a single phase system. A 240V service is accomplished by using two “hot” 120V standard lines. Most large electric appliances likes cook stoves, hot water heaters, and some other home appliances require this voltage. 208V, on the other hand, is from a 3 phase system and primarily found in commercial applications.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Controls FAQs\u003c\/strong\u003e\u003c\/p\u003e\n\u003cdiv style=\"text-align: left;\"\u003e\n\u003ctable width=\"100%\" style=\"height: 18.8833px;\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.8833px;\"\u003e\n\u003ctd style=\"height: 18.8833px;\"\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eAffinity Smart-Heat Controller Collection?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cstrong\u003eBromic Controls\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Smart-Heat™ Controller Collection\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe Affinity Smart-Heat™ Collection redefines control and connectivity. Enabled by Wi-Fi and Bluetooth, these advanced controllers offer expanded heater channel capacity and seamless integration with the Bromic app—empowering users with precise, intuitive control for every environment.\u003c\/p\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_OnOff_Series.jpg?v=1765374564\" alt=\"\" style=\"display: block; margin-left: auto; margin-right: auto;\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity On\/Off Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe Affinity On\/Off Series enables connected Platinum, Tungsten or Cobalt gas or electric heaters to operate at full power with a single command, delivering straightforward, reliable control for any outdoor space.\u003c\/p\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Dimmer_Series.jpg?v=1765374623\" alt=\"\" style=\"display: block; margin-left: auto; margin-right: auto;\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Dimmer Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eCompatible with Platinum, Tungsten, and Cobalt electric heaters, the Affinity Dimmer Series provides instant, precise heat adjustment in 1% increments, offering customized control for any outdoor environment.\u003c\/p\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Eclipse_Series.jpg?v=1765374653\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Eclipse Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eDesigned for the Eclipse Collection, the Affinity Eclipse Series provides precise, incremental control over both heat and integrated LED lighting, delivering tailored ambience with every use.\u003c\/p\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cstrong\u003eTap Into Comfort\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eGet more from your Bromic heaters than ever before. Our Affinity Smart-Heat™ Controls pair seamlessly via Wi-Fi, Bluetooth or optional Ethernet connection to our new Bromic Heating app, where users have complete, customizable control over their comfort in the palm of their hand:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWiFi, Bluetooth or Ethernet connectivity\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eComplete control of heat output with On\/Off and Dimming functionality\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eMulti-heater management of unlimited connected controllers\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eCreate heater grouping within zones\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eTimer \u0026amp; schedule settings\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eVoice control integration with Amazon Alexa \u0026amp; Google Home\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eManage multiple sites from one app\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eAdmin control with multi-user management\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eConnect with home automation or building management systems\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Manual_Wall_Switch_Series.jpg?v=1765374713\" alt=\"\" style=\"display: block; margin-left: auto; margin-right: auto;\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eManual Wall Switch Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAvailable in single and double-channel models for both indoor and outdoor use, the Manual Wall Switch Series provides simple, dependable on\/off control for any heating configuration.\u003c\/p\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Expansion_Board.jpg?v=1765374745\" alt=\"\" style=\"display: block; margin-left: auto; margin-right: auto;\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Expansion Board\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eCompatible with 1- and 2-channel On\/Off and Dimmer models, the Affinity Expansion Board enables seamless Ethernet integration for reliable connectivity across outdoor heating systems. Equipped with 0-10V connections, it easily interfaces with home automation and business management systems for complete control.\u003c\/p\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cstrong\u003eAffinity Compatibility Chart\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Chart.jpg?v=1765374296\" alt=\"\" style=\"display: block; margin-left: auto; margin-right: auto;\"\u003e\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cdiv style=\"text-align: left;\"\u003e\n\u003ctable width=\"100%\" style=\"height: 18.8833px;\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.8833px;\"\u003e\n\u003ctd style=\"height: 18.8833px;\"\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow to Use the New Bromic Heating App?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Eclipse-Electric-w.-Bromic-Heating-App.png?v=1739518887\" alt=\"\"\u003e\u003c\/p\u003e\n\u003cp\u003eBromic is excited to announce the new Affinity Collection of controls to their product line-up! Now, with the new Affinity Collection, you can easily control and monitor your heaters through Bromic’s dedicated app. This app brings you the power to manage your outdoor heating with the touch of a button, right from your smartphone. From basic On\/Off and Dimming functionality, to state-of-the-art features, this guide will take you through everything you need to know to make the most of this technology, transforming your outdoor space into a cozy retreat.\u003c\/p\u003e\n\u003cp\u003e\u003ca rel=\"noopener\" href=\"https:\/\/apps.apple.com\/us\/app\/bromic-smart-heat\/id6457416824\" target=\"_blank\"\u003e\u003cstrong\u003eClick to Download in App Store\u003c\/strong\u003e\u003c\/a\u003e\u003cbr\u003e\u003ca rel=\"noopener\" href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.bromic.app\u0026amp;amp;pli=1\" target=\"_blank\"\u003e\u003cstrong\u003eClick to Download in Playstore\u003c\/strong\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe width=\"100%\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/nUBsBUA31WA\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhy Use the Bromic Heating App?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-App-Hero-Image.png?v=1739520365\" alt=\"\"\u003e\u003c\/p\u003e\n\u003cp\u003eThe Bromic Heating App isn’t just another gadget; it’s a gateway to enhancing your outdoor living experience. Imagine enjoying a perfectly heated patio during a cool evening without having to get up or fuss with complicated controls. With this app, you have the ability to:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eEasily adjust the output \u003c\/strong\u003eof your heaters to match the changing weather or your personal comfort preferences.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSet a timer \u003c\/strong\u003efor maximum efficiency to ensure your heaters are only on when in use and not left on when not in use.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eGroup heaters by zone\u003c\/strong\u003e to control multiple units within differing locations (“zones’) simultaneously, perfect for larger outdoor spaces.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSet schedules and scenes\u003c\/strong\u003e that automatically turn on or off your heaters based on your lifestyle.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThis kind of convenience and efficiency is more than just a luxury—it’s a smart way to ensure that your outdoor spaces are always ready for relaxation or entertainment, no matter the weather.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhat You’ll Need to Prepare for Setup\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/How-to-Locate-the-Serial-Number-on-Affinity-Controls.png?v=1739520904\" alt=\"\"\u003e\u003c\/p\u003e\n\u003cp\u003eBefore you dive into using the app, make sure your Bromic heaters and controllers are installed and configured by a licensed electrical contractor. Once that’s set up, follow these simple steps to get your app up and running:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eLocate the Serial Number on your controls box:\u003c\/strong\u003e You can find this on the sticker located on the side paneling of your control box. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDownload the Bromic Heating App: \u003c\/strong\u003eFind it on the Apple Store or Google Play and install it on your smartphone or tablet. It is important to note that the Bromic Heating App is only applicable with our Affinity Collection of controls and not with any of Bromic’s Legacy Remote Controllers. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTurn on Bluetooth and Connect to the Internet: \u003c\/strong\u003eEnsure your device has both Bluetooth and an active internet connection. These are crucial for the initial setup and ongoing operation of the app. Initial configuration of the App to your controls box will need to be done within 30ft of the control box, via Bluetooth connection. Once you are set up, you can easily switch your connection to Wi-Fi if desired. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDecide which email address you will be creating an account with: \u003c\/strong\u003eYou’ll need access to this email address to create an account and verify setup. This step ensures that your account is secure and ready to use.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eGetting Started with the Bromic Heating App\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Site-Setup-SCreen-Shots.png?v=1739521513\" alt=\"\"\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis is where the magic happens! Once you’ve created an account and verified your email address, you’ll start by naming your site (e.g., “Outdoor Kitchen”, “Deck”, or “Garden Area”) and begin connecting your controllers.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eSet Up Your Site: \u003c\/strong\u003eSelect the controllers from the list that appears on your screen. Only those located within 30ft in discovery mode will be visible. If there are multiple controls on site, you can confirm that you are setting up the correct one by verifying the serial number in the App with the serial number on the controller box match one another. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eConfigure the Controller: \u003c\/strong\u003eNext, you will want to set up the channels of controllers. It is important to configure each channel of the controller, depending on how many channels your controller box has. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eManage Your Connections: \u003c\/strong\u003eYou will be taken to a page to manage your controller’s connection. Your controllers are automatically connected via Bluetooth up until now. For more stable and flexible control, connect your controllers via Wi-Fi or Ethernet.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eComplete Setup or Add Another Controller: \u003c\/strong\u003eCongrats! You have made it to the last step where you can now continue to add additional controller boxes or invite additional users if connected on Wi-Fi. In the case that you are done adding controller boxes, and do not wish to invite additional users, select “No, go to invite users”, then select “Skip and Complete Site Creation” on the next screen, then “Done”. Once you select “Done”, you’ll be redirected to the home screen and your heaters will be ready to control.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eInvite Additional Users: \u003c\/strong\u003eWhether it be family members or guests who will need access to the heaters. The app makes this easy and secure:\u003cbr\u003e\n\u003cul\u003e\n\u003cli\u003eInvite Users: As the admin user, you can invite others to use the app. Simply go to the settings, click “Manage Users,” and send an invitation via email. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eControl Access: Not everyone needs full control. You can assign different roles to different users, ensuring that only those who need it can make changes to the heating settings. Of the two control access options to choose from, Admin or User, you can assign individuals different roles ensuring that only those who need it can make changes to the heating settings.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThis feature is particularly useful if you have frequent guests or if you rent out your home as a vacation property. It allows you to maintain control while offering convenience to others.\u003c\/p\u003e\n\u003cp\u003eBy following these steps, you’ll have your Bromic Heating App ready to go in no time, giving you seamless control over your outdoor heating system.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eNavigating the Bromic Heating App\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eOnce your setup is complete, navigating the app becomes second nature. The user interface is designed to be intuitive, offering you easy access to all the features that make your outdoor space more enjoyable.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eHome Screen: \u003c\/strong\u003eThis is your command center. Here, you can see all connected appliances, zones, and scenes. Each heater is listed with a symbol indicating its connection type—Bluetooth, WiFi, or Ethernet—so you know exactly how it’s connected.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAppliances:\u003c\/strong\u003e In this section, you can turn on each heater with a simple toggle. If your heater has a dimming feature, you can adjust the heat level using a slider from 0% to 100%. For more detailed settings, like changing the appliance name or setting a timer, just click the arrow next to the heater’s name.\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Appliances-1067x1600.png?v=1739522203\" alt=\"\"\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eZones: \u003c\/strong\u003eFor those with multiple heaters, the Zone feature is a lifesaver. It allows you to group heaters together, so you can manage them all at once—whether you want to turn them all on, set a time, set them to the same heat level, or schedule them to switch off at a certain time.\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Zones-1067x1600.png?v=1739522230\" alt=\"\"\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eScenes: \u003c\/strong\u003eThis feature is ideal for setting up a routine. Whether it’s turning on the heaters every evening or ensuring they switch off after a party, for residential applications or to turn all heaters off at the end of each service for commercial applications, you can schedule these actions in advance. The scene operation works on a 7-day schedule, giving you full control over your outdoor environment.\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Scenes-1067x1600.png?v=1739522255\" alt=\"\"\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eEnhancing Your Experience with Zones and Scenes\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eLet’s dive a bit deeper into Zones and Scenes, two of the app’s most powerful features.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eZones:\u003c\/strong\u003e Imagine having a large outdoor space with different sections—perhaps a dining area, a lounging space, and a poolside corner. With Zones, you can control each area separately or together. You might want the dining area warmer during dinner but keep the lounge area cooler until after. Zones make this possible with just a few taps.\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Zones-Example-1600x900.gif?v=1739522568\" alt=\"\"\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eScenes: \u003c\/strong\u003eThink of Scenes as your personal heating butler. Hosting a Sunday brunch? Set a scene to warm up the patio just before your guests arrive. Planning a cozy evening with family? Another scene can ensure your heaters are on and set to the perfect temperature by the time you step outside. \u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App_Setting-up-Scenes.gif?v=1739522592\" alt=\"\"\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThese features are not just about control; they’re about creating an atmosphere. With the Bromic Heating App, you’re not just turning heaters on and off; you’re setting the mood, ensuring comfort, and enhancing the overall experience of your outdoor space.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eTroubleshooting \u0026amp; Support\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eWhile the Bromic Heating App is designed to be user-friendly, there might be times when you need a little help. Our website includes built-in troubleshooting and a detailed FAQ section that covers common issues. Additionally, customer support is always just a call or click away if you need further assistance.\u003c\/p\u003e\n\u003cp\u003eWith the Affinity Collection and the Bromic Heating App, you’re not just controlling your heaters—you’re elevating your outdoor living experience. By providing easy-to-use controls with personalized zones and customized scenes, the app allows you to enjoy warmth and comfort with minimal effort. Whether you’re hosting guests or enjoying a quiet evening outdoors, the app’s smart features ensure that your space is always perfectly heated. Here’s to creating a cozy and inviting outdoor environment with Affinity!\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\u003c\/tbody\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eConnect to Comfort\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-1_480x480.png?v=1725672230\" style=\"display: block; margin-left: auto; margin-right: auto;\"\u003e\u003c\/p\u003e\n\u003cp\u003eTap Into Comfort\u003c\/p\u003e\n\u003cp\u003eGet more from your Bromic heaters than ever before. Our Affinity Smart-Heat™ Controls pair seamlessly to our new, state-of-the-art Bromic Heating app, where users have complete, customizable control over their comfort in the palm of their hand. Available for IOS and Android.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eThe Affinity Difference\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-App-Affinity-Difference-GIF.gif?v=1739592822\" alt=\"\"\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eWith a range of smart capabilities, Bromic’s App helps set the stage for any outdoor space.\u003c\/p\u003e\n\u003cp\u003eWi-Fi, Bluetooth, and Ethernet Connectivity\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eEasily connect and control your outdoor heaters using either a Wi-Fi, Bluetooth, or Ethernet connection.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eAdmin control with multi-user management\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAdd or remove multiple users full access to controlling your outdoor heaters.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eComplete Integration with Smart Systems\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eOptionally integrate with your Building Management System (BMS) using 0-10V control for advanced and centralized management.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eManage an unlimited amount of heaters\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAdd as many heaters as needed across different locations for unlimited control.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eTimer \u0026amp; Schedule Settings\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eSet timers and schedules to automate your heating needs and never worry about leaving a heater on without supervision.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eVoice Control Enabled\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eTake advantage of voice control for Google Home and Amazon Alexa to adjust heat settings, hands-free.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCreate zones for sites\/rooms\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eGroup your heaters to be controlled by a single command in different zones throughout your outdoor space.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat products can be used with the Affinity On\/Off control series?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Affinity On\/Off Controls can be used with all Bromic Heating Platinum, Tungsten and Cobalt Electric and Gas Heater models.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow many heaters can I control with this controller?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eSingle Channel Controls are rated for 6kW maximum, Dual Channel controls are rated for 12 kW maximum. Both Single and Dual Channel options can control multiple heaters within their maximum capacity. Each channel can control up to 10 gas heaters.\u003c\/p\u003e\n\u003cp\u003eExamples:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eA Single 6 kW On\/Off Control is compatible with 2 Platinum 2300W Electric Heaters.\u003c\/li\u003e\n\u003cli\u003eA Dual 12 kW OnOff Control is compatible with 2 Tungsten 6000W Electric Heaters.\u003c\/li\u003e\n\u003cli\u003eA Single 6 kW On\/Off Control is compatible with up to 10 Gas Heaters.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan I control elements individually with the Affinity On\/Off control series?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eYes, when using the 12 kW Dual Channel On\/Off Control, uses can control the dual elements of these heaters individually:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003ePlatinum 4500W\u003c\/li\u003e\n\u003cli\u003eTungsten 4000W, 6000W\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eDo these controllers have a timer function?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Bromic App includes both timer\/scheduling function.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eBromic Heating App FAQs\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eCan I use the Bromic App with Bromic’s legacy controls?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNo, the App is designed for the new Affinity Collection of controls and is not backward compatible.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan multiple users access the same account?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes, permissions can be assigned to multiple users.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I group my heaters into zones for easier control? How many heaters can I add in a zone? \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes, the App provides the ability to group an endless amount of heaters into zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I set-up heating zones?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYou can watch this video for specific instructions on setting scenes and zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I put my heaters on automatic timers? Can zone groups be put on timers?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYou can watch the video for specific instructions on setting scenes and zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I create automatic schedules for my heaters?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYou can watch this video for specific instructions on setting scenes and zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I control more than one site from the same App account?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes, multiple sites can be controlled from the same App account as long as the controllers at each site are connected via WiFi or Ethernet and configured on the App account.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow many controllers can I operate from one App account?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAn unlimited number of Heater Controls in the same installation can be controlled from one App.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eDo I have to use the App to control my heaters?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eIf using the Affinity Collection of controls, you will need to download the Bromic App to complete the installation and control the heaters.\u003c\/li\u003e\n\u003cli\u003eOnce set-up, the App account can be linked to your Google Home or Alexa account to enable voice controls, or the accessory board can be used to integrate with common home automation systems via 0-10V.\u003c\/li\u003e\n\u003cli\u003eAlternatively, you can choose to install manual switches as an alternative to the App based controls [be sure to link to the switches].\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat do I do if I don’t have good WiFi service?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eA reliable Wi-Fi connection is required for using the App based controls.  You can choose to install manual switches as an alternative to the App based controls\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eDo I need to be close to the controllers if I’m going to use WiFi?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNo, you can be almost anywhere with a reliable internet connection to use the Bromic App.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I use the app and BMS capabilities at the same time?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNo, once the Controls are connected to a Business Management System or Home Automation System, that product takes over control of the Controls and the App is disabled.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eI would like to switch heaters off after a time period?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThis function is available in different settings. Firstly, when you turn on an appliance, you can also set a timer off interval. You set this each time the heater is turned on and it will then countdown to the interval duration and automatically switch the appliance off. Set this function by clicking the appliance name to go to the detailed screen and setting the timer off internal at the bottom of the screen. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eAlternatively, you can set the timer off delay using schedules. This feature is only available to WiFi connected appliances.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhere do I find the serial number of the controller?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe serial number is represented as a 14 digit code (eg CONF2C23080005). The digits will be different for each type of controller. The serial number is printed on the product label attached to the controller. It can also be located via the menu on the Bromic Smat-Heat App, under Site configuration-\u0026gt; Edit Site. All the controllers will be listed and within each controller setting you can identify the connected heaters.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I setup my controller to work with Google Home or Alexa?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAll Affinity controllers have the capability of working with Google Home or Alexa. (Unfortunately, we do not support Apple Home at this stage.)\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eUsing the Bromic Smart-Heat App, follow the installation instructions and ensure it is configured to work in WiFi (or ethernet, if you have an expansion board fitted). Note voice control will not work with Bluetooth or BMS configured setups.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eOnce you have your heaters operating with the Bromic Smart-Heat App, go to your Google Home or Alexa App and setup a new device under “Bromic Smart-Heat.” Authorize the paring by logging into the Bromic Smart-Heat App and confirming the setup.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eFor more details, refer to the instruction manual and videos available from the Bromic website.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat is a site and how do I configure my heaters?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Bromic Smart-Heat App will guide you through the installation process, step by step to configure each controller. Before you commence the installation, a little planning is required to define how to setup the heaters within the App. Sites are created to group heaters and separate site control. You can have all heaters on one site, accessible to all users or split the heaters into groups allocated to different sites. Sites function to separate user access if this is required by inviting users to each site independently (by the site admin user.)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow many heaters can I control with my App?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThere is no limitation of the number of heaters configured to a site, or the number of sites a user has access to.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat is an Admin User and how do I invite my friends?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Bromic Smart-Heat App assigns Users to sites and there are 2 types of User roles. Admin Users have complete access and control of the site setup. User roles are restricted to operational control of the appliances. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eBoth types of users are added to a site by invitation unless it is a new installation, the user that creates the site is automatically assigned as an Admin user. Admin users having complete control of the site setup are responsible for inviting other users. Go to Manage Users under the settings menu to invite new members by entering their name and email address. All members need to download the app, register, and confirm their invitation by email.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eI have registered as a user but I cannot access the App?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWhen you create an account using your email address, the registration process requires the user to validate the invitation by confirming the email address. Log into the email account and search for the Bromic Smart-Heat registration invitation email. If this is not located in the inbox, check the spam or junk folder in case the email was caught by Spam filters.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eIf you have not received the email, register again using the same details.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eNote if you mistyped the email address the invitation will not be sent to the correct email address. Simply register with the correct details.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe App reports the controller is not reachable. Why does this happen?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWhen a controller loses WiFi\/Ethernet\/Internet connection it will revert to a Bluetooth connection. However if the Bluetooth is out of range or the controller has been powered off, the App will report the controller as unreachable. In the situation this is not the case, the controller is unreachable if it is connected to another Bluetooth User.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhen I toggle the button, the setting bounces back to its original state. Why does this happen?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Bromic Smart-Heat system operates on a cloud service. This allows many users to control appliances on an array of sites. As there can be many users connected to the one site, it is possible that heaters are being controlled by other users at the same time. Another reason for the button bounce phenomena is due to connection latency. This is the time delay of the data sent to the server and response back. The cloud server is responsible to synchronize the control settings with all users connected to site. If the server detects the control settings do not match with the last received command, it will issue a restore command to sync the control settings. The button bounce phenomena will occur at times and in almost all cases the correct setting is restored within 1-2 seconds.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhere do I find the App version number?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe App version can be found by accessing the AppStore or Google Play.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eIs the App available in other languages?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes. The language set on the App is based on the Smartphone or Tablet region setting. Change the region setting to another language and the App will update. Languages currently available include German, Spanish, Italian, French, Dutch, Japanese.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I delete the Controller?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eDeleting the controller will remove the device from site and restore the configuration to factory default settings. This action can only be performed by Admin Users. Under the Bromic Smart-Heat App menu, go to Site Configuration, Edit Site, select the controller and press the Delete button at the bottom of the screen.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I rename my heaters?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe heater names can be changed within the App from the appliance screen. Go to the home screen where the heaters are listed under appliances, click the heater name to jump to the detailed screen and press on the pencil icon at the top right of the page to change the name.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I re-sort the heaters as they appear on the screen?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eFrom the home screen where the heaters are listed under appliance, scroll to the bottom and click the re-arrange button. Press, hold and drag each heater to the order desired. Save when complete.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eI forgot to turn my heaters off and no one is at home?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eA key feature of the Bromic Smart-Heat App is remote access and control. This is available for controllers configured to operate on an internet connection such as Wifi or Ethernet. Simply open the Bromic Smart-Heat App and turn off the heaters from the appliance menu.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eIf you cannot access the controller, the safety cut off timer will activate after the predefined countdown. This is set by default as 4hours and can be changed by the Admin User.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I know if my Appliances are connected to WiFi?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThere is a connection icon next to the heater name. This icon will change depending on the connection status of the heater.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhy does my Appliance switch from WiFi to Bluetooth or between other connection methods?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Affinity Smart-Heat controllers have the ability to switch connection method depending on the status of the connection. If the internet, ethernet or WiFI connection is lost, the controller will switch to other available connections and if no other connections are configured, then will default to Bluetooth connection. This ensures that the heaters can be operated at all times. Connection will restore back to the WiFi or Ethernet configuration once it is up.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat does the warning message “Controller is unreachable through Bluetooth” mean?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe controller is currently operating on a Bluetooth connection and it is not accessible due to one of the following reasons:\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003col\u003e\n\u003cli\u003eThe controller is out of range from the Smart device connecting to it.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eThe controller is currently connected and working with another Bluetooth device.\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cul\u003e\n\u003cli\u003eAll heaters connected to this controller will display the warning message.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat does the warning message “Controller is currently offline” mean?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe controller is currently powered off and cannot be accessed. All heaters connected to this controller will display the warning message.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhy can’t I setup all heaters on a single Zone?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eZones are used for controlling multiple heaters with common functions. Zones allow heaters to turn on, set all heaters to dimming level of 50%, or set lighting output to any level. It is only possible to setup zones for same type of heating appliances.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhy do my heaters which off automatically after 4hours?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eEach controller has a default 4hr timer off countdown. When the controller is operating on Bluetooth and connection has been idle for 4hrs, the heaters for this specific controller will switch off. This interval setting can be changed to 2, 4, 6, 8 or 12 hours or disabled. Each controller has its own individual settings. To change this, go to the site configuration menu, edit site, select the controller, click the controller name to go to the detailed page. At the bottom there will be a dropdown list to change the value. It is recommended to not disable this setting.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e","brand":"Bromic Heating","offers":[{"title":". \/ .","offer_id":45066384998688,"sku":"BH0320016","price":4792.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0741\/9442\/0000\/files\/Bromic-Heating-Platinum-Marine-Smart-Heat-50-3400-Watt-220-240V-Black-Electric-Patio-Heater.jpg?v=1729507688"},{"product_id":"bromic-heating-standard-ceiling-recess-kit-for-platinum-smart-heat-4500-watt-electric-marine-heater","title":"Bromic Heating Standard Ceiling Recess Kit for Platinum Smart-Heat 4500 Watt Electric Marine Heater","description":"\u003cp\u003eSeamlessly integrate your Bromic Platinum Smart-Heat™ Electric units with these unique recess kits which permit flush-mounting in roof cavities as small as 7.1”.\u003c\/p\u003e\n\u003cp\u003eThe Standard Recess Kit is ideal for new build projects that allow for more cavity clearance space with a sleek, simple design.\u003c\/p\u003e\n\u003cp\u003eNEW! Suitable for both new build or retrofit, the UL Certified Low Clearance Recess Kit has a built-in frame for temperature control, allowing for reduced cavity installation clearances and ease of install.\u003c\/p\u003e\n\u003cp\u003eThese kits include the parts and hardware needed for recessed mounting of our Platinum and Platinum Marine series, allowing you to easily install the heater so that it doesn’t interfere with your streamlined aesthetic.\u003c\/p\u003e\n\u003ch1\u003eWhat's Included\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003eCeiling Recess Kit\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eFeatures\u003c\/h1\u003e\n\u003cp\u003eCreate a flush, modern and minimalist look with our premium recess kits. Whether you're looking to recess heaters in a new build or a remodel, the Platinum Recess Kits allow for a sleek and seamless electric heater installation.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eSeamless Integration - Designed to provide an elegant and discreet mounting application, the Platinum Recess Kits seamlessly add heat and comfort to outdoor living spaces.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eComplete Versatility - Available in two models, Standard and Low Clearance, and suitable for all Platinum Electric power, colorway, and stainless-steel grade options.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eEasy to Install - The Low Clearance Recess Kit comes ready-to-install with a Ceiling Recess Box that fits within standard ceiling joists, reducing installation clearances.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eSpecifications\u003c\/h1\u003e\n\u003ctable width=\"100%\" style=\"width: 100.079%;\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 51.8461%;\"\u003eBrand\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 47.7279%;\"\u003eBromic Heating\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 51.8461%;\"\u003eItem Number\u003c\/td\u003e\n\u003ctd style=\"width: 47.7279%;\"\u003eBH3623001\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 51.8461%;\"\u003eProduct Type\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 47.7279%;\"\u003eCeiling Recess Kit\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch2\u003eClearances\u003c\/h2\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/PE-REcess-Kit-Clearances_US.png?v=1726923378\"\u003e\u003c\/p\u003e\n\u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic_Catalog_Web.pdf?v=1759801363\" rel=\"noopener\" target=\"_blank\"\u003eBromic Catalog\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic-Platinum-Smart-Heat-Electric-SII-Instruction-Manual-4.5kW-AU-UK-US_v1.1_e70e3a50-3313-494a-9aee-89aef374daf3.pdf?v=1726924661\" rel=\"noopener\" target=\"_blank\"\u003eInstallation Manual\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Bromic Heating","offers":[{"title":". \/ .","offer_id":45066389324064,"sku":"BH3623001","price":1167.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0741\/9442\/0000\/files\/Bromic-Heating-Standard-Ceiling-Recess-Kit-for-Platinum-Smart-Heat-4500-Watt-Electric-Marine-Heater.jpg?v=1729507701"},{"product_id":"bromic-heating-48-tube-suspension-kit-for-platinum-smart-heat-3400-and-2300-watt-electric-marine-heater","title":"Bromic Heating 48\" Tube Suspension Kit for Platinum Smart-Heat 3400 and 2300 Watt Electric Marine Heater","description":"\u003cp\u003eOur Platinum Electric Mounting Poles ensure that your Platinum Electric heater will be suspended at just the right height (between 8′ and 9′), so it delivers the optimum amount of heat. Available in two sizes (2′ and 4′), these poles can be ordered in addition to the 8″ pole that is provided complimentary with every Platinum Electric heater.\u003c\/p\u003e\n\u003ch1\u003eWhat's Included\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003eTube Suspension Kit\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eFeatures\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003eAvailable in 2′ and 4′ sizes\u003c\/li\u003e\n\u003cli\u003eFor use with Bromic Heating Platinum Smart-Heat™ Marine 3400 and 2300 Watt Electric Heaters\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eSpecifications\u003c\/h1\u003e\n\u003ctable style=\"width: 100.079%;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 52.0347%;\"\u003eBrand\u003c\/td\u003e\n\u003ctd style=\"width: 47.5393%;\"\u003eBromic Heating\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 52.0347%;\"\u003eItem Number\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 47.5393%;\"\u003eBH3130047\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 52.0347%;\"\u003eProduct Type\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 47.5393%;\"\u003eTube Suspension Kit\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 52.0347%;\"\u003eLength\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 47.5393%;\"\u003e4' (1200 MM)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic_Catalog_Web.pdf?v=1759801363\" target=\"_blank\"\u003eBromic Catalog\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Bromic Heating","offers":[{"title":"Default Title","offer_id":45066390962464,"sku":"BH3130047","price":818.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0741\/9442\/0000\/files\/Bromic-Heating-48-Tube-Suspension-Kit-for-Platinum-Smart-Heat-3400-and-2300-Watt-Electric-Marine-Heater.jpg?v=1729507707"},{"product_id":"bromic-heating-wireless-master-remote-for-eclipse-dimmer-controller","title":"Bromic Heating Wireless Master Remote for Eclipse Dimmer Controller","description":"\u003cp\u003eThe Master Wireless Remote allows you to control all of your Bromic heaters with complete ease. Compactly designed and easy to pair, control an unlimited number of heaters all on our wireless signal.\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eOur Bromic Master Remote is invaluable for larger venues. Offering user-programmable customization, the Bromic Master Remote gives you full control over an unlimited number of Electric Heater Controllers in up to 6 zones within its 100ft range. Compatible with both our standard Dimmer and Eclipse Dimmer Controllers, managing your heat has never been such a breeze.\u003c\/p\u003e\n\u003ch1\u003eWhat's Included\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003eMaster Remote\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1 data-mce-fragment=\"1\"\u003eFeatures\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003eMaster remote control can be installed by the electrician at the time of install – or by the user using the original remote and the master remote.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eWireless Master Remote can command an unlimited number of heaters in up to 6 zones.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eNote: A zone is a group of heaters which can be controlled independently using the master remote. If you have 12 heaters, you could have 2 heaters in each zone, with each pair of heaters – or zones – controlled independently.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eSpecifications\u003c\/h1\u003e\n\u003ctable width=\"100%\" style=\"width: 100.079%; height: 18.3833px;\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 50.5253%; height: 18.3833px;\"\u003eItem Number\u003c\/td\u003e\n\u003ctd style=\"width: 49.0487%; height: 18.3833px;\"\u003eBH3623002-1\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 50.5253%;\"\u003eProduct Type\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 49.0487%;\"\u003eRemote Control\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 50.5253%;\"\u003eColor\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 49.0487%;\"\u003eBlack\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch1 data-mce-fragment=\"1\"\u003eDocuments \u0026amp; Files\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic_Catalog_Web.pdf?v=1759801363\" rel=\"noopener\" target=\"_blank\"\u003eBromic Catalog\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Bromic Heating","offers":[{"title":"Default Title","offer_id":45066729160992,"sku":"BH3623002-1","price":233.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0741\/9442\/0000\/files\/Bromic-Heating-Wireless-Master-Remote-for-Eclipse-Dimmer-Controller.jpg?v=1729534607"},{"product_id":"bromic-heating-platinum-smart-heat-53-4500-watt-220-240v-black-electric-patio-heater","title":"Bromic Heating Platinum Smart-Heat 53\" 4500 Watt 220-240V Black Electric Patio Heater","description":"\u003cp\u003e\u003ciframe src=\"https:\/\/www.youtube.com\/embed\/9uBc_UFrnyY\" height=\"315\" width=\"100%\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003eThe ultimate in seamless slim-line design. The award-winning Platinum Smart-Heat™ Electric heater series is specifically suited to seamlessly blend into low-clearance and design-focused spaces. Available in black or white with three power options and a wide array of ceiling, wall, and flush-mounting options.\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eLooking for a heater that offers the most effective heating technology, an award-winning design and very little light emission? You found it. With its ultra-slim, high-quality 304 stainless steel chassis and Schott tinted ceramic-glass screens, the award-winning Platinum Smart-Heat™ Electric virtually disappears into its surroundings while delivering market-leading radiant heat output that will warm you and not the air – just like the sun.\u003c\/p\u003e\n\u003cp\u003eAvailable in both black and white and three sizes (2300W, 3400W and 4500W), this premium heater was specifically designed for low-clearance, semi-enclosed spaces and can be mounted with minimal clearance requirements.\u003c\/p\u003e\n\u003ch1\u003eWhat's Included\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003ePatio Heater\u003c\/li\u003e\n\u003cli\u003e8\" Mounting Pole\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eNot Included\u003cem\u003e (Sold Separately)\u003c\/em\u003e\u003cbr\u003e\n\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eOn\/Off Controller\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eDimmer Controller\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eMaster Remote\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eHome Automation\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eAffinity Expansion Board\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eCeiling Recess Kit\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eFeatures\u003c\/h1\u003e\n\u003cdiv class=\"blurb\"\u003e\n\u003cp\u003eBuilt with premium stainless-steel construction, complete with a sleek ceramic glass screen and a fully enclosed body, the Platinum Electric heater provides even heat distribution to outdoor spaces.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAdjustable Mounting Brackets - For efficient, directional heat distribution.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eCompact \u0026amp; Elegant Design - Seamless integration into design-focused spaces.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003ePremium Stainless-Steel Construction - Delivering longevity of use and aesthetic appeal\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eTinted Glass-Ceramic Fascia - Spread heat evenly across any area while minimizing light emission.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eSet and forget - Simple and easy to use, with single-switch activation and smart system compatibility.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eSlim-line Design - For minimal vertical clearance requirements.\u003c\/li\u003e\n\u003cli\u003eIncreased Heat Output - Resulting in an increased heat output of ~32% in your space\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eLarger Format - Longer, Wider, and Stronger than the 2300W and 3400W heaters\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eStandard \u0026amp; Marine Grade - Offered in both 304 Grade and 316 Marine Grade Stainless Steel\u003c\/li\u003e\n\u003cli\u003eVersatile Mounting Solution - Minimal vertical clearance\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eHigh Performance Construction - 304 stainless-steel \u0026amp; tinted ceramic screen\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eClean, Compact and Elegant Design - For seamless integration\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eAdjustable Mounting Brackets - Allows for directional heat distribution\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eCompatible with Smart-Wireless Technology\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003ch1\u003eSpecifications\u003c\/h1\u003e\n\u003ctable style=\"width: 100.079%; height: 220.6px;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 36.7667px;\"\u003e\n\u003ctd style=\"width: 56.563%; height: 36.7667px;\"\u003eModel\u003c\/td\u003e\n\u003ctd style=\"width: 43.011%; height: 36.7667px;\"\u003ePlatinum Electric - 4500W SERIES\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 56.563%; height: 18.3833px;\"\u003eItem Number\u003c\/td\u003e\n\u003ctd style=\"width: 43.011%; height: 18.3833px;\"\u003eBH3622000\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 56.563%; height: 18.3833px;\"\u003eFuel Type\u003c\/td\u003e\n\u003ctd style=\"width: 43.011%; height: 18.3833px;\"\u003eElectric\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 56.563%; height: 18.3833px;\"\u003eColor\u003c\/td\u003e\n\u003ctd style=\"width: 43.011%; height: 18.3833px;\"\u003eBlack\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 56.563%; height: 18.3833px;\"\u003eHeat Area\u003c\/td\u003e\n\u003ctd style=\"width: 43.011%; height: 18.3833px;\"\u003e143 sq.ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 56.563%; height: 18.3833px;\"\u003eRated Current\u003c\/td\u003e\n\u003ctd style=\"width: 43.011%; height: 18.3833px;\"\u003e220-240V\/18.8A\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 56.563%; height: 18.3833px;\"\u003eDimensions\u003c\/td\u003e\n\u003ctd style=\"width: 43.011%; height: 18.3833px;\"\u003e53.2\" (W) x 10.1\" (H) x 2.1\" (D)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 56.563%; height: 18.3833px;\"\u003eWeight\u003c\/td\u003e\n\u003ctd style=\"width: 43.011%; height: 18.3833px;\"\u003e33 lbs.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 36.7667px;\"\u003e\n\u003ctd style=\"width: 56.563%; height: 36.7667px;\"\u003eMin. Floor Clearance\u003c\/td\u003e\n\u003ctd style=\"width: 43.011%; height: 36.7667px;\"\u003eWall 72\"\u003cbr\u003eCeiling 96\"\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 56.563%; height: 18.3833px;\"\u003eApproval Certification\u003c\/td\u003e\n\u003ctd style=\"width: 43.011%; height: 18.3833px;\"\u003eIntertek ETL \/ cETL 5001799\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch2\u003eTechnical Dimensions\u003c\/h2\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Good.png?v=1726907886\" alt=\"\"\u003e\u003c\/p\u003e\n\u003ch2\u003eHeat Blooms\u003c\/h2\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Platinum-Heat-Blooms-4500w-1-971x1280.png?v=1726907910\" alt=\"\"\u003e\u003c\/p\u003e\n\u003ch2\u003eMounting Options\u003c\/h2\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Mounting.png?v=1726907936\" alt=\"\"\u003e\u003c\/p\u003e\n\u003ch2\u003eClearances\u003c\/h2\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Good-2-1280x701.png?v=1726907959\" alt=\"\"\u003e\u003c\/p\u003e\n\u003ch2\u003eAffinity Compatibility Chart\u003c\/h2\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Compatibility_Chart.jpg?v=1765666026\" alt=\"\"\u003e\u003c\/p\u003e\n\u003ch1\u003eWarranty\u003c\/h1\u003e\n\u003ctable width=\"100%\" style=\"width: 100.094%;\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 46.6422%;\"\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/1-year_Warranty_Badge_6b87d735-52f4-4c48-bc3a-7a92fba0db3a.jpg?v=1714267673\"\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 52.9793%;\"\u003eBromic Heating Warranty is applicable to the original owner only. In accordance with the warranty terms and conditions specified below.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003eBromic Heating or its agent (the warrantor) will furnish the ORIGINAL OWNER;\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003ea replacement Bromic Heating heater or\u003c\/li\u003e\n\u003cli\u003ea replacement part for any component part which fails.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003eThe warranty period is determined by product line from the date of purchase according to the table below:\u003c\/p\u003e\n\u003ctable width=\"100%\" style=\"width: 100.094%; height: 183.833px;\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003ePlatinum Electric\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e3 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 36.7667px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 36.7667px;\"\u003ePlatinum Electric Marine\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 36.7667px;\"\u003e5 years (land-based applications); 3 years (marine vessels)\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eEclipse Pendant\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e3 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eEclipse Portable\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e3 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eTungsten Electric\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e2 years Heater (7 years on Heating Elements)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003ePlatinum Gas\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e2 years (excluding maintenance items*)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eTungsten Gas\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e2 years (excluding maintenance items*)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eTungsten Portable\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e1 year\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eAffinity Controllers\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e1 year\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp style=\"padding-left: 40px;\"\u003e\u003cem\u003e* Excludes hoses and igniters\u003c\/em\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eService and Labor Responsibility\u003c\/strong\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eUnder this limited warranty, the warrantor will provide only a replacement heater or part thereof. The owner is responsible for all other costs. \u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eSuch costs may include, but are not limited to:\u003cbr\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003eLabor charges for service, removal, or re-installation of the heater or part thereof.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eShipping and delivery charges for forwarding the new heater or replacement part from the nearest distributor and returning the claimed defective heater or part to such distributor.\u003c\/li\u003e\n\u003cli\u003eAll cost necessary or incidental for handling and administrative charges and for any materials and\/or permits required for installation of the replacement heater or part.\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003e\u003cem\u003e\u003cspan style=\"color: #000000;\"\u003e\u003cstrong\u003eIMPORTANT:\u003c\/strong\u003e\u003c\/span\u003e Bromic Heaters must be installed by a licensed technician. Installation attempted by a non-authorized agent\/technician will void the warranty.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic_Catalog_Web.pdf?v=1759801363\" rel=\"noopener\" target=\"_blank\"\u003eBromic Catalog\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Spec_Sheet_-_Platinum_Electric_Marine_NA.pdf?v=1750394609\" rel=\"noopener\" target=\"_blank\"\u003ePlatinum Series Spec Sheet\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic-Platinum-Smart-Heat-Electric-SII-Instruction-Manual-US_v4.pdf?v=1726907492\" rel=\"noopener\" target=\"_blank\"\u003eInstallation Manual\u003c\/a\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic-Platinum-Smart-Heat-Electric-SII-Instruction-Manual-4.5kW-AU-UK-US_v1.1.pdf?v=1726907522\" rel=\"noopener\" target=\"_blank\"\u003eInstallation Manual 4.5W\u003c\/a\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/3-Part-Spec-Electric-Radiant-Heaters-Platinum.pdf?v=1726907541\" rel=\"noopener\" target=\"_blank\"\u003e3-Part Spec Manual\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Switch_Compatibility_Chart_-_new_models_9-23.xlsx?v=1765666342\" rel=\"noopener\" target=\"_blank\"\u003eAffinity Control Chart Sheet\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eVideos\u003c\/h1\u003e\n\u003cp\u003e\u003ciframe src=\"https:\/\/www.youtube.com\/embed\/TlEIBp-7lbg\" height=\"315\" width=\"100%\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe src=\"https:\/\/www.youtube.com\/embed\/F0UGgdKBGgc\" height=\"315\" width=\"100%\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe src=\"https:\/\/www.youtube.com\/embed\/qXkAxuhz-Oc\" height=\"315\" width=\"100%\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe width=\"100%\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/F09Hth5U8Xc\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe src=\"https:\/\/www.youtube.com\/embed\/nUBsBUA31WA\" height=\"315\" width=\"100%\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe src=\"https:\/\/www.youtube.com\/embed\/1AMwn6-Xrr0\" height=\"315\" width=\"100%\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eDo the Platinum Electric heaters come with a controller?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eNo, the controllers can be purchased as an additional accessory.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan I install the Platinum Electric heater myself?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eNo, the heater must be installed by a licensed technician.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat is radiant heat?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eRadiant heat works like the sun. Instead of heating the air around you, it heats people and objects. This makes radiant heat more effective as an outdoor heating source, as it is less likely to be affected by the wind.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan the Platinum Electric Heater get wet?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eAlthough our Platinum Electric heaters are made from premium 304 stainless steel and engineered for longevity, Bromic recommends that they are best mounted under cover and not directly exposed to rain, snow and salt mist to ensure they maintain their aesthetic appeal.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat mounting options are available?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThis slim electric heater can be either wall mounted, pole mounted or recessed into the ceiling. Each heater is supplied with an 8″ stainless steel pole. Recessing kits and longer poles for high ceilings can be ordered separately. Please refer to our instruction manual or contact our friendly design team to find out which installation and height is right for you.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eAre Platinum Electric heaters suitable for boats \u0026amp; yachts?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eStandard Platinum Electric heaters are not suitable for coastal and marine environments including on boats and yachts as 304 grade stainless-steel is susceptible to corrosion within these environments. Bromic does offer a marine grade Platinum Electric Marine heater that is constructed of 316 marine grade stainless-steel that is suitable for coastal and marine environments including installation aboard vessels.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow many Platinum Electric heaters do I need?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe number of Platinum Electric heaters needed depends entirely on the size and layout of the space, as well as the size and wattage of the heaters you are installing.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eDo Platinum Electric heaters need ventilation?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Platinum Electric heater series does not require ventilation as there are no harmful biproducts such as gasses released into the air. Please refer to the corresponding Installation Manual to ensure proper clearances are met for safe operation.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eAre Platinum Electric heaters weather resistant?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eYes, Bromic’s Platinum Electric slim infrared heaters are designed to be weather resistant with a fully sealed heater body to protect internal elements. The heaters are constructed from premium 304 grade stainless steel. IP certified for outdoor use, making them durable and reliable, even in various weather conditions.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan I use Platinum Electric heaters in an enclosed space?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Platinum Electric outdoor heaters can be used in enclosed patios as they require no ventilation. Please refer to the corresponding Installation Manual to ensure proper clearances are met for safe operation.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat are the clearance requirements for Platinum Electric heaters?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eConsult the product installation manual for specific clearance requirements, as these guidelines are crucial for safe and efficient operation. Generally, proper clearances are necessary to prevent hazards, ensure safety, and maintain the longevity of the heaters.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eAre Platinum Electric heaters energy efficient?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eIn general, electric outdoor heaters are the most energy efficient option for outdoor heating. The energy consumption of Platinum heaters depends on the specific model and the heat output you require. Specific energy consumption figures can be found in the product specifications for each Platinum heater model.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan I leave a Platinum Electric heater on all night?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eWhile Bromic’s Platinum heaters are designed for extended outdoor use, it is generally not recommended to leave any outdoor heater on overnight for safety reasons. We recommend turning off the Platinum heaters when not in use and following the installation manuals for safe operation and maintenance.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003e\u003cstrong\u003eGeneral FAQs\u003c\/strong\u003e\u003c\/p\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat’s better? Electric or Gas?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThere are multiple benefits to each of these power sources. Ultimately, it’ll depend on the space that needs to be heated and what existing power sources are available.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat is radiant heat?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eRadiant heat works like the sun. Instead of heating the air around you, it heats people and objects. This makes radiant heat a more effective heating source, as it is less likely to be affected by the wind.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan the Bromic propane free-standing heaters be converted from propane to natural gas?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eYes. We do offer a conversion kit that allows the heater to be hooked up to a natural gas line.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat kind of gas tank can be used with the heater??\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Bromic Tungsten Portable can hold a standard 5 gallon propane tank or a 10 gallon propane tank.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat’s the difference between the Tungsten and Platinum collections?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThere are a number of differences. First and foremost, they differ in their designs. While our Tungsten collection features a honeycomb mesh in front of the heat panels, our Platinum series is covered by a ceramic glass screen that is encased in a stainless-steel frame. The electric heaters in the collections also differ in the heat output. Our Tungsten series comes in 2000, 3000, 4000 and 6000W, while our Platinum Electric heaters are available in 2300 and 3400W.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eDo the heaters come with a controller?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eBesides the Eclipse Portable heater, the heaters do not come with a controller as everyone has different preferences when it comes to how they want to control their heater. Bromic offers a variety of controls options, which can be purchased as an additional accessory.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow can I control the heaters?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eWe offer various options to control your heater. Depending on the model, you can choose between simple on\/off controls or dimmer controls (electric heaters only). We also offer a master remote to control groups of heaters.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan the heaters be paired with automatic controls such as timers and thermostats?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eYes, this is possible via a home or building automation system. We offer the Bromic Smart-Heat Link, which can connect to a building automation system via RS232 plugin.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan I use my home automation system with Bromic heaters?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eBromic outdoor heaters can be linked to any home automation device that offers a RS232 communication connection. Many home automation systems will offer a RS232 port either as standard or as a retrofit option.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat do I need to connect my Bromic outdoor heater to my home automation system?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eYou choose how you wish to control your heater. You can pair any combination and number of Bromic On\/Off and\/or Dimmer controls together with one Bromic Smart-Heat Link.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eMy heater shows signs of rust. Is this covered under the warranty?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eWhile all our heaters have a corrosion-resistant base material or paint, it remains the owners responsibility to periodically clean the heaters to maintain the high level finish. We also recommend using our Platinum Marine heating series for coastal conditions which provides additional corrosion resistance.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eAre Bromic Heaters weatherproof?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eBromic Heaters are weather resistant, but not water proof. They can be exposed to the elements, but as with any outdoor product, the better the care, the longer the life.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan I install the fixed mounted heaters myself?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eNo, all the fixed mounted heaters must be installed by a licensed technician.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow do I know if I need the 208V or 220-240V electric heater version?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eIn North America, the terms 220V, 230V, and 240V all refer to the same system voltage level. It’s primarily reserved for use in residential buildings and comes from a single phase system. A 240V service is accomplished by using two “hot” 120V standard lines. Most large electric appliances likes cook stoves, hot water heaters, and some other home appliances require this voltage. 208V, on the other hand, is from a 3 phase system and primarily found in commercial applications.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Controls FAQs\u003c\/strong\u003e\u003c\/p\u003e\n\u003cdiv style=\"text-align: left;\"\u003e\n\u003ctable width=\"100%\" style=\"height: 18.8833px;\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.8833px;\"\u003e\n\u003ctd style=\"height: 18.8833px;\"\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eAffinity Smart-Heat Controller Collection?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cstrong\u003eBromic Controls\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Smart-Heat™ Controller Collection\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe Affinity Smart-Heat™ Collection redefines control and connectivity. Enabled by Wi-Fi and Bluetooth, these advanced controllers offer expanded heater channel capacity and seamless integration with the Bromic app—empowering users with precise, intuitive control for every environment.\u003c\/p\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_OnOff_Series.jpg?v=1765374564\" alt=\"\" style=\"display: block; margin-left: auto; margin-right: auto;\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity On\/Off Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe Affinity On\/Off Series enables connected Platinum, Tungsten or Cobalt gas or electric heaters to operate at full power with a single command, delivering straightforward, reliable control for any outdoor space.\u003c\/p\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Dimmer_Series.jpg?v=1765374623\" alt=\"\" style=\"display: block; margin-left: auto; margin-right: auto;\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Dimmer Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eCompatible with Platinum, Tungsten, and Cobalt electric heaters, the Affinity Dimmer Series provides instant, precise heat adjustment in 1% increments, offering customized control for any outdoor environment.\u003c\/p\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Eclipse_Series.jpg?v=1765374653\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Eclipse Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eDesigned for the Eclipse Collection, the Affinity Eclipse Series provides precise, incremental control over both heat and integrated LED lighting, delivering tailored ambience with every use.\u003c\/p\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cstrong\u003eTap Into Comfort\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eGet more from your Bromic heaters than ever before. Our Affinity Smart-Heat™ Controls pair seamlessly via Wi-Fi, Bluetooth or optional Ethernet connection to our new Bromic Heating app, where users have complete, customizable control over their comfort in the palm of their hand:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWiFi, Bluetooth or Ethernet connectivity\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eComplete control of heat output with On\/Off and Dimming functionality\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eMulti-heater management of unlimited connected controllers\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eCreate heater grouping within zones\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eTimer \u0026amp; schedule settings\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eVoice control integration with Amazon Alexa \u0026amp; Google Home\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eManage multiple sites from one app\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eAdmin control with multi-user management\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eConnect with home automation or building management systems\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Manual_Wall_Switch_Series.jpg?v=1765374713\" alt=\"\" style=\"display: block; margin-left: auto; margin-right: auto;\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eManual Wall Switch Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAvailable in single and double-channel models for both indoor and outdoor use, the Manual Wall Switch Series provides simple, dependable on\/off control for any heating configuration.\u003c\/p\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Expansion_Board.jpg?v=1765374745\" alt=\"\" style=\"display: block; margin-left: auto; margin-right: auto;\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Expansion Board\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eCompatible with 1- and 2-channel On\/Off and Dimmer models, the Affinity Expansion Board enables seamless Ethernet integration for reliable connectivity across outdoor heating systems. Equipped with 0-10V connections, it easily interfaces with home automation and business management systems for complete control.\u003c\/p\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cstrong\u003eAffinity Compatibility Chart\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Chart.jpg?v=1765374296\" alt=\"\" style=\"display: block; margin-left: auto; margin-right: auto;\"\u003e\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cdiv style=\"text-align: left;\"\u003e\n\u003ctable width=\"100%\" style=\"height: 18.8833px;\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.8833px;\"\u003e\n\u003ctd style=\"height: 18.8833px;\"\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow to Use the New Bromic Heating App?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Eclipse-Electric-w.-Bromic-Heating-App.png?v=1739518887\" alt=\"\"\u003e\u003c\/p\u003e\n\u003cp\u003eBromic is excited to announce the new Affinity Collection of controls to their product line-up! Now, with the new Affinity Collection, you can easily control and monitor your heaters through Bromic’s dedicated app. This app brings you the power to manage your outdoor heating with the touch of a button, right from your smartphone. From basic On\/Off and Dimming functionality, to state-of-the-art features, this guide will take you through everything you need to know to make the most of this technology, transforming your outdoor space into a cozy retreat.\u003c\/p\u003e\n\u003cp\u003e\u003ca rel=\"noopener\" href=\"https:\/\/apps.apple.com\/us\/app\/bromic-smart-heat\/id6457416824\" target=\"_blank\"\u003e\u003cstrong\u003eClick to Download in App Store\u003c\/strong\u003e\u003c\/a\u003e\u003cbr\u003e\u003ca rel=\"noopener\" href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.bromic.app\u0026amp;amp;pli=1\" target=\"_blank\"\u003e\u003cstrong\u003eClick to Download in Playstore\u003c\/strong\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe width=\"100%\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/nUBsBUA31WA\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhy Use the Bromic Heating App?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-App-Hero-Image.png?v=1739520365\" alt=\"\"\u003e\u003c\/p\u003e\n\u003cp\u003eThe Bromic Heating App isn’t just another gadget; it’s a gateway to enhancing your outdoor living experience. Imagine enjoying a perfectly heated patio during a cool evening without having to get up or fuss with complicated controls. With this app, you have the ability to:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eEasily adjust the output \u003c\/strong\u003eof your heaters to match the changing weather or your personal comfort preferences.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSet a timer \u003c\/strong\u003efor maximum efficiency to ensure your heaters are only on when in use and not left on when not in use.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eGroup heaters by zone\u003c\/strong\u003e to control multiple units within differing locations (“zones’) simultaneously, perfect for larger outdoor spaces.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSet schedules and scenes\u003c\/strong\u003e that automatically turn on or off your heaters based on your lifestyle.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThis kind of convenience and efficiency is more than just a luxury—it’s a smart way to ensure that your outdoor spaces are always ready for relaxation or entertainment, no matter the weather.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhat You’ll Need to Prepare for Setup\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/How-to-Locate-the-Serial-Number-on-Affinity-Controls.png?v=1739520904\" alt=\"\"\u003e\u003c\/p\u003e\n\u003cp\u003eBefore you dive into using the app, make sure your Bromic heaters and controllers are installed and configured by a licensed electrical contractor. Once that’s set up, follow these simple steps to get your app up and running:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eLocate the Serial Number on your controls box:\u003c\/strong\u003e You can find this on the sticker located on the side paneling of your control box. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDownload the Bromic Heating App: \u003c\/strong\u003eFind it on the Apple Store or Google Play and install it on your smartphone or tablet. It is important to note that the Bromic Heating App is only applicable with our Affinity Collection of controls and not with any of Bromic’s Legacy Remote Controllers. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTurn on Bluetooth and Connect to the Internet: \u003c\/strong\u003eEnsure your device has both Bluetooth and an active internet connection. These are crucial for the initial setup and ongoing operation of the app. Initial configuration of the App to your controls box will need to be done within 30ft of the control box, via Bluetooth connection. Once you are set up, you can easily switch your connection to Wi-Fi if desired. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDecide which email address you will be creating an account with: \u003c\/strong\u003eYou’ll need access to this email address to create an account and verify setup. This step ensures that your account is secure and ready to use.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eGetting Started with the Bromic Heating App\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Site-Setup-SCreen-Shots.png?v=1739521513\" alt=\"\"\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis is where the magic happens! Once you’ve created an account and verified your email address, you’ll start by naming your site (e.g., “Outdoor Kitchen”, “Deck”, or “Garden Area”) and begin connecting your controllers.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eSet Up Your Site: \u003c\/strong\u003eSelect the controllers from the list that appears on your screen. Only those located within 30ft in discovery mode will be visible. If there are multiple controls on site, you can confirm that you are setting up the correct one by verifying the serial number in the App with the serial number on the controller box match one another. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eConfigure the Controller: \u003c\/strong\u003eNext, you will want to set up the channels of controllers. It is important to configure each channel of the controller, depending on how many channels your controller box has. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eManage Your Connections: \u003c\/strong\u003eYou will be taken to a page to manage your controller’s connection. Your controllers are automatically connected via Bluetooth up until now. For more stable and flexible control, connect your controllers via Wi-Fi or Ethernet.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eComplete Setup or Add Another Controller: \u003c\/strong\u003eCongrats! You have made it to the last step where you can now continue to add additional controller boxes or invite additional users if connected on Wi-Fi. In the case that you are done adding controller boxes, and do not wish to invite additional users, select “No, go to invite users”, then select “Skip and Complete Site Creation” on the next screen, then “Done”. Once you select “Done”, you’ll be redirected to the home screen and your heaters will be ready to control.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eInvite Additional Users: \u003c\/strong\u003eWhether it be family members or guests who will need access to the heaters. The app makes this easy and secure:\u003cbr\u003e\n\u003cul\u003e\n\u003cli\u003eInvite Users: As the admin user, you can invite others to use the app. Simply go to the settings, click “Manage Users,” and send an invitation via email. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eControl Access: Not everyone needs full control. You can assign different roles to different users, ensuring that only those who need it can make changes to the heating settings. Of the two control access options to choose from, Admin or User, you can assign individuals different roles ensuring that only those who need it can make changes to the heating settings.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThis feature is particularly useful if you have frequent guests or if you rent out your home as a vacation property. It allows you to maintain control while offering convenience to others.\u003c\/p\u003e\n\u003cp\u003eBy following these steps, you’ll have your Bromic Heating App ready to go in no time, giving you seamless control over your outdoor heating system.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eNavigating the Bromic Heating App\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eOnce your setup is complete, navigating the app becomes second nature. The user interface is designed to be intuitive, offering you easy access to all the features that make your outdoor space more enjoyable.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eHome Screen: \u003c\/strong\u003eThis is your command center. Here, you can see all connected appliances, zones, and scenes. Each heater is listed with a symbol indicating its connection type—Bluetooth, WiFi, or Ethernet—so you know exactly how it’s connected.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAppliances:\u003c\/strong\u003e In this section, you can turn on each heater with a simple toggle. If your heater has a dimming feature, you can adjust the heat level using a slider from 0% to 100%. For more detailed settings, like changing the appliance name or setting a timer, just click the arrow next to the heater’s name.\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Appliances-1067x1600.png?v=1739522203\" alt=\"\"\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eZones: \u003c\/strong\u003eFor those with multiple heaters, the Zone feature is a lifesaver. It allows you to group heaters together, so you can manage them all at once—whether you want to turn them all on, set a time, set them to the same heat level, or schedule them to switch off at a certain time.\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Zones-1067x1600.png?v=1739522230\" alt=\"\"\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eScenes: \u003c\/strong\u003eThis feature is ideal for setting up a routine. Whether it’s turning on the heaters every evening or ensuring they switch off after a party, for residential applications or to turn all heaters off at the end of each service for commercial applications, you can schedule these actions in advance. The scene operation works on a 7-day schedule, giving you full control over your outdoor environment.\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Scenes-1067x1600.png?v=1739522255\" alt=\"\"\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eEnhancing Your Experience with Zones and Scenes\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eLet’s dive a bit deeper into Zones and Scenes, two of the app’s most powerful features.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eZones:\u003c\/strong\u003e Imagine having a large outdoor space with different sections—perhaps a dining area, a lounging space, and a poolside corner. With Zones, you can control each area separately or together. You might want the dining area warmer during dinner but keep the lounge area cooler until after. Zones make this possible with just a few taps.\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Zones-Example-1600x900.gif?v=1739522568\" alt=\"\"\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eScenes: \u003c\/strong\u003eThink of Scenes as your personal heating butler. Hosting a Sunday brunch? Set a scene to warm up the patio just before your guests arrive. Planning a cozy evening with family? Another scene can ensure your heaters are on and set to the perfect temperature by the time you step outside. \u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App_Setting-up-Scenes.gif?v=1739522592\" alt=\"\"\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThese features are not just about control; they’re about creating an atmosphere. With the Bromic Heating App, you’re not just turning heaters on and off; you’re setting the mood, ensuring comfort, and enhancing the overall experience of your outdoor space.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eTroubleshooting \u0026amp; Support\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eWhile the Bromic Heating App is designed to be user-friendly, there might be times when you need a little help. Our website includes built-in troubleshooting and a detailed FAQ section that covers common issues. Additionally, customer support is always just a call or click away if you need further assistance.\u003c\/p\u003e\n\u003cp\u003eWith the Affinity Collection and the Bromic Heating App, you’re not just controlling your heaters—you’re elevating your outdoor living experience. By providing easy-to-use controls with personalized zones and customized scenes, the app allows you to enjoy warmth and comfort with minimal effort. Whether you’re hosting guests or enjoying a quiet evening outdoors, the app’s smart features ensure that your space is always perfectly heated. Here’s to creating a cozy and inviting outdoor environment with Affinity!\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\u003c\/tbody\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eConnect to Comfort\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-1_480x480.png?v=1725672230\" style=\"display: block; margin-left: auto; margin-right: auto;\"\u003e\u003c\/p\u003e\n\u003cp\u003eTap Into Comfort\u003c\/p\u003e\n\u003cp\u003eGet more from your Bromic heaters than ever before. Our Affinity Smart-Heat™ Controls pair seamlessly to our new, state-of-the-art Bromic Heating app, where users have complete, customizable control over their comfort in the palm of their hand. Available for IOS and Android.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eThe Affinity Difference\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-App-Affinity-Difference-GIF.gif?v=1739592822\" alt=\"\"\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eWith a range of smart capabilities, Bromic’s App helps set the stage for any outdoor space.\u003c\/p\u003e\n\u003cp\u003eWi-Fi, Bluetooth, and Ethernet Connectivity\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eEasily connect and control your outdoor heaters using either a Wi-Fi, Bluetooth, or Ethernet connection.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eAdmin control with multi-user management\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAdd or remove multiple users full access to controlling your outdoor heaters.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eComplete Integration with Smart Systems\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eOptionally integrate with your Building Management System (BMS) using 0-10V control for advanced and centralized management.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eManage an unlimited amount of heaters\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAdd as many heaters as needed across different locations for unlimited control.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eTimer \u0026amp; Schedule Settings\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eSet timers and schedules to automate your heating needs and never worry about leaving a heater on without supervision.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eVoice Control Enabled\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eTake advantage of voice control for Google Home and Amazon Alexa to adjust heat settings, hands-free.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCreate zones for sites\/rooms\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eGroup your heaters to be controlled by a single command in different zones throughout your outdoor space.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat products can be used with the Affinity On\/Off control series?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Affinity On\/Off Controls can be used with all Bromic Heating Platinum, Tungsten and Cobalt Electric and Gas Heater models.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow many heaters can I control with this controller?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eSingle Channel Controls are rated for 6kW maximum, Dual Channel controls are rated for 12 kW maximum. Both Single and Dual Channel options can control multiple heaters within their maximum capacity. Each channel can control up to 10 gas heaters.\u003c\/p\u003e\n\u003cp\u003eExamples:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eA Single 6 kW On\/Off Control is compatible with 2 Platinum 2300W Electric Heaters.\u003c\/li\u003e\n\u003cli\u003eA Dual 12 kW OnOff Control is compatible with 2 Tungsten 6000W Electric Heaters.\u003c\/li\u003e\n\u003cli\u003eA Single 6 kW On\/Off Control is compatible with up to 10 Gas Heaters.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan I control elements individually with the Affinity On\/Off control series?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eYes, when using the 12 kW Dual Channel On\/Off Control, uses can control the dual elements of these heaters individually:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003ePlatinum 4500W\u003c\/li\u003e\n\u003cli\u003eTungsten 4000W, 6000W\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eDo these controllers have a timer function?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Bromic App includes both timer\/scheduling function.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eBromic Heating App FAQs\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eCan I use the Bromic App with Bromic’s legacy controls?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNo, the App is designed for the new Affinity Collection of controls and is not backward compatible.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan multiple users access the same account?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes, permissions can be assigned to multiple users.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I group my heaters into zones for easier control? How many heaters can I add in a zone? \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes, the App provides the ability to group an endless amount of heaters into zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I set-up heating zones?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYou can watch this video for specific instructions on setting scenes and zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I put my heaters on automatic timers? Can zone groups be put on timers?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYou can watch the video for specific instructions on setting scenes and zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I create automatic schedules for my heaters?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYou can watch this video for specific instructions on setting scenes and zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I control more than one site from the same App account?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes, multiple sites can be controlled from the same App account as long as the controllers at each site are connected via WiFi or Ethernet and configured on the App account.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow many controllers can I operate from one App account?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAn unlimited number of Heater Controls in the same installation can be controlled from one App.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eDo I have to use the App to control my heaters?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eIf using the Affinity Collection of controls, you will need to download the Bromic App to complete the installation and control the heaters.\u003c\/li\u003e\n\u003cli\u003eOnce set-up, the App account can be linked to your Google Home or Alexa account to enable voice controls, or the accessory board can be used to integrate with common home automation systems via 0-10V.\u003c\/li\u003e\n\u003cli\u003eAlternatively, you can choose to install manual switches as an alternative to the App based controls [be sure to link to the switches].\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat do I do if I don’t have good WiFi service?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eA reliable Wi-Fi connection is required for using the App based controls.  You can choose to install manual switches as an alternative to the App based controls\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eDo I need to be close to the controllers if I’m going to use WiFi?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNo, you can be almost anywhere with a reliable internet connection to use the Bromic App.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I use the app and BMS capabilities at the same time?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNo, once the Controls are connected to a Business Management System or Home Automation System, that product takes over control of the Controls and the App is disabled.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eI would like to switch heaters off after a time period?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThis function is available in different settings. Firstly, when you turn on an appliance, you can also set a timer off interval. You set this each time the heater is turned on and it will then countdown to the interval duration and automatically switch the appliance off. Set this function by clicking the appliance name to go to the detailed screen and setting the timer off internal at the bottom of the screen. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eAlternatively, you can set the timer off delay using schedules. This feature is only available to WiFi connected appliances.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhere do I find the serial number of the controller?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe serial number is represented as a 14 digit code (eg CONF2C23080005). The digits will be different for each type of controller. The serial number is printed on the product label attached to the controller. It can also be located via the menu on the Bromic Smat-Heat App, under Site configuration-\u0026gt; Edit Site. All the controllers will be listed and within each controller setting you can identify the connected heaters.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I setup my controller to work with Google Home or Alexa?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAll Affinity controllers have the capability of working with Google Home or Alexa. (Unfortunately, we do not support Apple Home at this stage.)\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eUsing the Bromic Smart-Heat App, follow the installation instructions and ensure it is configured to work in WiFi (or ethernet, if you have an expansion board fitted). Note voice control will not work with Bluetooth or BMS configured setups.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eOnce you have your heaters operating with the Bromic Smart-Heat App, go to your Google Home or Alexa App and setup a new device under “Bromic Smart-Heat.” Authorize the paring by logging into the Bromic Smart-Heat App and confirming the setup.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eFor more details, refer to the instruction manual and videos available from the Bromic website.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat is a site and how do I configure my heaters?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Bromic Smart-Heat App will guide you through the installation process, step by step to configure each controller. Before you commence the installation, a little planning is required to define how to setup the heaters within the App. Sites are created to group heaters and separate site control. You can have all heaters on one site, accessible to all users or split the heaters into groups allocated to different sites. Sites function to separate user access if this is required by inviting users to each site independently (by the site admin user.)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow many heaters can I control with my App?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThere is no limitation of the number of heaters configured to a site, or the number of sites a user has access to.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat is an Admin User and how do I invite my friends?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Bromic Smart-Heat App assigns Users to sites and there are 2 types of User roles. Admin Users have complete access and control of the site setup. User roles are restricted to operational control of the appliances. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eBoth types of users are added to a site by invitation unless it is a new installation, the user that creates the site is automatically assigned as an Admin user. Admin users having complete control of the site setup are responsible for inviting other users. Go to Manage Users under the settings menu to invite new members by entering their name and email address. All members need to download the app, register, and confirm their invitation by email.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eI have registered as a user but I cannot access the App?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWhen you create an account using your email address, the registration process requires the user to validate the invitation by confirming the email address. Log into the email account and search for the Bromic Smart-Heat registration invitation email. If this is not located in the inbox, check the spam or junk folder in case the email was caught by Spam filters.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eIf you have not received the email, register again using the same details.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eNote if you mistyped the email address the invitation will not be sent to the correct email address. Simply register with the correct details.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe App reports the controller is not reachable. Why does this happen?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWhen a controller loses WiFi\/Ethernet\/Internet connection it will revert to a Bluetooth connection. However if the Bluetooth is out of range or the controller has been powered off, the App will report the controller as unreachable. In the situation this is not the case, the controller is unreachable if it is connected to another Bluetooth User.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhen I toggle the button, the setting bounces back to its original state. Why does this happen?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Bromic Smart-Heat system operates on a cloud service. This allows many users to control appliances on an array of sites. As there can be many users connected to the one site, it is possible that heaters are being controlled by other users at the same time. Another reason for the button bounce phenomena is due to connection latency. This is the time delay of the data sent to the server and response back. The cloud server is responsible to synchronize the control settings with all users connected to site. If the server detects the control settings do not match with the last received command, it will issue a restore command to sync the control settings. The button bounce phenomena will occur at times and in almost all cases the correct setting is restored within 1-2 seconds.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhere do I find the App version number?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe App version can be found by accessing the AppStore or Google Play.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eIs the App available in other languages?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes. The language set on the App is based on the Smartphone or Tablet region setting. Change the region setting to another language and the App will update. Languages currently available include German, Spanish, Italian, French, Dutch, Japanese.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I delete the Controller?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eDeleting the controller will remove the device from site and restore the configuration to factory default settings. This action can only be performed by Admin Users. Under the Bromic Smart-Heat App menu, go to Site Configuration, Edit Site, select the controller and press the Delete button at the bottom of the screen.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I rename my heaters?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe heater names can be changed within the App from the appliance screen. Go to the home screen where the heaters are listed under appliances, click the heater name to jump to the detailed screen and press on the pencil icon at the top right of the page to change the name.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I re-sort the heaters as they appear on the screen?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eFrom the home screen where the heaters are listed under appliance, scroll to the bottom and click the re-arrange button. Press, hold and drag each heater to the order desired. Save when complete.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eI forgot to turn my heaters off and no one is at home?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eA key feature of the Bromic Smart-Heat App is remote access and control. This is available for controllers configured to operate on an internet connection such as Wifi or Ethernet. Simply open the Bromic Smart-Heat App and turn off the heaters from the appliance menu.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eIf you cannot access the controller, the safety cut off timer will activate after the predefined countdown. This is set by default as 4hours and can be changed by the Admin User.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I know if my Appliances are connected to WiFi?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThere is a connection icon next to the heater name. This icon will change depending on the connection status of the heater.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhy does my Appliance switch from WiFi to Bluetooth or between other connection methods?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Affinity Smart-Heat controllers have the ability to switch connection method depending on the status of the connection. If the internet, ethernet or WiFI connection is lost, the controller will switch to other available connections and if no other connections are configured, then will default to Bluetooth connection. This ensures that the heaters can be operated at all times. Connection will restore back to the WiFi or Ethernet configuration once it is up.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat does the warning message “Controller is unreachable through Bluetooth” mean?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe controller is currently operating on a Bluetooth connection and it is not accessible due to one of the following reasons:\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003col\u003e\n\u003cli\u003eThe controller is out of range from the Smart device connecting to it.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eThe controller is currently connected and working with another Bluetooth device.\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cul\u003e\n\u003cli\u003eAll heaters connected to this controller will display the warning message.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat does the warning message “Controller is currently offline” mean?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe controller is currently powered off and cannot be accessed. All heaters connected to this controller will display the warning message.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhy can’t I setup all heaters on a single Zone?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eZones are used for controlling multiple heaters with common functions. Zones allow heaters to turn on, set all heaters to dimming level of 50%, or set lighting output to any level. It is only possible to setup zones for same type of heating appliances.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhy do my heaters which off automatically after 4hours?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eEach controller has a default 4hr timer off countdown. When the controller is operating on Bluetooth and connection has been idle for 4hrs, the heaters for this specific controller will switch off. This interval setting can be changed to 2, 4, 6, 8 or 12 hours or disabled. Each controller has its own individual settings. To change this, go to the site configuration menu, edit site, select the controller, click the controller name to go to the detailed page. At the bottom there will be a dropdown list to change the value. It is recommended to not disable this setting.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e","brand":"Bromic Heating","offers":[{"title":". \/ .","offer_id":45066751148320,"sku":"BH3622000","price":2761.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0741\/9442\/0000\/files\/Bromic-Heating-Platinum-Smart-Heat-53-4500-Watt-220-240V-Black-Electric-Patio-Heater.png?v=1729534873"},{"product_id":"bromic-heating-platinum-marine-smart-heat-53-4500-watt-220-240v-black-electric-patio-heater","title":"Bromic Heating Platinum Marine Smart-Heat 53\" 4500 Watt 220-240V Black Electric Patio Heater","description":"\u003cp\u003e\u003ciframe src=\"https:\/\/www.youtube.com\/embed\/9uBc_UFrnyY\" height=\"315\" width=\"100%\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003eTo counteract the hurdles of installing an outdoor heater near the coast where standard stainless steel can rust and deteriorate, Bromic engineered the Platinum Electric Marine heater series.\u003c\/p\u003e\n\u003cp\u003eBuilt to withstand corrosive environments with high grade materials, a fully enclosed heater body to protect internal elements, and an easy to maintain, ceramic-glass surface, this exceptional heater is backed by an industry-leading 5-year warranty offering peace of mind that this heater is built to last. (5 year warranty is for land based applications only does not cover installations on marine vessels).\u003c\/p\u003e\n\u003cp\u003eAvailable in a white or black finish with a variety of mounting options including wall, ceiling, and recessed, the Platinum Electric Marine heater is the ideal solution to enrich the comfort experience of owners of coastal residences and superyachts as well as guests on cruise ships.\u003c\/p\u003e\n\u003ch1\u003eWhat's Included\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003ePatio Heater\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eNot Included \u003cem\u003e(Sold Separately)\u003c\/em\u003e\u003cbr\u003e\n\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eOn\/Off Controller\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eDimmer Controller\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eMaster Remote\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eHome Automation\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eAffinity Expansion Board\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eCeiling Recess Kit\u003c\/li\u003e\n\u003cli\u003eTube Suspension Kit\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eFeatures\u003c\/h1\u003e\n\u003cdiv class=\"blurb\"\u003e\n\u003cp\u003eConstructed of premium 316 marine-grade stainless-steel, complete with a sleek ceramic glass screen and a fully enclosed body, the Platinum Marine heater provides even heat distribution to coastal and marine environments.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eHigh Performance Stainless-Steel - Premium 316 grade stainless-steel suitable for marine and coastal environments.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eAdjustable Mounting Brackets - For efficient, directional heat distribution.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eCompact \u0026amp; Elegant Design - Seamless integration into design-focused spaces with minimized light emissions and an easy-to-clean premium black or white finish.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eTinted Glass-Ceramic Fascia - Spread heat evenly across any area while minimizing light emission.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eSlim-line Design - Minimal ceiling recess clearance required. Flush-mounted design aesthetics.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eSet and forget - Simple and easy to use, with single-switch activation and smart system compatibility.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eSealed Element - Sealed compartment with thin film elements to prevent corrosion.\u003c\/li\u003e\n\u003cli\u003eIndustry-Leading 5-Year Warranty - Offering peace of mind that the heater is built to last.\u003c\/li\u003e\n\u003cli\u003eVersatile Mounting Solution - Ability to wall-mount, ceiling- mount, or recess using either the Standard or Low Clearance Recess Kit.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eHigh Performance Stainless-Steel Construction - Premium 316 grade stainless-steel suitable for marine and coastal environments.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eClean, Compact and Elegant Design - Minimized light emissions and easy to clean in a black or white finish\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eDurability You Can Trust - Backed by an industry-leading 5-year warranty.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003ch1\u003eSpecifications\u003c\/h1\u003e\n\u003ctable style=\"width: 100.079%;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 55.431%;\"\u003eModel\u003c\/td\u003e\n\u003ctd style=\"width: 44.143%;\"\u003e4500W MARINE SERIES\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 55.431%;\"\u003eItem Number\u003c\/td\u003e\n\u003ctd style=\"width: 44.143%;\"\u003eBH3622002\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 55.431%;\"\u003eFuel Type\u003c\/td\u003e\n\u003ctd style=\"width: 44.143%;\"\u003eElectric\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 55.431%;\"\u003eColor\u003c\/td\u003e\n\u003ctd style=\"width: 44.143%;\"\u003eBlack\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 55.431%;\"\u003eHeat Area\u003c\/td\u003e\n\u003ctd style=\"width: 44.143%;\"\u003e143 sq.ft.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 55.431%;\"\u003eRated Current\u003c\/td\u003e\n\u003ctd style=\"width: 44.143%;\"\u003e220-240V\/18.8A\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 55.431%;\"\u003eDimensions\u003c\/td\u003e\n\u003ctd style=\"width: 44.143%;\"\u003e53.2\" (W) x 10.1\" (H) x 2.1\" (D)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 55.431%;\"\u003eWeight\u003c\/td\u003e\n\u003ctd style=\"width: 44.143%;\"\u003e33 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 55.431%;\"\u003eMin. Floor Clearance\u003c\/td\u003e\n\u003ctd style=\"width: 44.143%;\"\u003eWall 72\"\u003cbr\u003eCeiling 96\"\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch2\u003eTechnical Dimensions\u003c\/h2\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Good_c553fd33-1ca5-4c31-bd11-3fd3300c6e86.png?v=1726970957\"\u003e\u003c\/p\u003e\n\u003ch2\u003eHeat Blooms\u003c\/h2\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Platinum-Heat-Blooms-4500w-1-971x1280_6c76e715-f5f3-473b-ade7-c74a87cbe531.png?v=1726970972\"\u003e\u003c\/p\u003e\n\u003ch2\u003eMounting Options\u003c\/h2\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/PMSpec.png?v=1726971000\"\u003e\u003c\/p\u003e\n\u003ch2\u003eClearances\u003c\/h2\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Good-2-1280x701_66672cb5-a5c3-4eaf-9ffa-bc915fcb5392.png?v=1726971018\"\u003e\u003c\/p\u003e\n\u003ch2\u003eAffinity Compatibility Chart\u003c\/h2\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Compatibility_Chart.jpg?v=1765666026\"\u003e\u003c\/p\u003e\n\u003ch1\u003eWarranty\u003c\/h1\u003e\n\u003ctable style=\"width: 100.094%;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 46.6422%;\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/1-year_Warranty_Badge_6b87d735-52f4-4c48-bc3a-7a92fba0db3a.jpg?v=1714267673\" alt=\"\"\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 52.9793%;\"\u003eBromic Heating Warranty is applicable to the original owner only. In accordance with the warranty terms and conditions specified below.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003eBromic Heating or its agent (the warrantor) will furnish the ORIGINAL OWNER;\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003ea replacement Bromic Heating heater or\u003c\/li\u003e\n\u003cli\u003ea replacement part for any component part which fails.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003eThe warranty period is determined by product line from the date of purchase according to the table below:\u003c\/p\u003e\n\u003ctable style=\"width: 100.094%; height: 183.833px;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003ePlatinum Electric\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e3 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 36.7667px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 36.7667px;\"\u003ePlatinum Electric Marine\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 36.7667px;\"\u003e5 years (land-based applications); 3 years (marine vessels)\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eEclipse Pendant\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e3 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eEclipse Portable\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e3 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eTungsten Electric\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e2 years Heater (7 years on Heating Elements)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003ePlatinum Gas\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e2 years (excluding maintenance items*)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eTungsten Gas\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e2 years (excluding maintenance items*)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eTungsten Portable\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e1 year\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eAffinity Controllers\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e1 year\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp style=\"padding-left: 40px;\"\u003e\u003cem\u003e* Excludes hoses and igniters\u003c\/em\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eService and Labor Responsibility\u003c\/strong\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eUnder this limited warranty, the warrantor will provide only a replacement heater or part thereof. The owner is responsible for all other costs. \u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eSuch costs may include, but are not limited to:\u003cbr\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003eLabor charges for service, removal, or re-installation of the heater or part thereof.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eShipping and delivery charges for forwarding the new heater or replacement part from the nearest distributor and returning the claimed defective heater or part to such distributor.\u003c\/li\u003e\n\u003cli\u003eAll cost necessary or incidental for handling and administrative charges and for any materials and\/or permits required for installation of the replacement heater or part.\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003e\u003cem\u003e\u003cspan style=\"color: #000000;\"\u003e\u003cstrong\u003eIMPORTANT:\u003c\/strong\u003e\u003c\/span\u003e Bromic Heaters must be installed by a licensed technician. Installation attempted by a non-authorized agent\/technician will void the warranty.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic_Catalog_Web.pdf?v=1759801363\" rel=\"noopener\" target=\"_blank\"\u003eBromic Catalog\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Spec_Sheet_-_Platinum_Electric_Marine_NA.pdf?v=1750394609\" target=\"_blank\"\u003ePlatinum Series Spec Sheet\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic-Platinum-Smart-Heat-Electric-SII-Instruction-Manual-4.5kW-AU-UK-US_v1.1_e3a873b2-3de8-4692-8f23-a4a4ea4a6ab7.pdf?v=1727455260\" target=\"_blank\"\u003eInstallation Manual\u003c\/a\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/3-Part-Spec-Electric-Radiant-Heaters-Platinum-Marine.pdf?v=1726971215\" rel=\"noopener\" target=\"_blank\"\u003e3-Part Spec Manual\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Switch_Compatibility_Chart_-_new_models_9-23.xlsx?v=1765666342\" rel=\"noopener\" target=\"_blank\"\u003eAffinity Control Chart Sheet\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eVideos\u003c\/h1\u003e\n\u003cp\u003e\u003ciframe width=\"100%\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/nUBsBUA31WA\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe width=\"100%\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/1AMwn6-Xrr0\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eDo the Platinum Electric Marine heaters come with a controller?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eNo, the controllers can be purchased as an additional accessory.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan I install the Platinum Electric heater myself?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eNo, the heater must be installed by a licensed technician.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat is radiant heat?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eRadiant heat works like the sun. Instead of heating the air around you, it heats people and objects. This makes radiant heat a more effective outdoor heating source, as it is less likely to be affected by the wind.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eAre the heaters waterproof?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eOur Platinum Electric Marine heaters are made from premium 314 stainless steel and IPX5 rated, and therefore water-resistant (low pressure water jets). However, Bromic does recommend that they are best mounted under cover and not directly exposed to rain and salt mist to ensure they maintain their aesthetic appeal.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat mounting options are available?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe heaters can be either wall mounted, pole mounted or recessed into the ceiling. Each heater is supplied with an 8″ stainless steel pole. Recessing kits and longer poles for high ceilings can be ordered separately. Please refer to our instruction manual or contact our friendly design team to find out which installation and height is right for you.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan Platinum Marine heaters be left on all night?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eWhile Bromic’s Platinum Marine heaters are designed for extended outdoor use, it is generally not recommended to leave any outdoor heater on overnight for safety and energy efficiency. We recommend turning off the Platinum Marine heaters when not in use and following the installation manuals for safe operation and maintenance.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow hot do Platinum Marine heaters get?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eHow much heat Platinum Marine emit depends on a variety of factors including the wattage in use, mounting height, climate, space layout and more. For the most efficient heat coverage of your space, we recommend utilizing our Complimentary Design Service where one of Bromic’s heating experts will create a customized heating layout for your space.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow many Platinum Marine heaters do I need?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe number of Platinum Marine heaters needed depends entirely on the size and layout of the space, as well as the size and wattage of the heaters you are installing.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow much power does the Platinum Marine heater consume?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Platinum Marine heater is designed to provide efficient heating while being mindful of power consumption. The power consumption of the Platinum Marine heater depends on the specific model installed, available in 2300W, 3400W, and 4500W and current ranges from 208V, 220V and 240V. Additionally, the power consumption may vary based on environmental conditions and usage patterns. It’s essential to refer to the product manual or contact our customer support with any questions.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan I use Platinum Marine heaters in an enclosed space?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Platinum Marine outdoor heaters can be used in enclosed spaces as the are electric heaters and require no ventilation. Please refer to the corresponding Installation Manual to ensure proper clearances are met for safe operation.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat are marine-grade materials?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Platinum Marine heater is made of premium 316 marine-grade stainless steel, which combats corrosive elements making it suitable for marine and coastal applications.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003e\u003cstrong\u003eGeneral FAQs\u003c\/strong\u003e\u003c\/p\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat’s better? Electric or Gas?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThere are multiple benefits to each of these power sources. Ultimately, it’ll depend on the space that needs to be heated and what existing power sources are available.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat is radiant heat?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eRadiant heat works like the sun. Instead of heating the air around you, it heats people and objects. This makes radiant heat a more effective heating source, as it is less likely to be affected by the wind.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan the Bromic propane free-standing heaters be converted from propane to natural gas?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eYes. We do offer a conversion kit that allows the heater to be hooked up to a natural gas line.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat kind of gas tank can be used with the heater??\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Bromic Tungsten Portable can hold a standard 5 gallon propane tank or a 10 gallon propane tank.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat’s the difference between the Tungsten and Platinum collections?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThere are a number of differences. First and foremost, they differ in their designs. While our Tungsten collection features a honeycomb mesh in front of the heat panels, our Platinum series is covered by a ceramic glass screen that is encased in a stainless-steel frame. The electric heaters in the collections also differ in the heat output. Our Tungsten series comes in 2000, 3000, 4000 and 6000W, while our Platinum Electric heaters are available in 2300 and 3400W.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eDo the heaters come with a controller?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eBesides the Eclipse Portable heater, the heaters do not come with a controller as everyone has different preferences when it comes to how they want to control their heater. Bromic offers a variety of controls options, which can be purchased as an additional accessory.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow can I control the heaters?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eWe offer various options to control your heater. Depending on the model, you can choose between simple on\/off controls or dimmer controls (electric heaters only). We also offer a master remote to control groups of heaters.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan the heaters be paired with automatic controls such as timers and thermostats?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eYes, this is possible via a home or building automation system. We offer the Bromic Smart-Heat Link, which can connect to a building automation system via RS232 plugin.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan I use my home automation system with Bromic heaters?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eBromic outdoor heaters can be linked to any home automation device that offers a RS232 communication connection. Many home automation systems will offer a RS232 port either as standard or as a retrofit option.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat do I need to connect my Bromic outdoor heater to my home automation system?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eYou choose how you wish to control your heater. You can pair any combination and number of Bromic On\/Off and\/or Dimmer controls together with one Bromic Smart-Heat Link.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eMy heater shows signs of rust. Is this covered under the warranty?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eWhile all our heaters have a corrosion-resistant base material or paint, it remains the owners responsibility to periodically clean the heaters to maintain the high level finish. We also recommend using our Platinum Marine heating series for coastal conditions which provides additional corrosion resistance.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eAre Bromic Heaters weatherproof?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eBromic Heaters are weather resistant, but not water proof. They can be exposed to the elements, but as with any outdoor product, the better the care, the longer the life.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan I install the fixed mounted heaters myself?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eNo, all the fixed mounted heaters must be installed by a licensed technician.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow do I know if I need the 208V or 220-240V electric heater version?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eIn North America, the terms 220V, 230V, and 240V all refer to the same system voltage level. It’s primarily reserved for use in residential buildings and comes from a single phase system. A 240V service is accomplished by using two “hot” 120V standard lines. Most large electric appliances likes cook stoves, hot water heaters, and some other home appliances require this voltage. 208V, on the other hand, is from a 3 phase system and primarily found in commercial applications.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Controls FAQs\u003c\/strong\u003e\u003c\/p\u003e\n\u003cdiv style=\"text-align: left;\"\u003e\n\u003ctable style=\"height: 18.8833px;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.8833px;\"\u003e\n\u003ctd style=\"height: 18.8833px;\"\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eAffinity Smart-Heat Controller Collection?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cstrong\u003eBromic Controls\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Smart-Heat™ Controller Collection\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe Affinity Smart-Heat™ Collection redefines control and connectivity. Enabled by Wi-Fi and Bluetooth, these advanced controllers offer expanded heater channel capacity and seamless integration with the Bromic app—empowering users with precise, intuitive control for every environment.\u003c\/p\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_OnOff_Series.jpg?v=1765374564\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity On\/Off Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe Affinity On\/Off Series enables connected Platinum, Tungsten or Cobalt gas or electric heaters to operate at full power with a single command, delivering straightforward, reliable control for any outdoor space.\u003c\/p\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Dimmer_Series.jpg?v=1765374623\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Dimmer Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eCompatible with Platinum, Tungsten, and Cobalt electric heaters, the Affinity Dimmer Series provides instant, precise heat adjustment in 1% increments, offering customized control for any outdoor environment.\u003c\/p\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Eclipse_Series.jpg?v=1765374653\" alt=\"\" style=\"display: block; margin-left: auto; margin-right: auto;\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Eclipse Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eDesigned for the Eclipse Collection, the Affinity Eclipse Series provides precise, incremental control over both heat and integrated LED lighting, delivering tailored ambience with every use.\u003c\/p\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cstrong\u003eTap Into Comfort\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eGet more from your Bromic heaters than ever before. Our Affinity Smart-Heat™ Controls pair seamlessly via Wi-Fi, Bluetooth or optional Ethernet connection to our new Bromic Heating app, where users have complete, customizable control over their comfort in the palm of their hand:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWiFi, Bluetooth or Ethernet connectivity\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eComplete control of heat output with On\/Off and Dimming functionality\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eMulti-heater management of unlimited connected controllers\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eCreate heater grouping within zones\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eTimer \u0026amp; schedule settings\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eVoice control integration with Amazon Alexa \u0026amp; Google Home\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eManage multiple sites from one app\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eAdmin control with multi-user management\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eConnect with home automation or building management systems\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Manual_Wall_Switch_Series.jpg?v=1765374713\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eManual Wall Switch Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAvailable in single and double-channel models for both indoor and outdoor use, the Manual Wall Switch Series provides simple, dependable on\/off control for any heating configuration.\u003c\/p\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Expansion_Board.jpg?v=1765374745\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Expansion Board\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eCompatible with 1- and 2-channel On\/Off and Dimmer models, the Affinity Expansion Board enables seamless Ethernet integration for reliable connectivity across outdoor heating systems. Equipped with 0-10V connections, it easily interfaces with home automation and business management systems for complete control.\u003c\/p\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cstrong\u003eAffinity Compatibility Chart\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Chart.jpg?v=1765374296\"\u003e\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cdiv style=\"text-align: left;\"\u003e\n\u003ctable style=\"height: 18.8833px;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.8833px;\"\u003e\n\u003ctd style=\"height: 18.8833px;\"\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow to Use the New Bromic Heating App?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Eclipse-Electric-w.-Bromic-Heating-App.png?v=1739518887\"\u003e\u003c\/p\u003e\n\u003cp\u003eBromic is excited to announce the new Affinity Collection of controls to their product line-up! Now, with the new Affinity Collection, you can easily control and monitor your heaters through Bromic’s dedicated app. This app brings you the power to manage your outdoor heating with the touch of a button, right from your smartphone. From basic On\/Off and Dimming functionality, to state-of-the-art features, this guide will take you through everything you need to know to make the most of this technology, transforming your outdoor space into a cozy retreat.\u003c\/p\u003e\n\u003cp\u003e\u003ca rel=\"noopener\" href=\"https:\/\/apps.apple.com\/us\/app\/bromic-smart-heat\/id6457416824\" target=\"_blank\"\u003e\u003cstrong\u003eClick to Download in App Store\u003c\/strong\u003e\u003c\/a\u003e\u003cbr\u003e\u003ca rel=\"noopener\" href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.bromic.app\u0026amp;amp;pli=1\" target=\"_blank\"\u003e\u003cstrong\u003eClick to Download in Playstore\u003c\/strong\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe src=\"https:\/\/www.youtube.com\/embed\/nUBsBUA31WA\" height=\"315\" width=\"100%\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhy Use the Bromic Heating App?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-App-Hero-Image.png?v=1739520365\"\u003e\u003c\/p\u003e\n\u003cp\u003eThe Bromic Heating App isn’t just another gadget; it’s a gateway to enhancing your outdoor living experience. Imagine enjoying a perfectly heated patio during a cool evening without having to get up or fuss with complicated controls. With this app, you have the ability to:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eEasily adjust the output \u003c\/strong\u003eof your heaters to match the changing weather or your personal comfort preferences.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSet a timer \u003c\/strong\u003efor maximum efficiency to ensure your heaters are only on when in use and not left on when not in use.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eGroup heaters by zone\u003c\/strong\u003e to control multiple units within differing locations (“zones’) simultaneously, perfect for larger outdoor spaces.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSet schedules and scenes\u003c\/strong\u003e that automatically turn on or off your heaters based on your lifestyle.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThis kind of convenience and efficiency is more than just a luxury—it’s a smart way to ensure that your outdoor spaces are always ready for relaxation or entertainment, no matter the weather.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhat You’ll Need to Prepare for Setup\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/How-to-Locate-the-Serial-Number-on-Affinity-Controls.png?v=1739520904\"\u003e\u003c\/p\u003e\n\u003cp\u003eBefore you dive into using the app, make sure your Bromic heaters and controllers are installed and configured by a licensed electrical contractor. Once that’s set up, follow these simple steps to get your app up and running:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eLocate the Serial Number on your controls box:\u003c\/strong\u003e You can find this on the sticker located on the side paneling of your control box. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDownload the Bromic Heating App: \u003c\/strong\u003eFind it on the Apple Store or Google Play and install it on your smartphone or tablet. It is important to note that the Bromic Heating App is only applicable with our Affinity Collection of controls and not with any of Bromic’s Legacy Remote Controllers. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTurn on Bluetooth and Connect to the Internet: \u003c\/strong\u003eEnsure your device has both Bluetooth and an active internet connection. These are crucial for the initial setup and ongoing operation of the app. Initial configuration of the App to your controls box will need to be done within 30ft of the control box, via Bluetooth connection. Once you are set up, you can easily switch your connection to Wi-Fi if desired. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDecide which email address you will be creating an account with: \u003c\/strong\u003eYou’ll need access to this email address to create an account and verify setup. This step ensures that your account is secure and ready to use.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eGetting Started with the Bromic Heating App\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Site-Setup-SCreen-Shots.png?v=1739521513\"\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis is where the magic happens! Once you’ve created an account and verified your email address, you’ll start by naming your site (e.g., “Outdoor Kitchen”, “Deck”, or “Garden Area”) and begin connecting your controllers.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eSet Up Your Site: \u003c\/strong\u003eSelect the controllers from the list that appears on your screen. Only those located within 30ft in discovery mode will be visible. If there are multiple controls on site, you can confirm that you are setting up the correct one by verifying the serial number in the App with the serial number on the controller box match one another. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eConfigure the Controller: \u003c\/strong\u003eNext, you will want to set up the channels of controllers. It is important to configure each channel of the controller, depending on how many channels your controller box has. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eManage Your Connections: \u003c\/strong\u003eYou will be taken to a page to manage your controller’s connection. Your controllers are automatically connected via Bluetooth up until now. For more stable and flexible control, connect your controllers via Wi-Fi or Ethernet.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eComplete Setup or Add Another Controller: \u003c\/strong\u003eCongrats! You have made it to the last step where you can now continue to add additional controller boxes or invite additional users if connected on Wi-Fi. In the case that you are done adding controller boxes, and do not wish to invite additional users, select “No, go to invite users”, then select “Skip and Complete Site Creation” on the next screen, then “Done”. Once you select “Done”, you’ll be redirected to the home screen and your heaters will be ready to control.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eInvite Additional Users: \u003c\/strong\u003eWhether it be family members or guests who will need access to the heaters. The app makes this easy and secure:\u003cbr\u003e\n\u003cul\u003e\n\u003cli\u003eInvite Users: As the admin user, you can invite others to use the app. Simply go to the settings, click “Manage Users,” and send an invitation via email. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eControl Access: Not everyone needs full control. You can assign different roles to different users, ensuring that only those who need it can make changes to the heating settings. Of the two control access options to choose from, Admin or User, you can assign individuals different roles ensuring that only those who need it can make changes to the heating settings.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThis feature is particularly useful if you have frequent guests or if you rent out your home as a vacation property. It allows you to maintain control while offering convenience to others.\u003c\/p\u003e\n\u003cp\u003eBy following these steps, you’ll have your Bromic Heating App ready to go in no time, giving you seamless control over your outdoor heating system.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eNavigating the Bromic Heating App\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eOnce your setup is complete, navigating the app becomes second nature. The user interface is designed to be intuitive, offering you easy access to all the features that make your outdoor space more enjoyable.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eHome Screen: \u003c\/strong\u003eThis is your command center. Here, you can see all connected appliances, zones, and scenes. Each heater is listed with a symbol indicating its connection type—Bluetooth, WiFi, or Ethernet—so you know exactly how it’s connected.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAppliances:\u003c\/strong\u003e In this section, you can turn on each heater with a simple toggle. If your heater has a dimming feature, you can adjust the heat level using a slider from 0% to 100%. For more detailed settings, like changing the appliance name or setting a timer, just click the arrow next to the heater’s name.\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Appliances-1067x1600.png?v=1739522203\"\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eZones: \u003c\/strong\u003eFor those with multiple heaters, the Zone feature is a lifesaver. It allows you to group heaters together, so you can manage them all at once—whether you want to turn them all on, set a time, set them to the same heat level, or schedule them to switch off at a certain time.\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Zones-1067x1600.png?v=1739522230\"\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eScenes: \u003c\/strong\u003eThis feature is ideal for setting up a routine. Whether it’s turning on the heaters every evening or ensuring they switch off after a party, for residential applications or to turn all heaters off at the end of each service for commercial applications, you can schedule these actions in advance. The scene operation works on a 7-day schedule, giving you full control over your outdoor environment.\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Scenes-1067x1600.png?v=1739522255\"\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eEnhancing Your Experience with Zones and Scenes\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eLet’s dive a bit deeper into Zones and Scenes, two of the app’s most powerful features.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eZones:\u003c\/strong\u003e Imagine having a large outdoor space with different sections—perhaps a dining area, a lounging space, and a poolside corner. With Zones, you can control each area separately or together. You might want the dining area warmer during dinner but keep the lounge area cooler until after. Zones make this possible with just a few taps.\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Zones-Example-1600x900.gif?v=1739522568\"\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eScenes: \u003c\/strong\u003eThink of Scenes as your personal heating butler. Hosting a Sunday brunch? Set a scene to warm up the patio just before your guests arrive. Planning a cozy evening with family? Another scene can ensure your heaters are on and set to the perfect temperature by the time you step outside. \u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App_Setting-up-Scenes.gif?v=1739522592\"\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThese features are not just about control; they’re about creating an atmosphere. With the Bromic Heating App, you’re not just turning heaters on and off; you’re setting the mood, ensuring comfort, and enhancing the overall experience of your outdoor space.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eTroubleshooting \u0026amp; Support\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eWhile the Bromic Heating App is designed to be user-friendly, there might be times when you need a little help. Our website includes built-in troubleshooting and a detailed FAQ section that covers common issues. Additionally, customer support is always just a call or click away if you need further assistance.\u003c\/p\u003e\n\u003cp\u003eWith the Affinity Collection and the Bromic Heating App, you’re not just controlling your heaters—you’re elevating your outdoor living experience. By providing easy-to-use controls with personalized zones and customized scenes, the app allows you to enjoy warmth and comfort with minimal effort. Whether you’re hosting guests or enjoying a quiet evening outdoors, the app’s smart features ensure that your space is always perfectly heated. Here’s to creating a cozy and inviting outdoor environment with Affinity!\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\u003c\/tbody\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eConnect to Comfort\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-1_480x480.png?v=1725672230\" alt=\"\"\u003e\u003c\/p\u003e\n\u003cp\u003eTap Into Comfort\u003c\/p\u003e\n\u003cp\u003eGet more from your Bromic heaters than ever before. Our Affinity Smart-Heat™ Controls pair seamlessly to our new, state-of-the-art Bromic Heating app, where users have complete, customizable control over their comfort in the palm of their hand. Available for IOS and Android.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eThe Affinity Difference\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-App-Affinity-Difference-GIF.gif?v=1739592822\"\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eWith a range of smart capabilities, Bromic’s App helps set the stage for any outdoor space.\u003c\/p\u003e\n\u003cp\u003eWi-Fi, Bluetooth, and Ethernet Connectivity\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eEasily connect and control your outdoor heaters using either a Wi-Fi, Bluetooth, or Ethernet connection.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eAdmin control with multi-user management\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAdd or remove multiple users full access to controlling your outdoor heaters.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eComplete Integration with Smart Systems\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eOptionally integrate with your Building Management System (BMS) using 0-10V control for advanced and centralized management.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eManage an unlimited amount of heaters\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAdd as many heaters as needed across different locations for unlimited control.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eTimer \u0026amp; Schedule Settings\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eSet timers and schedules to automate your heating needs and never worry about leaving a heater on without supervision.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eVoice Control Enabled\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eTake advantage of voice control for Google Home and Amazon Alexa to adjust heat settings, hands-free.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCreate zones for sites\/rooms\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eGroup your heaters to be controlled by a single command in different zones throughout your outdoor space.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat products can be used with the Affinity On\/Off control series?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Affinity On\/Off Controls can be used with all Bromic Heating Platinum, Tungsten and Cobalt Electric and Gas Heater models.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow many heaters can I control with this controller?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eSingle Channel Controls are rated for 6kW maximum, Dual Channel controls are rated for 12 kW maximum. Both Single and Dual Channel options can control multiple heaters within their maximum capacity. Each channel can control up to 10 gas heaters.\u003c\/p\u003e\n\u003cp\u003eExamples:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eA Single 6 kW On\/Off Control is compatible with 2 Platinum 2300W Electric Heaters.\u003c\/li\u003e\n\u003cli\u003eA Dual 12 kW OnOff Control is compatible with 2 Tungsten 6000W Electric Heaters.\u003c\/li\u003e\n\u003cli\u003eA Single 6 kW On\/Off Control is compatible with up to 10 Gas Heaters.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan I control elements individually with the Affinity On\/Off control series?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eYes, when using the 12 kW Dual Channel On\/Off Control, uses can control the dual elements of these heaters individually:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003ePlatinum 4500W\u003c\/li\u003e\n\u003cli\u003eTungsten 4000W, 6000W\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eDo these controllers have a timer function?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Bromic App includes both timer\/scheduling function.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eBromic Heating App FAQs\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eCan I use the Bromic App with Bromic’s legacy controls?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNo, the App is designed for the new Affinity Collection of controls and is not backward compatible.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan multiple users access the same account?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes, permissions can be assigned to multiple users.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I group my heaters into zones for easier control? How many heaters can I add in a zone? \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes, the App provides the ability to group an endless amount of heaters into zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I set-up heating zones?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYou can watch this video for specific instructions on setting scenes and zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I put my heaters on automatic timers? Can zone groups be put on timers?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYou can watch the video for specific instructions on setting scenes and zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I create automatic schedules for my heaters?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYou can watch this video for specific instructions on setting scenes and zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I control more than one site from the same App account?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes, multiple sites can be controlled from the same App account as long as the controllers at each site are connected via WiFi or Ethernet and configured on the App account.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow many controllers can I operate from one App account?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAn unlimited number of Heater Controls in the same installation can be controlled from one App.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eDo I have to use the App to control my heaters?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eIf using the Affinity Collection of controls, you will need to download the Bromic App to complete the installation and control the heaters.\u003c\/li\u003e\n\u003cli\u003eOnce set-up, the App account can be linked to your Google Home or Alexa account to enable voice controls, or the accessory board can be used to integrate with common home automation systems via 0-10V.\u003c\/li\u003e\n\u003cli\u003eAlternatively, you can choose to install manual switches as an alternative to the App based controls [be sure to link to the switches].\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat do I do if I don’t have good WiFi service?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eA reliable Wi-Fi connection is required for using the App based controls.  You can choose to install manual switches as an alternative to the App based controls\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eDo I need to be close to the controllers if I’m going to use WiFi?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNo, you can be almost anywhere with a reliable internet connection to use the Bromic App.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I use the app and BMS capabilities at the same time?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNo, once the Controls are connected to a Business Management System or Home Automation System, that product takes over control of the Controls and the App is disabled.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eI would like to switch heaters off after a time period?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThis function is available in different settings. Firstly, when you turn on an appliance, you can also set a timer off interval. You set this each time the heater is turned on and it will then countdown to the interval duration and automatically switch the appliance off. Set this function by clicking the appliance name to go to the detailed screen and setting the timer off internal at the bottom of the screen. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eAlternatively, you can set the timer off delay using schedules. This feature is only available to WiFi connected appliances.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhere do I find the serial number of the controller?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe serial number is represented as a 14 digit code (eg CONF2C23080005). The digits will be different for each type of controller. The serial number is printed on the product label attached to the controller. It can also be located via the menu on the Bromic Smat-Heat App, under Site configuration-\u0026gt; Edit Site. All the controllers will be listed and within each controller setting you can identify the connected heaters.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I setup my controller to work with Google Home or Alexa?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAll Affinity controllers have the capability of working with Google Home or Alexa. (Unfortunately, we do not support Apple Home at this stage.)\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eUsing the Bromic Smart-Heat App, follow the installation instructions and ensure it is configured to work in WiFi (or ethernet, if you have an expansion board fitted). Note voice control will not work with Bluetooth or BMS configured setups.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eOnce you have your heaters operating with the Bromic Smart-Heat App, go to your Google Home or Alexa App and setup a new device under “Bromic Smart-Heat.” Authorize the paring by logging into the Bromic Smart-Heat App and confirming the setup.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eFor more details, refer to the instruction manual and videos available from the Bromic website.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat is a site and how do I configure my heaters?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Bromic Smart-Heat App will guide you through the installation process, step by step to configure each controller. Before you commence the installation, a little planning is required to define how to setup the heaters within the App. Sites are created to group heaters and separate site control. You can have all heaters on one site, accessible to all users or split the heaters into groups allocated to different sites. Sites function to separate user access if this is required by inviting users to each site independently (by the site admin user.)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow many heaters can I control with my App?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThere is no limitation of the number of heaters configured to a site, or the number of sites a user has access to.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat is an Admin User and how do I invite my friends?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Bromic Smart-Heat App assigns Users to sites and there are 2 types of User roles. Admin Users have complete access and control of the site setup. User roles are restricted to operational control of the appliances. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eBoth types of users are added to a site by invitation unless it is a new installation, the user that creates the site is automatically assigned as an Admin user. Admin users having complete control of the site setup are responsible for inviting other users. Go to Manage Users under the settings menu to invite new members by entering their name and email address. All members need to download the app, register, and confirm their invitation by email.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eI have registered as a user but I cannot access the App?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWhen you create an account using your email address, the registration process requires the user to validate the invitation by confirming the email address. Log into the email account and search for the Bromic Smart-Heat registration invitation email. If this is not located in the inbox, check the spam or junk folder in case the email was caught by Spam filters.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eIf you have not received the email, register again using the same details.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eNote if you mistyped the email address the invitation will not be sent to the correct email address. Simply register with the correct details.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe App reports the controller is not reachable. Why does this happen?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWhen a controller loses WiFi\/Ethernet\/Internet connection it will revert to a Bluetooth connection. However if the Bluetooth is out of range or the controller has been powered off, the App will report the controller as unreachable. In the situation this is not the case, the controller is unreachable if it is connected to another Bluetooth User.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhen I toggle the button, the setting bounces back to its original state. Why does this happen?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Bromic Smart-Heat system operates on a cloud service. This allows many users to control appliances on an array of sites. As there can be many users connected to the one site, it is possible that heaters are being controlled by other users at the same time. Another reason for the button bounce phenomena is due to connection latency. This is the time delay of the data sent to the server and response back. The cloud server is responsible to synchronize the control settings with all users connected to site. If the server detects the control settings do not match with the last received command, it will issue a restore command to sync the control settings. The button bounce phenomena will occur at times and in almost all cases the correct setting is restored within 1-2 seconds.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhere do I find the App version number?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe App version can be found by accessing the AppStore or Google Play.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eIs the App available in other languages?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes. The language set on the App is based on the Smartphone or Tablet region setting. Change the region setting to another language and the App will update. Languages currently available include German, Spanish, Italian, French, Dutch, Japanese.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I delete the Controller?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eDeleting the controller will remove the device from site and restore the configuration to factory default settings. This action can only be performed by Admin Users. Under the Bromic Smart-Heat App menu, go to Site Configuration, Edit Site, select the controller and press the Delete button at the bottom of the screen.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I rename my heaters?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe heater names can be changed within the App from the appliance screen. Go to the home screen where the heaters are listed under appliances, click the heater name to jump to the detailed screen and press on the pencil icon at the top right of the page to change the name.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I re-sort the heaters as they appear on the screen?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eFrom the home screen where the heaters are listed under appliance, scroll to the bottom and click the re-arrange button. Press, hold and drag each heater to the order desired. Save when complete.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eI forgot to turn my heaters off and no one is at home?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eA key feature of the Bromic Smart-Heat App is remote access and control. This is available for controllers configured to operate on an internet connection such as Wifi or Ethernet. Simply open the Bromic Smart-Heat App and turn off the heaters from the appliance menu.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eIf you cannot access the controller, the safety cut off timer will activate after the predefined countdown. This is set by default as 4hours and can be changed by the Admin User.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I know if my Appliances are connected to WiFi?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThere is a connection icon next to the heater name. This icon will change depending on the connection status of the heater.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhy does my Appliance switch from WiFi to Bluetooth or between other connection methods?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Affinity Smart-Heat controllers have the ability to switch connection method depending on the status of the connection. If the internet, ethernet or WiFI connection is lost, the controller will switch to other available connections and if no other connections are configured, then will default to Bluetooth connection. This ensures that the heaters can be operated at all times. Connection will restore back to the WiFi or Ethernet configuration once it is up.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat does the warning message “Controller is unreachable through Bluetooth” mean?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe controller is currently operating on a Bluetooth connection and it is not accessible due to one of the following reasons:\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003col\u003e\n\u003cli\u003eThe controller is out of range from the Smart device connecting to it.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eThe controller is currently connected and working with another Bluetooth device.\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cul\u003e\n\u003cli\u003eAll heaters connected to this controller will display the warning message.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat does the warning message “Controller is currently offline” mean?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe controller is currently powered off and cannot be accessed. All heaters connected to this controller will display the warning message.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhy can’t I setup all heaters on a single Zone?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eZones are used for controlling multiple heaters with common functions. Zones allow heaters to turn on, set all heaters to dimming level of 50%, or set lighting output to any level. It is only possible to setup zones for same type of heating appliances.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhy do my heaters which off automatically after 4hours?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eEach controller has a default 4hr timer off countdown. When the controller is operating on Bluetooth and connection has been idle for 4hrs, the heaters for this specific controller will switch off. This interval setting can be changed to 2, 4, 6, 8 or 12 hours or disabled. Each controller has its own individual settings. To change this, go to the site configuration menu, edit site, select the controller, click the controller name to go to the detailed page. At the bottom there will be a dropdown list to change the value. It is recommended to not disable this setting.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e","brand":"Bromic Heating","offers":[{"title":". \/ .","offer_id":45066751377696,"sku":"BH3622002","price":5786.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0741\/9442\/0000\/files\/Bromic-Heating-Platinum-Marine-Smart-Heat-53-4500-Watt-220-240V-Black-Electric-Patio-Heater.jpg?v=1729534888"},{"product_id":"bromic-heating-24-tube-suspension-kit-for-platinum-smart-heat-4500-watt-electric-heater","title":"Bromic Heating 24\" Tube Suspension Kit for Platinum Smart-Heat 4500 Watt Electric Heater","description":"\u003cp\u003eOur Platinum Electric Mounting Poles ensure that your Platinum Electric heater will be suspended at just the right height (between 8′ and 9′), so it delivers the optimum amount of heat. Available in two sizes (2′ and 4′), these poles can be ordered in addition to the 8″ pole that is provided complimentary with every Platinum Electric heater.\u003c\/p\u003e\n\u003ch1\u003eWhat's Included\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003eTube Suspension Kit\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eFeatures\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003eAvailable in 2′ and 4′ sizes\u003c\/li\u003e\n\u003cli\u003eFor use with Bromic Heating Platinum Smart-Heat™ 53\" 4500 Watt Electric Heaters\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eSpecifications\u003c\/h1\u003e\n\u003ctable width=\"100%\" style=\"width: 100.079%;\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 52.0347%;\"\u003eBrand\u003c\/td\u003e\n\u003ctd style=\"width: 47.5393%;\"\u003eBromic Heating\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 52.0347%;\"\u003eItem Number\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 47.5393%;\"\u003eBH3623020\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 52.0347%;\"\u003eProduct Type\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 47.5393%;\"\u003eTube Suspension Kit\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 52.0347%;\"\u003eLength\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 47.5393%;\"\u003e2' (600 MM)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic_Catalog_Web.pdf?v=1759801363\" target=\"_blank\"\u003eBromic Catalog\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Bromic Heating","offers":[{"title":"Default Title","offer_id":49826938126624,"sku":"BH3623020","price":394.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0741\/9442\/0000\/files\/Bromic-Heating-24-Tube-Suspension-Kit-for-Platinum-Smart-Heat-4500-Watt-Electric-Heater.jpg?v=1740617601"},{"product_id":"bromic-heating-48-tube-suspension-kit-for-platinum-smart-heat-4500-watt-electric-heater","title":"Bromic Heating 48\" Tube Suspension Kit for Platinum Smart-Heat 4500 Watt Electric Heater","description":"\u003cp\u003eOur Platinum Electric Mounting Poles ensure that your Platinum Electric heater will be suspended at just the right height (between 8′ and 9′), so it delivers the optimum amount of heat. Available in two sizes (2′ and 4′), these poles can be ordered in addition to the 8″ pole that is provided complimentary with every Platinum Electric heater.\u003c\/p\u003e\n\u003ch1\u003eWhat's Included\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003eTube Suspension Kit\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eFeatures\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003eAvailable in 2′ and 4′ sizes\u003c\/li\u003e\n\u003cli\u003eFor use with Bromic Heating Platinum Smart-Heat™ 53\" 4500 Watt Electric Heaters\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eSpecifications\u003c\/h1\u003e\n\u003ctable width=\"100%\" style=\"width: 100.079%;\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 52.0347%;\"\u003eBrand\u003c\/td\u003e\n\u003ctd style=\"width: 47.5393%;\"\u003eBromic Heating\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 52.0347%;\"\u003eItem Number\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 47.5393%;\"\u003eBH3623021\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 52.0347%;\"\u003eProduct Type\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 47.5393%;\"\u003eTube Suspension Kit\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 52.0347%;\"\u003eLength\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 47.5393%;\"\u003e4' (1200 MM)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic_Catalog_Web.pdf?v=1759801363\" target=\"_blank\"\u003eBromic Catalog\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Bromic Heating","offers":[{"title":"Default Title","offer_id":49826938159392,"sku":"BH3623021","price":523.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0741\/9442\/0000\/files\/Bromic-Heating-48-Tube-Suspension-Kit-for-Platinum-Smart-Heat-4500-Watt-Electric-Heater.jpg?v=1740617609"},{"product_id":"bromic-heating-24-tube-suspension-kit-for-platinum-marine-4500-watt-electric-heater","title":"Bromic Heating 48\" Tube Suspension Kit for Platinum Smart-Heat 3400 and 2300 Watt Electric Marine Heater","description":"\u003cp\u003eOur Platinum Electric Mounting Poles ensure that your Platinum Electric heater will be suspended at just the right height (between 8′ and 9′), so it delivers the optimum amount of heat. Available in two sizes (2′ and 4′), these poles can be ordered in addition to the 8″ pole that is provided complimentary with every Platinum Electric heater.\u003c\/p\u003e\n\u003ch1\u003eWhat's Included\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003eTube Suspension Kit\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eFeatures\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003eAvailable in 2′ and 4′ sizes\u003c\/li\u003e\n\u003cli\u003eFor use with Bromic Heating Platinum Smart-Heat™ Marine 53\" 4500 Watt Electric Heaters\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eSpecifications\u003c\/h1\u003e\n\u003ctable width=\"100%\" style=\"width: 100.079%;\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 52.0347%;\"\u003eBrand\u003c\/td\u003e\n\u003ctd style=\"width: 47.5393%;\"\u003eBromic Heating\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 52.0347%;\"\u003eItem Number\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 47.5393%;\"\u003eBH3623022\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 52.0347%;\"\u003eProduct Type\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 47.5393%;\"\u003eTube Suspension Kit\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 52.0347%;\"\u003eLength\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 47.5393%;\"\u003e2' (600 MM)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic_Catalog_Web.pdf?v=1759801363\" target=\"_blank\"\u003eBromic Catalog\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Bromic Heating","offers":[{"title":"Default Title","offer_id":49826938192160,"sku":"BH3623022","price":632.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0741\/9442\/0000\/files\/Bromic-Heating-48-Tube-Suspension-Kit-for-Platinum-Smart-Heat-3400-and-2300-Watt-Electric-Marine-Heater_81c63ef9-3343-4b96-a3a2-acdc7844c81f.jpg?v=1740617616"},{"product_id":"bromic-heating-48-tube-suspension-kit-for-platinum-marine-4500-watt-electric-heater","title":"Bromic Heating 48\" Tube Suspension Kit for Platinum Smart-Heat 4500 Watt Electric Marine Heater","description":"\u003cp\u003eOur Platinum Electric Mounting Poles ensure that your Platinum Electric heater will be suspended at just the right height (between 8′ and 9′), so it delivers the optimum amount of heat. Available in two sizes (2′ and 4′), these poles can be ordered in addition to the 8″ pole that is provided complimentary with every Platinum Electric heater.\u003c\/p\u003e\n\u003ch1\u003eWhat's Included\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003eTube Suspension Kit\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eFeatures\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003eAvailable in 2′ and 4′ sizes\u003c\/li\u003e\n\u003cli\u003eFor use with Bromic Heating Platinum Smart-Heat™ Marine 53\" 4500 Watt Electric Heaters\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eSpecifications\u003c\/h1\u003e\n\u003ctable style=\"width: 100.079%;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 52.0347%;\"\u003eBrand\u003c\/td\u003e\n\u003ctd style=\"width: 47.5393%;\"\u003eBromic Heating\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 52.0347%;\"\u003eItem Number\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 47.5393%;\"\u003eBH3623023\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 52.0347%;\"\u003eProduct Type\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 47.5393%;\"\u003eTube Suspension Kit\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 52.0347%;\"\u003eLength\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 47.5393%;\"\u003e4' (1200 MM)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic_Catalog_Web.pdf?v=1759801363\" target=\"_blank\"\u003eBromic Catalog\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Bromic Heating","offers":[{"title":"Default Title","offer_id":49826938224928,"sku":"BH3623023","price":818.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0741\/9442\/0000\/files\/Bromic-Heating-48-Tube-Suspension-Kit-for-Platinum-Smart-Heat-4500-Watt-Electric-Marine-Heater.jpg?v=1740617623"},{"product_id":"bromic-heating-affinity-smart-heat-11-1-channel-6000-watt-on-off-controller-for-platinum-and-tungsten-gas-or-electric-heaters","title":"Bromic Heating Affinity Smart-Heat 11\" 1-Channel 6000 Watt On\/Off Controller for Platinum and Tungsten Gas or Electric Heaters","description":"\u003cp\u003eThe On\/Off series allows for connected Platinum or Tungsten Collection gas or electric Bromic heaters to be turned on or off at full power capacity – providing straight forward function and usage of your outdoor heater. This series includes options for 1, 2, and 5 channel inputs. Each channel input can control up to 6000W of power or 10 gas heaters. Using the enabled Wi-Fi or Bluetooth connectivity, control and customize your comfort via the Bromic Heating App.\u003c\/p\u003e\n\u003cp\u003e3-Phase 5 Channel model, coming soon, is complete with an included expansion board allowing for seamless ethernet integration for a full-proof connection to your outdoor heaters or 0-10V control for Home or Business Automation integration.\u003c\/p\u003e\n\u003ch1\u003eWhat's Included\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003eOn\/Off Controller\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eNot Included\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eExpansion Board\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eFeatures\u003c\/h1\u003e\n\u003cp\u003eBromic’s best-in-class controls have arrived with our Affinity Smart-Heat™ Collection. The new On\/Off series streamlines installation and elevates custom comfort with management through our Bromic Heating App.\u003c\/p\u003e\n\u003ctable style=\"width: 100.079%;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 49.5819%;\"\u003e\n\u003cdiv style=\"text-align: start;\"\u003e\u003cimg style=\"margin-bottom: 15px; float: none;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Gas-or-Electric-Compatible-OnOff_240x240.jpg?v=1725665746\"\u003e\u003c\/div\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 49.9921%;\"\u003e\n\u003cp\u003eGas or Electric Compatible\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eSuitable for our Platinum and Tungsten Collection gas or electric heaters, the On\/Off series offers straightforward management now with more control settings than ever to enjoy the comforts of your Bromic heaters.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 49.5819%;\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/PlatinumE_Black_Commercial_HR-1600x1067_240x240.jpg?v=1725665777\" alt=\"\" style=\"margin-bottom: 15px; float: none;\"\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 49.9921%;\"\u003e\n\u003cp\u003eMore Channels Than Ever\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe new Affinity On\/Off Series is compatible up to 277 volt and comes in available channel options of 1, 2 or 5 – with each channel input controlling up to 6000W of power or 10 gas heaters.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 49.5819%;\"\u003e\n\u003cdiv style=\"text-align: start;\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Phone-Tablet-Stack_240x240.png?v=1725665847\" alt=\"\" style=\"margin-bottom: 15px; float: none;\"\u003e\u003c\/div\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 49.9921%;\"\u003e\n\u003cp\u003eWiFi \u0026amp; Bluetooth Enabled\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAll controllers within the Affinity Collection are Wi-Fi \u0026amp; Bluetooth enabled to receive commands from our Bromic Heating App from anywhere within your Wi-Fi network or 30ft via Bluetooth.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch1\u003eSpecifications\u003c\/h1\u003e\n\u003ctable width=\"100%\" style=\"width: 100.079%; height: 183.833px;\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 50.5253%; height: 18.3833px;\"\u003eBrand\u003c\/td\u003e\n\u003ctd style=\"width: 49.0487%; height: 18.3833px;\"\u003eBromic Heating\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 50.5253%; height: 18.3833px;\"\u003eModel\u003c\/td\u003e\n\u003ctd style=\"width: 49.0487%; height: 18.3833px;\"\u003eSmart-Heat Control On\/Off 1 CH\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 50.5253%; height: 18.3833px;\"\u003ePart Number\u003c\/td\u003e\n\u003ctd style=\"width: 49.0487%; height: 18.3833px;\"\u003eBH3130051\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 50.5253%; height: 18.3833px;\"\u003eNumber of Channels\u003c\/td\u003e\n\u003ctd style=\"width: 49.0487%; height: 18.3833px;\"\u003e1\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 50.5253%; height: 18.3833px;\"\u003eVoltage-Max Capacity Per Channel\u003c\/td\u003e\n\u003ctd style=\"width: 49.0487%; height: 18.3833px;\"\u003e100-127V – 1kW\u003cbr\u003e208-277V – 6kW\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 50.5253%; height: 18.3833px;\"\u003eOperating Temperature Range\u003c\/td\u003e\n\u003ctd style=\"width: 49.0487%; height: 18.3833px;\"\u003e-4°F to +86°F\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 50.5253%; height: 18.3833px;\"\u003eNon-Operating Temperature Range\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 49.0487%; height: 18.3833px;\"\u003e-22°F to +158°F\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 50.5253%; height: 18.3833px;\"\u003eProtection Rating\u003c\/td\u003e\n\u003ctd style=\"width: 49.0487%; height: 18.3833px;\"\u003eIP54\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 50.5253%; height: 18.3833px;\"\u003eDimensions\u003c\/td\u003e\n\u003ctd style=\"width: 49.0487%; height: 18.3833px;\"\u003e11.4 x 8.0 x 4.4\"\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 50.5253%; height: 18.3833px;\"\u003eWeight\u003c\/td\u003e\n\u003ctd style=\"width: 49.0487%; height: 18.3833px;\"\u003e3.1 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch2\u003eTechnical Dimensions\u003c\/h2\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/OnOff-12CH-Dimensions.png?v=1725666550\"\u003e\u003c\/p\u003e\n\u003ch2\u003eMounting Options\u003c\/h2\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Mounting-Positions.png?v=1725666728\"\u003e\u003c\/p\u003e\n\u003ch2\u003eClearances\u003c\/h2\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/OnOff-Clearances.png?v=1725666768\"\u003e\u003c\/p\u003e\n\u003ch2\u003eAffinity Compatibility Chart\u003c\/h2\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Chart.jpg?v=1765374296\" alt=\"\"\u003e\u003c\/p\u003e\n\u003ch1\u003eWarranty\u003c\/h1\u003e\n\u003ctable style=\"width: 100.094%;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 46.6422%;\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/1-year_Warranty_Badge_6b87d735-52f4-4c48-bc3a-7a92fba0db3a.jpg?v=1714267673\" alt=\"\"\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 52.9793%;\"\u003eBromic Heating Warranty is applicable to the original owner only. In accordance with the warranty terms and conditions specified below.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003eBromic Heating or its agent (the warrantor) will furnish the ORIGINAL OWNER;\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003ea replacement Bromic Heating heater or\u003c\/li\u003e\n\u003cli\u003ea replacement part for any component part which fails.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003eThe warranty period is determined by product line from the date of purchase according to the table below:\u003c\/p\u003e\n\u003ctable style=\"width: 100.094%; height: 183.833px;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003ePlatinum Electric\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e3 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 36.7667px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 36.7667px;\"\u003ePlatinum Electric Marine\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 36.7667px;\"\u003e5 years (land-based applications); 3 years (marine vessels)\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eEclipse Pendant\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e3 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eEclipse Portable\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e3 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eTungsten Electric\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e2 years Heater (7 years on Heating Elements)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003ePlatinum Gas\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e2 years (excluding maintenance items*)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eTungsten Gas\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e2 years (excluding maintenance items*)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eTungsten Portable\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e1 year\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eAffinity Controllers\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e1 year\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp style=\"padding-left: 40px;\"\u003e\u003cem\u003e* Excludes hoses and igniters\u003c\/em\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eService and Labor Responsibility\u003c\/strong\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eUnder this limited warranty, the warrantor will provide only a replacement heater or part thereof. The owner is responsible for all other costs. \u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eSuch costs may include, but are not limited to:\u003cbr\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003eLabor charges for service, removal, or re-installation of the heater or part thereof.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eShipping and delivery charges for forwarding the new heater or replacement part from the nearest distributor and returning the claimed defective heater or part to such distributor.\u003c\/li\u003e\n\u003cli\u003eAll cost necessary or incidental for handling and administrative charges and for any materials and\/or permits required for installation of the replacement heater or part.\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003e\u003cem\u003e\u003cspan style=\"color: #000000;\"\u003e\u003cstrong\u003eIMPORTANT:\u003c\/strong\u003e\u003c\/span\u003e Bromic Heaters must be installed by a licensed technician. Installation attempted by a non-authorized agent\/technician will void the warranty.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic_Catalog_Web.pdf?v=1759801363\" target=\"_blank\"\u003eBromic Catalog\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic_Wireless_Controller_Catalogue_US_v2.pdf?v=1759803421\" rel=\"noopener\" target=\"_blank\"\u003eBromic Controls Catalog\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Spec_Sheet_-_Affinity_Control_OnOff_NA.pdf?v=1750460595\" rel=\"noopener\" target=\"_blank\"\u003eAffinity Control On\/Off Spec Sheet\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic-Smart-Heat-Control-Instruction-Manual-AU-UK-US_REV21.pdf?v=1725668667\" target=\"_blank\"\u003eInstructions Manual\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e\n\u003cdiv style=\"text-align: left;\"\u003e\n\u003ctable style=\"height: 18.8833px;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.8833px;\"\u003e\n\u003ctd style=\"height: 18.8833px;\"\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eAffinity Smart-Heat Controller Collection?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cstrong\u003eBromic Controls\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Smart-Heat™ Controller Collection\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe Affinity Smart-Heat™ Collection redefines control and connectivity. Enabled by Wi-Fi and Bluetooth, these advanced controllers offer expanded heater channel capacity and seamless integration with the Bromic app—empowering users with precise, intuitive control for every environment.\u003c\/p\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_OnOff_Series.jpg?v=1765374564\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity On\/Off Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe Affinity On\/Off Series enables connected Platinum, Tungsten or Cobalt gas or electric heaters to operate at full power with a single command, delivering straightforward, reliable control for any outdoor space.\u003c\/p\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Dimmer_Series.jpg?v=1765374623\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Dimmer Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eCompatible with Platinum, Tungsten, and Cobalt electric heaters, the Affinity Dimmer Series provides instant, precise heat adjustment in 1% increments, offering customized control for any outdoor environment.\u003c\/p\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Eclipse_Series.jpg?v=1765374653\" alt=\"\" style=\"display: block; margin-left: auto; margin-right: auto;\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Eclipse Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eDesigned for the Eclipse Collection, the Affinity Eclipse Series provides precise, incremental control over both heat and integrated LED lighting, delivering tailored ambience with every use.\u003c\/p\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cstrong\u003eTap Into Comfort\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eGet more from your Bromic heaters than ever before. Our Affinity Smart-Heat™ Controls pair seamlessly via Wi-Fi, Bluetooth or optional Ethernet connection to our new Bromic Heating app, where users have complete, customizable control over their comfort in the palm of their hand:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWiFi, Bluetooth or Ethernet connectivity\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eComplete control of heat output with On\/Off and Dimming functionality\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eMulti-heater management of unlimited connected controllers\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eCreate heater grouping within zones\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eTimer \u0026amp; schedule settings\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eVoice control integration with Amazon Alexa \u0026amp; Google Home\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eManage multiple sites from one app\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eAdmin control with multi-user management\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eConnect with home automation or building management systems\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Manual_Wall_Switch_Series.jpg?v=1765374713\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eManual Wall Switch Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAvailable in single and double-channel models for both indoor and outdoor use, the Manual Wall Switch Series provides simple, dependable on\/off control for any heating configuration.\u003c\/p\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Expansion_Board.jpg?v=1765374745\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Expansion Board\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eCompatible with 1- and 2-channel On\/Off and Dimmer models, the Affinity Expansion Board enables seamless Ethernet integration for reliable connectivity across outdoor heating systems. Equipped with 0-10V connections, it easily interfaces with home automation and business management systems for complete control.\u003c\/p\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cstrong\u003eAffinity Compatibility Chart\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Chart.jpg?v=1765374296\"\u003e\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cdiv style=\"text-align: left;\"\u003e\n\u003ctable style=\"height: 18.8833px;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.8833px;\"\u003e\n\u003ctd style=\"height: 18.8833px;\"\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow to Use the New Bromic Heating App?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Eclipse-Electric-w.-Bromic-Heating-App.png?v=1739518887\"\u003e\u003c\/p\u003e\n\u003cp\u003eBromic is excited to announce the new Affinity Collection of controls to their product line-up! Now, with the new Affinity Collection, you can easily control and monitor your heaters through Bromic’s dedicated app. This app brings you the power to manage your outdoor heating with the touch of a button, right from your smartphone. From basic On\/Off and Dimming functionality, to state-of-the-art features, this guide will take you through everything you need to know to make the most of this technology, transforming your outdoor space into a cozy retreat.\u003c\/p\u003e\n\u003cp\u003e\u003ciframe src=\"https:\/\/www.youtube.com\/embed\/nUBsBUA31WA\" height=\"315\" width=\"100%\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhy Use the Bromic Heating App?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-App-Hero-Image.png?v=1739520365\"\u003e\u003c\/p\u003e\n\u003cp\u003eThe Bromic Heating App isn’t just another gadget; it’s a gateway to enhancing your outdoor living experience. Imagine enjoying a perfectly heated patio during a cool evening without having to get up or fuss with complicated controls. With this app, you have the ability to:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eEasily adjust the output \u003c\/strong\u003eof your heaters to match the changing weather or your personal comfort preferences.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSet a timer \u003c\/strong\u003efor maximum efficiency to ensure your heaters are only on when in use and not left on when not in use.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eGroup heaters by zone\u003c\/strong\u003e to control multiple units within differing locations (“zones’) simultaneously, perfect for larger outdoor spaces.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSet schedules and scenes\u003c\/strong\u003e that automatically turn on or off your heaters based on your lifestyle.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThis kind of convenience and efficiency is more than just a luxury—it’s a smart way to ensure that your outdoor spaces are always ready for relaxation or entertainment, no matter the weather.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhat You’ll Need to Prepare for Setup\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/How-to-Locate-the-Serial-Number-on-Affinity-Controls.png?v=1739520904\"\u003e\u003c\/p\u003e\n\u003cp\u003eBefore you dive into using the app, make sure your Bromic heaters and controllers are installed and configured by a licensed electrical contractor. Once that’s set up, follow these simple steps to get your app up and running:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eLocate the Serial Number on your controls box:\u003c\/strong\u003e You can find this on the sticker located on the side paneling of your control box. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDownload the Bromic Heating App: \u003c\/strong\u003eFind it on the Apple Store or Google Play and install it on your smartphone or tablet. It is important to note that the Bromic Heating App is only applicable with our Affinity Collection of controls and not with any of Bromic’s Legacy Remote Controllers. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTurn on Bluetooth and Connect to the Internet: \u003c\/strong\u003eEnsure your device has both Bluetooth and an active internet connection. These are crucial for the initial setup and ongoing operation of the app. Initial configuration of the App to your controls box will need to be done within 30ft of the control box, via Bluetooth connection. Once you are set up, you can easily switch your connection to Wi-Fi if desired. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDecide which email address you will be creating an account with: \u003c\/strong\u003eYou’ll need access to this email address to create an account and verify setup. This step ensures that your account is secure and ready to use.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eGetting Started with the Bromic Heating App\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Site-Setup-SCreen-Shots.png?v=1739521513\"\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis is where the magic happens! Once you’ve created an account and verified your email address, you’ll start by naming your site (e.g., “Outdoor Kitchen”, “Deck”, or “Garden Area”) and begin connecting your controllers.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eSet Up Your Site: \u003c\/strong\u003eSelect the controllers from the list that appears on your screen. Only those located within 30ft in discovery mode will be visible. If there are multiple controls on site, you can confirm that you are setting up the correct one by verifying the serial number in the App with the serial number on the controller box match one another. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eConfigure the Controller: \u003c\/strong\u003eNext, you will want to set up the channels of controllers. It is important to configure each channel of the controller, depending on how many channels your controller box has. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eManage Your Connections: \u003c\/strong\u003eYou will be taken to a page to manage your controller’s connection. Your controllers are automatically connected via Bluetooth up until now. For more stable and flexible control, connect your controllers via Wi-Fi or Ethernet.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eComplete Setup or Add Another Controller: \u003c\/strong\u003eCongrats! You have made it to the last step where you can now continue to add additional controller boxes or invite additional users if connected on Wi-Fi. In the case that you are done adding controller boxes, and do not wish to invite additional users, select “No, go to invite users”, then select “Skip and Complete Site Creation” on the next screen, then “Done”. Once you select “Done”, you’ll be redirected to the home screen and your heaters will be ready to control.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eInvite Additional Users: \u003c\/strong\u003eWhether it be family members or guests who will need access to the heaters. The app makes this easy and secure:\u003cbr\u003e\n\u003cul\u003e\n\u003cli\u003eInvite Users: As the admin user, you can invite others to use the app. Simply go to the settings, click “Manage Users,” and send an invitation via email. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eControl Access: Not everyone needs full control. You can assign different roles to different users, ensuring that only those who need it can make changes to the heating settings. Of the two control access options to choose from, Admin or User, you can assign individuals different roles ensuring that only those who need it can make changes to the heating settings.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThis feature is particularly useful if you have frequent guests or if you rent out your home as a vacation property. It allows you to maintain control while offering convenience to others.\u003c\/p\u003e\n\u003cp\u003eBy following these steps, you’ll have your Bromic Heating App ready to go in no time, giving you seamless control over your outdoor heating system.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eNavigating the Bromic Heating App\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eOnce your setup is complete, navigating the app becomes second nature. The user interface is designed to be intuitive, offering you easy access to all the features that make your outdoor space more enjoyable.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eHome Screen: \u003c\/strong\u003eThis is your command center. Here, you can see all connected appliances, zones, and scenes. Each heater is listed with a symbol indicating its connection type—Bluetooth, WiFi, or Ethernet—so you know exactly how it’s connected.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAppliances:\u003c\/strong\u003e In this section, you can turn on each heater with a simple toggle. If your heater has a dimming feature, you can adjust the heat level using a slider from 0% to 100%. For more detailed settings, like changing the appliance name or setting a timer, just click the arrow next to the heater’s name.\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Appliances-1067x1600.png?v=1739522203\"\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eZones: \u003c\/strong\u003eFor those with multiple heaters, the Zone feature is a lifesaver. It allows you to group heaters together, so you can manage them all at once—whether you want to turn them all on, set a time, set them to the same heat level, or schedule them to switch off at a certain time.\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Zones-1067x1600.png?v=1739522230\"\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eScenes: \u003c\/strong\u003eThis feature is ideal for setting up a routine. Whether it’s turning on the heaters every evening or ensuring they switch off after a party, for residential applications or to turn all heaters off at the end of each service for commercial applications, you can schedule these actions in advance. The scene operation works on a 7-day schedule, giving you full control over your outdoor environment.\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Scenes-1067x1600.png?v=1739522255\"\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eEnhancing Your Experience with Zones and Scenes\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eLet’s dive a bit deeper into Zones and Scenes, two of the app’s most powerful features.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eZones:\u003c\/strong\u003e Imagine having a large outdoor space with different sections—perhaps a dining area, a lounging space, and a poolside corner. With Zones, you can control each area separately or together. You might want the dining area warmer during dinner but keep the lounge area cooler until after. Zones make this possible with just a few taps.\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Zones-Example-1600x900.gif?v=1739522568\"\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eScenes: \u003c\/strong\u003eThink of Scenes as your personal heating butler. Hosting a Sunday brunch? Set a scene to warm up the patio just before your guests arrive. Planning a cozy evening with family? Another scene can ensure your heaters are on and set to the perfect temperature by the time you step outside. \u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App_Setting-up-Scenes.gif?v=1739522592\"\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThese features are not just about control; they’re about creating an atmosphere. With the Bromic Heating App, you’re not just turning heaters on and off; you’re setting the mood, ensuring comfort, and enhancing the overall experience of your outdoor space.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eTroubleshooting \u0026amp; Support\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eWhile the Bromic Heating App is designed to be user-friendly, there might be times when you need a little help. Our website includes built-in troubleshooting and a detailed FAQ section that covers common issues. Additionally, customer support is always just a call or click away if you need further assistance.\u003c\/p\u003e\n\u003cp\u003eWith the Affinity Collection and the Bromic Heating App, you’re not just controlling your heaters—you’re elevating your outdoor living experience. By providing easy-to-use controls with personalized zones and customized scenes, the app allows you to enjoy warmth and comfort with minimal effort. Whether you’re hosting guests or enjoying a quiet evening outdoors, the app’s smart features ensure that your space is always perfectly heated. Here’s to creating a cozy and inviting outdoor environment with Affinity!\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\u003c\/tbody\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eConnect to Comfort\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-1_480x480.png?v=1725672230\" alt=\"\"\u003e\u003c\/p\u003e\n\u003cp\u003eTap Into Comfort\u003c\/p\u003e\n\u003cp\u003eGet more from your Bromic heaters than ever before. Our Affinity Smart-Heat™ Controls pair seamlessly to our new, state-of-the-art Bromic Heating app, where users have complete, customizable control over their comfort in the palm of their hand. Available for IOS and Android.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eThe Affinity Difference\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-App-Affinity-Difference-GIF.gif?v=1739592822\"\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eWith a range of smart capabilities, Bromic’s App helps set the stage for any outdoor space.\u003c\/p\u003e\n\u003cp\u003eWi-Fi, Bluetooth, and Ethernet Connectivity\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eEasily connect and control your outdoor heaters using either a Wi-Fi, Bluetooth, or Ethernet connection.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eAdmin control with multi-user management\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAdd or remove multiple users full access to controlling your outdoor heaters.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eComplete Integration with Smart Systems\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eOptionally integrate with your Building Management System (BMS) using 0-10V control for advanced and centralized management.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eManage an unlimited amount of heaters\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAdd as many heaters as needed across different locations for unlimited control.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eTimer \u0026amp; Schedule Settings\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eSet timers and schedules to automate your heating needs and never worry about leaving a heater on without supervision.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eVoice Control Enabled\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eTake advantage of voice control for Google Home and Amazon Alexa to adjust heat settings, hands-free.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCreate zones for sites\/rooms\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eGroup your heaters to be controlled by a single command in different zones throughout your outdoor space.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat products can be used with the Affinity On\/Off control series?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Affinity On\/Off Controls can be used with all Bromic Heating Platinum, Tungsten and Cobalt Electric and Gas Heater models.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow many heaters can I control with this controller?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eSingle Channel Controls are rated for 6kW maximum, Dual Channel controls are rated for 12 kW maximum. Both Single and Dual Channel options can control multiple heaters within their maximum capacity. Each channel can control up to 10 gas heaters.\u003c\/p\u003e\n\u003cp\u003eExamples:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eA Single 6 kW On\/Off Control is compatible with 2 Platinum 2300W Electric Heaters.\u003c\/li\u003e\n\u003cli\u003eA Dual 12 kW OnOff Control is compatible with 2 Tungsten 6000W Electric Heaters.\u003c\/li\u003e\n\u003cli\u003eA Single 6 kW On\/Off Control is compatible with up to 10 Gas Heaters.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan I control elements individually with the Affinity On\/Off control series?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eYes, when using the 12 kW Dual Channel On\/Off Control, uses can control the dual elements of these heaters individually:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003ePlatinum 4500W\u003c\/li\u003e\n\u003cli\u003eTungsten 4000W, 6000W\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eDo these controllers have a timer function?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Bromic App includes both timer\/scheduling function.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eBromic Heating App FAQs\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eCan I use the Bromic App with Bromic’s legacy controls?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNo, the App is designed for the new Affinity Collection of controls and is not backward compatible.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan multiple users access the same account?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes, permissions can be assigned to multiple users.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I group my heaters into zones for easier control? How many heaters can I add in a zone? \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes, the App provides the ability to group an endless amount of heaters into zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I set-up heating zones?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYou can watch this video for specific instructions on setting scenes and zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I put my heaters on automatic timers? Can zone groups be put on timers?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYou can watch the video for specific instructions on setting scenes and zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I create automatic schedules for my heaters?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYou can watch this video for specific instructions on setting scenes and zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I control more than one site from the same App account?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes, multiple sites can be controlled from the same App account as long as the controllers at each site are connected via WiFi or Ethernet and configured on the App account.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow many controllers can I operate from one App account?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAn unlimited number of Heater Controls in the same installation can be controlled from one App.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eDo I have to use the App to control my heaters?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eIf using the Affinity Collection of controls, you will need to download the Bromic App to complete the installation and control the heaters.\u003c\/li\u003e\n\u003cli\u003eOnce set-up, the App account can be linked to your Google Home or Alexa account to enable voice controls, or the accessory board can be used to integrate with common home automation systems via 0-10V.\u003c\/li\u003e\n\u003cli\u003eAlternatively, you can choose to install manual switches as an alternative to the App based controls [be sure to link to the switches].\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat do I do if I don’t have good WiFi service?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eA reliable Wi-Fi connection is required for using the App based controls.  You can choose to install manual switches as an alternative to the App based controls\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eDo I need to be close to the controllers if I’m going to use WiFi?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNo, you can be almost anywhere with a reliable internet connection to use the Bromic App.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I use the app and BMS capabilities at the same time?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNo, once the Controls are connected to a Business Management System or Home Automation System, that product takes over control of the Controls and the App is disabled.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eI would like to switch heaters off after a time period?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThis function is available in different settings. Firstly, when you turn on an appliance, you can also set a timer off interval. You set this each time the heater is turned on and it will then countdown to the interval duration and automatically switch the appliance off. Set this function by clicking the appliance name to go to the detailed screen and setting the timer off internal at the bottom of the screen. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eAlternatively, you can set the timer off delay using schedules. This feature is only available to WiFi connected appliances.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhere do I find the serial number of the controller?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe serial number is represented as a 14 digit code (eg CONF2C23080005). The digits will be different for each type of controller. The serial number is printed on the product label attached to the controller. It can also be located via the menu on the Bromic Smat-Heat App, under Site configuration-\u0026gt; Edit Site. All the controllers will be listed and within each controller setting you can identify the connected heaters.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I setup my controller to work with Google Home or Alexa?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAll Affinity controllers have the capability of working with Google Home or Alexa. (Unfortunately, we do not support Apple Home at this stage.)\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eUsing the Bromic Smart-Heat App, follow the installation instructions and ensure it is configured to work in WiFi (or ethernet, if you have an expansion board fitted). Note voice control will not work with Bluetooth or BMS configured setups.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eOnce you have your heaters operating with the Bromic Smart-Heat App, go to your Google Home or Alexa App and setup a new device under “Bromic Smart-Heat.” Authorize the paring by logging into the Bromic Smart-Heat App and confirming the setup.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eFor more details, refer to the instruction manual and videos available from the Bromic website.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat is a site and how do I configure my heaters?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Bromic Smart-Heat App will guide you through the installation process, step by step to configure each controller. Before you commence the installation, a little planning is required to define how to setup the heaters within the App. Sites are created to group heaters and separate site control. You can have all heaters on one site, accessible to all users or split the heaters into groups allocated to different sites. Sites function to separate user access if this is required by inviting users to each site independently (by the site admin user.)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow many heaters can I control with my App?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThere is no limitation of the number of heaters configured to a site, or the number of sites a user has access to.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat is an Admin User and how do I invite my friends?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Bromic Smart-Heat App assigns Users to sites and there are 2 types of User roles. Admin Users have complete access and control of the site setup. User roles are restricted to operational control of the appliances. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eBoth types of users are added to a site by invitation unless it is a new installation, the user that creates the site is automatically assigned as an Admin user. Admin users having complete control of the site setup are responsible for inviting other users. Go to Manage Users under the settings menu to invite new members by entering their name and email address. All members need to download the app, register, and confirm their invitation by email.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eI have registered as a user but I cannot access the App?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWhen you create an account using your email address, the registration process requires the user to validate the invitation by confirming the email address. Log into the email account and search for the Bromic Smart-Heat registration invitation email. If this is not located in the inbox, check the spam or junk folder in case the email was caught by Spam filters.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eIf you have not received the email, register again using the same details.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eNote if you mistyped the email address the invitation will not be sent to the correct email address. Simply register with the correct details.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe App reports the controller is not reachable. Why does this happen?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWhen a controller loses WiFi\/Ethernet\/Internet connection it will revert to a Bluetooth connection. However if the Bluetooth is out of range or the controller has been powered off, the App will report the controller as unreachable. In the situation this is not the case, the controller is unreachable if it is connected to another Bluetooth User.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhen I toggle the button, the setting bounces back to its original state. Why does this happen?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Bromic Smart-Heat system operates on a cloud service. This allows many users to control appliances on an array of sites. As there can be many users connected to the one site, it is possible that heaters are being controlled by other users at the same time. Another reason for the button bounce phenomena is due to connection latency. This is the time delay of the data sent to the server and response back. The cloud server is responsible to synchronize the control settings with all users connected to site. If the server detects the control settings do not match with the last received command, it will issue a restore command to sync the control settings. The button bounce phenomena will occur at times and in almost all cases the correct setting is restored within 1-2 seconds.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhere do I find the App version number?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe App version can be found by accessing the AppStore or Google Play.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eIs the App available in other languages?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes. The language set on the App is based on the Smartphone or Tablet region setting. Change the region setting to another language and the App will update. Languages currently available include German, Spanish, Italian, French, Dutch, Japanese.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I delete the Controller?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eDeleting the controller will remove the device from site and restore the configuration to factory default settings. This action can only be performed by Admin Users. Under the Bromic Smart-Heat App menu, go to Site Configuration, Edit Site, select the controller and press the Delete button at the bottom of the screen.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I rename my heaters?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe heater names can be changed within the App from the appliance screen. Go to the home screen where the heaters are listed under appliances, click the heater name to jump to the detailed screen and press on the pencil icon at the top right of the page to change the name.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I re-sort the heaters as they appear on the screen?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eFrom the home screen where the heaters are listed under appliance, scroll to the bottom and click the re-arrange button. Press, hold and drag each heater to the order desired. Save when complete.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eI forgot to turn my heaters off and no one is at home?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eA key feature of the Bromic Smart-Heat App is remote access and control. This is available for controllers configured to operate on an internet connection such as Wifi or Ethernet. Simply open the Bromic Smart-Heat App and turn off the heaters from the appliance menu.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eIf you cannot access the controller, the safety cut off timer will activate after the predefined countdown. This is set by default as 4hours and can be changed by the Admin User.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I know if my Appliances are connected to WiFi?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThere is a connection icon next to the heater name. This icon will change depending on the connection status of the heater.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhy does my Appliance switch from WiFi to Bluetooth or between other connection methods?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Affinity Smart-Heat controllers have the ability to switch connection method depending on the status of the connection. If the internet, ethernet or WiFI connection is lost, the controller will switch to other available connections and if no other connections are configured, then will default to Bluetooth connection. This ensures that the heaters can be operated at all times. Connection will restore back to the WiFi or Ethernet configuration once it is up.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat does the warning message “Controller is unreachable through Bluetooth” mean?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe controller is currently operating on a Bluetooth connection and it is not accessible due to one of the following reasons:\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003col\u003e\n\u003cli\u003eThe controller is out of range from the Smart device connecting to it.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eThe controller is currently connected and working with another Bluetooth device.\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cul\u003e\n\u003cli\u003eAll heaters connected to this controller will display the warning message.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat does the warning message “Controller is currently offline” mean?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe controller is currently powered off and cannot be accessed. All heaters connected to this controller will display the warning message.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhy can’t I setup all heaters on a single Zone?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eZones are used for controlling multiple heaters with common functions. Zones allow heaters to turn on, set all heaters to dimming level of 50%, or set lighting output to any level. It is only possible to setup zones for same type of heating appliances.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhy do my heaters which off automatically after 4hours?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eEach controller has a default 4hr timer off countdown. When the controller is operating on Bluetooth and connection has been idle for 4hrs, the heaters for this specific controller will switch off. This interval setting can be changed to 2, 4, 6, 8 or 12 hours or disabled. Each controller has its own individual settings. To change this, go to the site configuration menu, edit site, select the controller, click the controller name to go to the detailed page. At the bottom there will be a dropdown list to change the value. It is recommended to not disable this setting.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e","brand":"Bromic Heating","offers":[{"title":"Default Title","offer_id":49826938257696,"sku":"BH3130051","price":370.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0741\/9442\/0000\/files\/Bromic-Heating-Affinity-Smart-Heat-11-1-Channel-6000-Watt-OnOff-Controller-for-Platinum-and-Tungsten-Gas-or-Electric-Heaters.png?v=1740617630"},{"product_id":"bromic-heating-affinity-smart-heat-11-2-channel-12000-watt-on-off-controller-for-platinum-and-tungsten-gas-or-electric-heaters","title":"Bromic Heating Affinity Smart-Heat 11\" 2-Channel 12000 Watt On\/Off Controller for Platinum and Tungsten Gas or Electric Heaters","description":"\u003cp\u003eThe On\/Off series allows for connected Platinum or Tungsten Collection gas or electric Bromic heaters to be turned on or off at full power capacity – providing straight forward function and usage of your outdoor heater. This series includes options for 1, 2, and 5 channel inputs. Each channel input can control up to 6000W of power or 10 gas heaters. Using the enabled Wi-Fi or Bluetooth connectivity, control and customize your comfort via the Bromic Heating App.\u003c\/p\u003e\n\u003cp\u003e3-Phase 5 Channel model, coming soon, is complete with an included expansion board allowing for seamless ethernet integration for a full-proof connection to your outdoor heaters or 0-10V control for Home or Business Automation integration.\u003c\/p\u003e\n\u003ch1\u003eWhat's Included\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003eOn\/Off Controller\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eNot Included\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eExpansion Board\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eFeatures\u003c\/h1\u003e\n\u003cp\u003eBromic’s best-in-class controls have arrived with our Affinity Smart-Heat™ Collection. The new On\/Off series streamlines installation and elevates custom comfort with management through our Bromic Heating App.\u003c\/p\u003e\n\u003ctable width=\"100%\" style=\"width: 100.079%;\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 49.5819%;\"\u003e\n\u003cdiv style=\"text-align: start;\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Gas-or-Electric-Compatible-OnOff_240x240.jpg?v=1725665746\" alt=\"\" style=\"margin-bottom: 15px; float: none;\"\u003e\u003c\/div\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 49.9921%;\"\u003e\n\u003cp\u003eGas or Electric Compatible\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eSuitable for our Platinum and Tungsten Collection gas or electric heaters, the On\/Off series offers straightforward management now with more control settings than ever to enjoy the comforts of your Bromic heaters.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 49.5819%;\"\u003e\u003cimg style=\"margin-bottom: 15px; float: none;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/PlatinumE_Black_Commercial_HR-1600x1067_240x240.jpg?v=1725665777\"\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 49.9921%;\"\u003e\n\u003cp\u003eMore Channels Than Ever\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe new Affinity On\/Off Series is compatible up to 277 volt and comes in available channel options of 1, 2 or 5 – with each channel input controlling up to 6000W of power or 10 gas heaters.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 49.5819%;\"\u003e\n\u003cdiv style=\"text-align: start;\"\u003e\u003cimg style=\"margin-bottom: 15px; float: none;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Phone-Tablet-Stack_240x240.png?v=1725665847\"\u003e\u003c\/div\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 49.9921%;\"\u003e\n\u003cp\u003eWiFi \u0026amp; Bluetooth Enabled\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAll controllers within the Affinity Collection are Wi-Fi \u0026amp; Bluetooth enabled to receive commands from our Bromic Heating App from anywhere within your Wi-Fi network or 30ft via Bluetooth.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch1\u003eSpecifications\u003c\/h1\u003e\n\u003ctable style=\"width: 100.079%; height: 183.833px;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 50.5253%; height: 18.3833px;\"\u003eBrand\u003c\/td\u003e\n\u003ctd style=\"width: 49.0487%; height: 18.3833px;\"\u003eBromic Heating\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 50.5253%; height: 18.3833px;\"\u003eModel\u003c\/td\u003e\n\u003ctd style=\"width: 49.0487%; height: 18.3833px;\"\u003eSmart-Heat Control On\/Off 2 CH\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 50.5253%; height: 18.3833px;\"\u003ePart Number\u003c\/td\u003e\n\u003ctd style=\"width: 49.0487%; height: 18.3833px;\"\u003eBH3130052\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 50.5253%; height: 18.3833px;\"\u003eNumber of Channels\u003c\/td\u003e\n\u003ctd style=\"width: 49.0487%; height: 18.3833px;\"\u003e2\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 50.5253%; height: 18.3833px;\"\u003eVoltage-Max Capacity Per Channel\u003c\/td\u003e\n\u003ctd style=\"width: 49.0487%; height: 18.3833px;\"\u003e100-127V – 1kW\u003cbr\u003e208-277V – 6kW\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 50.5253%; height: 18.3833px;\"\u003eOperating Temperature Range\u003c\/td\u003e\n\u003ctd style=\"width: 49.0487%; height: 18.3833px;\"\u003e-4°F to +86°F\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 50.5253%; height: 18.3833px;\"\u003eNon-Operating Temperature Range\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 49.0487%; height: 18.3833px;\"\u003e-22°F to +158°F\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 50.5253%; height: 18.3833px;\"\u003eProtection Rating\u003c\/td\u003e\n\u003ctd style=\"width: 49.0487%; height: 18.3833px;\"\u003eIP54\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 50.5253%; height: 18.3833px;\"\u003eDimensions\u003c\/td\u003e\n\u003ctd style=\"width: 49.0487%; height: 18.3833px;\"\u003e11.4 x 8.0 x 4.4\"\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 50.5253%; height: 18.3833px;\"\u003eWeight\u003c\/td\u003e\n\u003ctd style=\"width: 49.0487%; height: 18.3833px;\"\u003e3.6 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch2\u003eTechnical Dimensions\u003c\/h2\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/OnOff-12CH-Dimensions.png?v=1725666550\" alt=\"\"\u003e\u003c\/p\u003e\n\u003ch2\u003eMounting Options\u003c\/h2\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Mounting-Positions.png?v=1725666728\" alt=\"\"\u003e\u003c\/p\u003e\n\u003ch2\u003eClearances\u003c\/h2\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/OnOff-Clearances.png?v=1725666768\" alt=\"\"\u003e\u003c\/p\u003e\n\u003ch2\u003eAffinity Compatibility Chart\u003c\/h2\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Chart.jpg?v=1765374296\" alt=\"\"\u003e\u003c\/p\u003e\n\u003ch1\u003eWarranty\u003c\/h1\u003e\n\u003ctable style=\"width: 100.094%;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 46.6422%;\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/1-year_Warranty_Badge_6b87d735-52f4-4c48-bc3a-7a92fba0db3a.jpg?v=1714267673\" alt=\"\"\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 52.9793%;\"\u003eBromic Heating Warranty is applicable to the original owner only. In accordance with the warranty terms and conditions specified below.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003eBromic Heating or its agent (the warrantor) will furnish the ORIGINAL OWNER;\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003ea replacement Bromic Heating heater or\u003c\/li\u003e\n\u003cli\u003ea replacement part for any component part which fails.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003eThe warranty period is determined by product line from the date of purchase according to the table below:\u003c\/p\u003e\n\u003ctable style=\"width: 100.094%; height: 183.833px;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003ePlatinum Electric\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e3 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 36.7667px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 36.7667px;\"\u003ePlatinum Electric Marine\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 36.7667px;\"\u003e5 years (land-based applications); 3 years (marine vessels)\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eEclipse Pendant\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e3 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eEclipse Portable\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e3 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eTungsten Electric\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e2 years Heater (7 years on Heating Elements)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003ePlatinum Gas\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e2 years (excluding maintenance items*)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eTungsten Gas\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e2 years (excluding maintenance items*)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eTungsten Portable\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e1 year\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eAffinity Controllers\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e1 year\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp style=\"padding-left: 40px;\"\u003e\u003cem\u003e* Excludes hoses and igniters\u003c\/em\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eService and Labor Responsibility\u003c\/strong\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eUnder this limited warranty, the warrantor will provide only a replacement heater or part thereof. The owner is responsible for all other costs. \u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eSuch costs may include, but are not limited to:\u003cbr\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003eLabor charges for service, removal, or re-installation of the heater or part thereof.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eShipping and delivery charges for forwarding the new heater or replacement part from the nearest distributor and returning the claimed defective heater or part to such distributor.\u003c\/li\u003e\n\u003cli\u003eAll cost necessary or incidental for handling and administrative charges and for any materials and\/or permits required for installation of the replacement heater or part.\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003e\u003cem\u003e\u003cspan style=\"color: #000000;\"\u003e\u003cstrong\u003eIMPORTANT:\u003c\/strong\u003e\u003c\/span\u003e Bromic Heaters must be installed by a licensed technician. Installation attempted by a non-authorized agent\/technician will void the warranty.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic_Catalog_Web.pdf?v=1759801363\" target=\"_blank\"\u003eBromic Catalog\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic_Wireless_Controller_Catalogue_US_v2.pdf?v=1759803421\" rel=\"noopener\" target=\"_blank\"\u003eBromic Controls Catalog\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Spec_Sheet_-_Affinity_Control_OnOff_NA.pdf?v=1750460595\" rel=\"noopener\" target=\"_blank\"\u003eAffinity Control On\/Off Spec Sheet\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic-Smart-Heat-Control-Instruction-Manual-AU-UK-US_REV21.pdf?v=1725668667\" rel=\"noopener\" target=\"_blank\"\u003eInstructions Manual\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e\n\u003cdiv style=\"text-align: left;\"\u003e\n\u003ctable style=\"height: 18.8833px;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.8833px;\"\u003e\n\u003ctd style=\"height: 18.8833px;\"\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eAffinity Smart-Heat Controller Collection?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cstrong\u003eBromic Controls\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Smart-Heat™ Controller Collection\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe Affinity Smart-Heat™ Collection redefines control and connectivity. Enabled by Wi-Fi and Bluetooth, these advanced controllers offer expanded heater channel capacity and seamless integration with the Bromic app—empowering users with precise, intuitive control for every environment.\u003c\/p\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_OnOff_Series.jpg?v=1765374564\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity On\/Off Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe Affinity On\/Off Series enables connected Platinum, Tungsten or Cobalt gas or electric heaters to operate at full power with a single command, delivering straightforward, reliable control for any outdoor space.\u003c\/p\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Dimmer_Series.jpg?v=1765374623\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Dimmer Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eCompatible with Platinum, Tungsten, and Cobalt electric heaters, the Affinity Dimmer Series provides instant, precise heat adjustment in 1% increments, offering customized control for any outdoor environment.\u003c\/p\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Eclipse_Series.jpg?v=1765374653\" alt=\"\" style=\"display: block; margin-left: auto; margin-right: auto;\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Eclipse Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eDesigned for the Eclipse Collection, the Affinity Eclipse Series provides precise, incremental control over both heat and integrated LED lighting, delivering tailored ambience with every use.\u003c\/p\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cstrong\u003eTap Into Comfort\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eGet more from your Bromic heaters than ever before. Our Affinity Smart-Heat™ Controls pair seamlessly via Wi-Fi, Bluetooth or optional Ethernet connection to our new Bromic Heating app, where users have complete, customizable control over their comfort in the palm of their hand:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWiFi, Bluetooth or Ethernet connectivity\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eComplete control of heat output with On\/Off and Dimming functionality\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eMulti-heater management of unlimited connected controllers\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eCreate heater grouping within zones\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eTimer \u0026amp; schedule settings\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eVoice control integration with Amazon Alexa \u0026amp; Google Home\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eManage multiple sites from one app\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eAdmin control with multi-user management\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eConnect with home automation or building management systems\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Manual_Wall_Switch_Series.jpg?v=1765374713\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eManual Wall Switch Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAvailable in single and double-channel models for both indoor and outdoor use, the Manual Wall Switch Series provides simple, dependable on\/off control for any heating configuration.\u003c\/p\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Expansion_Board.jpg?v=1765374745\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Expansion Board\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eCompatible with 1- and 2-channel On\/Off and Dimmer models, the Affinity Expansion Board enables seamless Ethernet integration for reliable connectivity across outdoor heating systems. Equipped with 0-10V connections, it easily interfaces with home automation and business management systems for complete control.\u003c\/p\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cstrong\u003eAffinity Compatibility Chart\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Chart.jpg?v=1765374296\"\u003e\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cdiv style=\"text-align: left;\"\u003e\n\u003ctable style=\"height: 18.8833px;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.8833px;\"\u003e\n\u003ctd style=\"height: 18.8833px;\"\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow to Use the New Bromic Heating App?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Eclipse-Electric-w.-Bromic-Heating-App.png?v=1739518887\"\u003e\u003c\/p\u003e\n\u003cp\u003eBromic is excited to announce the new Affinity Collection of controls to their product line-up! Now, with the new Affinity Collection, you can easily control and monitor your heaters through Bromic’s dedicated app. This app brings you the power to manage your outdoor heating with the touch of a button, right from your smartphone. From basic On\/Off and Dimming functionality, to state-of-the-art features, this guide will take you through everything you need to know to make the most of this technology, transforming your outdoor space into a cozy retreat.\u003c\/p\u003e\n\u003cp\u003e\u003ciframe src=\"https:\/\/www.youtube.com\/embed\/nUBsBUA31WA\" height=\"315\" width=\"100%\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhy Use the Bromic Heating App?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-App-Hero-Image.png?v=1739520365\"\u003e\u003c\/p\u003e\n\u003cp\u003eThe Bromic Heating App isn’t just another gadget; it’s a gateway to enhancing your outdoor living experience. Imagine enjoying a perfectly heated patio during a cool evening without having to get up or fuss with complicated controls. With this app, you have the ability to:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eEasily adjust the output \u003c\/strong\u003eof your heaters to match the changing weather or your personal comfort preferences.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSet a timer \u003c\/strong\u003efor maximum efficiency to ensure your heaters are only on when in use and not left on when not in use.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eGroup heaters by zone\u003c\/strong\u003e to control multiple units within differing locations (“zones’) simultaneously, perfect for larger outdoor spaces.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSet schedules and scenes\u003c\/strong\u003e that automatically turn on or off your heaters based on your lifestyle.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThis kind of convenience and efficiency is more than just a luxury—it’s a smart way to ensure that your outdoor spaces are always ready for relaxation or entertainment, no matter the weather.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhat You’ll Need to Prepare for Setup\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/How-to-Locate-the-Serial-Number-on-Affinity-Controls.png?v=1739520904\"\u003e\u003c\/p\u003e\n\u003cp\u003eBefore you dive into using the app, make sure your Bromic heaters and controllers are installed and configured by a licensed electrical contractor. Once that’s set up, follow these simple steps to get your app up and running:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eLocate the Serial Number on your controls box:\u003c\/strong\u003e You can find this on the sticker located on the side paneling of your control box. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDownload the Bromic Heating App: \u003c\/strong\u003eFind it on the Apple Store or Google Play and install it on your smartphone or tablet. It is important to note that the Bromic Heating App is only applicable with our Affinity Collection of controls and not with any of Bromic’s Legacy Remote Controllers. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTurn on Bluetooth and Connect to the Internet: \u003c\/strong\u003eEnsure your device has both Bluetooth and an active internet connection. These are crucial for the initial setup and ongoing operation of the app. Initial configuration of the App to your controls box will need to be done within 30ft of the control box, via Bluetooth connection. Once you are set up, you can easily switch your connection to Wi-Fi if desired. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDecide which email address you will be creating an account with: \u003c\/strong\u003eYou’ll need access to this email address to create an account and verify setup. This step ensures that your account is secure and ready to use.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eGetting Started with the Bromic Heating App\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Site-Setup-SCreen-Shots.png?v=1739521513\"\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis is where the magic happens! Once you’ve created an account and verified your email address, you’ll start by naming your site (e.g., “Outdoor Kitchen”, “Deck”, or “Garden Area”) and begin connecting your controllers.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eSet Up Your Site: \u003c\/strong\u003eSelect the controllers from the list that appears on your screen. Only those located within 30ft in discovery mode will be visible. If there are multiple controls on site, you can confirm that you are setting up the correct one by verifying the serial number in the App with the serial number on the controller box match one another. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eConfigure the Controller: \u003c\/strong\u003eNext, you will want to set up the channels of controllers. It is important to configure each channel of the controller, depending on how many channels your controller box has. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eManage Your Connections: \u003c\/strong\u003eYou will be taken to a page to manage your controller’s connection. Your controllers are automatically connected via Bluetooth up until now. For more stable and flexible control, connect your controllers via Wi-Fi or Ethernet.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eComplete Setup or Add Another Controller: \u003c\/strong\u003eCongrats! You have made it to the last step where you can now continue to add additional controller boxes or invite additional users if connected on Wi-Fi. In the case that you are done adding controller boxes, and do not wish to invite additional users, select “No, go to invite users”, then select “Skip and Complete Site Creation” on the next screen, then “Done”. Once you select “Done”, you’ll be redirected to the home screen and your heaters will be ready to control.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eInvite Additional Users: \u003c\/strong\u003eWhether it be family members or guests who will need access to the heaters. The app makes this easy and secure:\u003cbr\u003e\n\u003cul\u003e\n\u003cli\u003eInvite Users: As the admin user, you can invite others to use the app. Simply go to the settings, click “Manage Users,” and send an invitation via email. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eControl Access: Not everyone needs full control. You can assign different roles to different users, ensuring that only those who need it can make changes to the heating settings. Of the two control access options to choose from, Admin or User, you can assign individuals different roles ensuring that only those who need it can make changes to the heating settings.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThis feature is particularly useful if you have frequent guests or if you rent out your home as a vacation property. It allows you to maintain control while offering convenience to others.\u003c\/p\u003e\n\u003cp\u003eBy following these steps, you’ll have your Bromic Heating App ready to go in no time, giving you seamless control over your outdoor heating system.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eNavigating the Bromic Heating App\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eOnce your setup is complete, navigating the app becomes second nature. The user interface is designed to be intuitive, offering you easy access to all the features that make your outdoor space more enjoyable.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eHome Screen: \u003c\/strong\u003eThis is your command center. Here, you can see all connected appliances, zones, and scenes. Each heater is listed with a symbol indicating its connection type—Bluetooth, WiFi, or Ethernet—so you know exactly how it’s connected.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAppliances:\u003c\/strong\u003e In this section, you can turn on each heater with a simple toggle. If your heater has a dimming feature, you can adjust the heat level using a slider from 0% to 100%. For more detailed settings, like changing the appliance name or setting a timer, just click the arrow next to the heater’s name.\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Appliances-1067x1600.png?v=1739522203\"\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eZones: \u003c\/strong\u003eFor those with multiple heaters, the Zone feature is a lifesaver. It allows you to group heaters together, so you can manage them all at once—whether you want to turn them all on, set a time, set them to the same heat level, or schedule them to switch off at a certain time.\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Zones-1067x1600.png?v=1739522230\"\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eScenes: \u003c\/strong\u003eThis feature is ideal for setting up a routine. Whether it’s turning on the heaters every evening or ensuring they switch off after a party, for residential applications or to turn all heaters off at the end of each service for commercial applications, you can schedule these actions in advance. The scene operation works on a 7-day schedule, giving you full control over your outdoor environment.\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Scenes-1067x1600.png?v=1739522255\"\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eEnhancing Your Experience with Zones and Scenes\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eLet’s dive a bit deeper into Zones and Scenes, two of the app’s most powerful features.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eZones:\u003c\/strong\u003e Imagine having a large outdoor space with different sections—perhaps a dining area, a lounging space, and a poolside corner. With Zones, you can control each area separately or together. You might want the dining area warmer during dinner but keep the lounge area cooler until after. Zones make this possible with just a few taps.\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Zones-Example-1600x900.gif?v=1739522568\"\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eScenes: \u003c\/strong\u003eThink of Scenes as your personal heating butler. Hosting a Sunday brunch? Set a scene to warm up the patio just before your guests arrive. Planning a cozy evening with family? Another scene can ensure your heaters are on and set to the perfect temperature by the time you step outside. \u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App_Setting-up-Scenes.gif?v=1739522592\"\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThese features are not just about control; they’re about creating an atmosphere. With the Bromic Heating App, you’re not just turning heaters on and off; you’re setting the mood, ensuring comfort, and enhancing the overall experience of your outdoor space.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eTroubleshooting \u0026amp; Support\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eWhile the Bromic Heating App is designed to be user-friendly, there might be times when you need a little help. Our website includes built-in troubleshooting and a detailed FAQ section that covers common issues. Additionally, customer support is always just a call or click away if you need further assistance.\u003c\/p\u003e\n\u003cp\u003eWith the Affinity Collection and the Bromic Heating App, you’re not just controlling your heaters—you’re elevating your outdoor living experience. By providing easy-to-use controls with personalized zones and customized scenes, the app allows you to enjoy warmth and comfort with minimal effort. Whether you’re hosting guests or enjoying a quiet evening outdoors, the app’s smart features ensure that your space is always perfectly heated. Here’s to creating a cozy and inviting outdoor environment with Affinity!\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\u003c\/tbody\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eConnect to Comfort\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-1_480x480.png?v=1725672230\" alt=\"\"\u003e\u003c\/p\u003e\n\u003cp\u003eTap Into Comfort\u003c\/p\u003e\n\u003cp\u003eGet more from your Bromic heaters than ever before. Our Affinity Smart-Heat™ Controls pair seamlessly to our new, state-of-the-art Bromic Heating app, where users have complete, customizable control over their comfort in the palm of their hand. Available for IOS and Android.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eThe Affinity Difference\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-App-Affinity-Difference-GIF.gif?v=1739592822\"\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eWith a range of smart capabilities, Bromic’s App helps set the stage for any outdoor space.\u003c\/p\u003e\n\u003cp\u003eWi-Fi, Bluetooth, and Ethernet Connectivity\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eEasily connect and control your outdoor heaters using either a Wi-Fi, Bluetooth, or Ethernet connection.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eAdmin control with multi-user management\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAdd or remove multiple users full access to controlling your outdoor heaters.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eComplete Integration with Smart Systems\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eOptionally integrate with your Building Management System (BMS) using 0-10V control for advanced and centralized management.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eManage an unlimited amount of heaters\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAdd as many heaters as needed across different locations for unlimited control.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eTimer \u0026amp; Schedule Settings\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eSet timers and schedules to automate your heating needs and never worry about leaving a heater on without supervision.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eVoice Control Enabled\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eTake advantage of voice control for Google Home and Amazon Alexa to adjust heat settings, hands-free.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCreate zones for sites\/rooms\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eGroup your heaters to be controlled by a single command in different zones throughout your outdoor space.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat products can be used with the Affinity On\/Off control series?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Affinity On\/Off Controls can be used with all Bromic Heating Platinum, Tungsten and Cobalt Electric and Gas Heater models.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow many heaters can I control with this controller?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eSingle Channel Controls are rated for 6kW maximum, Dual Channel controls are rated for 12 kW maximum. Both Single and Dual Channel options can control multiple heaters within their maximum capacity. Each channel can control up to 10 gas heaters.\u003c\/p\u003e\n\u003cp\u003eExamples:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eA Single 6 kW On\/Off Control is compatible with 2 Platinum 2300W Electric Heaters.\u003c\/li\u003e\n\u003cli\u003eA Dual 12 kW OnOff Control is compatible with 2 Tungsten 6000W Electric Heaters.\u003c\/li\u003e\n\u003cli\u003eA Single 6 kW On\/Off Control is compatible with up to 10 Gas Heaters.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan I control elements individually with the Affinity On\/Off control series?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eYes, when using the 12 kW Dual Channel On\/Off Control, uses can control the dual elements of these heaters individually:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003ePlatinum 4500W\u003c\/li\u003e\n\u003cli\u003eTungsten 4000W, 6000W\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eDo these controllers have a timer function?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Bromic App includes both timer\/scheduling function.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eBromic Heating App FAQs\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eCan I use the Bromic App with Bromic’s legacy controls?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNo, the App is designed for the new Affinity Collection of controls and is not backward compatible.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan multiple users access the same account?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes, permissions can be assigned to multiple users.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I group my heaters into zones for easier control? How many heaters can I add in a zone? \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes, the App provides the ability to group an endless amount of heaters into zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I set-up heating zones?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYou can watch this video for specific instructions on setting scenes and zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I put my heaters on automatic timers? Can zone groups be put on timers?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYou can watch the video for specific instructions on setting scenes and zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I create automatic schedules for my heaters?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYou can watch this video for specific instructions on setting scenes and zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I control more than one site from the same App account?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes, multiple sites can be controlled from the same App account as long as the controllers at each site are connected via WiFi or Ethernet and configured on the App account.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow many controllers can I operate from one App account?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAn unlimited number of Heater Controls in the same installation can be controlled from one App.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eDo I have to use the App to control my heaters?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eIf using the Affinity Collection of controls, you will need to download the Bromic App to complete the installation and control the heaters.\u003c\/li\u003e\n\u003cli\u003eOnce set-up, the App account can be linked to your Google Home or Alexa account to enable voice controls, or the accessory board can be used to integrate with common home automation systems via 0-10V.\u003c\/li\u003e\n\u003cli\u003eAlternatively, you can choose to install manual switches as an alternative to the App based controls [be sure to link to the switches].\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat do I do if I don’t have good WiFi service?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eA reliable Wi-Fi connection is required for using the App based controls.  You can choose to install manual switches as an alternative to the App based controls\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eDo I need to be close to the controllers if I’m going to use WiFi?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNo, you can be almost anywhere with a reliable internet connection to use the Bromic App.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I use the app and BMS capabilities at the same time?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNo, once the Controls are connected to a Business Management System or Home Automation System, that product takes over control of the Controls and the App is disabled.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eI would like to switch heaters off after a time period?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThis function is available in different settings. Firstly, when you turn on an appliance, you can also set a timer off interval. You set this each time the heater is turned on and it will then countdown to the interval duration and automatically switch the appliance off. Set this function by clicking the appliance name to go to the detailed screen and setting the timer off internal at the bottom of the screen. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eAlternatively, you can set the timer off delay using schedules. This feature is only available to WiFi connected appliances.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhere do I find the serial number of the controller?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe serial number is represented as a 14 digit code (eg CONF2C23080005). The digits will be different for each type of controller. The serial number is printed on the product label attached to the controller. It can also be located via the menu on the Bromic Smat-Heat App, under Site configuration-\u0026gt; Edit Site. All the controllers will be listed and within each controller setting you can identify the connected heaters.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I setup my controller to work with Google Home or Alexa?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAll Affinity controllers have the capability of working with Google Home or Alexa. (Unfortunately, we do not support Apple Home at this stage.)\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eUsing the Bromic Smart-Heat App, follow the installation instructions and ensure it is configured to work in WiFi (or ethernet, if you have an expansion board fitted). Note voice control will not work with Bluetooth or BMS configured setups.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eOnce you have your heaters operating with the Bromic Smart-Heat App, go to your Google Home or Alexa App and setup a new device under “Bromic Smart-Heat.” Authorize the paring by logging into the Bromic Smart-Heat App and confirming the setup.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eFor more details, refer to the instruction manual and videos available from the Bromic website.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat is a site and how do I configure my heaters?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Bromic Smart-Heat App will guide you through the installation process, step by step to configure each controller. Before you commence the installation, a little planning is required to define how to setup the heaters within the App. Sites are created to group heaters and separate site control. You can have all heaters on one site, accessible to all users or split the heaters into groups allocated to different sites. Sites function to separate user access if this is required by inviting users to each site independently (by the site admin user.)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow many heaters can I control with my App?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThere is no limitation of the number of heaters configured to a site, or the number of sites a user has access to.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat is an Admin User and how do I invite my friends?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Bromic Smart-Heat App assigns Users to sites and there are 2 types of User roles. Admin Users have complete access and control of the site setup. User roles are restricted to operational control of the appliances. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eBoth types of users are added to a site by invitation unless it is a new installation, the user that creates the site is automatically assigned as an Admin user. Admin users having complete control of the site setup are responsible for inviting other users. Go to Manage Users under the settings menu to invite new members by entering their name and email address. All members need to download the app, register, and confirm their invitation by email.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eI have registered as a user but I cannot access the App?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWhen you create an account using your email address, the registration process requires the user to validate the invitation by confirming the email address. Log into the email account and search for the Bromic Smart-Heat registration invitation email. If this is not located in the inbox, check the spam or junk folder in case the email was caught by Spam filters.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eIf you have not received the email, register again using the same details.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eNote if you mistyped the email address the invitation will not be sent to the correct email address. Simply register with the correct details.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe App reports the controller is not reachable. Why does this happen?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWhen a controller loses WiFi\/Ethernet\/Internet connection it will revert to a Bluetooth connection. However if the Bluetooth is out of range or the controller has been powered off, the App will report the controller as unreachable. In the situation this is not the case, the controller is unreachable if it is connected to another Bluetooth User.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhen I toggle the button, the setting bounces back to its original state. Why does this happen?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Bromic Smart-Heat system operates on a cloud service. This allows many users to control appliances on an array of sites. As there can be many users connected to the one site, it is possible that heaters are being controlled by other users at the same time. Another reason for the button bounce phenomena is due to connection latency. This is the time delay of the data sent to the server and response back. The cloud server is responsible to synchronize the control settings with all users connected to site. If the server detects the control settings do not match with the last received command, it will issue a restore command to sync the control settings. The button bounce phenomena will occur at times and in almost all cases the correct setting is restored within 1-2 seconds.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhere do I find the App version number?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe App version can be found by accessing the AppStore or Google Play.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eIs the App available in other languages?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes. The language set on the App is based on the Smartphone or Tablet region setting. Change the region setting to another language and the App will update. Languages currently available include German, Spanish, Italian, French, Dutch, Japanese.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I delete the Controller?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eDeleting the controller will remove the device from site and restore the configuration to factory default settings. This action can only be performed by Admin Users. Under the Bromic Smart-Heat App menu, go to Site Configuration, Edit Site, select the controller and press the Delete button at the bottom of the screen.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I rename my heaters?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe heater names can be changed within the App from the appliance screen. Go to the home screen where the heaters are listed under appliances, click the heater name to jump to the detailed screen and press on the pencil icon at the top right of the page to change the name.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I re-sort the heaters as they appear on the screen?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eFrom the home screen where the heaters are listed under appliance, scroll to the bottom and click the re-arrange button. Press, hold and drag each heater to the order desired. Save when complete.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eI forgot to turn my heaters off and no one is at home?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eA key feature of the Bromic Smart-Heat App is remote access and control. This is available for controllers configured to operate on an internet connection such as Wifi or Ethernet. Simply open the Bromic Smart-Heat App and turn off the heaters from the appliance menu.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eIf you cannot access the controller, the safety cut off timer will activate after the predefined countdown. This is set by default as 4hours and can be changed by the Admin User.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I know if my Appliances are connected to WiFi?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThere is a connection icon next to the heater name. This icon will change depending on the connection status of the heater.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhy does my Appliance switch from WiFi to Bluetooth or between other connection methods?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Affinity Smart-Heat controllers have the ability to switch connection method depending on the status of the connection. If the internet, ethernet or WiFI connection is lost, the controller will switch to other available connections and if no other connections are configured, then will default to Bluetooth connection. This ensures that the heaters can be operated at all times. Connection will restore back to the WiFi or Ethernet configuration once it is up.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat does the warning message “Controller is unreachable through Bluetooth” mean?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe controller is currently operating on a Bluetooth connection and it is not accessible due to one of the following reasons:\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003col\u003e\n\u003cli\u003eThe controller is out of range from the Smart device connecting to it.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eThe controller is currently connected and working with another Bluetooth device.\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cul\u003e\n\u003cli\u003eAll heaters connected to this controller will display the warning message.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat does the warning message “Controller is currently offline” mean?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe controller is currently powered off and cannot be accessed. All heaters connected to this controller will display the warning message.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhy can’t I setup all heaters on a single Zone?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eZones are used for controlling multiple heaters with common functions. Zones allow heaters to turn on, set all heaters to dimming level of 50%, or set lighting output to any level. It is only possible to setup zones for same type of heating appliances.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhy do my heaters which off automatically after 4hours?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eEach controller has a default 4hr timer off countdown. When the controller is operating on Bluetooth and connection has been idle for 4hrs, the heaters for this specific controller will switch off. This interval setting can be changed to 2, 4, 6, 8 or 12 hours or disabled. Each controller has its own individual settings. To change this, go to the site configuration menu, edit site, select the controller, click the controller name to go to the detailed page. At the bottom there will be a dropdown list to change the value. It is recommended to not disable this setting.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e","brand":"Bromic Heating","offers":[{"title":"Default Title","offer_id":49826938290464,"sku":"BH3130052","price":567.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0741\/9442\/0000\/files\/Bromic-Heating-Affinity-Smart-Heat-11-2-Channel-12000-Watt-OnOff-Controller-for-Platinum-and-Tungsten-Gas-or-Electric-Heaters.png?v=1740617646"},{"product_id":"bromic-heating-affinity-smart-heat-20-5-channel-30000-watt-on-off-controller-for-platinum-and-tungsten-gas-or-electric-heaters","title":"Bromic Heating Affinity Smart-Heat 20\" 5-Channel 30000 Watt On\/Off Controller for Platinum and Tungsten Gas or Electric Heaters","description":"\u003cp\u003eThe On\/Off series allows for connected Platinum or Tungsten Collection gas or electric Bromic heaters to be turned on or off at full power capacity – providing straight forward function and usage of your outdoor heater. This series includes options for 1, 2, and 5 channel inputs. Each channel input can control up to 6000W of power or 10 gas heaters. Using the enabled Wi-Fi or Bluetooth connectivity, control and customize your comfort via the Bromic Heating App.\u003c\/p\u003e\n\u003cp\u003e3-Phase 5 Channel model, coming soon, is complete with an included expansion board allowing for seamless ethernet integration for a full-proof connection to your outdoor heaters or 0-10V control for Home or Business Automation integration.\u003c\/p\u003e\n\u003ch1\u003eWhat's Included\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003eOn\/Off Controller\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eFeatures\u003c\/h1\u003e\n\u003cp\u003eBromic’s best-in-class controls have arrived with our Affinity Smart-Heat™ Collection. The new On\/Off series streamlines installation and elevates custom comfort with management through our Bromic Heating App.\u003c\/p\u003e\n\u003ctable width=\"100%\" style=\"width: 100.079%;\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 49.5819%;\"\u003e\n\u003cdiv style=\"text-align: start;\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Gas-or-Electric-Compatible-OnOff_240x240.jpg?v=1725665746\" alt=\"\" style=\"margin-bottom: 15px; float: none;\"\u003e\u003c\/div\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 49.9921%;\"\u003e\n\u003cp\u003eGas or Electric Compatible\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eSuitable for our Platinum and Tungsten Collection gas or electric heaters, the On\/Off series offers straightforward management now with more control settings than ever to enjoy the comforts of your Bromic heaters.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 49.5819%;\"\u003e\u003cimg style=\"margin-bottom: 15px; float: none;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/PlatinumE_Black_Commercial_HR-1600x1067_240x240.jpg?v=1725665777\"\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 49.9921%;\"\u003e\n\u003cp\u003eMore Channels Than Ever\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe new Affinity On\/Off Series is compatible up to 277 volt and comes in available channel options of 1, 2 or 5 – with each channel input controlling up to 6000W of power or 10 gas heaters.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 49.5819%;\"\u003e\n\u003cdiv style=\"text-align: start;\"\u003e\u003cimg style=\"margin-bottom: 15px; float: none;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Phone-Tablet-Stack_240x240.png?v=1725665847\"\u003e\u003c\/div\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 49.9921%;\"\u003e\n\u003cp\u003eWiFi \u0026amp; Bluetooth Enabled\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAll controllers within the Affinity Collection are Wi-Fi \u0026amp; Bluetooth enabled to receive commands from our Bromic Heating App from anywhere within your Wi-Fi network or 30ft via Bluetooth.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch1\u003eSpecifications\u003c\/h1\u003e\n\u003ctable style=\"width: 100.079%; height: 257.366px;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 50.5253%; height: 18.3833px;\"\u003eBrand\u003c\/td\u003e\n\u003ctd style=\"width: 49.0487%; height: 18.3833px;\"\u003eBromic Heating\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 50.5253%; height: 18.3833px;\"\u003eModel\u003c\/td\u003e\n\u003ctd style=\"width: 49.0487%; height: 18.3833px;\"\u003eSmart-Heat Control On\/Off 5 CH\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 50.5253%; height: 18.3833px;\"\u003ePart Number\u003c\/td\u003e\n\u003ctd style=\"width: 49.0487%; height: 18.3833px;\"\u003eBH3130053\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 50.5253%; height: 18.3833px;\"\u003eNumber of Channels\u003c\/td\u003e\n\u003ctd style=\"width: 49.0487%; height: 18.3833px;\"\u003e5\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 91.9167px;\"\u003e\n\u003ctd style=\"width: 50.5253%; height: 91.9167px;\"\u003eVoltage-Max Capacity Per Channel\u003c\/td\u003e\n\u003ctd style=\"width: 49.0487%; height: 91.9167px;\"\u003e3N-220\/380V – 6kW\u003cbr\u003e3N-230\/400V – 6kW\u003cbr\u003e3N-240\/415V – 6kW\u003cbr\u003e3N-277\/480V – 6kW\u003cbr\u003e3- 120\/208V – 6kW\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 50.5253%; height: 18.3833px;\"\u003eOperating Temperature Range\u003c\/td\u003e\n\u003ctd style=\"width: 49.0487%; height: 18.3833px;\"\u003e-4°F to +86°F\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 50.5253%; height: 18.3833px;\"\u003eNon-Operating Temperature Range\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 49.0487%; height: 18.3833px;\"\u003e-22°F to +158°F\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 50.5253%; height: 18.3833px;\"\u003eProtection Rating\u003c\/td\u003e\n\u003ctd style=\"width: 49.0487%; height: 18.3833px;\"\u003eIP54\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 50.5253%; height: 18.3833px;\"\u003eDimensions\u003c\/td\u003e\n\u003ctd style=\"width: 49.0487%; height: 18.3833px;\"\u003e19.7 x 13.4 x 8.0\"\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 50.5253%; height: 18.3833px;\"\u003eWeight\u003c\/td\u003e\n\u003ctd style=\"width: 49.0487%; height: 18.3833px;\"\u003e24.3 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch2\u003eTechnical Dimensions\u003c\/h2\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/OnOff-5CH-Dimensions.png?v=1725674658\"\u003e\u003c\/p\u003e\n\u003ch2\u003eMounting Options\u003c\/h2\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Mounting-Positions.png?v=1725666728\" alt=\"\"\u003e\u003c\/p\u003e\n\u003ch2\u003eClearances\u003c\/h2\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/OnOff-Clearances.png?v=1725666768\" alt=\"\"\u003e\u003c\/p\u003e\n\u003ch2\u003eAffinity Compatibility Chart\u003c\/h2\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Chart.jpg?v=1765374296\" alt=\"\"\u003e\u003c\/p\u003e\n\u003ch1\u003eWarranty\u003c\/h1\u003e\n\u003ctable style=\"width: 100.094%;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 46.6422%;\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/1-year_Warranty_Badge_6b87d735-52f4-4c48-bc3a-7a92fba0db3a.jpg?v=1714267673\" alt=\"\"\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 52.9793%;\"\u003eBromic Heating Warranty is applicable to the original owner only. In accordance with the warranty terms and conditions specified below.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003eBromic Heating or its agent (the warrantor) will furnish the ORIGINAL OWNER;\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003ea replacement Bromic Heating heater or\u003c\/li\u003e\n\u003cli\u003ea replacement part for any component part which fails.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003eThe warranty period is determined by product line from the date of purchase according to the table below:\u003c\/p\u003e\n\u003ctable style=\"width: 100.094%; height: 183.833px;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003ePlatinum Electric\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e3 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 36.7667px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 36.7667px;\"\u003ePlatinum Electric Marine\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 36.7667px;\"\u003e5 years (land-based applications); 3 years (marine vessels)\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eEclipse Pendant\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e3 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eEclipse Portable\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e3 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eTungsten Electric\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e2 years Heater (7 years on Heating Elements)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003ePlatinum Gas\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e2 years (excluding maintenance items*)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eTungsten Gas\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e2 years (excluding maintenance items*)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eTungsten Portable\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e1 year\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eAffinity Controllers\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e1 year\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp style=\"padding-left: 40px;\"\u003e\u003cem\u003e* Excludes hoses and igniters\u003c\/em\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eService and Labor Responsibility\u003c\/strong\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eUnder this limited warranty, the warrantor will provide only a replacement heater or part thereof. The owner is responsible for all other costs. \u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eSuch costs may include, but are not limited to:\u003cbr\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003eLabor charges for service, removal, or re-installation of the heater or part thereof.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eShipping and delivery charges for forwarding the new heater or replacement part from the nearest distributor and returning the claimed defective heater or part to such distributor.\u003c\/li\u003e\n\u003cli\u003eAll cost necessary or incidental for handling and administrative charges and for any materials and\/or permits required for installation of the replacement heater or part.\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003e\u003cem\u003e\u003cspan style=\"color: #000000;\"\u003e\u003cstrong\u003eIMPORTANT:\u003c\/strong\u003e\u003c\/span\u003e Bromic Heaters must be installed by a licensed technician. Installation attempted by a non-authorized agent\/technician will void the warranty.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic_Catalog_Web.pdf?v=1759801363\" rel=\"noopener\" target=\"_blank\"\u003eBromic Catalog\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic_Wireless_Controller_Catalogue_US_v2.pdf?v=1759803421\" target=\"_blank\"\u003eBromic Controls Catalog\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Spec_Sheet_-_Affinity_Control_OnOff_NA.pdf?v=1750460595\" target=\"_blank\"\u003eAffinity Control On\/Off Spec Sheet\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic-Smart-Heat-Control-Instruction-Manual-AU-UK-US_REV21.pdf?v=1725668667\" rel=\"noopener\" target=\"_blank\"\u003eInstructions Manual\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Affinity_Smart_Heat_5_Channel_Controls_One_Sheeter.pdf?v=1785037208\" target=\"_blank\" rel=\"noopener\"\u003eAffinity 5-Channel Control System Sheet\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e\n\u003cdiv style=\"text-align: left;\"\u003e\n\u003ctable style=\"height: 18.8833px;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.8833px;\"\u003e\n\u003ctd style=\"height: 18.8833px;\"\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eAffinity Smart-Heat Controller Collection?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cstrong\u003eBromic Controls\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Smart-Heat™ Controller Collection\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe Affinity Smart-Heat™ Collection redefines control and connectivity. Enabled by Wi-Fi and Bluetooth, these advanced controllers offer expanded heater channel capacity and seamless integration with the Bromic app—empowering users with precise, intuitive control for every environment.\u003c\/p\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_OnOff_Series.jpg?v=1765374564\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity On\/Off Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe Affinity On\/Off Series enables connected Platinum, Tungsten or Cobalt gas or electric heaters to operate at full power with a single command, delivering straightforward, reliable control for any outdoor space.\u003c\/p\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Dimmer_Series.jpg?v=1765374623\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Dimmer Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eCompatible with Platinum, Tungsten, and Cobalt electric heaters, the Affinity Dimmer Series provides instant, precise heat adjustment in 1% increments, offering customized control for any outdoor environment.\u003c\/p\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Eclipse_Series.jpg?v=1765374653\" alt=\"\" style=\"display: block; margin-left: auto; margin-right: auto;\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Eclipse Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eDesigned for the Eclipse Collection, the Affinity Eclipse Series provides precise, incremental control over both heat and integrated LED lighting, delivering tailored ambience with every use.\u003c\/p\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cstrong\u003eTap Into Comfort\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eGet more from your Bromic heaters than ever before. Our Affinity Smart-Heat™ Controls pair seamlessly via Wi-Fi, Bluetooth or optional Ethernet connection to our new Bromic Heating app, where users have complete, customizable control over their comfort in the palm of their hand:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWiFi, Bluetooth or Ethernet connectivity\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eComplete control of heat output with On\/Off and Dimming functionality\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eMulti-heater management of unlimited connected controllers\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eCreate heater grouping within zones\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eTimer \u0026amp; schedule settings\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eVoice control integration with Amazon Alexa \u0026amp; Google Home\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eManage multiple sites from one app\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eAdmin control with multi-user management\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eConnect with home automation or building management systems\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Manual_Wall_Switch_Series.jpg?v=1765374713\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eManual Wall Switch Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAvailable in single and double-channel models for both indoor and outdoor use, the Manual Wall Switch Series provides simple, dependable on\/off control for any heating configuration.\u003c\/p\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Expansion_Board.jpg?v=1765374745\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Expansion Board\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eCompatible with 1- and 2-channel On\/Off and Dimmer models, the Affinity Expansion Board enables seamless Ethernet integration for reliable connectivity across outdoor heating systems. Equipped with 0-10V connections, it easily interfaces with home automation and business management systems for complete control.\u003c\/p\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cstrong\u003eAffinity Compatibility Chart\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Chart.jpg?v=1765374296\"\u003e\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cdiv style=\"text-align: left;\"\u003e\n\u003ctable style=\"height: 18.8833px;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.8833px;\"\u003e\n\u003ctd style=\"height: 18.8833px;\"\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow to Use the New Bromic Heating App?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Eclipse-Electric-w.-Bromic-Heating-App.png?v=1739518887\"\u003e\u003c\/p\u003e\n\u003cp\u003eBromic is excited to announce the new Affinity Collection of controls to their product line-up! Now, with the new Affinity Collection, you can easily control and monitor your heaters through Bromic’s dedicated app. This app brings you the power to manage your outdoor heating with the touch of a button, right from your smartphone. From basic On\/Off and Dimming functionality, to state-of-the-art features, this guide will take you through everything you need to know to make the most of this technology, transforming your outdoor space into a cozy retreat.\u003c\/p\u003e\n\u003cp\u003e\u003ciframe src=\"https:\/\/www.youtube.com\/embed\/nUBsBUA31WA\" height=\"315\" width=\"100%\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhy Use the Bromic Heating App?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-App-Hero-Image.png?v=1739520365\"\u003e\u003c\/p\u003e\n\u003cp\u003eThe Bromic Heating App isn’t just another gadget; it’s a gateway to enhancing your outdoor living experience. Imagine enjoying a perfectly heated patio during a cool evening without having to get up or fuss with complicated controls. With this app, you have the ability to:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eEasily adjust the output \u003c\/strong\u003eof your heaters to match the changing weather or your personal comfort preferences.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSet a timer \u003c\/strong\u003efor maximum efficiency to ensure your heaters are only on when in use and not left on when not in use.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eGroup heaters by zone\u003c\/strong\u003e to control multiple units within differing locations (“zones’) simultaneously, perfect for larger outdoor spaces.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSet schedules and scenes\u003c\/strong\u003e that automatically turn on or off your heaters based on your lifestyle.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThis kind of convenience and efficiency is more than just a luxury—it’s a smart way to ensure that your outdoor spaces are always ready for relaxation or entertainment, no matter the weather.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhat You’ll Need to Prepare for Setup\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/How-to-Locate-the-Serial-Number-on-Affinity-Controls.png?v=1739520904\"\u003e\u003c\/p\u003e\n\u003cp\u003eBefore you dive into using the app, make sure your Bromic heaters and controllers are installed and configured by a licensed electrical contractor. Once that’s set up, follow these simple steps to get your app up and running:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eLocate the Serial Number on your controls box:\u003c\/strong\u003e You can find this on the sticker located on the side paneling of your control box. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDownload the Bromic Heating App: \u003c\/strong\u003eFind it on the Apple Store or Google Play and install it on your smartphone or tablet. It is important to note that the Bromic Heating App is only applicable with our Affinity Collection of controls and not with any of Bromic’s Legacy Remote Controllers. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTurn on Bluetooth and Connect to the Internet: \u003c\/strong\u003eEnsure your device has both Bluetooth and an active internet connection. These are crucial for the initial setup and ongoing operation of the app. Initial configuration of the App to your controls box will need to be done within 30ft of the control box, via Bluetooth connection. Once you are set up, you can easily switch your connection to Wi-Fi if desired. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDecide which email address you will be creating an account with: \u003c\/strong\u003eYou’ll need access to this email address to create an account and verify setup. This step ensures that your account is secure and ready to use.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eGetting Started with the Bromic Heating App\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Site-Setup-SCreen-Shots.png?v=1739521513\"\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis is where the magic happens! Once you’ve created an account and verified your email address, you’ll start by naming your site (e.g., “Outdoor Kitchen”, “Deck”, or “Garden Area”) and begin connecting your controllers.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eSet Up Your Site: \u003c\/strong\u003eSelect the controllers from the list that appears on your screen. Only those located within 30ft in discovery mode will be visible. If there are multiple controls on site, you can confirm that you are setting up the correct one by verifying the serial number in the App with the serial number on the controller box match one another. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eConfigure the Controller: \u003c\/strong\u003eNext, you will want to set up the channels of controllers. It is important to configure each channel of the controller, depending on how many channels your controller box has. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eManage Your Connections: \u003c\/strong\u003eYou will be taken to a page to manage your controller’s connection. Your controllers are automatically connected via Bluetooth up until now. For more stable and flexible control, connect your controllers via Wi-Fi or Ethernet.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eComplete Setup or Add Another Controller: \u003c\/strong\u003eCongrats! You have made it to the last step where you can now continue to add additional controller boxes or invite additional users if connected on Wi-Fi. In the case that you are done adding controller boxes, and do not wish to invite additional users, select “No, go to invite users”, then select “Skip and Complete Site Creation” on the next screen, then “Done”. Once you select “Done”, you’ll be redirected to the home screen and your heaters will be ready to control.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eInvite Additional Users: \u003c\/strong\u003eWhether it be family members or guests who will need access to the heaters. The app makes this easy and secure:\u003cbr\u003e\n\u003cul\u003e\n\u003cli\u003eInvite Users: As the admin user, you can invite others to use the app. Simply go to the settings, click “Manage Users,” and send an invitation via email. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eControl Access: Not everyone needs full control. You can assign different roles to different users, ensuring that only those who need it can make changes to the heating settings. Of the two control access options to choose from, Admin or User, you can assign individuals different roles ensuring that only those who need it can make changes to the heating settings.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThis feature is particularly useful if you have frequent guests or if you rent out your home as a vacation property. It allows you to maintain control while offering convenience to others.\u003c\/p\u003e\n\u003cp\u003eBy following these steps, you’ll have your Bromic Heating App ready to go in no time, giving you seamless control over your outdoor heating system.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eNavigating the Bromic Heating App\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eOnce your setup is complete, navigating the app becomes second nature. The user interface is designed to be intuitive, offering you easy access to all the features that make your outdoor space more enjoyable.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eHome Screen: \u003c\/strong\u003eThis is your command center. Here, you can see all connected appliances, zones, and scenes. Each heater is listed with a symbol indicating its connection type—Bluetooth, WiFi, or Ethernet—so you know exactly how it’s connected.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAppliances:\u003c\/strong\u003e In this section, you can turn on each heater with a simple toggle. If your heater has a dimming feature, you can adjust the heat level using a slider from 0% to 100%. For more detailed settings, like changing the appliance name or setting a timer, just click the arrow next to the heater’s name.\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Appliances-1067x1600.png?v=1739522203\"\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eZones: \u003c\/strong\u003eFor those with multiple heaters, the Zone feature is a lifesaver. It allows you to group heaters together, so you can manage them all at once—whether you want to turn them all on, set a time, set them to the same heat level, or schedule them to switch off at a certain time.\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Zones-1067x1600.png?v=1739522230\"\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eScenes: \u003c\/strong\u003eThis feature is ideal for setting up a routine. Whether it’s turning on the heaters every evening or ensuring they switch off after a party, for residential applications or to turn all heaters off at the end of each service for commercial applications, you can schedule these actions in advance. The scene operation works on a 7-day schedule, giving you full control over your outdoor environment.\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Scenes-1067x1600.png?v=1739522255\"\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eEnhancing Your Experience with Zones and Scenes\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eLet’s dive a bit deeper into Zones and Scenes, two of the app’s most powerful features.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eZones:\u003c\/strong\u003e Imagine having a large outdoor space with different sections—perhaps a dining area, a lounging space, and a poolside corner. With Zones, you can control each area separately or together. You might want the dining area warmer during dinner but keep the lounge area cooler until after. Zones make this possible with just a few taps.\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Zones-Example-1600x900.gif?v=1739522568\"\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eScenes: \u003c\/strong\u003eThink of Scenes as your personal heating butler. Hosting a Sunday brunch? Set a scene to warm up the patio just before your guests arrive. Planning a cozy evening with family? Another scene can ensure your heaters are on and set to the perfect temperature by the time you step outside. \u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App_Setting-up-Scenes.gif?v=1739522592\"\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThese features are not just about control; they’re about creating an atmosphere. With the Bromic Heating App, you’re not just turning heaters on and off; you’re setting the mood, ensuring comfort, and enhancing the overall experience of your outdoor space.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eTroubleshooting \u0026amp; Support\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eWhile the Bromic Heating App is designed to be user-friendly, there might be times when you need a little help. Our website includes built-in troubleshooting and a detailed FAQ section that covers common issues. Additionally, customer support is always just a call or click away if you need further assistance.\u003c\/p\u003e\n\u003cp\u003eWith the Affinity Collection and the Bromic Heating App, you’re not just controlling your heaters—you’re elevating your outdoor living experience. By providing easy-to-use controls with personalized zones and customized scenes, the app allows you to enjoy warmth and comfort with minimal effort. Whether you’re hosting guests or enjoying a quiet evening outdoors, the app’s smart features ensure that your space is always perfectly heated. Here’s to creating a cozy and inviting outdoor environment with Affinity!\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\u003c\/tbody\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eConnect to Comfort\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-1_480x480.png?v=1725672230\" alt=\"\"\u003e\u003c\/p\u003e\n\u003cp\u003eTap Into Comfort\u003c\/p\u003e\n\u003cp\u003eGet more from your Bromic heaters than ever before. Our Affinity Smart-Heat™ Controls pair seamlessly to our new, state-of-the-art Bromic Heating app, where users have complete, customizable control over their comfort in the palm of their hand. Available for IOS and Android.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eThe Affinity Difference\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-App-Affinity-Difference-GIF.gif?v=1739592822\"\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eWith a range of smart capabilities, Bromic’s App helps set the stage for any outdoor space.\u003c\/p\u003e\n\u003cp\u003eWi-Fi, Bluetooth, and Ethernet Connectivity\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eEasily connect and control your outdoor heaters using either a Wi-Fi, Bluetooth, or Ethernet connection.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eAdmin control with multi-user management\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAdd or remove multiple users full access to controlling your outdoor heaters.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eComplete Integration with Smart Systems\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eOptionally integrate with your Building Management System (BMS) using 0-10V control for advanced and centralized management.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eManage an unlimited amount of heaters\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAdd as many heaters as needed across different locations for unlimited control.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eTimer \u0026amp; Schedule Settings\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eSet timers and schedules to automate your heating needs and never worry about leaving a heater on without supervision.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eVoice Control Enabled\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eTake advantage of voice control for Google Home and Amazon Alexa to adjust heat settings, hands-free.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCreate zones for sites\/rooms\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eGroup your heaters to be controlled by a single command in different zones throughout your outdoor space.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat products can be used with the Affinity On\/Off control series?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Affinity On\/Off Controls can be used with all Bromic Heating Platinum, Tungsten and Cobalt Electric and Gas Heater models.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow many heaters can I control with this controller?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eSingle Channel Controls are rated for 6kW maximum, Dual Channel controls are rated for 12 kW maximum. Both Single and Dual Channel options can control multiple heaters within their maximum capacity. Each channel can control up to 10 gas heaters.\u003c\/p\u003e\n\u003cp\u003eExamples:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eA Single 6 kW On\/Off Control is compatible with 2 Platinum 2300W Electric Heaters.\u003c\/li\u003e\n\u003cli\u003eA Dual 12 kW OnOff Control is compatible with 2 Tungsten 6000W Electric Heaters.\u003c\/li\u003e\n\u003cli\u003eA Single 6 kW On\/Off Control is compatible with up to 10 Gas Heaters.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan I control elements individually with the Affinity On\/Off control series?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eYes, when using the 12 kW Dual Channel On\/Off Control, uses can control the dual elements of these heaters individually:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003ePlatinum 4500W\u003c\/li\u003e\n\u003cli\u003eTungsten 4000W, 6000W\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eDo these controllers have a timer function?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Bromic App includes both timer\/scheduling function.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eBromic Heating App FAQs\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eCan I use the Bromic App with Bromic’s legacy controls?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNo, the App is designed for the new Affinity Collection of controls and is not backward compatible.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan multiple users access the same account?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes, permissions can be assigned to multiple users.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I group my heaters into zones for easier control? How many heaters can I add in a zone? \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes, the App provides the ability to group an endless amount of heaters into zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I set-up heating zones?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYou can watch this video for specific instructions on setting scenes and zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I put my heaters on automatic timers? Can zone groups be put on timers?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYou can watch the video for specific instructions on setting scenes and zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I create automatic schedules for my heaters?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYou can watch this video for specific instructions on setting scenes and zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I control more than one site from the same App account?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes, multiple sites can be controlled from the same App account as long as the controllers at each site are connected via WiFi or Ethernet and configured on the App account.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow many controllers can I operate from one App account?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAn unlimited number of Heater Controls in the same installation can be controlled from one App.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eDo I have to use the App to control my heaters?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eIf using the Affinity Collection of controls, you will need to download the Bromic App to complete the installation and control the heaters.\u003c\/li\u003e\n\u003cli\u003eOnce set-up, the App account can be linked to your Google Home or Alexa account to enable voice controls, or the accessory board can be used to integrate with common home automation systems via 0-10V.\u003c\/li\u003e\n\u003cli\u003eAlternatively, you can choose to install manual switches as an alternative to the App based controls [be sure to link to the switches].\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat do I do if I don’t have good WiFi service?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eA reliable Wi-Fi connection is required for using the App based controls.  You can choose to install manual switches as an alternative to the App based controls\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eDo I need to be close to the controllers if I’m going to use WiFi?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNo, you can be almost anywhere with a reliable internet connection to use the Bromic App.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I use the app and BMS capabilities at the same time?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNo, once the Controls are connected to a Business Management System or Home Automation System, that product takes over control of the Controls and the App is disabled.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eI would like to switch heaters off after a time period?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThis function is available in different settings. Firstly, when you turn on an appliance, you can also set a timer off interval. You set this each time the heater is turned on and it will then countdown to the interval duration and automatically switch the appliance off. Set this function by clicking the appliance name to go to the detailed screen and setting the timer off internal at the bottom of the screen. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eAlternatively, you can set the timer off delay using schedules. This feature is only available to WiFi connected appliances.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhere do I find the serial number of the controller?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe serial number is represented as a 14 digit code (eg CONF2C23080005). The digits will be different for each type of controller. The serial number is printed on the product label attached to the controller. It can also be located via the menu on the Bromic Smat-Heat App, under Site configuration-\u0026gt; Edit Site. All the controllers will be listed and within each controller setting you can identify the connected heaters.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I setup my controller to work with Google Home or Alexa?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAll Affinity controllers have the capability of working with Google Home or Alexa. (Unfortunately, we do not support Apple Home at this stage.)\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eUsing the Bromic Smart-Heat App, follow the installation instructions and ensure it is configured to work in WiFi (or ethernet, if you have an expansion board fitted). Note voice control will not work with Bluetooth or BMS configured setups.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eOnce you have your heaters operating with the Bromic Smart-Heat App, go to your Google Home or Alexa App and setup a new device under “Bromic Smart-Heat.” Authorize the paring by logging into the Bromic Smart-Heat App and confirming the setup.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eFor more details, refer to the instruction manual and videos available from the Bromic website.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat is a site and how do I configure my heaters?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Bromic Smart-Heat App will guide you through the installation process, step by step to configure each controller. Before you commence the installation, a little planning is required to define how to setup the heaters within the App. Sites are created to group heaters and separate site control. You can have all heaters on one site, accessible to all users or split the heaters into groups allocated to different sites. Sites function to separate user access if this is required by inviting users to each site independently (by the site admin user.)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow many heaters can I control with my App?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThere is no limitation of the number of heaters configured to a site, or the number of sites a user has access to.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat is an Admin User and how do I invite my friends?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Bromic Smart-Heat App assigns Users to sites and there are 2 types of User roles. Admin Users have complete access and control of the site setup. User roles are restricted to operational control of the appliances. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eBoth types of users are added to a site by invitation unless it is a new installation, the user that creates the site is automatically assigned as an Admin user. Admin users having complete control of the site setup are responsible for inviting other users. Go to Manage Users under the settings menu to invite new members by entering their name and email address. All members need to download the app, register, and confirm their invitation by email.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eI have registered as a user but I cannot access the App?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWhen you create an account using your email address, the registration process requires the user to validate the invitation by confirming the email address. Log into the email account and search for the Bromic Smart-Heat registration invitation email. If this is not located in the inbox, check the spam or junk folder in case the email was caught by Spam filters.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eIf you have not received the email, register again using the same details.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eNote if you mistyped the email address the invitation will not be sent to the correct email address. Simply register with the correct details.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe App reports the controller is not reachable. Why does this happen?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWhen a controller loses WiFi\/Ethernet\/Internet connection it will revert to a Bluetooth connection. However if the Bluetooth is out of range or the controller has been powered off, the App will report the controller as unreachable. In the situation this is not the case, the controller is unreachable if it is connected to another Bluetooth User.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhen I toggle the button, the setting bounces back to its original state. Why does this happen?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Bromic Smart-Heat system operates on a cloud service. This allows many users to control appliances on an array of sites. As there can be many users connected to the one site, it is possible that heaters are being controlled by other users at the same time. Another reason for the button bounce phenomena is due to connection latency. This is the time delay of the data sent to the server and response back. The cloud server is responsible to synchronize the control settings with all users connected to site. If the server detects the control settings do not match with the last received command, it will issue a restore command to sync the control settings. The button bounce phenomena will occur at times and in almost all cases the correct setting is restored within 1-2 seconds.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhere do I find the App version number?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe App version can be found by accessing the AppStore or Google Play.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eIs the App available in other languages?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes. The language set on the App is based on the Smartphone or Tablet region setting. Change the region setting to another language and the App will update. Languages currently available include German, Spanish, Italian, French, Dutch, Japanese.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I delete the Controller?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eDeleting the controller will remove the device from site and restore the configuration to factory default settings. This action can only be performed by Admin Users. Under the Bromic Smart-Heat App menu, go to Site Configuration, Edit Site, select the controller and press the Delete button at the bottom of the screen.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I rename my heaters?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe heater names can be changed within the App from the appliance screen. Go to the home screen where the heaters are listed under appliances, click the heater name to jump to the detailed screen and press on the pencil icon at the top right of the page to change the name.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I re-sort the heaters as they appear on the screen?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eFrom the home screen where the heaters are listed under appliance, scroll to the bottom and click the re-arrange button. Press, hold and drag each heater to the order desired. Save when complete.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eI forgot to turn my heaters off and no one is at home?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eA key feature of the Bromic Smart-Heat App is remote access and control. This is available for controllers configured to operate on an internet connection such as Wifi or Ethernet. Simply open the Bromic Smart-Heat App and turn off the heaters from the appliance menu.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eIf you cannot access the controller, the safety cut off timer will activate after the predefined countdown. This is set by default as 4hours and can be changed by the Admin User.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I know if my Appliances are connected to WiFi?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThere is a connection icon next to the heater name. This icon will change depending on the connection status of the heater.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhy does my Appliance switch from WiFi to Bluetooth or between other connection methods?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Affinity Smart-Heat controllers have the ability to switch connection method depending on the status of the connection. If the internet, ethernet or WiFI connection is lost, the controller will switch to other available connections and if no other connections are configured, then will default to Bluetooth connection. This ensures that the heaters can be operated at all times. Connection will restore back to the WiFi or Ethernet configuration once it is up.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat does the warning message “Controller is unreachable through Bluetooth” mean?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe controller is currently operating on a Bluetooth connection and it is not accessible due to one of the following reasons:\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003col\u003e\n\u003cli\u003eThe controller is out of range from the Smart device connecting to it.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eThe controller is currently connected and working with another Bluetooth device.\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cul\u003e\n\u003cli\u003eAll heaters connected to this controller will display the warning message.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat does the warning message “Controller is currently offline” mean?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe controller is currently powered off and cannot be accessed. All heaters connected to this controller will display the warning message.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhy can’t I setup all heaters on a single Zone?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eZones are used for controlling multiple heaters with common functions. Zones allow heaters to turn on, set all heaters to dimming level of 50%, or set lighting output to any level. It is only possible to setup zones for same type of heating appliances.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhy do my heaters which off automatically after 4hours?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eEach controller has a default 4hr timer off countdown. When the controller is operating on Bluetooth and connection has been idle for 4hrs, the heaters for this specific controller will switch off. This interval setting can be changed to 2, 4, 6, 8 or 12 hours or disabled. Each controller has its own individual settings. To change this, go to the site configuration menu, edit site, select the controller, click the controller name to go to the detailed page. At the bottom there will be a dropdown list to change the value. It is recommended to not disable this setting.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e","brand":"Bromic Heating","offers":[{"title":"Default Title","offer_id":49826938323232,"sku":"BH3130053","price":1599.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0741\/9442\/0000\/files\/Bromic-Heating-Affinity-Smart-Heat-20-5-Channel-30000-Watt-OnOff-Controller-for-Platinum-and-Tungsten-Gas-or-Electric-Heaters-2.png?v=1740617652"},{"product_id":"bromic-heating-affinity-smart-heat-11-1-channel-6000-watt-dimmer-controller-for-platinum-and-tungsten-electric-heaters","title":"Bromic Heating Affinity Smart-Heat 11\" 1-Channel 6000 Watt Dimmer Controller for Platinum and Tungsten Electric Heaters","description":"\u003cp\u003eEnjoy custom comfort with the Affinity Dimmer Series. Suitable for Bromic Platinum and Tungsten Collection electric heaters, the Affinity Dimmer Series comes in 1 and 2 channel input options – with each channel controlling up to 6000W of power. Using the Bromic Heating app, instantly and precisely adjust heat output down to 1% increments and other unique scenes and settings for ideal outdoor experiences.\u003c\/p\u003e\n\u003cp\u003eAdditional 3-Phase 5 Channel model, coming soon, is complete with an included expansion board allowing for seamless ethernet integration for a full-proof connection to your outdoor heaters or 0-10V control for Home or Business Automation integration.\u003c\/p\u003e\n\u003ch1\u003eWhat's Included\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003eDimmer Controller\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eNot Included\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eExpansion Board\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eFeatures\u003c\/h1\u003e\n\u003cp\u003eBromic’s best-in-class controls have arrived with our Affinity Smart-Heat™ Collection. The new Dimmer series streamlines installation and elevates custom comfort with incremental output management and more game-changing settings through our Bromic Heating App.\u003c\/p\u003e\n\u003ctable width=\"100%\" style=\"width: 100.079%;\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 49.5819%;\"\u003e\n\u003cdiv style=\"text-align: start;\"\u003e\u003cimg style=\"margin-bottom: 15px; float: none;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/The-Electric-Ideal-Dimmer-1600x1086_240x240.jpg?v=1725676481\"\u003e\u003c\/div\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 49.9921%;\"\u003e\n\u003cp\u003eThe Electric Ideal\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eSuitable for our Platinum and Tungsten Collection electric heaters, the Affinity Dimmer Controllers allow for incremental adjustment of heat output for precise control and more settings than ever to enjoy the comforts of your Bromic heaters.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 49.5819%;\"\u003e\n\u003cdiv style=\"text-align: start;\"\u003e\u003cimg style=\"margin-bottom: 15px; float: none;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/More-Channels-Than-Ever-Dimmer-1600x1064_240x240.jpg?v=1725676532\"\u003e\u003c\/div\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 49.9921%;\"\u003e\n\u003cp\u003eMore Channels Than Ever\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe new Affinity Dimmer Series is compatible up to 277 volt and comes in available channel options of 1, 2 or 5 – with each channel allowing for up to 6000W.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 49.5819%;\"\u003e\n\u003cdiv style=\"text-align: start;\"\u003e\u003cimg style=\"margin-bottom: 15px; float: none;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Phone-Tablet-Stack_240x240.png?v=1725665847\"\u003e\u003c\/div\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 49.9921%;\"\u003e\n\u003cp\u003eWiFi \u0026amp; Bluetooth Enabled\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAll controllers within the Affinity Collection are Wi-Fi \u0026amp; Bluetooth enabled to receive commands from our Bromic Heating App from anywhere within your Wi-Fi network or 30ft via Bluetooth.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch1\u003eSpecifications\u003c\/h1\u003e\n\u003ctable style=\"width: 100.079%; height: 183.833px;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 50.5253%; height: 18.3833px;\"\u003eBrand\u003c\/td\u003e\n\u003ctd style=\"width: 49.0487%; height: 18.3833px;\"\u003eBromic Heating\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 50.5253%; height: 18.3833px;\"\u003eModel\u003c\/td\u003e\n\u003ctd style=\"width: 49.0487%; height: 18.3833px;\"\u003eSmart-Heat Control Dimmer 1 CH\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 50.5253%; height: 18.3833px;\"\u003ePart Number\u003c\/td\u003e\n\u003ctd style=\"width: 49.0487%; height: 18.3833px;\"\u003eBH3130061\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 50.5253%; height: 18.3833px;\"\u003eNumber of Channels\u003c\/td\u003e\n\u003ctd style=\"width: 49.0487%; height: 18.3833px;\"\u003e1\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 50.5253%; height: 18.3833px;\"\u003eVoltage-Max Capacity Per Channel\u003c\/td\u003e\n\u003ctd style=\"width: 49.0487%; height: 18.3833px;\"\u003e208-277V – 6kW\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 50.5253%; height: 18.3833px;\"\u003eOperating Temperature Range\u003c\/td\u003e\n\u003ctd style=\"width: 49.0487%; height: 18.3833px;\"\u003e-4°F to +86°F\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 50.5253%; height: 18.3833px;\"\u003eNon-Operating Temperature Range\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 49.0487%; height: 18.3833px;\"\u003e-22°F to +158°F\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 50.5253%; height: 18.3833px;\"\u003eProtection Rating\u003c\/td\u003e\n\u003ctd style=\"width: 49.0487%; height: 18.3833px;\"\u003eIP54\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 50.5253%; height: 18.3833px;\"\u003eDimensions\u003c\/td\u003e\n\u003ctd style=\"width: 49.0487%; height: 18.3833px;\"\u003e11.4 x 8.0 x 6.4\"\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 50.5253%; height: 18.3833px;\"\u003eWeight\u003c\/td\u003e\n\u003ctd style=\"width: 49.0487%; height: 18.3833px;\"\u003e3.5 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch2\u003eTechnical Dimensions\u003c\/h2\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Dimmer-12CH-Dimensions-1.png?v=1725676767\"\u003e\u003c\/p\u003e\n\u003ch2\u003eMounting Options\u003c\/h2\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Mounting-Positions_ad296752-667c-417b-a346-77e5a9b5458c.png?v=1725676792\"\u003e\u003c\/p\u003e\n\u003ch2\u003eClearances\u003c\/h2\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity-Dimmer-Clearances.png?v=1725676817\"\u003e\u003c\/p\u003e\n\u003ch2\u003eAffinity Compatibility Chart\u003c\/h2\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Chart.jpg?v=1765374296\" alt=\"\"\u003e\u003c\/p\u003e\n\u003ch1\u003eWarranty\u003c\/h1\u003e\n\u003ctable style=\"width: 100.094%;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 46.6422%;\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/1-year_Warranty_Badge_6b87d735-52f4-4c48-bc3a-7a92fba0db3a.jpg?v=1714267673\" alt=\"\"\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 52.9793%;\"\u003eBromic Heating Warranty is applicable to the original owner only. In accordance with the warranty terms and conditions specified below.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003eBromic Heating or its agent (the warrantor) will furnish the ORIGINAL OWNER;\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003ea replacement Bromic Heating heater or\u003c\/li\u003e\n\u003cli\u003ea replacement part for any component part which fails.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003eThe warranty period is determined by product line from the date of purchase according to the table below:\u003c\/p\u003e\n\u003ctable style=\"width: 100.094%; height: 183.833px;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003ePlatinum Electric\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e3 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 36.7667px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 36.7667px;\"\u003ePlatinum Electric Marine\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 36.7667px;\"\u003e5 years (land-based applications); 3 years (marine vessels)\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eEclipse Pendant\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e3 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eEclipse Portable\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e3 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eTungsten Electric\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e2 years Heater (7 years on Heating Elements)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003ePlatinum Gas\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e2 years (excluding maintenance items*)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eTungsten Gas\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e2 years (excluding maintenance items*)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eTungsten Portable\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e1 year\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eAffinity Controllers\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e1 year\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp style=\"padding-left: 40px;\"\u003e\u003cem\u003e* Excludes hoses and igniters\u003c\/em\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eService and Labor Responsibility\u003c\/strong\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eUnder this limited warranty, the warrantor will provide only a replacement heater or part thereof. The owner is responsible for all other costs. \u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eSuch costs may include, but are not limited to:\u003cbr\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003eLabor charges for service, removal, or re-installation of the heater or part thereof.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eShipping and delivery charges for forwarding the new heater or replacement part from the nearest distributor and returning the claimed defective heater or part to such distributor.\u003c\/li\u003e\n\u003cli\u003eAll cost necessary or incidental for handling and administrative charges and for any materials and\/or permits required for installation of the replacement heater or part.\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003e\u003cem\u003e\u003cspan style=\"color: #000000;\"\u003e\u003cstrong\u003eIMPORTANT:\u003c\/strong\u003e\u003c\/span\u003e Bromic Heaters must be installed by a licensed technician. Installation attempted by a non-authorized agent\/technician will void the warranty.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic_Catalog_Web.pdf?v=1759801363\" rel=\"noopener\" target=\"_blank\"\u003eBromic Catalog\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic_Wireless_Controller_Catalogue_US_v2.pdf?v=1759803421\" target=\"_blank\"\u003eBromic Controls Catalog\u003c\/a\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Spec_Sheet_-_Affinity_Control_Dimmer_NA.pdf?v=1750459298\" target=\"_blank\"\u003eAffinity Control Dimmer Spec Sheet\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic-Smart-Heat-Control-Instruction-Manual-AU-UK-US_REV21.pdf?v=1725668667\" rel=\"noopener\" target=\"_blank\"\u003eInstructions Manual\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e\n\u003cdiv style=\"text-align: left;\"\u003e\n\u003ctable style=\"height: 18.8833px;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.8833px;\"\u003e\n\u003ctd style=\"height: 18.8833px;\"\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eAffinity Smart-Heat Controller Collection?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cstrong\u003eBromic Controls\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Smart-Heat™ Controller Collection\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe Affinity Smart-Heat™ Collection redefines control and connectivity. Enabled by Wi-Fi and Bluetooth, these advanced controllers offer expanded heater channel capacity and seamless integration with the Bromic app—empowering users with precise, intuitive control for every environment.\u003c\/p\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_OnOff_Series.jpg?v=1765374564\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity On\/Off Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe Affinity On\/Off Series enables connected Platinum, Tungsten or Cobalt gas or electric heaters to operate at full power with a single command, delivering straightforward, reliable control for any outdoor space.\u003c\/p\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Dimmer_Series.jpg?v=1765374623\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Dimmer Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eCompatible with Platinum, Tungsten, and Cobalt electric heaters, the Affinity Dimmer Series provides instant, precise heat adjustment in 1% increments, offering customized control for any outdoor environment.\u003c\/p\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Eclipse_Series.jpg?v=1765374653\" alt=\"\" style=\"display: block; margin-left: auto; margin-right: auto;\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Eclipse Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eDesigned for the Eclipse Collection, the Affinity Eclipse Series provides precise, incremental control over both heat and integrated LED lighting, delivering tailored ambience with every use.\u003c\/p\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cstrong\u003eTap Into Comfort\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eGet more from your Bromic heaters than ever before. Our Affinity Smart-Heat™ Controls pair seamlessly via Wi-Fi, Bluetooth or optional Ethernet connection to our new Bromic Heating app, where users have complete, customizable control over their comfort in the palm of their hand:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWiFi, Bluetooth or Ethernet connectivity\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eComplete control of heat output with On\/Off and Dimming functionality\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eMulti-heater management of unlimited connected controllers\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eCreate heater grouping within zones\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eTimer \u0026amp; schedule settings\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eVoice control integration with Amazon Alexa \u0026amp; Google Home\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eManage multiple sites from one app\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eAdmin control with multi-user management\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eConnect with home automation or building management systems\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Manual_Wall_Switch_Series.jpg?v=1765374713\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eManual Wall Switch Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAvailable in single and double-channel models for both indoor and outdoor use, the Manual Wall Switch Series provides simple, dependable on\/off control for any heating configuration.\u003c\/p\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Expansion_Board.jpg?v=1765374745\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Expansion Board\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eCompatible with 1- and 2-channel On\/Off and Dimmer models, the Affinity Expansion Board enables seamless Ethernet integration for reliable connectivity across outdoor heating systems. Equipped with 0-10V connections, it easily interfaces with home automation and business management systems for complete control.\u003c\/p\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cstrong\u003eAffinity Compatibility Chart\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Chart.jpg?v=1765374296\"\u003e\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cdiv style=\"text-align: left;\"\u003e\n\u003ctable style=\"height: 18.8833px;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.8833px;\"\u003e\n\u003ctd style=\"height: 18.8833px;\"\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow to Use the New Bromic Heating App?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Eclipse-Electric-w.-Bromic-Heating-App.png?v=1739518887\"\u003e\u003c\/p\u003e\n\u003cp\u003eBromic is excited to announce the new Affinity Collection of controls to their product line-up! Now, with the new Affinity Collection, you can easily control and monitor your heaters through Bromic’s dedicated app. This app brings you the power to manage your outdoor heating with the touch of a button, right from your smartphone. From basic On\/Off and Dimming functionality, to state-of-the-art features, this guide will take you through everything you need to know to make the most of this technology, transforming your outdoor space into a cozy retreat.\u003c\/p\u003e\n\u003cp\u003e\u003ciframe src=\"https:\/\/www.youtube.com\/embed\/nUBsBUA31WA\" height=\"315\" width=\"100%\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhy Use the Bromic Heating App?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-App-Hero-Image.png?v=1739520365\"\u003e\u003c\/p\u003e\n\u003cp\u003eThe Bromic Heating App isn’t just another gadget; it’s a gateway to enhancing your outdoor living experience. Imagine enjoying a perfectly heated patio during a cool evening without having to get up or fuss with complicated controls. With this app, you have the ability to:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eEasily adjust the output \u003c\/strong\u003eof your heaters to match the changing weather or your personal comfort preferences.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSet a timer \u003c\/strong\u003efor maximum efficiency to ensure your heaters are only on when in use and not left on when not in use.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eGroup heaters by zone\u003c\/strong\u003e to control multiple units within differing locations (“zones’) simultaneously, perfect for larger outdoor spaces.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSet schedules and scenes\u003c\/strong\u003e that automatically turn on or off your heaters based on your lifestyle.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThis kind of convenience and efficiency is more than just a luxury—it’s a smart way to ensure that your outdoor spaces are always ready for relaxation or entertainment, no matter the weather.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhat You’ll Need to Prepare for Setup\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/How-to-Locate-the-Serial-Number-on-Affinity-Controls.png?v=1739520904\"\u003e\u003c\/p\u003e\n\u003cp\u003eBefore you dive into using the app, make sure your Bromic heaters and controllers are installed and configured by a licensed electrical contractor. Once that’s set up, follow these simple steps to get your app up and running:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eLocate the Serial Number on your controls box:\u003c\/strong\u003e You can find this on the sticker located on the side paneling of your control box. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDownload the Bromic Heating App: \u003c\/strong\u003eFind it on the Apple Store or Google Play and install it on your smartphone or tablet. It is important to note that the Bromic Heating App is only applicable with our Affinity Collection of controls and not with any of Bromic’s Legacy Remote Controllers. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTurn on Bluetooth and Connect to the Internet: \u003c\/strong\u003eEnsure your device has both Bluetooth and an active internet connection. These are crucial for the initial setup and ongoing operation of the app. Initial configuration of the App to your controls box will need to be done within 30ft of the control box, via Bluetooth connection. Once you are set up, you can easily switch your connection to Wi-Fi if desired. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDecide which email address you will be creating an account with: \u003c\/strong\u003eYou’ll need access to this email address to create an account and verify setup. This step ensures that your account is secure and ready to use.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eGetting Started with the Bromic Heating App\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Site-Setup-SCreen-Shots.png?v=1739521513\"\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis is where the magic happens! Once you’ve created an account and verified your email address, you’ll start by naming your site (e.g., “Outdoor Kitchen”, “Deck”, or “Garden Area”) and begin connecting your controllers.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eSet Up Your Site: \u003c\/strong\u003eSelect the controllers from the list that appears on your screen. Only those located within 30ft in discovery mode will be visible. If there are multiple controls on site, you can confirm that you are setting up the correct one by verifying the serial number in the App with the serial number on the controller box match one another. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eConfigure the Controller: \u003c\/strong\u003eNext, you will want to set up the channels of controllers. It is important to configure each channel of the controller, depending on how many channels your controller box has. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eManage Your Connections: \u003c\/strong\u003eYou will be taken to a page to manage your controller’s connection. Your controllers are automatically connected via Bluetooth up until now. For more stable and flexible control, connect your controllers via Wi-Fi or Ethernet.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eComplete Setup or Add Another Controller: \u003c\/strong\u003eCongrats! You have made it to the last step where you can now continue to add additional controller boxes or invite additional users if connected on Wi-Fi. In the case that you are done adding controller boxes, and do not wish to invite additional users, select “No, go to invite users”, then select “Skip and Complete Site Creation” on the next screen, then “Done”. Once you select “Done”, you’ll be redirected to the home screen and your heaters will be ready to control.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eInvite Additional Users: \u003c\/strong\u003eWhether it be family members or guests who will need access to the heaters. The app makes this easy and secure:\u003cbr\u003e\n\u003cul\u003e\n\u003cli\u003eInvite Users: As the admin user, you can invite others to use the app. Simply go to the settings, click “Manage Users,” and send an invitation via email. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eControl Access: Not everyone needs full control. You can assign different roles to different users, ensuring that only those who need it can make changes to the heating settings. Of the two control access options to choose from, Admin or User, you can assign individuals different roles ensuring that only those who need it can make changes to the heating settings.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThis feature is particularly useful if you have frequent guests or if you rent out your home as a vacation property. It allows you to maintain control while offering convenience to others.\u003c\/p\u003e\n\u003cp\u003eBy following these steps, you’ll have your Bromic Heating App ready to go in no time, giving you seamless control over your outdoor heating system.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eNavigating the Bromic Heating App\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eOnce your setup is complete, navigating the app becomes second nature. The user interface is designed to be intuitive, offering you easy access to all the features that make your outdoor space more enjoyable.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eHome Screen: \u003c\/strong\u003eThis is your command center. Here, you can see all connected appliances, zones, and scenes. Each heater is listed with a symbol indicating its connection type—Bluetooth, WiFi, or Ethernet—so you know exactly how it’s connected.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAppliances:\u003c\/strong\u003e In this section, you can turn on each heater with a simple toggle. If your heater has a dimming feature, you can adjust the heat level using a slider from 0% to 100%. For more detailed settings, like changing the appliance name or setting a timer, just click the arrow next to the heater’s name.\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Appliances-1067x1600.png?v=1739522203\"\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eZones: \u003c\/strong\u003eFor those with multiple heaters, the Zone feature is a lifesaver. It allows you to group heaters together, so you can manage them all at once—whether you want to turn them all on, set a time, set them to the same heat level, or schedule them to switch off at a certain time.\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Zones-1067x1600.png?v=1739522230\"\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eScenes: \u003c\/strong\u003eThis feature is ideal for setting up a routine. Whether it’s turning on the heaters every evening or ensuring they switch off after a party, for residential applications or to turn all heaters off at the end of each service for commercial applications, you can schedule these actions in advance. The scene operation works on a 7-day schedule, giving you full control over your outdoor environment.\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Scenes-1067x1600.png?v=1739522255\"\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eEnhancing Your Experience with Zones and Scenes\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eLet’s dive a bit deeper into Zones and Scenes, two of the app’s most powerful features.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eZones:\u003c\/strong\u003e Imagine having a large outdoor space with different sections—perhaps a dining area, a lounging space, and a poolside corner. With Zones, you can control each area separately or together. You might want the dining area warmer during dinner but keep the lounge area cooler until after. Zones make this possible with just a few taps.\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Zones-Example-1600x900.gif?v=1739522568\"\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eScenes: \u003c\/strong\u003eThink of Scenes as your personal heating butler. Hosting a Sunday brunch? Set a scene to warm up the patio just before your guests arrive. Planning a cozy evening with family? Another scene can ensure your heaters are on and set to the perfect temperature by the time you step outside. \u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App_Setting-up-Scenes.gif?v=1739522592\"\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThese features are not just about control; they’re about creating an atmosphere. With the Bromic Heating App, you’re not just turning heaters on and off; you’re setting the mood, ensuring comfort, and enhancing the overall experience of your outdoor space.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eTroubleshooting \u0026amp; Support\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eWhile the Bromic Heating App is designed to be user-friendly, there might be times when you need a little help. Our website includes built-in troubleshooting and a detailed FAQ section that covers common issues. Additionally, customer support is always just a call or click away if you need further assistance.\u003c\/p\u003e\n\u003cp\u003eWith the Affinity Collection and the Bromic Heating App, you’re not just controlling your heaters—you’re elevating your outdoor living experience. By providing easy-to-use controls with personalized zones and customized scenes, the app allows you to enjoy warmth and comfort with minimal effort. Whether you’re hosting guests or enjoying a quiet evening outdoors, the app’s smart features ensure that your space is always perfectly heated. Here’s to creating a cozy and inviting outdoor environment with Affinity!\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\u003c\/tbody\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eConnect to Comfort\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-1_480x480.png?v=1725672230\" alt=\"\"\u003e\u003c\/p\u003e\n\u003cp\u003eTap Into Comfort\u003c\/p\u003e\n\u003cp\u003eGet more from your Bromic heaters than ever before. Our Affinity Smart-Heat™ Controls pair seamlessly to our new, state-of-the-art Bromic Heating app, where users have complete, customizable control over their comfort in the palm of their hand. Available for IOS and Android.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eThe Affinity Difference\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-App-Affinity-Difference-GIF.gif?v=1739592822\"\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eWith a range of smart capabilities, Bromic’s App helps set the stage for any outdoor space.\u003c\/p\u003e\n\u003cp\u003eWi-Fi, Bluetooth, and Ethernet Connectivity\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eEasily connect and control your outdoor heaters using either a Wi-Fi, Bluetooth, or Ethernet connection.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eAdmin control with multi-user management\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAdd or remove multiple users full access to controlling your outdoor heaters.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eComplete Integration with Smart Systems\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eOptionally integrate with your Building Management System (BMS) using 0-10V control for advanced and centralized management.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eManage an unlimited amount of heaters\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAdd as many heaters as needed across different locations for unlimited control.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eTimer \u0026amp; Schedule Settings\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eSet timers and schedules to automate your heating needs and never worry about leaving a heater on without supervision.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eVoice Control Enabled\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eTake advantage of voice control for Google Home and Amazon Alexa to adjust heat settings, hands-free.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCreate zones for sites\/rooms\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eGroup your heaters to be controlled by a single command in different zones throughout your outdoor space.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat products can be used with the Affinity On\/Off control series?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Affinity On\/Off Controls can be used with all Bromic Heating Platinum, Tungsten and Cobalt Electric and Gas Heater models.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow many heaters can I control with this controller?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eSingle Channel Controls are rated for 6kW maximum, Dual Channel controls are rated for 12 kW maximum. Both Single and Dual Channel options can control multiple heaters within their maximum capacity. Each channel can control up to 10 gas heaters.\u003c\/p\u003e\n\u003cp\u003eExamples:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eA Single 6 kW On\/Off Control is compatible with 2 Platinum 2300W Electric Heaters.\u003c\/li\u003e\n\u003cli\u003eA Dual 12 kW OnOff Control is compatible with 2 Tungsten 6000W Electric Heaters.\u003c\/li\u003e\n\u003cli\u003eA Single 6 kW On\/Off Control is compatible with up to 10 Gas Heaters.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan I control elements individually with the Affinity On\/Off control series?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eYes, when using the 12 kW Dual Channel On\/Off Control, uses can control the dual elements of these heaters individually:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003ePlatinum 4500W\u003c\/li\u003e\n\u003cli\u003eTungsten 4000W, 6000W\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eDo these controllers have a timer function?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Bromic App includes both timer\/scheduling function.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eBromic Heating App FAQs\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eCan I use the Bromic App with Bromic’s legacy controls?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNo, the App is designed for the new Affinity Collection of controls and is not backward compatible.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan multiple users access the same account?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes, permissions can be assigned to multiple users.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I group my heaters into zones for easier control? How many heaters can I add in a zone? \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes, the App provides the ability to group an endless amount of heaters into zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I set-up heating zones?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYou can watch this video for specific instructions on setting scenes and zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I put my heaters on automatic timers? Can zone groups be put on timers?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYou can watch the video for specific instructions on setting scenes and zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I create automatic schedules for my heaters?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYou can watch this video for specific instructions on setting scenes and zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I control more than one site from the same App account?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes, multiple sites can be controlled from the same App account as long as the controllers at each site are connected via WiFi or Ethernet and configured on the App account.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow many controllers can I operate from one App account?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAn unlimited number of Heater Controls in the same installation can be controlled from one App.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eDo I have to use the App to control my heaters?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eIf using the Affinity Collection of controls, you will need to download the Bromic App to complete the installation and control the heaters.\u003c\/li\u003e\n\u003cli\u003eOnce set-up, the App account can be linked to your Google Home or Alexa account to enable voice controls, or the accessory board can be used to integrate with common home automation systems via 0-10V.\u003c\/li\u003e\n\u003cli\u003eAlternatively, you can choose to install manual switches as an alternative to the App based controls [be sure to link to the switches].\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat do I do if I don’t have good WiFi service?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eA reliable Wi-Fi connection is required for using the App based controls.  You can choose to install manual switches as an alternative to the App based controls\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eDo I need to be close to the controllers if I’m going to use WiFi?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNo, you can be almost anywhere with a reliable internet connection to use the Bromic App.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I use the app and BMS capabilities at the same time?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNo, once the Controls are connected to a Business Management System or Home Automation System, that product takes over control of the Controls and the App is disabled.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eI would like to switch heaters off after a time period?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThis function is available in different settings. Firstly, when you turn on an appliance, you can also set a timer off interval. You set this each time the heater is turned on and it will then countdown to the interval duration and automatically switch the appliance off. Set this function by clicking the appliance name to go to the detailed screen and setting the timer off internal at the bottom of the screen. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eAlternatively, you can set the timer off delay using schedules. This feature is only available to WiFi connected appliances.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhere do I find the serial number of the controller?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe serial number is represented as a 14 digit code (eg CONF2C23080005). The digits will be different for each type of controller. The serial number is printed on the product label attached to the controller. It can also be located via the menu on the Bromic Smat-Heat App, under Site configuration-\u0026gt; Edit Site. All the controllers will be listed and within each controller setting you can identify the connected heaters.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I setup my controller to work with Google Home or Alexa?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAll Affinity controllers have the capability of working with Google Home or Alexa. (Unfortunately, we do not support Apple Home at this stage.)\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eUsing the Bromic Smart-Heat App, follow the installation instructions and ensure it is configured to work in WiFi (or ethernet, if you have an expansion board fitted). Note voice control will not work with Bluetooth or BMS configured setups.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eOnce you have your heaters operating with the Bromic Smart-Heat App, go to your Google Home or Alexa App and setup a new device under “Bromic Smart-Heat.” Authorize the paring by logging into the Bromic Smart-Heat App and confirming the setup.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eFor more details, refer to the instruction manual and videos available from the Bromic website.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat is a site and how do I configure my heaters?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Bromic Smart-Heat App will guide you through the installation process, step by step to configure each controller. Before you commence the installation, a little planning is required to define how to setup the heaters within the App. Sites are created to group heaters and separate site control. You can have all heaters on one site, accessible to all users or split the heaters into groups allocated to different sites. Sites function to separate user access if this is required by inviting users to each site independently (by the site admin user.)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow many heaters can I control with my App?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThere is no limitation of the number of heaters configured to a site, or the number of sites a user has access to.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat is an Admin User and how do I invite my friends?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Bromic Smart-Heat App assigns Users to sites and there are 2 types of User roles. Admin Users have complete access and control of the site setup. User roles are restricted to operational control of the appliances. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eBoth types of users are added to a site by invitation unless it is a new installation, the user that creates the site is automatically assigned as an Admin user. Admin users having complete control of the site setup are responsible for inviting other users. Go to Manage Users under the settings menu to invite new members by entering their name and email address. All members need to download the app, register, and confirm their invitation by email.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eI have registered as a user but I cannot access the App?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWhen you create an account using your email address, the registration process requires the user to validate the invitation by confirming the email address. Log into the email account and search for the Bromic Smart-Heat registration invitation email. If this is not located in the inbox, check the spam or junk folder in case the email was caught by Spam filters.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eIf you have not received the email, register again using the same details.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eNote if you mistyped the email address the invitation will not be sent to the correct email address. Simply register with the correct details.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe App reports the controller is not reachable. Why does this happen?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWhen a controller loses WiFi\/Ethernet\/Internet connection it will revert to a Bluetooth connection. However if the Bluetooth is out of range or the controller has been powered off, the App will report the controller as unreachable. In the situation this is not the case, the controller is unreachable if it is connected to another Bluetooth User.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhen I toggle the button, the setting bounces back to its original state. Why does this happen?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Bromic Smart-Heat system operates on a cloud service. This allows many users to control appliances on an array of sites. As there can be many users connected to the one site, it is possible that heaters are being controlled by other users at the same time. Another reason for the button bounce phenomena is due to connection latency. This is the time delay of the data sent to the server and response back. The cloud server is responsible to synchronize the control settings with all users connected to site. If the server detects the control settings do not match with the last received command, it will issue a restore command to sync the control settings. The button bounce phenomena will occur at times and in almost all cases the correct setting is restored within 1-2 seconds.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhere do I find the App version number?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe App version can be found by accessing the AppStore or Google Play.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eIs the App available in other languages?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes. The language set on the App is based on the Smartphone or Tablet region setting. Change the region setting to another language and the App will update. Languages currently available include German, Spanish, Italian, French, Dutch, Japanese.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I delete the Controller?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eDeleting the controller will remove the device from site and restore the configuration to factory default settings. This action can only be performed by Admin Users. Under the Bromic Smart-Heat App menu, go to Site Configuration, Edit Site, select the controller and press the Delete button at the bottom of the screen.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I rename my heaters?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe heater names can be changed within the App from the appliance screen. Go to the home screen where the heaters are listed under appliances, click the heater name to jump to the detailed screen and press on the pencil icon at the top right of the page to change the name.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I re-sort the heaters as they appear on the screen?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eFrom the home screen where the heaters are listed under appliance, scroll to the bottom and click the re-arrange button. Press, hold and drag each heater to the order desired. Save when complete.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eI forgot to turn my heaters off and no one is at home?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eA key feature of the Bromic Smart-Heat App is remote access and control. This is available for controllers configured to operate on an internet connection such as Wifi or Ethernet. Simply open the Bromic Smart-Heat App and turn off the heaters from the appliance menu.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eIf you cannot access the controller, the safety cut off timer will activate after the predefined countdown. This is set by default as 4hours and can be changed by the Admin User.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I know if my Appliances are connected to WiFi?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThere is a connection icon next to the heater name. This icon will change depending on the connection status of the heater.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhy does my Appliance switch from WiFi to Bluetooth or between other connection methods?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Affinity Smart-Heat controllers have the ability to switch connection method depending on the status of the connection. If the internet, ethernet or WiFI connection is lost, the controller will switch to other available connections and if no other connections are configured, then will default to Bluetooth connection. This ensures that the heaters can be operated at all times. Connection will restore back to the WiFi or Ethernet configuration once it is up.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat does the warning message “Controller is unreachable through Bluetooth” mean?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe controller is currently operating on a Bluetooth connection and it is not accessible due to one of the following reasons:\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003col\u003e\n\u003cli\u003eThe controller is out of range from the Smart device connecting to it.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eThe controller is currently connected and working with another Bluetooth device.\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cul\u003e\n\u003cli\u003eAll heaters connected to this controller will display the warning message.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat does the warning message “Controller is currently offline” mean?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe controller is currently powered off and cannot be accessed. All heaters connected to this controller will display the warning message.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhy can’t I setup all heaters on a single Zone?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eZones are used for controlling multiple heaters with common functions. Zones allow heaters to turn on, set all heaters to dimming level of 50%, or set lighting output to any level. It is only possible to setup zones for same type of heating appliances.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhy do my heaters which off automatically after 4hours?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eEach controller has a default 4hr timer off countdown. When the controller is operating on Bluetooth and connection has been idle for 4hrs, the heaters for this specific controller will switch off. This interval setting can be changed to 2, 4, 6, 8 or 12 hours or disabled. Each controller has its own individual settings. To change this, go to the site configuration menu, edit site, select the controller, click the controller name to go to the detailed page. At the bottom there will be a dropdown list to change the value. It is recommended to not disable this setting.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e","brand":"Bromic Heating","offers":[{"title":"Default Title","offer_id":49826938356000,"sku":"BH3130061","price":785.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0741\/9442\/0000\/files\/Bromic-Heating-Affinity-Smart-Heat-11-1-Channel-6000-Watt-Dimmer-Controller-for-Platinum-and-Tungsten-Electric-Heaters.png?v=1740617656"},{"product_id":"bromic-heating-affinity-smart-heat-11-2-channel-12000-watt-dimmer-controller-for-platinum-and-tungsten-electric-heaters","title":"Bromic Heating Affinity Smart-Heat 11\" 2-Channel 12000 Watt Dimmer Controller for Platinum and Tungsten Electric Heaters","description":"\u003cp\u003eEnjoy custom comfort with the Affinity Dimmer Series. Suitable for Bromic Platinum and Tungsten Collection electric heaters, the Affinity Dimmer Series comes in 1 and 2 channel input options – with each channel controlling up to 6000W of power. Using the Bromic Heating app, instantly and precisely adjust heat output down to 1% increments and other unique scenes and settings for ideal outdoor experiences.\u003c\/p\u003e\n\u003cp\u003eAdditional 3-Phase 5 Channel model, coming soon, is complete with an included expansion board allowing for seamless ethernet integration for a full-proof connection to your outdoor heaters or 0-10V control for Home or Business Automation integration.\u003c\/p\u003e\n\u003ch1\u003eWhat's Included\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003eDimmer Controller\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eNot Included\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eExpansion Board\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eFeatures\u003c\/h1\u003e\n\u003cp\u003eBromic’s best-in-class controls have arrived with our Affinity Smart-Heat™ Collection. The new Dimmer series streamlines installation and elevates custom comfort with incremental output management and more game-changing settings through our Bromic Heating App.\u003c\/p\u003e\n\u003ctable width=\"100%\" style=\"width: 100.079%;\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 49.5819%;\"\u003e\n\u003cdiv style=\"text-align: start;\"\u003e\u003cimg style=\"margin-bottom: 15px; float: none;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/The-Electric-Ideal-Dimmer-1600x1086_240x240.jpg?v=1725676481\"\u003e\u003c\/div\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 49.9921%;\"\u003e\n\u003cp\u003eThe Electric Ideal\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eSuitable for our Platinum and Tungsten Collection electric heaters, the Affinity Dimmer Controllers allow for incremental adjustment of heat output for precise control and more settings than ever to enjoy the comforts of your Bromic heaters.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 49.5819%;\"\u003e\n\u003cdiv style=\"text-align: start;\"\u003e\u003cimg style=\"margin-bottom: 15px; float: none;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/More-Channels-Than-Ever-Dimmer-1600x1064_240x240.jpg?v=1725676532\"\u003e\u003c\/div\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 49.9921%;\"\u003e\n\u003cp\u003eMore Channels Than Ever\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe new Affinity Dimmer Series is compatible up to 277 volt and comes in available channel options of 1, 2 or 5 – with each channel allowing for up to 6000W.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 49.5819%;\"\u003e\n\u003cdiv style=\"text-align: start;\"\u003e\u003cimg style=\"margin-bottom: 15px; float: none;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Phone-Tablet-Stack_240x240.png?v=1725665847\"\u003e\u003c\/div\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 49.9921%;\"\u003e\n\u003cp\u003eWiFi \u0026amp; Bluetooth Enabled\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAll controllers within the Affinity Collection are Wi-Fi \u0026amp; Bluetooth enabled to receive commands from our Bromic Heating App from anywhere within your Wi-Fi network or 30ft via Bluetooth.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch1\u003eSpecifications\u003c\/h1\u003e\n\u003ctable style=\"width: 100.079%; height: 183.833px;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 50.5253%; height: 18.3833px;\"\u003eBrand\u003c\/td\u003e\n\u003ctd style=\"width: 49.0487%; height: 18.3833px;\"\u003eBromic Heating\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 50.5253%; height: 18.3833px;\"\u003eModel\u003c\/td\u003e\n\u003ctd style=\"width: 49.0487%; height: 18.3833px;\"\u003eSmart-Heat Control Dimmer 2 CH\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 50.5253%; height: 18.3833px;\"\u003ePart Number\u003c\/td\u003e\n\u003ctd style=\"width: 49.0487%; height: 18.3833px;\"\u003eBH3130062\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 50.5253%; height: 18.3833px;\"\u003eNumber of Channels\u003c\/td\u003e\n\u003ctd style=\"width: 49.0487%; height: 18.3833px;\"\u003e2\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 50.5253%; height: 18.3833px;\"\u003eVoltage-Max Capacity Per Channel\u003c\/td\u003e\n\u003ctd style=\"width: 49.0487%; height: 18.3833px;\"\u003e208-277V – 6kW\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 50.5253%; height: 18.3833px;\"\u003eOperating Temperature Range\u003c\/td\u003e\n\u003ctd style=\"width: 49.0487%; height: 18.3833px;\"\u003e-4°F to +86°F\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 50.5253%; height: 18.3833px;\"\u003eNon-Operating Temperature Range\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 49.0487%; height: 18.3833px;\"\u003e-22°F to +158°F\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 50.5253%; height: 18.3833px;\"\u003eProtection Rating\u003c\/td\u003e\n\u003ctd style=\"width: 49.0487%; height: 18.3833px;\"\u003eIP54\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 50.5253%; height: 18.3833px;\"\u003eDimensions\u003c\/td\u003e\n\u003ctd style=\"width: 49.0487%; height: 18.3833px;\"\u003e11.4 x 8.0 x 6.4\"\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 50.5253%; height: 18.3833px;\"\u003eWeight\u003c\/td\u003e\n\u003ctd style=\"width: 49.0487%; height: 18.3833px;\"\u003e5.3 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch2\u003eTechnical Dimensions\u003c\/h2\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Dimmer-12CH-Dimensions-1.png?v=1725676767\"\u003e\u003c\/p\u003e\n\u003ch2\u003eMounting Options\u003c\/h2\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Mounting-Positions_ad296752-667c-417b-a346-77e5a9b5458c.png?v=1725676792\"\u003e\u003c\/p\u003e\n\u003ch2\u003eClearances\u003c\/h2\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity-Dimmer-Clearances.png?v=1725676817\"\u003e\u003c\/p\u003e\n\u003ch2\u003eAffinity Compatibility Chart\u003c\/h2\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Chart.jpg?v=1765374296\" alt=\"\"\u003e\u003c\/p\u003e\n\u003ch1\u003eWarranty\u003c\/h1\u003e\n\u003ctable style=\"width: 100.094%;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 46.6422%;\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/1-year_Warranty_Badge_6b87d735-52f4-4c48-bc3a-7a92fba0db3a.jpg?v=1714267673\" alt=\"\"\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 52.9793%;\"\u003eBromic Heating Warranty is applicable to the original owner only. In accordance with the warranty terms and conditions specified below.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003eBromic Heating or its agent (the warrantor) will furnish the ORIGINAL OWNER;\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003ea replacement Bromic Heating heater or\u003c\/li\u003e\n\u003cli\u003ea replacement part for any component part which fails.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003eThe warranty period is determined by product line from the date of purchase according to the table below:\u003c\/p\u003e\n\u003ctable style=\"width: 100.094%; height: 183.833px;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003ePlatinum Electric\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e3 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 36.7667px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 36.7667px;\"\u003ePlatinum Electric Marine\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 36.7667px;\"\u003e5 years (land-based applications); 3 years (marine vessels)\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eEclipse Pendant\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e3 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eEclipse Portable\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e3 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eTungsten Electric\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e2 years Heater (7 years on Heating Elements)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003ePlatinum Gas\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e2 years (excluding maintenance items*)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eTungsten Gas\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e2 years (excluding maintenance items*)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eTungsten Portable\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e1 year\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eAffinity Controllers\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e1 year\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp style=\"padding-left: 40px;\"\u003e\u003cem\u003e* Excludes hoses and igniters\u003c\/em\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eService and Labor Responsibility\u003c\/strong\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eUnder this limited warranty, the warrantor will provide only a replacement heater or part thereof. The owner is responsible for all other costs. \u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eSuch costs may include, but are not limited to:\u003cbr\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003eLabor charges for service, removal, or re-installation of the heater or part thereof.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eShipping and delivery charges for forwarding the new heater or replacement part from the nearest distributor and returning the claimed defective heater or part to such distributor.\u003c\/li\u003e\n\u003cli\u003eAll cost necessary or incidental for handling and administrative charges and for any materials and\/or permits required for installation of the replacement heater or part.\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003e\u003cem\u003e\u003cspan style=\"color: #000000;\"\u003e\u003cstrong\u003eIMPORTANT:\u003c\/strong\u003e\u003c\/span\u003e Bromic Heaters must be installed by a licensed technician. Installation attempted by a non-authorized agent\/technician will void the warranty.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic_Catalog_Web.pdf?v=1759801363\" rel=\"noopener\" target=\"_blank\"\u003eBromic Catalog\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic_Wireless_Controller_Catalogue_US_v2.pdf?v=1759803421\" target=\"_blank\"\u003eBromic Controls Catalog\u003c\/a\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Spec_Sheet_-_Affinity_Control_Dimmer_NA.pdf?v=1750459298\" target=\"_blank\"\u003eAffinity Control Dimmer Spec Sheet\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic-Smart-Heat-Control-Instruction-Manual-AU-UK-US_REV21.pdf?v=1725668667\" rel=\"noopener\" target=\"_blank\"\u003eInstructions Manual\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e\n\u003cdiv style=\"text-align: left;\"\u003e\n\u003ctable style=\"height: 18.8833px;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.8833px;\"\u003e\n\u003ctd style=\"height: 18.8833px;\"\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eAffinity Smart-Heat Controller Collection?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cstrong\u003eBromic Controls\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Smart-Heat™ Controller Collection\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe Affinity Smart-Heat™ Collection redefines control and connectivity. Enabled by Wi-Fi and Bluetooth, these advanced controllers offer expanded heater channel capacity and seamless integration with the Bromic app—empowering users with precise, intuitive control for every environment.\u003c\/p\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_OnOff_Series.jpg?v=1765374564\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity On\/Off Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe Affinity On\/Off Series enables connected Platinum, Tungsten or Cobalt gas or electric heaters to operate at full power with a single command, delivering straightforward, reliable control for any outdoor space.\u003c\/p\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Dimmer_Series.jpg?v=1765374623\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Dimmer Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eCompatible with Platinum, Tungsten, and Cobalt electric heaters, the Affinity Dimmer Series provides instant, precise heat adjustment in 1% increments, offering customized control for any outdoor environment.\u003c\/p\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Eclipse_Series.jpg?v=1765374653\" alt=\"\" style=\"display: block; margin-left: auto; margin-right: auto;\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Eclipse Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eDesigned for the Eclipse Collection, the Affinity Eclipse Series provides precise, incremental control over both heat and integrated LED lighting, delivering tailored ambience with every use.\u003c\/p\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cstrong\u003eTap Into Comfort\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eGet more from your Bromic heaters than ever before. Our Affinity Smart-Heat™ Controls pair seamlessly via Wi-Fi, Bluetooth or optional Ethernet connection to our new Bromic Heating app, where users have complete, customizable control over their comfort in the palm of their hand:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWiFi, Bluetooth or Ethernet connectivity\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eComplete control of heat output with On\/Off and Dimming functionality\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eMulti-heater management of unlimited connected controllers\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eCreate heater grouping within zones\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eTimer \u0026amp; schedule settings\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eVoice control integration with Amazon Alexa \u0026amp; Google Home\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eManage multiple sites from one app\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eAdmin control with multi-user management\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eConnect with home automation or building management systems\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Manual_Wall_Switch_Series.jpg?v=1765374713\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eManual Wall Switch Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAvailable in single and double-channel models for both indoor and outdoor use, the Manual Wall Switch Series provides simple, dependable on\/off control for any heating configuration.\u003c\/p\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Expansion_Board.jpg?v=1765374745\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Expansion Board\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eCompatible with 1- and 2-channel On\/Off and Dimmer models, the Affinity Expansion Board enables seamless Ethernet integration for reliable connectivity across outdoor heating systems. Equipped with 0-10V connections, it easily interfaces with home automation and business management systems for complete control.\u003c\/p\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cstrong\u003eAffinity Compatibility Chart\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Chart.jpg?v=1765374296\"\u003e\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cdiv style=\"text-align: left;\"\u003e\n\u003ctable style=\"height: 18.8833px;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.8833px;\"\u003e\n\u003ctd style=\"height: 18.8833px;\"\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow to Use the New Bromic Heating App?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Eclipse-Electric-w.-Bromic-Heating-App.png?v=1739518887\"\u003e\u003c\/p\u003e\n\u003cp\u003eBromic is excited to announce the new Affinity Collection of controls to their product line-up! Now, with the new Affinity Collection, you can easily control and monitor your heaters through Bromic’s dedicated app. This app brings you the power to manage your outdoor heating with the touch of a button, right from your smartphone. From basic On\/Off and Dimming functionality, to state-of-the-art features, this guide will take you through everything you need to know to make the most of this technology, transforming your outdoor space into a cozy retreat.\u003c\/p\u003e\n\u003cp\u003e\u003ciframe src=\"https:\/\/www.youtube.com\/embed\/nUBsBUA31WA\" height=\"315\" width=\"100%\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhy Use the Bromic Heating App?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-App-Hero-Image.png?v=1739520365\"\u003e\u003c\/p\u003e\n\u003cp\u003eThe Bromic Heating App isn’t just another gadget; it’s a gateway to enhancing your outdoor living experience. Imagine enjoying a perfectly heated patio during a cool evening without having to get up or fuss with complicated controls. With this app, you have the ability to:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eEasily adjust the output \u003c\/strong\u003eof your heaters to match the changing weather or your personal comfort preferences.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSet a timer \u003c\/strong\u003efor maximum efficiency to ensure your heaters are only on when in use and not left on when not in use.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eGroup heaters by zone\u003c\/strong\u003e to control multiple units within differing locations (“zones’) simultaneously, perfect for larger outdoor spaces.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSet schedules and scenes\u003c\/strong\u003e that automatically turn on or off your heaters based on your lifestyle.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThis kind of convenience and efficiency is more than just a luxury—it’s a smart way to ensure that your outdoor spaces are always ready for relaxation or entertainment, no matter the weather.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhat You’ll Need to Prepare for Setup\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/How-to-Locate-the-Serial-Number-on-Affinity-Controls.png?v=1739520904\"\u003e\u003c\/p\u003e\n\u003cp\u003eBefore you dive into using the app, make sure your Bromic heaters and controllers are installed and configured by a licensed electrical contractor. Once that’s set up, follow these simple steps to get your app up and running:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eLocate the Serial Number on your controls box:\u003c\/strong\u003e You can find this on the sticker located on the side paneling of your control box. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDownload the Bromic Heating App: \u003c\/strong\u003eFind it on the Apple Store or Google Play and install it on your smartphone or tablet. It is important to note that the Bromic Heating App is only applicable with our Affinity Collection of controls and not with any of Bromic’s Legacy Remote Controllers. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTurn on Bluetooth and Connect to the Internet: \u003c\/strong\u003eEnsure your device has both Bluetooth and an active internet connection. These are crucial for the initial setup and ongoing operation of the app. Initial configuration of the App to your controls box will need to be done within 30ft of the control box, via Bluetooth connection. Once you are set up, you can easily switch your connection to Wi-Fi if desired. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDecide which email address you will be creating an account with: \u003c\/strong\u003eYou’ll need access to this email address to create an account and verify setup. This step ensures that your account is secure and ready to use.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eGetting Started with the Bromic Heating App\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Site-Setup-SCreen-Shots.png?v=1739521513\"\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis is where the magic happens! Once you’ve created an account and verified your email address, you’ll start by naming your site (e.g., “Outdoor Kitchen”, “Deck”, or “Garden Area”) and begin connecting your controllers.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eSet Up Your Site: \u003c\/strong\u003eSelect the controllers from the list that appears on your screen. Only those located within 30ft in discovery mode will be visible. If there are multiple controls on site, you can confirm that you are setting up the correct one by verifying the serial number in the App with the serial number on the controller box match one another. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eConfigure the Controller: \u003c\/strong\u003eNext, you will want to set up the channels of controllers. It is important to configure each channel of the controller, depending on how many channels your controller box has. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eManage Your Connections: \u003c\/strong\u003eYou will be taken to a page to manage your controller’s connection. Your controllers are automatically connected via Bluetooth up until now. For more stable and flexible control, connect your controllers via Wi-Fi or Ethernet.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eComplete Setup or Add Another Controller: \u003c\/strong\u003eCongrats! You have made it to the last step where you can now continue to add additional controller boxes or invite additional users if connected on Wi-Fi. In the case that you are done adding controller boxes, and do not wish to invite additional users, select “No, go to invite users”, then select “Skip and Complete Site Creation” on the next screen, then “Done”. Once you select “Done”, you’ll be redirected to the home screen and your heaters will be ready to control.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eInvite Additional Users: \u003c\/strong\u003eWhether it be family members or guests who will need access to the heaters. The app makes this easy and secure:\u003cbr\u003e\n\u003cul\u003e\n\u003cli\u003eInvite Users: As the admin user, you can invite others to use the app. Simply go to the settings, click “Manage Users,” and send an invitation via email. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eControl Access: Not everyone needs full control. You can assign different roles to different users, ensuring that only those who need it can make changes to the heating settings. Of the two control access options to choose from, Admin or User, you can assign individuals different roles ensuring that only those who need it can make changes to the heating settings.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThis feature is particularly useful if you have frequent guests or if you rent out your home as a vacation property. It allows you to maintain control while offering convenience to others.\u003c\/p\u003e\n\u003cp\u003eBy following these steps, you’ll have your Bromic Heating App ready to go in no time, giving you seamless control over your outdoor heating system.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eNavigating the Bromic Heating App\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eOnce your setup is complete, navigating the app becomes second nature. The user interface is designed to be intuitive, offering you easy access to all the features that make your outdoor space more enjoyable.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eHome Screen: \u003c\/strong\u003eThis is your command center. Here, you can see all connected appliances, zones, and scenes. Each heater is listed with a symbol indicating its connection type—Bluetooth, WiFi, or Ethernet—so you know exactly how it’s connected.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAppliances:\u003c\/strong\u003e In this section, you can turn on each heater with a simple toggle. If your heater has a dimming feature, you can adjust the heat level using a slider from 0% to 100%. For more detailed settings, like changing the appliance name or setting a timer, just click the arrow next to the heater’s name.\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Appliances-1067x1600.png?v=1739522203\"\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eZones: \u003c\/strong\u003eFor those with multiple heaters, the Zone feature is a lifesaver. It allows you to group heaters together, so you can manage them all at once—whether you want to turn them all on, set a time, set them to the same heat level, or schedule them to switch off at a certain time.\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Zones-1067x1600.png?v=1739522230\"\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eScenes: \u003c\/strong\u003eThis feature is ideal for setting up a routine. Whether it’s turning on the heaters every evening or ensuring they switch off after a party, for residential applications or to turn all heaters off at the end of each service for commercial applications, you can schedule these actions in advance. The scene operation works on a 7-day schedule, giving you full control over your outdoor environment.\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Scenes-1067x1600.png?v=1739522255\"\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eEnhancing Your Experience with Zones and Scenes\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eLet’s dive a bit deeper into Zones and Scenes, two of the app’s most powerful features.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eZones:\u003c\/strong\u003e Imagine having a large outdoor space with different sections—perhaps a dining area, a lounging space, and a poolside corner. With Zones, you can control each area separately or together. You might want the dining area warmer during dinner but keep the lounge area cooler until after. Zones make this possible with just a few taps.\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Zones-Example-1600x900.gif?v=1739522568\"\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eScenes: \u003c\/strong\u003eThink of Scenes as your personal heating butler. Hosting a Sunday brunch? Set a scene to warm up the patio just before your guests arrive. Planning a cozy evening with family? Another scene can ensure your heaters are on and set to the perfect temperature by the time you step outside. \u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App_Setting-up-Scenes.gif?v=1739522592\"\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThese features are not just about control; they’re about creating an atmosphere. With the Bromic Heating App, you’re not just turning heaters on and off; you’re setting the mood, ensuring comfort, and enhancing the overall experience of your outdoor space.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eTroubleshooting \u0026amp; Support\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eWhile the Bromic Heating App is designed to be user-friendly, there might be times when you need a little help. Our website includes built-in troubleshooting and a detailed FAQ section that covers common issues. Additionally, customer support is always just a call or click away if you need further assistance.\u003c\/p\u003e\n\u003cp\u003eWith the Affinity Collection and the Bromic Heating App, you’re not just controlling your heaters—you’re elevating your outdoor living experience. By providing easy-to-use controls with personalized zones and customized scenes, the app allows you to enjoy warmth and comfort with minimal effort. Whether you’re hosting guests or enjoying a quiet evening outdoors, the app’s smart features ensure that your space is always perfectly heated. Here’s to creating a cozy and inviting outdoor environment with Affinity!\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\u003c\/tbody\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eConnect to Comfort\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-1_480x480.png?v=1725672230\" alt=\"\"\u003e\u003c\/p\u003e\n\u003cp\u003eTap Into Comfort\u003c\/p\u003e\n\u003cp\u003eGet more from your Bromic heaters than ever before. Our Affinity Smart-Heat™ Controls pair seamlessly to our new, state-of-the-art Bromic Heating app, where users have complete, customizable control over their comfort in the palm of their hand. Available for IOS and Android.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eThe Affinity Difference\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-App-Affinity-Difference-GIF.gif?v=1739592822\"\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eWith a range of smart capabilities, Bromic’s App helps set the stage for any outdoor space.\u003c\/p\u003e\n\u003cp\u003eWi-Fi, Bluetooth, and Ethernet Connectivity\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eEasily connect and control your outdoor heaters using either a Wi-Fi, Bluetooth, or Ethernet connection.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eAdmin control with multi-user management\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAdd or remove multiple users full access to controlling your outdoor heaters.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eComplete Integration with Smart Systems\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eOptionally integrate with your Building Management System (BMS) using 0-10V control for advanced and centralized management.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eManage an unlimited amount of heaters\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAdd as many heaters as needed across different locations for unlimited control.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eTimer \u0026amp; Schedule Settings\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eSet timers and schedules to automate your heating needs and never worry about leaving a heater on without supervision.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eVoice Control Enabled\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eTake advantage of voice control for Google Home and Amazon Alexa to adjust heat settings, hands-free.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCreate zones for sites\/rooms\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eGroup your heaters to be controlled by a single command in different zones throughout your outdoor space.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat products can be used with the Affinity On\/Off control series?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Affinity On\/Off Controls can be used with all Bromic Heating Platinum, Tungsten and Cobalt Electric and Gas Heater models.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow many heaters can I control with this controller?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eSingle Channel Controls are rated for 6kW maximum, Dual Channel controls are rated for 12 kW maximum. Both Single and Dual Channel options can control multiple heaters within their maximum capacity. Each channel can control up to 10 gas heaters.\u003c\/p\u003e\n\u003cp\u003eExamples:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eA Single 6 kW On\/Off Control is compatible with 2 Platinum 2300W Electric Heaters.\u003c\/li\u003e\n\u003cli\u003eA Dual 12 kW OnOff Control is compatible with 2 Tungsten 6000W Electric Heaters.\u003c\/li\u003e\n\u003cli\u003eA Single 6 kW On\/Off Control is compatible with up to 10 Gas Heaters.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan I control elements individually with the Affinity On\/Off control series?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eYes, when using the 12 kW Dual Channel On\/Off Control, uses can control the dual elements of these heaters individually:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003ePlatinum 4500W\u003c\/li\u003e\n\u003cli\u003eTungsten 4000W, 6000W\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eDo these controllers have a timer function?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Bromic App includes both timer\/scheduling function.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eBromic Heating App FAQs\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eCan I use the Bromic App with Bromic’s legacy controls?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNo, the App is designed for the new Affinity Collection of controls and is not backward compatible.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan multiple users access the same account?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes, permissions can be assigned to multiple users.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I group my heaters into zones for easier control? How many heaters can I add in a zone? \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes, the App provides the ability to group an endless amount of heaters into zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I set-up heating zones?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYou can watch this video for specific instructions on setting scenes and zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I put my heaters on automatic timers? Can zone groups be put on timers?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYou can watch the video for specific instructions on setting scenes and zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I create automatic schedules for my heaters?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYou can watch this video for specific instructions on setting scenes and zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I control more than one site from the same App account?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes, multiple sites can be controlled from the same App account as long as the controllers at each site are connected via WiFi or Ethernet and configured on the App account.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow many controllers can I operate from one App account?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAn unlimited number of Heater Controls in the same installation can be controlled from one App.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eDo I have to use the App to control my heaters?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eIf using the Affinity Collection of controls, you will need to download the Bromic App to complete the installation and control the heaters.\u003c\/li\u003e\n\u003cli\u003eOnce set-up, the App account can be linked to your Google Home or Alexa account to enable voice controls, or the accessory board can be used to integrate with common home automation systems via 0-10V.\u003c\/li\u003e\n\u003cli\u003eAlternatively, you can choose to install manual switches as an alternative to the App based controls [be sure to link to the switches].\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat do I do if I don’t have good WiFi service?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eA reliable Wi-Fi connection is required for using the App based controls.  You can choose to install manual switches as an alternative to the App based controls\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eDo I need to be close to the controllers if I’m going to use WiFi?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNo, you can be almost anywhere with a reliable internet connection to use the Bromic App.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I use the app and BMS capabilities at the same time?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNo, once the Controls are connected to a Business Management System or Home Automation System, that product takes over control of the Controls and the App is disabled.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eI would like to switch heaters off after a time period?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThis function is available in different settings. Firstly, when you turn on an appliance, you can also set a timer off interval. You set this each time the heater is turned on and it will then countdown to the interval duration and automatically switch the appliance off. Set this function by clicking the appliance name to go to the detailed screen and setting the timer off internal at the bottom of the screen. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eAlternatively, you can set the timer off delay using schedules. This feature is only available to WiFi connected appliances.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhere do I find the serial number of the controller?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe serial number is represented as a 14 digit code (eg CONF2C23080005). The digits will be different for each type of controller. The serial number is printed on the product label attached to the controller. It can also be located via the menu on the Bromic Smat-Heat App, under Site configuration-\u0026gt; Edit Site. All the controllers will be listed and within each controller setting you can identify the connected heaters.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I setup my controller to work with Google Home or Alexa?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAll Affinity controllers have the capability of working with Google Home or Alexa. (Unfortunately, we do not support Apple Home at this stage.)\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eUsing the Bromic Smart-Heat App, follow the installation instructions and ensure it is configured to work in WiFi (or ethernet, if you have an expansion board fitted). Note voice control will not work with Bluetooth or BMS configured setups.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eOnce you have your heaters operating with the Bromic Smart-Heat App, go to your Google Home or Alexa App and setup a new device under “Bromic Smart-Heat.” Authorize the paring by logging into the Bromic Smart-Heat App and confirming the setup.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eFor more details, refer to the instruction manual and videos available from the Bromic website.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat is a site and how do I configure my heaters?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Bromic Smart-Heat App will guide you through the installation process, step by step to configure each controller. Before you commence the installation, a little planning is required to define how to setup the heaters within the App. Sites are created to group heaters and separate site control. You can have all heaters on one site, accessible to all users or split the heaters into groups allocated to different sites. Sites function to separate user access if this is required by inviting users to each site independently (by the site admin user.)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow many heaters can I control with my App?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThere is no limitation of the number of heaters configured to a site, or the number of sites a user has access to.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat is an Admin User and how do I invite my friends?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Bromic Smart-Heat App assigns Users to sites and there are 2 types of User roles. Admin Users have complete access and control of the site setup. User roles are restricted to operational control of the appliances. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eBoth types of users are added to a site by invitation unless it is a new installation, the user that creates the site is automatically assigned as an Admin user. Admin users having complete control of the site setup are responsible for inviting other users. Go to Manage Users under the settings menu to invite new members by entering their name and email address. All members need to download the app, register, and confirm their invitation by email.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eI have registered as a user but I cannot access the App?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWhen you create an account using your email address, the registration process requires the user to validate the invitation by confirming the email address. Log into the email account and search for the Bromic Smart-Heat registration invitation email. If this is not located in the inbox, check the spam or junk folder in case the email was caught by Spam filters.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eIf you have not received the email, register again using the same details.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eNote if you mistyped the email address the invitation will not be sent to the correct email address. Simply register with the correct details.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe App reports the controller is not reachable. Why does this happen?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWhen a controller loses WiFi\/Ethernet\/Internet connection it will revert to a Bluetooth connection. However if the Bluetooth is out of range or the controller has been powered off, the App will report the controller as unreachable. In the situation this is not the case, the controller is unreachable if it is connected to another Bluetooth User.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhen I toggle the button, the setting bounces back to its original state. Why does this happen?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Bromic Smart-Heat system operates on a cloud service. This allows many users to control appliances on an array of sites. As there can be many users connected to the one site, it is possible that heaters are being controlled by other users at the same time. Another reason for the button bounce phenomena is due to connection latency. This is the time delay of the data sent to the server and response back. The cloud server is responsible to synchronize the control settings with all users connected to site. If the server detects the control settings do not match with the last received command, it will issue a restore command to sync the control settings. The button bounce phenomena will occur at times and in almost all cases the correct setting is restored within 1-2 seconds.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhere do I find the App version number?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe App version can be found by accessing the AppStore or Google Play.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eIs the App available in other languages?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes. The language set on the App is based on the Smartphone or Tablet region setting. Change the region setting to another language and the App will update. Languages currently available include German, Spanish, Italian, French, Dutch, Japanese.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I delete the Controller?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eDeleting the controller will remove the device from site and restore the configuration to factory default settings. This action can only be performed by Admin Users. Under the Bromic Smart-Heat App menu, go to Site Configuration, Edit Site, select the controller and press the Delete button at the bottom of the screen.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I rename my heaters?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe heater names can be changed within the App from the appliance screen. Go to the home screen where the heaters are listed under appliances, click the heater name to jump to the detailed screen and press on the pencil icon at the top right of the page to change the name.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I re-sort the heaters as they appear on the screen?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eFrom the home screen where the heaters are listed under appliance, scroll to the bottom and click the re-arrange button. Press, hold and drag each heater to the order desired. Save when complete.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eI forgot to turn my heaters off and no one is at home?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eA key feature of the Bromic Smart-Heat App is remote access and control. This is available for controllers configured to operate on an internet connection such as Wifi or Ethernet. Simply open the Bromic Smart-Heat App and turn off the heaters from the appliance menu.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eIf you cannot access the controller, the safety cut off timer will activate after the predefined countdown. This is set by default as 4hours and can be changed by the Admin User.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I know if my Appliances are connected to WiFi?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThere is a connection icon next to the heater name. This icon will change depending on the connection status of the heater.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhy does my Appliance switch from WiFi to Bluetooth or between other connection methods?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Affinity Smart-Heat controllers have the ability to switch connection method depending on the status of the connection. If the internet, ethernet or WiFI connection is lost, the controller will switch to other available connections and if no other connections are configured, then will default to Bluetooth connection. This ensures that the heaters can be operated at all times. Connection will restore back to the WiFi or Ethernet configuration once it is up.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat does the warning message “Controller is unreachable through Bluetooth” mean?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe controller is currently operating on a Bluetooth connection and it is not accessible due to one of the following reasons:\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003col\u003e\n\u003cli\u003eThe controller is out of range from the Smart device connecting to it.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eThe controller is currently connected and working with another Bluetooth device.\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cul\u003e\n\u003cli\u003eAll heaters connected to this controller will display the warning message.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat does the warning message “Controller is currently offline” mean?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe controller is currently powered off and cannot be accessed. All heaters connected to this controller will display the warning message.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhy can’t I setup all heaters on a single Zone?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eZones are used for controlling multiple heaters with common functions. Zones allow heaters to turn on, set all heaters to dimming level of 50%, or set lighting output to any level. It is only possible to setup zones for same type of heating appliances.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhy do my heaters which off automatically after 4hours?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eEach controller has a default 4hr timer off countdown. When the controller is operating on Bluetooth and connection has been idle for 4hrs, the heaters for this specific controller will switch off. This interval setting can be changed to 2, 4, 6, 8 or 12 hours or disabled. Each controller has its own individual settings. To change this, go to the site configuration menu, edit site, select the controller, click the controller name to go to the detailed page. At the bottom there will be a dropdown list to change the value. It is recommended to not disable this setting.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e","brand":"Bromic Heating","offers":[{"title":"Default Title","offer_id":49826938388768,"sku":"BH3130062","price":1233.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0741\/9442\/0000\/files\/Bromic-Heating-Affinity-Smart-Heat-11-2-Channel-12000-Watt-Dimmer-Controller-for-Platinum-and-Tungsten-Electric-Heaters.png?v=1740617662"},{"product_id":"bromic-heating-affinity-smart-heat-20-5-channel-30000-watt-dimmer-controller-for-platinum-and-tungsten-electric-heaters","title":"Bromic Heating Affinity Smart-Heat 20\" 5-Channel 30000 Watt Dimmer Controller for Platinum and Tungsten Electric Heaters","description":"\u003cp\u003eEnjoy custom comfort with the Affinity Dimmer Series. Suitable for Bromic Platinum and Tungsten Collection electric heaters, the Affinity Dimmer Series comes in 1 and 2 channel input options – with each channel controlling up to 6000W of power. Using the Bromic Heating app, instantly and precisely adjust heat output down to 1% increments and other unique scenes and settings for ideal outdoor experiences.\u003c\/p\u003e\n\u003cp\u003eAdditional 3-Phase 5 Channel model, coming soon, is complete with an included expansion board allowing for seamless ethernet integration for a full-proof connection to your outdoor heaters or 0-10V control for Home or Business Automation integration.\u003c\/p\u003e\n\u003ch1\u003eWhat's Included\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003eDimmer Controller\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eFeatures\u003c\/h1\u003e\n\u003cp\u003eBromic’s best-in-class controls have arrived with our Affinity Smart-Heat™ Collection. The new Dimmer series streamlines installation and elevates custom comfort with incremental output management and more game-changing settings through our Bromic Heating App.\u003c\/p\u003e\n\u003ctable style=\"width: 100.079%;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 49.5819%;\"\u003e\n\u003cdiv style=\"text-align: start;\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/The-Electric-Ideal-Dimmer-1600x1086_240x240.jpg?v=1725676481\" alt=\"\" style=\"margin-bottom: 15px; float: none;\"\u003e\u003c\/div\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 49.9921%;\"\u003e\n\u003cp\u003eThe Electric Ideal\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eSuitable for our Platinum and Tungsten Collection electric heaters, the Affinity Dimmer Controllers allow for incremental adjustment of heat output for precise control and more settings than ever to enjoy the comforts of your Bromic heaters.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 49.5819%;\"\u003e\n\u003cdiv style=\"text-align: start;\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/More-Channels-Than-Ever-Dimmer-1600x1064_240x240.jpg?v=1725676532\" alt=\"\" style=\"margin-bottom: 15px; float: none;\"\u003e\u003c\/div\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 49.9921%;\"\u003e\n\u003cp\u003eMore Channels Than Ever\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe new Affinity Dimmer Series is compatible up to 277 volt and comes in available channel options of 1, 2 or 5 – with each channel allowing for up to 6000W.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 49.5819%;\"\u003e\n\u003cdiv style=\"text-align: start;\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Phone-Tablet-Stack_240x240.png?v=1725665847\" alt=\"\" style=\"margin-bottom: 15px; float: none;\"\u003e\u003c\/div\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 49.9921%;\"\u003e\n\u003cp\u003eWiFi \u0026amp; Bluetooth Enabled\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAll controllers within the Affinity Collection are Wi-Fi \u0026amp; Bluetooth enabled to receive commands from our Bromic Heating App from anywhere within your Wi-Fi network or 30ft via Bluetooth.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch1\u003eSpecifications\u003c\/h1\u003e\n\u003ctable width=\"100%\" style=\"width: 100.079%; height: 183.833px;\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 50.5253%; height: 18.3833px;\"\u003eBrand\u003c\/td\u003e\n\u003ctd style=\"width: 49.0487%; height: 18.3833px;\"\u003eBromic Heating\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 50.5253%; height: 18.3833px;\"\u003eModel\u003c\/td\u003e\n\u003ctd style=\"width: 49.0487%; height: 18.3833px;\"\u003eSmart-Heat Control Dimmer 5 CH\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 50.5253%; height: 18.3833px;\"\u003ePart Number\u003c\/td\u003e\n\u003ctd style=\"width: 49.0487%; height: 18.3833px;\"\u003eBH3130063\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 50.5253%; height: 18.3833px;\"\u003eNumber of Channels\u003c\/td\u003e\n\u003ctd style=\"width: 49.0487%; height: 18.3833px;\"\u003e5\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 50.5253%; height: 18.3833px;\"\u003eVoltage-Max Capacity Per Channel\u003c\/td\u003e\n\u003ctd style=\"width: 49.0487%; height: 18.3833px;\"\u003e3N-220\/380V – 6kW\u003cbr\u003e3N-230\/400V – 6kW\u003cbr\u003e3N-240\/415V – 6kW\u003cbr\u003e3N-277\/480V – 6kW\u003cbr\u003e3- 120\/208V – 6kW\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 50.5253%; height: 18.3833px;\"\u003eOperating Temperature Range\u003c\/td\u003e\n\u003ctd style=\"width: 49.0487%; height: 18.3833px;\"\u003e-4°F to +86°F\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 50.5253%; height: 18.3833px;\"\u003eNon-Operating Temperature Range\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 49.0487%; height: 18.3833px;\"\u003e-22°F to +158°F\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 50.5253%; height: 18.3833px;\"\u003eProtection Rating\u003c\/td\u003e\n\u003ctd style=\"width: 49.0487%; height: 18.3833px;\"\u003eIP54\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 50.5253%; height: 18.3833px;\"\u003eDimensions\u003c\/td\u003e\n\u003ctd style=\"width: 49.0487%; height: 18.3833px;\"\u003e19.7 x 13.4 x 10.0\"\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 50.5253%; height: 18.3833px;\"\u003eWeight\u003c\/td\u003e\n\u003ctd style=\"width: 49.0487%; height: 18.3833px;\"\u003e27.6 lbs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch2\u003eTechnical Dimensions\u003c\/h2\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Dimmer-OnOff-5CH-Dimensions-1024x675.png?v=1725678181\"\u003e\u003c\/p\u003e\n\u003ch2\u003eMounting Options\u003c\/h2\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Mounting-Positions_ad296752-667c-417b-a346-77e5a9b5458c.png?v=1725676792\" alt=\"\"\u003e\u003c\/p\u003e\n\u003ch2\u003eClearances\u003c\/h2\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity-Dimmer-Clearances.png?v=1725676817\" alt=\"\"\u003e\u003c\/p\u003e\n\u003ch2\u003eAffinity Compatibility Chart\u003c\/h2\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Chart.jpg?v=1765374296\" alt=\"\"\u003e\u003c\/p\u003e\n\u003ch1\u003eWarranty\u003c\/h1\u003e\n\u003ctable style=\"width: 100.094%;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 46.6422%;\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/1-year_Warranty_Badge_6b87d735-52f4-4c48-bc3a-7a92fba0db3a.jpg?v=1714267673\" alt=\"\"\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 52.9793%;\"\u003eBromic Heating Warranty is applicable to the original owner only. In accordance with the warranty terms and conditions specified below.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003eBromic Heating or its agent (the warrantor) will furnish the ORIGINAL OWNER;\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003ea replacement Bromic Heating heater or\u003c\/li\u003e\n\u003cli\u003ea replacement part for any component part which fails.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003eThe warranty period is determined by product line from the date of purchase according to the table below:\u003c\/p\u003e\n\u003ctable style=\"width: 100.094%; height: 183.833px;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003ePlatinum Electric\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e3 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 36.7667px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 36.7667px;\"\u003ePlatinum Electric Marine\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 36.7667px;\"\u003e5 years (land-based applications); 3 years (marine vessels)\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eEclipse Pendant\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e3 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eEclipse Portable\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e3 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eTungsten Electric\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e2 years Heater (7 years on Heating Elements)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003ePlatinum Gas\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e2 years (excluding maintenance items*)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eTungsten Gas\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e2 years (excluding maintenance items*)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eTungsten Portable\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e1 year\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eAffinity Controllers\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e1 year\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp style=\"padding-left: 40px;\"\u003e\u003cem\u003e* Excludes hoses and igniters\u003c\/em\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eService and Labor Responsibility\u003c\/strong\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eUnder this limited warranty, the warrantor will provide only a replacement heater or part thereof. The owner is responsible for all other costs. \u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eSuch costs may include, but are not limited to:\u003cbr\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003eLabor charges for service, removal, or re-installation of the heater or part thereof.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eShipping and delivery charges for forwarding the new heater or replacement part from the nearest distributor and returning the claimed defective heater or part to such distributor.\u003c\/li\u003e\n\u003cli\u003eAll cost necessary or incidental for handling and administrative charges and for any materials and\/or permits required for installation of the replacement heater or part.\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003e\u003cem\u003e\u003cspan style=\"color: #000000;\"\u003e\u003cstrong\u003eIMPORTANT:\u003c\/strong\u003e\u003c\/span\u003e Bromic Heaters must be installed by a licensed technician. Installation attempted by a non-authorized agent\/technician will void the warranty.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic_Catalog_Web.pdf?v=1759801363\" target=\"_blank\"\u003eBromic Catalog\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic_Wireless_Controller_Catalogue_US_v2.pdf?v=1759803421\" rel=\"noopener\" target=\"_blank\"\u003eBromic Controls Catalog\u003c\/a\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Spec_Sheet_-_Affinity_Control_Dimmer_NA.pdf?v=1750459298\" rel=\"noopener\" target=\"_blank\"\u003eAffinity Control Dimmer Spec Sheet\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic-Smart-Heat-Control-Instruction-Manual-AU-UK-US_REV21.pdf?v=1725668667\" target=\"_blank\"\u003eInstructions Manual\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Affinity_Smart_Heat_5_Channel_Controls_One_Sheeter.pdf?v=1785037208\" rel=\"noopener\" target=\"_blank\"\u003eAffinity 5-Channel Control System Sheet\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e\n\u003cdiv style=\"text-align: left;\"\u003e\n\u003ctable style=\"height: 18.8833px;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.8833px;\"\u003e\n\u003ctd style=\"height: 18.8833px;\"\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eAffinity Smart-Heat Controller Collection?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cstrong\u003eBromic Controls\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Smart-Heat™ Controller Collection\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe Affinity Smart-Heat™ Collection redefines control and connectivity. Enabled by Wi-Fi and Bluetooth, these advanced controllers offer expanded heater channel capacity and seamless integration with the Bromic app—empowering users with precise, intuitive control for every environment.\u003c\/p\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_OnOff_Series.jpg?v=1765374564\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity On\/Off Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe Affinity On\/Off Series enables connected Platinum, Tungsten or Cobalt gas or electric heaters to operate at full power with a single command, delivering straightforward, reliable control for any outdoor space.\u003c\/p\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Dimmer_Series.jpg?v=1765374623\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Dimmer Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eCompatible with Platinum, Tungsten, and Cobalt electric heaters, the Affinity Dimmer Series provides instant, precise heat adjustment in 1% increments, offering customized control for any outdoor environment.\u003c\/p\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Eclipse_Series.jpg?v=1765374653\" alt=\"\" style=\"display: block; margin-left: auto; margin-right: auto;\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Eclipse Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eDesigned for the Eclipse Collection, the Affinity Eclipse Series provides precise, incremental control over both heat and integrated LED lighting, delivering tailored ambience with every use.\u003c\/p\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cstrong\u003eTap Into Comfort\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eGet more from your Bromic heaters than ever before. Our Affinity Smart-Heat™ Controls pair seamlessly via Wi-Fi, Bluetooth or optional Ethernet connection to our new Bromic Heating app, where users have complete, customizable control over their comfort in the palm of their hand:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWiFi, Bluetooth or Ethernet connectivity\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eComplete control of heat output with On\/Off and Dimming functionality\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eMulti-heater management of unlimited connected controllers\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eCreate heater grouping within zones\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eTimer \u0026amp; schedule settings\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eVoice control integration with Amazon Alexa \u0026amp; Google Home\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eManage multiple sites from one app\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eAdmin control with multi-user management\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eConnect with home automation or building management systems\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Manual_Wall_Switch_Series.jpg?v=1765374713\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eManual Wall Switch Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAvailable in single and double-channel models for both indoor and outdoor use, the Manual Wall Switch Series provides simple, dependable on\/off control for any heating configuration.\u003c\/p\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Expansion_Board.jpg?v=1765374745\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Expansion Board\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eCompatible with 1- and 2-channel On\/Off and Dimmer models, the Affinity Expansion Board enables seamless Ethernet integration for reliable connectivity across outdoor heating systems. Equipped with 0-10V connections, it easily interfaces with home automation and business management systems for complete control.\u003c\/p\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cstrong\u003eAffinity Compatibility Chart\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Chart.jpg?v=1765374296\"\u003e\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cdiv style=\"text-align: left;\"\u003e\n\u003ctable style=\"height: 18.8833px;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.8833px;\"\u003e\n\u003ctd style=\"height: 18.8833px;\"\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow to Use the New Bromic Heating App?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Eclipse-Electric-w.-Bromic-Heating-App.png?v=1739518887\"\u003e\u003c\/p\u003e\n\u003cp\u003eBromic is excited to announce the new Affinity Collection of controls to their product line-up! Now, with the new Affinity Collection, you can easily control and monitor your heaters through Bromic’s dedicated app. This app brings you the power to manage your outdoor heating with the touch of a button, right from your smartphone. From basic On\/Off and Dimming functionality, to state-of-the-art features, this guide will take you through everything you need to know to make the most of this technology, transforming your outdoor space into a cozy retreat.\u003c\/p\u003e\n\u003cp\u003e\u003ciframe src=\"https:\/\/www.youtube.com\/embed\/nUBsBUA31WA\" height=\"315\" width=\"100%\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhy Use the Bromic Heating App?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-App-Hero-Image.png?v=1739520365\"\u003e\u003c\/p\u003e\n\u003cp\u003eThe Bromic Heating App isn’t just another gadget; it’s a gateway to enhancing your outdoor living experience. Imagine enjoying a perfectly heated patio during a cool evening without having to get up or fuss with complicated controls. With this app, you have the ability to:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eEasily adjust the output \u003c\/strong\u003eof your heaters to match the changing weather or your personal comfort preferences.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSet a timer \u003c\/strong\u003efor maximum efficiency to ensure your heaters are only on when in use and not left on when not in use.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eGroup heaters by zone\u003c\/strong\u003e to control multiple units within differing locations (“zones’) simultaneously, perfect for larger outdoor spaces.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSet schedules and scenes\u003c\/strong\u003e that automatically turn on or off your heaters based on your lifestyle.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThis kind of convenience and efficiency is more than just a luxury—it’s a smart way to ensure that your outdoor spaces are always ready for relaxation or entertainment, no matter the weather.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhat You’ll Need to Prepare for Setup\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/How-to-Locate-the-Serial-Number-on-Affinity-Controls.png?v=1739520904\"\u003e\u003c\/p\u003e\n\u003cp\u003eBefore you dive into using the app, make sure your Bromic heaters and controllers are installed and configured by a licensed electrical contractor. Once that’s set up, follow these simple steps to get your app up and running:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eLocate the Serial Number on your controls box:\u003c\/strong\u003e You can find this on the sticker located on the side paneling of your control box. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDownload the Bromic Heating App: \u003c\/strong\u003eFind it on the Apple Store or Google Play and install it on your smartphone or tablet. It is important to note that the Bromic Heating App is only applicable with our Affinity Collection of controls and not with any of Bromic’s Legacy Remote Controllers. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTurn on Bluetooth and Connect to the Internet: \u003c\/strong\u003eEnsure your device has both Bluetooth and an active internet connection. These are crucial for the initial setup and ongoing operation of the app. Initial configuration of the App to your controls box will need to be done within 30ft of the control box, via Bluetooth connection. Once you are set up, you can easily switch your connection to Wi-Fi if desired. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDecide which email address you will be creating an account with: \u003c\/strong\u003eYou’ll need access to this email address to create an account and verify setup. This step ensures that your account is secure and ready to use.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eGetting Started with the Bromic Heating App\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Site-Setup-SCreen-Shots.png?v=1739521513\"\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis is where the magic happens! Once you’ve created an account and verified your email address, you’ll start by naming your site (e.g., “Outdoor Kitchen”, “Deck”, or “Garden Area”) and begin connecting your controllers.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eSet Up Your Site: \u003c\/strong\u003eSelect the controllers from the list that appears on your screen. Only those located within 30ft in discovery mode will be visible. If there are multiple controls on site, you can confirm that you are setting up the correct one by verifying the serial number in the App with the serial number on the controller box match one another. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eConfigure the Controller: \u003c\/strong\u003eNext, you will want to set up the channels of controllers. It is important to configure each channel of the controller, depending on how many channels your controller box has. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eManage Your Connections: \u003c\/strong\u003eYou will be taken to a page to manage your controller’s connection. Your controllers are automatically connected via Bluetooth up until now. For more stable and flexible control, connect your controllers via Wi-Fi or Ethernet.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eComplete Setup or Add Another Controller: \u003c\/strong\u003eCongrats! You have made it to the last step where you can now continue to add additional controller boxes or invite additional users if connected on Wi-Fi. In the case that you are done adding controller boxes, and do not wish to invite additional users, select “No, go to invite users”, then select “Skip and Complete Site Creation” on the next screen, then “Done”. Once you select “Done”, you’ll be redirected to the home screen and your heaters will be ready to control.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eInvite Additional Users: \u003c\/strong\u003eWhether it be family members or guests who will need access to the heaters. The app makes this easy and secure:\u003cbr\u003e\n\u003cul\u003e\n\u003cli\u003eInvite Users: As the admin user, you can invite others to use the app. Simply go to the settings, click “Manage Users,” and send an invitation via email. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eControl Access: Not everyone needs full control. You can assign different roles to different users, ensuring that only those who need it can make changes to the heating settings. Of the two control access options to choose from, Admin or User, you can assign individuals different roles ensuring that only those who need it can make changes to the heating settings.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThis feature is particularly useful if you have frequent guests or if you rent out your home as a vacation property. It allows you to maintain control while offering convenience to others.\u003c\/p\u003e\n\u003cp\u003eBy following these steps, you’ll have your Bromic Heating App ready to go in no time, giving you seamless control over your outdoor heating system.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eNavigating the Bromic Heating App\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eOnce your setup is complete, navigating the app becomes second nature. The user interface is designed to be intuitive, offering you easy access to all the features that make your outdoor space more enjoyable.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eHome Screen: \u003c\/strong\u003eThis is your command center. Here, you can see all connected appliances, zones, and scenes. Each heater is listed with a symbol indicating its connection type—Bluetooth, WiFi, or Ethernet—so you know exactly how it’s connected.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAppliances:\u003c\/strong\u003e In this section, you can turn on each heater with a simple toggle. If your heater has a dimming feature, you can adjust the heat level using a slider from 0% to 100%. For more detailed settings, like changing the appliance name or setting a timer, just click the arrow next to the heater’s name.\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Appliances-1067x1600.png?v=1739522203\"\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eZones: \u003c\/strong\u003eFor those with multiple heaters, the Zone feature is a lifesaver. It allows you to group heaters together, so you can manage them all at once—whether you want to turn them all on, set a time, set them to the same heat level, or schedule them to switch off at a certain time.\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Zones-1067x1600.png?v=1739522230\"\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eScenes: \u003c\/strong\u003eThis feature is ideal for setting up a routine. Whether it’s turning on the heaters every evening or ensuring they switch off after a party, for residential applications or to turn all heaters off at the end of each service for commercial applications, you can schedule these actions in advance. The scene operation works on a 7-day schedule, giving you full control over your outdoor environment.\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Scenes-1067x1600.png?v=1739522255\"\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eEnhancing Your Experience with Zones and Scenes\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eLet’s dive a bit deeper into Zones and Scenes, two of the app’s most powerful features.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eZones:\u003c\/strong\u003e Imagine having a large outdoor space with different sections—perhaps a dining area, a lounging space, and a poolside corner. With Zones, you can control each area separately or together. You might want the dining area warmer during dinner but keep the lounge area cooler until after. Zones make this possible with just a few taps.\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Zones-Example-1600x900.gif?v=1739522568\"\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eScenes: \u003c\/strong\u003eThink of Scenes as your personal heating butler. Hosting a Sunday brunch? Set a scene to warm up the patio just before your guests arrive. Planning a cozy evening with family? Another scene can ensure your heaters are on and set to the perfect temperature by the time you step outside. \u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App_Setting-up-Scenes.gif?v=1739522592\"\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThese features are not just about control; they’re about creating an atmosphere. With the Bromic Heating App, you’re not just turning heaters on and off; you’re setting the mood, ensuring comfort, and enhancing the overall experience of your outdoor space.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eTroubleshooting \u0026amp; Support\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eWhile the Bromic Heating App is designed to be user-friendly, there might be times when you need a little help. Our website includes built-in troubleshooting and a detailed FAQ section that covers common issues. Additionally, customer support is always just a call or click away if you need further assistance.\u003c\/p\u003e\n\u003cp\u003eWith the Affinity Collection and the Bromic Heating App, you’re not just controlling your heaters—you’re elevating your outdoor living experience. By providing easy-to-use controls with personalized zones and customized scenes, the app allows you to enjoy warmth and comfort with minimal effort. Whether you’re hosting guests or enjoying a quiet evening outdoors, the app’s smart features ensure that your space is always perfectly heated. Here’s to creating a cozy and inviting outdoor environment with Affinity!\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\u003c\/tbody\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eConnect to Comfort\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-1_480x480.png?v=1725672230\" alt=\"\"\u003e\u003c\/p\u003e\n\u003cp\u003eTap Into Comfort\u003c\/p\u003e\n\u003cp\u003eGet more from your Bromic heaters than ever before. Our Affinity Smart-Heat™ Controls pair seamlessly to our new, state-of-the-art Bromic Heating app, where users have complete, customizable control over their comfort in the palm of their hand. Available for IOS and Android.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eThe Affinity Difference\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-App-Affinity-Difference-GIF.gif?v=1739592822\"\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eWith a range of smart capabilities, Bromic’s App helps set the stage for any outdoor space.\u003c\/p\u003e\n\u003cp\u003eWi-Fi, Bluetooth, and Ethernet Connectivity\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eEasily connect and control your outdoor heaters using either a Wi-Fi, Bluetooth, or Ethernet connection.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eAdmin control with multi-user management\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAdd or remove multiple users full access to controlling your outdoor heaters.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eComplete Integration with Smart Systems\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eOptionally integrate with your Building Management System (BMS) using 0-10V control for advanced and centralized management.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eManage an unlimited amount of heaters\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAdd as many heaters as needed across different locations for unlimited control.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eTimer \u0026amp; Schedule Settings\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eSet timers and schedules to automate your heating needs and never worry about leaving a heater on without supervision.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eVoice Control Enabled\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eTake advantage of voice control for Google Home and Amazon Alexa to adjust heat settings, hands-free.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCreate zones for sites\/rooms\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eGroup your heaters to be controlled by a single command in different zones throughout your outdoor space.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat products can be used with the Affinity On\/Off control series?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Affinity On\/Off Controls can be used with all Bromic Heating Platinum, Tungsten and Cobalt Electric and Gas Heater models.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow many heaters can I control with this controller?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eSingle Channel Controls are rated for 6kW maximum, Dual Channel controls are rated for 12 kW maximum. Both Single and Dual Channel options can control multiple heaters within their maximum capacity. Each channel can control up to 10 gas heaters.\u003c\/p\u003e\n\u003cp\u003eExamples:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eA Single 6 kW On\/Off Control is compatible with 2 Platinum 2300W Electric Heaters.\u003c\/li\u003e\n\u003cli\u003eA Dual 12 kW OnOff Control is compatible with 2 Tungsten 6000W Electric Heaters.\u003c\/li\u003e\n\u003cli\u003eA Single 6 kW On\/Off Control is compatible with up to 10 Gas Heaters.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan I control elements individually with the Affinity On\/Off control series?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eYes, when using the 12 kW Dual Channel On\/Off Control, uses can control the dual elements of these heaters individually:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003ePlatinum 4500W\u003c\/li\u003e\n\u003cli\u003eTungsten 4000W, 6000W\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eDo these controllers have a timer function?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Bromic App includes both timer\/scheduling function.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eBromic Heating App FAQs\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eCan I use the Bromic App with Bromic’s legacy controls?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNo, the App is designed for the new Affinity Collection of controls and is not backward compatible.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan multiple users access the same account?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes, permissions can be assigned to multiple users.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I group my heaters into zones for easier control? How many heaters can I add in a zone? \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes, the App provides the ability to group an endless amount of heaters into zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I set-up heating zones?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYou can watch this video for specific instructions on setting scenes and zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I put my heaters on automatic timers? Can zone groups be put on timers?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYou can watch the video for specific instructions on setting scenes and zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I create automatic schedules for my heaters?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYou can watch this video for specific instructions on setting scenes and zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I control more than one site from the same App account?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes, multiple sites can be controlled from the same App account as long as the controllers at each site are connected via WiFi or Ethernet and configured on the App account.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow many controllers can I operate from one App account?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAn unlimited number of Heater Controls in the same installation can be controlled from one App.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eDo I have to use the App to control my heaters?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eIf using the Affinity Collection of controls, you will need to download the Bromic App to complete the installation and control the heaters.\u003c\/li\u003e\n\u003cli\u003eOnce set-up, the App account can be linked to your Google Home or Alexa account to enable voice controls, or the accessory board can be used to integrate with common home automation systems via 0-10V.\u003c\/li\u003e\n\u003cli\u003eAlternatively, you can choose to install manual switches as an alternative to the App based controls [be sure to link to the switches].\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat do I do if I don’t have good WiFi service?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eA reliable Wi-Fi connection is required for using the App based controls.  You can choose to install manual switches as an alternative to the App based controls\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eDo I need to be close to the controllers if I’m going to use WiFi?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNo, you can be almost anywhere with a reliable internet connection to use the Bromic App.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I use the app and BMS capabilities at the same time?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNo, once the Controls are connected to a Business Management System or Home Automation System, that product takes over control of the Controls and the App is disabled.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eI would like to switch heaters off after a time period?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThis function is available in different settings. Firstly, when you turn on an appliance, you can also set a timer off interval. You set this each time the heater is turned on and it will then countdown to the interval duration and automatically switch the appliance off. Set this function by clicking the appliance name to go to the detailed screen and setting the timer off internal at the bottom of the screen. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eAlternatively, you can set the timer off delay using schedules. This feature is only available to WiFi connected appliances.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhere do I find the serial number of the controller?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe serial number is represented as a 14 digit code (eg CONF2C23080005). The digits will be different for each type of controller. The serial number is printed on the product label attached to the controller. It can also be located via the menu on the Bromic Smat-Heat App, under Site configuration-\u0026gt; Edit Site. All the controllers will be listed and within each controller setting you can identify the connected heaters.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I setup my controller to work with Google Home or Alexa?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAll Affinity controllers have the capability of working with Google Home or Alexa. (Unfortunately, we do not support Apple Home at this stage.)\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eUsing the Bromic Smart-Heat App, follow the installation instructions and ensure it is configured to work in WiFi (or ethernet, if you have an expansion board fitted). Note voice control will not work with Bluetooth or BMS configured setups.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eOnce you have your heaters operating with the Bromic Smart-Heat App, go to your Google Home or Alexa App and setup a new device under “Bromic Smart-Heat.” Authorize the paring by logging into the Bromic Smart-Heat App and confirming the setup.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eFor more details, refer to the instruction manual and videos available from the Bromic website.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat is a site and how do I configure my heaters?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Bromic Smart-Heat App will guide you through the installation process, step by step to configure each controller. Before you commence the installation, a little planning is required to define how to setup the heaters within the App. Sites are created to group heaters and separate site control. You can have all heaters on one site, accessible to all users or split the heaters into groups allocated to different sites. Sites function to separate user access if this is required by inviting users to each site independently (by the site admin user.)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow many heaters can I control with my App?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThere is no limitation of the number of heaters configured to a site, or the number of sites a user has access to.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat is an Admin User and how do I invite my friends?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Bromic Smart-Heat App assigns Users to sites and there are 2 types of User roles. Admin Users have complete access and control of the site setup. User roles are restricted to operational control of the appliances. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eBoth types of users are added to a site by invitation unless it is a new installation, the user that creates the site is automatically assigned as an Admin user. Admin users having complete control of the site setup are responsible for inviting other users. Go to Manage Users under the settings menu to invite new members by entering their name and email address. All members need to download the app, register, and confirm their invitation by email.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eI have registered as a user but I cannot access the App?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWhen you create an account using your email address, the registration process requires the user to validate the invitation by confirming the email address. Log into the email account and search for the Bromic Smart-Heat registration invitation email. If this is not located in the inbox, check the spam or junk folder in case the email was caught by Spam filters.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eIf you have not received the email, register again using the same details.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eNote if you mistyped the email address the invitation will not be sent to the correct email address. Simply register with the correct details.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe App reports the controller is not reachable. Why does this happen?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWhen a controller loses WiFi\/Ethernet\/Internet connection it will revert to a Bluetooth connection. However if the Bluetooth is out of range or the controller has been powered off, the App will report the controller as unreachable. In the situation this is not the case, the controller is unreachable if it is connected to another Bluetooth User.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhen I toggle the button, the setting bounces back to its original state. Why does this happen?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Bromic Smart-Heat system operates on a cloud service. This allows many users to control appliances on an array of sites. As there can be many users connected to the one site, it is possible that heaters are being controlled by other users at the same time. Another reason for the button bounce phenomena is due to connection latency. This is the time delay of the data sent to the server and response back. The cloud server is responsible to synchronize the control settings with all users connected to site. If the server detects the control settings do not match with the last received command, it will issue a restore command to sync the control settings. The button bounce phenomena will occur at times and in almost all cases the correct setting is restored within 1-2 seconds.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhere do I find the App version number?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe App version can be found by accessing the AppStore or Google Play.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eIs the App available in other languages?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes. The language set on the App is based on the Smartphone or Tablet region setting. Change the region setting to another language and the App will update. Languages currently available include German, Spanish, Italian, French, Dutch, Japanese.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I delete the Controller?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eDeleting the controller will remove the device from site and restore the configuration to factory default settings. This action can only be performed by Admin Users. Under the Bromic Smart-Heat App menu, go to Site Configuration, Edit Site, select the controller and press the Delete button at the bottom of the screen.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I rename my heaters?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe heater names can be changed within the App from the appliance screen. Go to the home screen where the heaters are listed under appliances, click the heater name to jump to the detailed screen and press on the pencil icon at the top right of the page to change the name.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I re-sort the heaters as they appear on the screen?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eFrom the home screen where the heaters are listed under appliance, scroll to the bottom and click the re-arrange button. Press, hold and drag each heater to the order desired. Save when complete.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eI forgot to turn my heaters off and no one is at home?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eA key feature of the Bromic Smart-Heat App is remote access and control. This is available for controllers configured to operate on an internet connection such as Wifi or Ethernet. Simply open the Bromic Smart-Heat App and turn off the heaters from the appliance menu.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eIf you cannot access the controller, the safety cut off timer will activate after the predefined countdown. This is set by default as 4hours and can be changed by the Admin User.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I know if my Appliances are connected to WiFi?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThere is a connection icon next to the heater name. This icon will change depending on the connection status of the heater.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhy does my Appliance switch from WiFi to Bluetooth or between other connection methods?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Affinity Smart-Heat controllers have the ability to switch connection method depending on the status of the connection. If the internet, ethernet or WiFI connection is lost, the controller will switch to other available connections and if no other connections are configured, then will default to Bluetooth connection. This ensures that the heaters can be operated at all times. Connection will restore back to the WiFi or Ethernet configuration once it is up.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat does the warning message “Controller is unreachable through Bluetooth” mean?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe controller is currently operating on a Bluetooth connection and it is not accessible due to one of the following reasons:\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003col\u003e\n\u003cli\u003eThe controller is out of range from the Smart device connecting to it.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eThe controller is currently connected and working with another Bluetooth device.\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cul\u003e\n\u003cli\u003eAll heaters connected to this controller will display the warning message.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat does the warning message “Controller is currently offline” mean?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe controller is currently powered off and cannot be accessed. All heaters connected to this controller will display the warning message.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhy can’t I setup all heaters on a single Zone?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eZones are used for controlling multiple heaters with common functions. Zones allow heaters to turn on, set all heaters to dimming level of 50%, or set lighting output to any level. It is only possible to setup zones for same type of heating appliances.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhy do my heaters which off automatically after 4hours?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eEach controller has a default 4hr timer off countdown. When the controller is operating on Bluetooth and connection has been idle for 4hrs, the heaters for this specific controller will switch off. This interval setting can be changed to 2, 4, 6, 8 or 12 hours or disabled. Each controller has its own individual settings. To change this, go to the site configuration menu, edit site, select the controller, click the controller name to go to the detailed page. At the bottom there will be a dropdown list to change the value. It is recommended to not disable this setting.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e","brand":"Bromic Heating","offers":[{"title":"Default Title","offer_id":49826938421536,"sku":"BH3130063","price":3399.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0741\/9442\/0000\/files\/Bromic-Heating-Affinity-Smart-Heat-20-5-Channel-30000-Watt-Dimmer-Controller-for-Platinum-and-Tungsten-Electric-Heaters-2.png?v=1740617667"},{"product_id":"bromic-heating-affinity-smart-heat-controller-for-eclipse-portable-heater","title":"Bromic Heating Affinity Smart-Heat Controller for Eclipse Portable Heater","description":"\u003cp\u003eCreated for our Eclipse Collection, the Affinity Eclipse Series offers 1 and 5 channel input options (coming Spring 2025) for our fixed Eclipse Pendant, with the 1 channel Eclipse Dimmer Series already included in our Eclipse Portable. Using the Bromic Heating app, have complete incremental control over not just the heat, but the LED light rail output as well, creating the perfect ambience – every time.\u003c\/p\u003e\n\u003ch1\u003eWhat's Included\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003eController\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eFeatures\u003c\/h1\u003e\n\u003cp\u003eBromic’s best-in-class controls have arrived with our Affinity Smart-Heat™ Collection. Specifically engineered to manage our ground-breaking combination of radiant heat and LED lighting, the Affinity Eclipse Series is here to curate comfort.\u003c\/p\u003e\n\u003ctable width=\"100%\" style=\"width: 100.079%;\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 49.5819%;\"\u003e\n\u003cdiv style=\"text-align: start;\"\u003e\u003cimg style=\"margin-bottom: 15px; float: none;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Phone-Tablet-Stack_240x240.png?v=1725665847\"\u003e\u003c\/div\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 49.9921%;\"\u003e\n\u003cp\u003eWiFi \u0026amp; Bluetooth Enabled\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAll controllers within the Affinity Collection are Wi-Fi \u0026amp; Bluetooth enabled to receive commands from our Bromic Heating App from anywhere within your Wi-Fi network or 30ft via Bluetooth.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch1\u003eSpecifications\u003c\/h1\u003e\n\u003ctable style=\"width: 100.079%;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 51.0913%;\"\u003eBrand\u003c\/td\u003e\n\u003ctd style=\"width: 48.4826%;\"\u003eBromic Heating\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 51.0913%;\"\u003eModel\u003c\/td\u003e\n\u003ctd style=\"width: 48.4826%;\"\u003eSmart-Heat Control Eclipse Portable\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 51.0913%;\"\u003ePart Number\u003c\/td\u003e\n\u003ctd style=\"width: 48.4826%;\"\u003eBH8380061\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch1\u003eWarranty\u003c\/h1\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdiv style=\"text-align: center;\"\u003e\u003cimg style=\"margin-bottom: 15px; float: none;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0686\/3156\/0499\/files\/1-year_Warranty_Badge_240x240.jpg?v=1669452966\"\u003e\u003c\/div\u003e\n\u003c\/td\u003e\n\u003ctd\u003eBromic offers warranty applicable to the original owner only. In accordance with the warranty terms and conditions specified below:\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp data-mce-fragment=\"1\"\u003eBromic Heating or its agent (the warrantor) will furnish the original owner for both commercial and residential applications;\u003c\/p\u003e\n\u003col\u003e\n\u003cli data-mce-fragment=\"1\"\u003ea replacement Bromic Heating heater or\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003ea replacement part for any component part which fails.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ctable width=\"100%\" style=\"width: 100.079%;\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 45.6196%;\"\u003eProduct\u003c\/td\u003e\n\u003ctd style=\"width: 53.9543%;\"\u003eControllers\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 45.6196%;\"\u003eWarranty\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 53.9543%;\"\u003e1 Year Parts\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch1 data-mce-fragment=\"1\"\u003eDocuments \u0026amp; Files\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic_Catalog_Web.pdf?v=1759801363\" rel=\"noopener\" target=\"_blank\"\u003eBromic Catalog\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic-Smart-Heat-Control-Instruction-Manual-AU-UK-US_REV21.pdf?v=1725668667\" rel=\"noopener\" target=\"_blank\"\u003eInstructions Manual\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e\n\u003cdiv style=\"text-align: left;\"\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eThe Affinity Difference\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-1_480x480.png?v=1725672230\" style=\"display: block; margin-left: auto; margin-right: auto;\"\u003e\u003c\/p\u003e\n\u003cp\u003eTap Into Comfort\u003c\/p\u003e\n\u003cp\u003eGet more from your Bromic heaters than ever before. Our Affinity Smart-Heat™ Controls pair seamlessly via Wifi, Bluetooth or optional Ethernet connection to our new Bromic Heating app, where users have complete, customizable control over their comfort in the palm of their hand:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eComplete control of heat output with On\/Off and Dimming functionality\u003c\/li\u003e\n\u003cli\u003eMulti-heater management of unlimited connected controllers\u003c\/li\u003e\n\u003cli\u003eCreate heater grouping within zones\u003c\/li\u003e\n\u003cli\u003eTimer \u0026amp; schedule settings\u003c\/li\u003e\n\u003cli\u003eVoice control integration with Amazon Alexa \u0026amp; Google Home\u003c\/li\u003e\n\u003cli\u003eManage multiple sites from one app\u003c\/li\u003e\n\u003cli\u003eAdmin control with multi-user management\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eThe Affinity Difference\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eWith a range of smart capabilities, Bromic’s App helps set the stage for any outdoor space.\u003c\/p\u003e\n\u003cp\u003eWi-Fi, Bluetooth, and Ethernet Connectivity\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eEasily connect and control your outdoor heaters using either a Wi-Fi, Bluetooth, or Ethernet connection.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eAdmin control with multi-user management\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAdd or remove multiple users full access to controlling your outdoor heaters.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eComplete Integration with Smart Systems\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eOptionally integrate with your Building Management System (BMS) using 0-10V control for advanced and centralized management.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eManage an unlimited amount of heaters\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAdd as many heaters as needed across different locations for unlimited control.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eTimer \u0026amp; Schedule Settings\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eSet timers and schedules to automate your heating needs and never worry about leaving a heater on without supervision.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eVoice Control Enabled\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eTake advantage of voice control for Google Home and Amazon Alexa to adjust heat settings, hands-free.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCreate zones for sites\/rooms\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eGroup your heaters to be controlled by a single command in different zones throughout your outdoor space.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat products can be used with the Affinity Eclipse control series?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Affinity Eclipse is designed to control both heat and light functions of the Eclipse Pendant Heater.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow can I adjust the lighting of my Eclipse Electric heater?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Affinity Eclipse is designed to control both heat and light functions of the Eclipse Pendant Heater.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan I control more than one heater with the Affinity Eclipse control series?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Affinity Eclipse is designed to control a single Eclipse Pendant Heater.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable data-mce-fragment=\"1\" width=\"100%\"\u003e\n\u003ctbody data-mce-fragment=\"1\"\u003e\n\u003ctr data-mce-fragment=\"1\"\u003e\n\u003ctd data-mce-fragment=\"1\"\u003e\n\u003cdetails data-mce-fragment=\"1\"\u003e\n\u003csummary data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eDo these controllers have a timer function?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp data-mce-fragment=\"1\"\u003eThe Bromic App includes both timer\/scheduling function.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\" data-mce-fragment=\"1\"\u003e\n\u003ctbody data-mce-fragment=\"1\"\u003e\n\u003ctr data-mce-fragment=\"1\"\u003e\n\u003ctd data-mce-fragment=\"1\"\u003e\n\u003cdetails data-mce-fragment=\"1\"\u003e\n\u003csummary data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eBromic Heating App FAQs\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp data-mce-fragment=\"1\"\u003eCan I use the Bromic App with Bromic’s legacy controls?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNo, the App is designed for the new Affinity Collection of controls and is not backward compatible.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-mce-fragment=\"1\"\u003eCan multiple users access the same account?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes, permissions can be assigned to multiple users.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-mce-fragment=\"1\"\u003eCan I group my heaters into zones for easier control? How many heaters can I add in a zone? \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes, the App provides the ability to group an endless amount of heaters into zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-mce-fragment=\"1\"\u003eHow do I set-up heating zones?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYou can watch this video for specific instructions on setting scenes and zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-mce-fragment=\"1\"\u003eCan I put my heaters on automatic timers? Can zone groups be put on timers?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYou can watch the video for specific instructions on setting scenes and zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-mce-fragment=\"1\"\u003eHow do I create automatic schedules for my heaters?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYou can watch this video for specific instructions on setting scenes and zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-mce-fragment=\"1\"\u003eCan I control more than one site from the same App account?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes, multiple sites can be controlled from the same App account as long as the controllers at each site are connected via WiFi or Ethernet and configured on the App account.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-mce-fragment=\"1\"\u003eHow many controllers can I operate from one App account?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAn unlimited number of Heater Controls in the same installation can be controlled from one App.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-mce-fragment=\"1\"\u003eDo I have to use the App to control my heaters?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eIf using the Affinity Collection of controls, you will need to download the Bromic App to complete the installation and control the heaters.\u003c\/li\u003e\n\u003cli\u003eOnce set-up, the App account can be linked to your Google Home or Alexa account to enable voice controls, or the accessory board can be used to integrate with common home automation systems via 0-10V.\u003c\/li\u003e\n\u003cli\u003eAlternatively, you can choose to install manual switches as an alternative to the App based controls [be sure to link to the switches].\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-mce-fragment=\"1\"\u003eWhat do I do if I don’t have good WiFi service?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eA reliable Wi-Fi connection is required for using the App based controls.  You can choose to install manual switches as an alternative to the App based controls\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-mce-fragment=\"1\"\u003eDo I need to be close to the controllers if I’m going to use WiFi?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNo, you can be almost anywhere with a reliable internet connection to use the Bromic App.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-mce-fragment=\"1\"\u003eCan I use the app and BMS capabilities at the same time?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNo, once the Controls are connected to a Business Management System or Home Automation System, that product takes over control of the Controls and the App is disabled.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e","brand":"Bromic Heating","offers":[{"title":"Default Title","offer_id":49826938454304,"sku":"BH8380061","price":1111.0,"currency_code":"USD","in_stock":true}]},{"product_id":"bromic-heating-affinity-smart-heat-expansion-board","title":"Bromic Heating Affinity Smart-Heat Expansion Board","description":"\u003cp\u003eAvailable as an accessory for Bromic’s OnOff and Dimmer controls, 1 and 2 channel models, the Expansion Board option allows for seamless ethernet integration for a full-proof connection to your outdoor heaters. Complete with 0-10V connections for your Home Automation System or Business Management System.\u003c\/p\u003e\n\u003ch1\u003eWhat's Included\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003eExpansion Board\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eFeatures\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003eSuitable for Bromic’s 1 and 2 channel On\/Off and Dimmer models\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eAllows for seamless ethernet integration for a full-proof connection to your outdoor heaters.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eComplete with 0-10V connections for your Home Automation System or Business Management System.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eSpecifications\u003c\/h1\u003e\n\u003ctable style=\"width: 100.079%;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 50.714%;\"\u003eBrand\u003c\/td\u003e\n\u003ctd style=\"width: 48.86%;\"\u003eBromic Heating\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 50.714%;\"\u003ePart Number\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 48.86%;\"\u003eBH3130070\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 50.714%;\"\u003eProduct Type\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 48.86%;\"\u003eExpansion Board\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch2\u003eAffinity Compatibility Chart\u003c\/h2\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Chart.jpg?v=1765374296\"\u003e\u003c\/p\u003e\n\u003ch1\u003eWarranty\u003c\/h1\u003e\n\u003ctable width=\"100%\" style=\"width: 100.094%;\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 46.6422%;\"\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/1-year_Warranty_Badge_6b87d735-52f4-4c48-bc3a-7a92fba0db3a.jpg?v=1714267673\"\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 52.9793%;\"\u003eBromic Heating Warranty is applicable to the original owner only. In accordance with the warranty terms and conditions specified below.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003eBromic Heating or its agent (the warrantor) will furnish the ORIGINAL OWNER;\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003ea replacement Bromic Heating heater or\u003c\/li\u003e\n\u003cli\u003ea replacement part for any component part which fails.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003eThe warranty period is determined by product line from the date of purchase according to the table below:\u003c\/p\u003e\n\u003ctable width=\"100%\" style=\"width: 100.094%; height: 183.833px;\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003ePlatinum Electric\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e3 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 36.7667px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 36.7667px;\"\u003ePlatinum Electric Marine\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 36.7667px;\"\u003e5 years (land-based applications); 3 years (marine vessels)\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eEclipse Pendant\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e3 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eEclipse Portable\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e3 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eTungsten Electric\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e2 years Heater (7 years on Heating Elements)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003ePlatinum Gas\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e2 years (excluding maintenance items*)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eTungsten Gas\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e2 years (excluding maintenance items*)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eTungsten Portable\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e1 year\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 44.1829%; height: 18.3833px;\"\u003eAffinity Controllers\u003c\/td\u003e\n\u003ctd style=\"width: 55.4386%; height: 18.3833px;\"\u003e1 year\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp style=\"padding-left: 40px;\"\u003e\u003cem\u003e* Excludes hoses and igniters\u003c\/em\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eService and Labor Responsibility\u003c\/strong\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eUnder this limited warranty, the warrantor will provide only a replacement heater or part thereof. The owner is responsible for all other costs. \u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eSuch costs may include, but are not limited to:\u003cbr\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003eLabor charges for service, removal, or re-installation of the heater or part thereof.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eShipping and delivery charges for forwarding the new heater or replacement part from the nearest distributor and returning the claimed defective heater or part to such distributor.\u003c\/li\u003e\n\u003cli\u003eAll cost necessary or incidental for handling and administrative charges and for any materials and\/or permits required for installation of the replacement heater or part.\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003e\u003cem\u003e\u003cspan style=\"color: #000000;\"\u003e\u003cstrong\u003eIMPORTANT:\u003c\/strong\u003e\u003c\/span\u003e Bromic Heaters must be installed by a licensed technician. Installation attempted by a non-authorized agent\/technician will void the warranty.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic_Catalog_Web.pdf?v=1759801363\" rel=\"noopener\" target=\"_blank\"\u003eBromic Catalog\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e\n\u003cdiv style=\"text-align: left;\"\u003e\n\u003ctable style=\"height: 18.8833px;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.8833px;\"\u003e\n\u003ctd style=\"height: 18.8833px;\"\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eAffinity Smart-Heat Controller Collection?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cstrong\u003eBromic Controls\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Smart-Heat™ Controller Collection\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe Affinity Smart-Heat™ Collection redefines control and connectivity. Enabled by Wi-Fi and Bluetooth, these advanced controllers offer expanded heater channel capacity and seamless integration with the Bromic app—empowering users with precise, intuitive control for every environment.\u003c\/p\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_OnOff_Series.jpg?v=1765374564\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity On\/Off Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe Affinity On\/Off Series enables connected Platinum, Tungsten or Cobalt gas or electric heaters to operate at full power with a single command, delivering straightforward, reliable control for any outdoor space.\u003c\/p\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Dimmer_Series.jpg?v=1765374623\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Dimmer Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eCompatible with Platinum, Tungsten, and Cobalt electric heaters, the Affinity Dimmer Series provides instant, precise heat adjustment in 1% increments, offering customized control for any outdoor environment.\u003c\/p\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Eclipse_Series.jpg?v=1765374653\" alt=\"\" style=\"display: block; margin-left: auto; margin-right: auto;\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Eclipse Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eDesigned for the Eclipse Collection, the Affinity Eclipse Series provides precise, incremental control over both heat and integrated LED lighting, delivering tailored ambience with every use.\u003c\/p\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cstrong\u003eTap Into Comfort\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eGet more from your Bromic heaters than ever before. Our Affinity Smart-Heat™ Controls pair seamlessly via Wi-Fi, Bluetooth or optional Ethernet connection to our new Bromic Heating app, where users have complete, customizable control over their comfort in the palm of their hand:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWiFi, Bluetooth or Ethernet connectivity\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eComplete control of heat output with On\/Off and Dimming functionality\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eMulti-heater management of unlimited connected controllers\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eCreate heater grouping within zones\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eTimer \u0026amp; schedule settings\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eVoice control integration with Amazon Alexa \u0026amp; Google Home\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eManage multiple sites from one app\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eAdmin control with multi-user management\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eConnect with home automation or building management systems\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Manual_Wall_Switch_Series.jpg?v=1765374713\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eManual Wall Switch Series\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAvailable in single and double-channel models for both indoor and outdoor use, the Manual Wall Switch Series provides simple, dependable on\/off control for any heating configuration.\u003c\/p\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Expansion_Board.jpg?v=1765374745\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAffinity Expansion Board\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eCompatible with 1- and 2-channel On\/Off and Dimmer models, the Affinity Expansion Board enables seamless Ethernet integration for reliable connectivity across outdoor heating systems. Equipped with 0-10V connections, it easily interfaces with home automation and business management systems for complete control.\u003c\/p\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cstrong\u003eAffinity Compatibility Chart\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Affinity_Chart.jpg?v=1765374296\"\u003e\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cdiv style=\"text-align: left;\"\u003e\n\u003ctable style=\"height: 18.8833px;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.8833px;\"\u003e\n\u003ctd style=\"height: 18.8833px;\"\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow to Use the New Bromic Heating App?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Eclipse-Electric-w.-Bromic-Heating-App.png?v=1739518887\"\u003e\u003c\/p\u003e\n\u003cp\u003eBromic is excited to announce the new Affinity Collection of controls to their product line-up! Now, with the new Affinity Collection, you can easily control and monitor your heaters through Bromic’s dedicated app. This app brings you the power to manage your outdoor heating with the touch of a button, right from your smartphone. From basic On\/Off and Dimming functionality, to state-of-the-art features, this guide will take you through everything you need to know to make the most of this technology, transforming your outdoor space into a cozy retreat.\u003c\/p\u003e\n\u003cp\u003e\u003ciframe src=\"https:\/\/www.youtube.com\/embed\/nUBsBUA31WA\" height=\"315\" width=\"100%\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhy Use the Bromic Heating App?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-App-Hero-Image.png?v=1739520365\"\u003e\u003c\/p\u003e\n\u003cp\u003eThe Bromic Heating App isn’t just another gadget; it’s a gateway to enhancing your outdoor living experience. Imagine enjoying a perfectly heated patio during a cool evening without having to get up or fuss with complicated controls. With this app, you have the ability to:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eEasily adjust the output \u003c\/strong\u003eof your heaters to match the changing weather or your personal comfort preferences.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSet a timer \u003c\/strong\u003efor maximum efficiency to ensure your heaters are only on when in use and not left on when not in use.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eGroup heaters by zone\u003c\/strong\u003e to control multiple units within differing locations (“zones’) simultaneously, perfect for larger outdoor spaces.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSet schedules and scenes\u003c\/strong\u003e that automatically turn on or off your heaters based on your lifestyle.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThis kind of convenience and efficiency is more than just a luxury—it’s a smart way to ensure that your outdoor spaces are always ready for relaxation or entertainment, no matter the weather.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhat You’ll Need to Prepare for Setup\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/How-to-Locate-the-Serial-Number-on-Affinity-Controls.png?v=1739520904\"\u003e\u003c\/p\u003e\n\u003cp\u003eBefore you dive into using the app, make sure your Bromic heaters and controllers are installed and configured by a licensed electrical contractor. Once that’s set up, follow these simple steps to get your app up and running:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eLocate the Serial Number on your controls box:\u003c\/strong\u003e You can find this on the sticker located on the side paneling of your control box. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDownload the Bromic Heating App: \u003c\/strong\u003eFind it on the Apple Store or Google Play and install it on your smartphone or tablet. It is important to note that the Bromic Heating App is only applicable with our Affinity Collection of controls and not with any of Bromic’s Legacy Remote Controllers. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTurn on Bluetooth and Connect to the Internet: \u003c\/strong\u003eEnsure your device has both Bluetooth and an active internet connection. These are crucial for the initial setup and ongoing operation of the app. Initial configuration of the App to your controls box will need to be done within 30ft of the control box, via Bluetooth connection. Once you are set up, you can easily switch your connection to Wi-Fi if desired. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDecide which email address you will be creating an account with: \u003c\/strong\u003eYou’ll need access to this email address to create an account and verify setup. This step ensures that your account is secure and ready to use.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eGetting Started with the Bromic Heating App\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Site-Setup-SCreen-Shots.png?v=1739521513\"\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis is where the magic happens! Once you’ve created an account and verified your email address, you’ll start by naming your site (e.g., “Outdoor Kitchen”, “Deck”, or “Garden Area”) and begin connecting your controllers.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eSet Up Your Site: \u003c\/strong\u003eSelect the controllers from the list that appears on your screen. Only those located within 30ft in discovery mode will be visible. If there are multiple controls on site, you can confirm that you are setting up the correct one by verifying the serial number in the App with the serial number on the controller box match one another. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eConfigure the Controller: \u003c\/strong\u003eNext, you will want to set up the channels of controllers. It is important to configure each channel of the controller, depending on how many channels your controller box has. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eManage Your Connections: \u003c\/strong\u003eYou will be taken to a page to manage your controller’s connection. Your controllers are automatically connected via Bluetooth up until now. For more stable and flexible control, connect your controllers via Wi-Fi or Ethernet.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eComplete Setup or Add Another Controller: \u003c\/strong\u003eCongrats! You have made it to the last step where you can now continue to add additional controller boxes or invite additional users if connected on Wi-Fi. In the case that you are done adding controller boxes, and do not wish to invite additional users, select “No, go to invite users”, then select “Skip and Complete Site Creation” on the next screen, then “Done”. Once you select “Done”, you’ll be redirected to the home screen and your heaters will be ready to control.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eInvite Additional Users: \u003c\/strong\u003eWhether it be family members or guests who will need access to the heaters. The app makes this easy and secure:\u003cbr\u003e\n\u003cul\u003e\n\u003cli\u003eInvite Users: As the admin user, you can invite others to use the app. Simply go to the settings, click “Manage Users,” and send an invitation via email. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eControl Access: Not everyone needs full control. You can assign different roles to different users, ensuring that only those who need it can make changes to the heating settings. Of the two control access options to choose from, Admin or User, you can assign individuals different roles ensuring that only those who need it can make changes to the heating settings.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThis feature is particularly useful if you have frequent guests or if you rent out your home as a vacation property. It allows you to maintain control while offering convenience to others.\u003c\/p\u003e\n\u003cp\u003eBy following these steps, you’ll have your Bromic Heating App ready to go in no time, giving you seamless control over your outdoor heating system.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eNavigating the Bromic Heating App\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eOnce your setup is complete, navigating the app becomes second nature. The user interface is designed to be intuitive, offering you easy access to all the features that make your outdoor space more enjoyable.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eHome Screen: \u003c\/strong\u003eThis is your command center. Here, you can see all connected appliances, zones, and scenes. Each heater is listed with a symbol indicating its connection type—Bluetooth, WiFi, or Ethernet—so you know exactly how it’s connected.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAppliances:\u003c\/strong\u003e In this section, you can turn on each heater with a simple toggle. If your heater has a dimming feature, you can adjust the heat level using a slider from 0% to 100%. For more detailed settings, like changing the appliance name or setting a timer, just click the arrow next to the heater’s name.\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Appliances-1067x1600.png?v=1739522203\"\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eZones: \u003c\/strong\u003eFor those with multiple heaters, the Zone feature is a lifesaver. It allows you to group heaters together, so you can manage them all at once—whether you want to turn them all on, set a time, set them to the same heat level, or schedule them to switch off at a certain time.\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Zones-1067x1600.png?v=1739522230\"\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eScenes: \u003c\/strong\u003eThis feature is ideal for setting up a routine. Whether it’s turning on the heaters every evening or ensuring they switch off after a party, for residential applications or to turn all heaters off at the end of each service for commercial applications, you can schedule these actions in advance. The scene operation works on a 7-day schedule, giving you full control over your outdoor environment.\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Scenes-1067x1600.png?v=1739522255\"\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eEnhancing Your Experience with Zones and Scenes\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eLet’s dive a bit deeper into Zones and Scenes, two of the app’s most powerful features.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eZones:\u003c\/strong\u003e Imagine having a large outdoor space with different sections—perhaps a dining area, a lounging space, and a poolside corner. With Zones, you can control each area separately or together. You might want the dining area warmer during dinner but keep the lounge area cooler until after. Zones make this possible with just a few taps.\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-Zones-Example-1600x900.gif?v=1739522568\"\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eScenes: \u003c\/strong\u003eThink of Scenes as your personal heating butler. Hosting a Sunday brunch? Set a scene to warm up the patio just before your guests arrive. Planning a cozy evening with family? Another scene can ensure your heaters are on and set to the perfect temperature by the time you step outside. \u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App_Setting-up-Scenes.gif?v=1739522592\"\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThese features are not just about control; they’re about creating an atmosphere. With the Bromic Heating App, you’re not just turning heaters on and off; you’re setting the mood, ensuring comfort, and enhancing the overall experience of your outdoor space.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eTroubleshooting \u0026amp; Support\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eWhile the Bromic Heating App is designed to be user-friendly, there might be times when you need a little help. Our website includes built-in troubleshooting and a detailed FAQ section that covers common issues. Additionally, customer support is always just a call or click away if you need further assistance.\u003c\/p\u003e\n\u003cp\u003eWith the Affinity Collection and the Bromic Heating App, you’re not just controlling your heaters—you’re elevating your outdoor living experience. By providing easy-to-use controls with personalized zones and customized scenes, the app allows you to enjoy warmth and comfort with minimal effort. Whether you’re hosting guests or enjoying a quiet evening outdoors, the app’s smart features ensure that your space is always perfectly heated. Here’s to creating a cozy and inviting outdoor environment with Affinity!\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\u003c\/tbody\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eConnect to Comfort\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003e\u003cimg style=\"display: block; margin-left: auto; margin-right: auto;\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-HT-App-1_480x480.png?v=1725672230\" alt=\"\"\u003e\u003c\/p\u003e\n\u003cp\u003eTap Into Comfort\u003c\/p\u003e\n\u003cp\u003eGet more from your Bromic heaters than ever before. Our Affinity Smart-Heat™ Controls pair seamlessly to our new, state-of-the-art Bromic Heating app, where users have complete, customizable control over their comfort in the palm of their hand. Available for IOS and Android.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eThe Affinity Difference\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/Bromic-App-Affinity-Difference-GIF.gif?v=1739592822\"\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eWith a range of smart capabilities, Bromic’s App helps set the stage for any outdoor space.\u003c\/p\u003e\n\u003cp\u003eWi-Fi, Bluetooth, and Ethernet Connectivity\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eEasily connect and control your outdoor heaters using either a Wi-Fi, Bluetooth, or Ethernet connection.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eAdmin control with multi-user management\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAdd or remove multiple users full access to controlling your outdoor heaters.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eComplete Integration with Smart Systems\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eOptionally integrate with your Building Management System (BMS) using 0-10V control for advanced and centralized management.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eManage an unlimited amount of heaters\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAdd as many heaters as needed across different locations for unlimited control.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eTimer \u0026amp; Schedule Settings\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eSet timers and schedules to automate your heating needs and never worry about leaving a heater on without supervision.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eVoice Control Enabled\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eTake advantage of voice control for Google Home and Amazon Alexa to adjust heat settings, hands-free.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCreate zones for sites\/rooms\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eGroup your heaters to be controlled by a single command in different zones throughout your outdoor space.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eWhat products can be used with the Affinity On\/Off control series?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Affinity On\/Off Controls can be used with all Bromic Heating Platinum, Tungsten and Cobalt Electric and Gas Heater models.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eHow many heaters can I control with this controller?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eSingle Channel Controls are rated for 6kW maximum, Dual Channel controls are rated for 12 kW maximum. Both Single and Dual Channel options can control multiple heaters within their maximum capacity. Each channel can control up to 10 gas heaters.\u003c\/p\u003e\n\u003cp\u003eExamples:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eA Single 6 kW On\/Off Control is compatible with 2 Platinum 2300W Electric Heaters.\u003c\/li\u003e\n\u003cli\u003eA Dual 12 kW OnOff Control is compatible with 2 Tungsten 6000W Electric Heaters.\u003c\/li\u003e\n\u003cli\u003eA Single 6 kW On\/Off Control is compatible with up to 10 Gas Heaters.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eCan I control elements individually with the Affinity On\/Off control series?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eYes, when using the 12 kW Dual Channel On\/Off Control, uses can control the dual elements of these heaters individually:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003ePlatinum 4500W\u003c\/li\u003e\n\u003cli\u003eTungsten 4000W, 6000W\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eDo these controllers have a timer function?\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eThe Bromic App includes both timer\/scheduling function.\u003c\/p\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdetails\u003e\n\u003csummary\u003e\u003cstrong\u003eBromic Heating App FAQs\u003c\/strong\u003e\u003c\/summary\u003e\n\u003cp\u003eCan I use the Bromic App with Bromic’s legacy controls?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNo, the App is designed for the new Affinity Collection of controls and is not backward compatible.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan multiple users access the same account?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes, permissions can be assigned to multiple users.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I group my heaters into zones for easier control? How many heaters can I add in a zone? \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes, the App provides the ability to group an endless amount of heaters into zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I set-up heating zones?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYou can watch this video for specific instructions on setting scenes and zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I put my heaters on automatic timers? Can zone groups be put on timers?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYou can watch the video for specific instructions on setting scenes and zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I create automatic schedules for my heaters?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYou can watch this video for specific instructions on setting scenes and zones.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I control more than one site from the same App account?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes, multiple sites can be controlled from the same App account as long as the controllers at each site are connected via WiFi or Ethernet and configured on the App account.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow many controllers can I operate from one App account?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAn unlimited number of Heater Controls in the same installation can be controlled from one App.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eDo I have to use the App to control my heaters?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eIf using the Affinity Collection of controls, you will need to download the Bromic App to complete the installation and control the heaters.\u003c\/li\u003e\n\u003cli\u003eOnce set-up, the App account can be linked to your Google Home or Alexa account to enable voice controls, or the accessory board can be used to integrate with common home automation systems via 0-10V.\u003c\/li\u003e\n\u003cli\u003eAlternatively, you can choose to install manual switches as an alternative to the App based controls [be sure to link to the switches].\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat do I do if I don’t have good WiFi service?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eA reliable Wi-Fi connection is required for using the App based controls.  You can choose to install manual switches as an alternative to the App based controls\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eDo I need to be close to the controllers if I’m going to use WiFi?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNo, you can be almost anywhere with a reliable internet connection to use the Bromic App.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I use the app and BMS capabilities at the same time?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNo, once the Controls are connected to a Business Management System or Home Automation System, that product takes over control of the Controls and the App is disabled.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eI would like to switch heaters off after a time period?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThis function is available in different settings. Firstly, when you turn on an appliance, you can also set a timer off interval. You set this each time the heater is turned on and it will then countdown to the interval duration and automatically switch the appliance off. Set this function by clicking the appliance name to go to the detailed screen and setting the timer off internal at the bottom of the screen. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eAlternatively, you can set the timer off delay using schedules. This feature is only available to WiFi connected appliances.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhere do I find the serial number of the controller?\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe serial number is represented as a 14 digit code (eg CONF2C23080005). The digits will be different for each type of controller. The serial number is printed on the product label attached to the controller. It can also be located via the menu on the Bromic Smat-Heat App, under Site configuration-\u0026gt; Edit Site. All the controllers will be listed and within each controller setting you can identify the connected heaters.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I setup my controller to work with Google Home or Alexa?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAll Affinity controllers have the capability of working with Google Home or Alexa. (Unfortunately, we do not support Apple Home at this stage.)\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eUsing the Bromic Smart-Heat App, follow the installation instructions and ensure it is configured to work in WiFi (or ethernet, if you have an expansion board fitted). Note voice control will not work with Bluetooth or BMS configured setups.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eOnce you have your heaters operating with the Bromic Smart-Heat App, go to your Google Home or Alexa App and setup a new device under “Bromic Smart-Heat.” Authorize the paring by logging into the Bromic Smart-Heat App and confirming the setup.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eFor more details, refer to the instruction manual and videos available from the Bromic website.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat is a site and how do I configure my heaters?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Bromic Smart-Heat App will guide you through the installation process, step by step to configure each controller. Before you commence the installation, a little planning is required to define how to setup the heaters within the App. Sites are created to group heaters and separate site control. You can have all heaters on one site, accessible to all users or split the heaters into groups allocated to different sites. Sites function to separate user access if this is required by inviting users to each site independently (by the site admin user.)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow many heaters can I control with my App?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThere is no limitation of the number of heaters configured to a site, or the number of sites a user has access to.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat is an Admin User and how do I invite my friends?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Bromic Smart-Heat App assigns Users to sites and there are 2 types of User roles. Admin Users have complete access and control of the site setup. User roles are restricted to operational control of the appliances. \u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eBoth types of users are added to a site by invitation unless it is a new installation, the user that creates the site is automatically assigned as an Admin user. Admin users having complete control of the site setup are responsible for inviting other users. Go to Manage Users under the settings menu to invite new members by entering their name and email address. All members need to download the app, register, and confirm their invitation by email.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eI have registered as a user but I cannot access the App?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWhen you create an account using your email address, the registration process requires the user to validate the invitation by confirming the email address. Log into the email account and search for the Bromic Smart-Heat registration invitation email. If this is not located in the inbox, check the spam or junk folder in case the email was caught by Spam filters.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eIf you have not received the email, register again using the same details.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eNote if you mistyped the email address the invitation will not be sent to the correct email address. Simply register with the correct details.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe App reports the controller is not reachable. Why does this happen?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWhen a controller loses WiFi\/Ethernet\/Internet connection it will revert to a Bluetooth connection. However if the Bluetooth is out of range or the controller has been powered off, the App will report the controller as unreachable. In the situation this is not the case, the controller is unreachable if it is connected to another Bluetooth User.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhen I toggle the button, the setting bounces back to its original state. Why does this happen?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Bromic Smart-Heat system operates on a cloud service. This allows many users to control appliances on an array of sites. As there can be many users connected to the one site, it is possible that heaters are being controlled by other users at the same time. Another reason for the button bounce phenomena is due to connection latency. This is the time delay of the data sent to the server and response back. The cloud server is responsible to synchronize the control settings with all users connected to site. If the server detects the control settings do not match with the last received command, it will issue a restore command to sync the control settings. The button bounce phenomena will occur at times and in almost all cases the correct setting is restored within 1-2 seconds.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhere do I find the App version number?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe App version can be found by accessing the AppStore or Google Play.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eIs the App available in other languages?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eYes. The language set on the App is based on the Smartphone or Tablet region setting. Change the region setting to another language and the App will update. Languages currently available include German, Spanish, Italian, French, Dutch, Japanese.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I delete the Controller?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eDeleting the controller will remove the device from site and restore the configuration to factory default settings. This action can only be performed by Admin Users. Under the Bromic Smart-Heat App menu, go to Site Configuration, Edit Site, select the controller and press the Delete button at the bottom of the screen.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I rename my heaters?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe heater names can be changed within the App from the appliance screen. Go to the home screen where the heaters are listed under appliances, click the heater name to jump to the detailed screen and press on the pencil icon at the top right of the page to change the name.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCan I re-sort the heaters as they appear on the screen?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eFrom the home screen where the heaters are listed under appliance, scroll to the bottom and click the re-arrange button. Press, hold and drag each heater to the order desired. Save when complete.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eI forgot to turn my heaters off and no one is at home?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eA key feature of the Bromic Smart-Heat App is remote access and control. This is available for controllers configured to operate on an internet connection such as Wifi or Ethernet. Simply open the Bromic Smart-Heat App and turn off the heaters from the appliance menu.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eIf you cannot access the controller, the safety cut off timer will activate after the predefined countdown. This is set by default as 4hours and can be changed by the Admin User.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHow do I know if my Appliances are connected to WiFi?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThere is a connection icon next to the heater name. This icon will change depending on the connection status of the heater.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhy does my Appliance switch from WiFi to Bluetooth or between other connection methods?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Affinity Smart-Heat controllers have the ability to switch connection method depending on the status of the connection. If the internet, ethernet or WiFI connection is lost, the controller will switch to other available connections and if no other connections are configured, then will default to Bluetooth connection. This ensures that the heaters can be operated at all times. Connection will restore back to the WiFi or Ethernet configuration once it is up.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat does the warning message “Controller is unreachable through Bluetooth” mean?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe controller is currently operating on a Bluetooth connection and it is not accessible due to one of the following reasons:\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003col\u003e\n\u003cli\u003eThe controller is out of range from the Smart device connecting to it.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eThe controller is currently connected and working with another Bluetooth device.\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cul\u003e\n\u003cli\u003eAll heaters connected to this controller will display the warning message.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhat does the warning message “Controller is currently offline” mean?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe controller is currently powered off and cannot be accessed. All heaters connected to this controller will display the warning message.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhy can’t I setup all heaters on a single Zone?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eZones are used for controlling multiple heaters with common functions. Zones allow heaters to turn on, set all heaters to dimming level of 50%, or set lighting output to any level. It is only possible to setup zones for same type of heating appliances.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWhy do my heaters which off automatically after 4hours?\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eEach controller has a default 4hr timer off countdown. When the controller is operating on Bluetooth and connection has been idle for 4hrs, the heaters for this specific controller will switch off. This interval setting can be changed to 2, 4, 6, 8 or 12 hours or disabled. Each controller has its own individual settings. To change this, go to the site configuration menu, edit site, select the controller, click the controller name to go to the detailed page. At the bottom there will be a dropdown list to change the value. It is recommended to not disable this setting.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/details\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e","brand":"Bromic Heating","offers":[{"title":"Default Title","offer_id":49826938487072,"sku":"BH3130070","price":384.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0741\/9442\/0000\/files\/Bromic-Heating-Affinity-Smart-Heat-Expansion-Board.png?v=1740617676"},{"product_id":"bromic-heating-standard-ceiling-recess-kit-for-platinum-smart-heat-3400-watt-electric-heater","title":"Bromic Heating Standard Ceiling Recess Kit for Platinum Smart-Heat 3400 Watt Electric Heater","description":"\u003cp\u003eSeamlessly integrate your Bromic Platinum Smart-Heat™ Electric units with these unique recess kits which permit flush-mounting in roof cavities as small as 7.1”.\u003c\/p\u003e\n\u003cp\u003eThe Standard Recess Kit is ideal for new build projects that allow for more cavity clearance space with a sleek, simple design.\u003c\/p\u003e\n\u003cp\u003eNEW! Suitable for both new build or retrofit, the UL Certified Low Clearance Recess Kit has a built-in frame for temperature control, allowing for reduced cavity installation clearances and ease of install.\u003c\/p\u003e\n\u003cp\u003eThese kits include the parts and hardware needed for recessed mounting of our Platinum and Platinum Marine series, allowing you to easily install the heater so that it doesn’t interfere with your streamlined aesthetic.\u003c\/p\u003e\n\u003ch1\u003eWhat's Included\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003eCeiling Recess Kit\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eFeatures\u003c\/h1\u003e\n\u003cp\u003eCreate a flush, modern and minimalist look with our premium recess kits. Whether you're looking to recess heaters in a new build or a remodel, the Platinum Recess Kits allow for a sleek and seamless electric heater installation.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eSeamless Integration - Designed to provide an elegant and discreet mounting application, the Platinum Recess Kits seamlessly add heat and comfort to outdoor living spaces.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eComplete Versatility - Available in two models, Standard and Low Clearance, and suitable for all Platinum Electric power, colorway, and stainless-steel grade options.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eEasy to Install - The Low Clearance Recess Kit comes ready-to-install with a Ceiling Recess Box that fits within standard ceiling joists, reducing installation clearances.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eSpecifications\u003c\/h1\u003e\n\u003ctable style=\"width: 100.079%;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 52.0347%;\"\u003eBrand\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 47.5393%;\"\u003eBromic Heating\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 52.0347%;\"\u003eItem Number\u003c\/td\u003e\n\u003ctd style=\"width: 47.5393%;\"\u003eBH3130027\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 52.0347%;\"\u003eProduct Type\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 47.5393%;\"\u003eCeiling Recess Kit\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch2\u003eClearances\u003c\/h2\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/PE-REcess-Kit-Clearances_US.png?v=1726923378\" alt=\"\"\u003e\u003c\/p\u003e\n\u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic_Catalog_Web.pdf?v=1759801363\" rel=\"noopener\" target=\"_blank\"\u003eBromic Catalog\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic-Platinum-Smart-Heat-Electric-SII-Instruction-Manual-US_v4_d442d36a-325c-4959-95d8-0ec28bd06ad6.pdf?v=1726924603\" rel=\"noopener\" target=\"_blank\"\u003eInstallation Manual\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Bromic Heating","offers":[{"title":"Default Title","offer_id":49826938519840,"sku":"BH3130027","price":632.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0741\/9442\/0000\/files\/Bromic-Heating-Standard-Ceiling-Recess-Kit-for-Platinum-Smart-Heat-3400-Watt-Electric-Heater.jpg?v=1740617680"},{"product_id":"bromic-heating-standard-ceiling-recess-kit-for-platinum-smart-heat-2300-watt-electric-heater","title":"Bromic Heating Standard Ceiling Recess Kit for Platinum Smart-Heat 2300 Watt Electric Heater","description":"\u003cp\u003eSeamlessly integrate your Bromic Platinum Smart-Heat™ Electric units with these unique recess kits which permit flush-mounting in roof cavities as small as 7.1”.\u003c\/p\u003e\n\u003cp\u003eThe Standard Recess Kit is ideal for new build projects that allow for more cavity clearance space with a sleek, simple design.\u003c\/p\u003e\n\u003cp\u003eNEW! Suitable for both new build or retrofit, the UL Certified Low Clearance Recess Kit has a built-in frame for temperature control, allowing for reduced cavity installation clearances and ease of install.\u003c\/p\u003e\n\u003cp\u003eThese kits include the parts and hardware needed for recessed mounting of our Platinum and Platinum Marine series, allowing you to easily install the heater so that it doesn’t interfere with your streamlined aesthetic.\u003c\/p\u003e\n\u003ch1\u003eWhat's Included\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003eCeiling Recess Kit\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eFeatures\u003c\/h1\u003e\n\u003cp\u003eCreate a flush, modern and minimalist look with our premium recess kits. Whether you're looking to recess heaters in a new build or a remodel, the Platinum Recess Kits allow for a sleek and seamless electric heater installation.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eSeamless Integration - Designed to provide an elegant and discreet mounting application, the Platinum Recess Kits seamlessly add heat and comfort to outdoor living spaces.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eComplete Versatility - Available in two models, Standard and Low Clearance, and suitable for all Platinum Electric power, colorway, and stainless-steel grade options.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eEasy to Install - The Low Clearance Recess Kit comes ready-to-install with a Ceiling Recess Box that fits within standard ceiling joists, reducing installation clearances.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eSpecifications\u003c\/h1\u003e\n\u003ctable width=\"100%\" style=\"width: 100.079%;\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 53.5442%;\"\u003eBrand\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 46.0298%;\"\u003eBromic Heating\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 53.5442%;\"\u003eItem Number\u003c\/td\u003e\n\u003ctd style=\"width: 46.0298%;\"\u003eBH3130017\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 53.5442%;\"\u003eProduct Type\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 46.0298%;\"\u003eCeiling Recess Kit\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch2\u003eClearances\u003c\/h2\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/PE-REcess-Kit-Clearances_US.png?v=1726923378\"\u003e\u003c\/p\u003e\n\u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic_Catalog_Web.pdf?v=1759801363\" rel=\"noopener\" target=\"_blank\"\u003eBromic Catalog\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic-Platinum-Smart-Heat-Electric-SII-Instruction-Manual-US_v4_d442d36a-325c-4959-95d8-0ec28bd06ad6.pdf?v=1726924603\" target=\"_blank\"\u003eInstallation Manual\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Bromic Heating","offers":[{"title":"Default Title","offer_id":49826938552608,"sku":"BH3130017","price":534.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0741\/9442\/0000\/files\/Bromic-Heating-Standard-Ceiling-Recess-Kit-for-Platinum-Smart-Heat-2300-Watt-Electric-Heater.jpg?v=1740617698"},{"product_id":"bromic-heating-low-clearance-ceiling-recess-kit-for-platinum-smart-heat-3400-watt-electric-heater","title":"Bromic Heating Low Clearance Ceiling Recess Kit for Platinum Smart-Heat 3400 Watt Electric Heater","description":"\u003cp\u003eSeamlessly integrate your Bromic Platinum Smart-Heat™ Electric units with these unique recess kits which permit flush-mounting in roof cavities as small as 7.1”.\u003c\/p\u003e\n\u003cp\u003eThe Standard Recess Kit is ideal for new build projects that allow for more cavity clearance space with a sleek, simple design.\u003c\/p\u003e\n\u003cp\u003eNEW! Suitable for both new build or retrofit, the UL Certified Low Clearance Recess Kit has a built-in frame for temperature control, allowing for reduced cavity installation clearances and ease of install.\u003c\/p\u003e\n\u003cp\u003eThese kits include the parts and hardware needed for recessed mounting of our Platinum and Platinum Marine series, allowing you to easily install the heater so that it doesn’t interfere with your streamlined aesthetic.\u003c\/p\u003e\n\u003ch1\u003eWhat's Included\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003eCeiling Recess Kit\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eFeatures\u003c\/h1\u003e\n\u003cp\u003eCreate a flush, modern and minimalist look with our premium recess kits. Whether you're looking to recess heaters in a new build or a remodel, the Platinum Recess Kits allow for a sleek and seamless electric heater installation.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eSeamless Integration - Designed to provide an elegant and discreet mounting application, the Platinum Recess Kits seamlessly add heat and comfort to outdoor living spaces.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eComplete Versatility - Available in two models, Standard and Low Clearance, and suitable for all Platinum Electric power, colorway, and stainless-steel grade options.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eEasy to Install - The Low Clearance Recess Kit comes ready-to-install with a Ceiling Recess Box that fits within standard ceiling joists, reducing installation clearances.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eSpecifications\u003c\/h1\u003e\n\u003ctable width=\"100%\" style=\"width: 100.079%;\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 52.3145%;\"\u003eBrand\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 47.4502%;\"\u003eBromic Heating\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 52.3145%;\"\u003eItem Number\u003c\/td\u003e\n\u003ctd style=\"width: 47.4502%;\"\u003eBH3623008\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 52.3145%;\"\u003eProduct Type\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 47.4502%;\"\u003eCeiling Recess Kit\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch2\u003eClearances\u003c\/h2\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/PE-REcess-Kit-Clearances_US.png?v=1726923378\"\u003e\u003c\/p\u003e\n\u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic_Catalog_Web.pdf?v=1759801363\" rel=\"noopener\" target=\"_blank\"\u003eBromic Catalog\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Platinum-Electric-Low-Clearance-Ceiling-Recess-Instruction-Manual-REV3.pdf?v=1726924721\" target=\"_blank\"\u003eInstallation Manual\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Bromic Heating","offers":[{"title":"Default Title","offer_id":49826938585376,"sku":"BH3623008-1","price":1385.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0741\/9442\/0000\/files\/Bromic-Heating-Low-Clearance-Ceiling-Recess-Kit-for-Platinum-Smart-Heat-3400-Watt-Electric-Heater.jpg?v=1740617704"},{"product_id":"bromic-heating-low-clearance-ceiling-recess-kit-for-platinum-smart-heat-2300-watt-electric-heater","title":"Bromic Heating Low Clearance Ceiling Recess Kit for Platinum Smart-Heat 2300 Watt Electric Heater","description":"\u003cp\u003eSeamlessly integrate your Bromic Platinum Smart-Heat™ Electric units with these unique recess kits which permit flush-mounting in roof cavities as small as 7.1”.\u003c\/p\u003e\n\u003cp\u003eThe Standard Recess Kit is ideal for new build projects that allow for more cavity clearance space with a sleek, simple design.\u003c\/p\u003e\n\u003cp\u003eNEW! Suitable for both new build or retrofit, the UL Certified Low Clearance Recess Kit has a built-in frame for temperature control, allowing for reduced cavity installation clearances and ease of install.\u003c\/p\u003e\n\u003cp\u003eThese kits include the parts and hardware needed for recessed mounting of our Platinum and Platinum Marine series, allowing you to easily install the heater so that it doesn’t interfere with your streamlined aesthetic.\u003c\/p\u003e\n\u003ch1\u003eWhat's Included\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003eCeiling Recess Kit\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eFeatures\u003c\/h1\u003e\n\u003cp\u003eCreate a flush, modern and minimalist look with our premium recess kits. Whether you're looking to recess heaters in a new build or a remodel, the Platinum Recess Kits allow for a sleek and seamless electric heater installation.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eSeamless Integration - Designed to provide an elegant and discreet mounting application, the Platinum Recess Kits seamlessly add heat and comfort to outdoor living spaces.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eComplete Versatility - Available in two models, Standard and Low Clearance, and suitable for all Platinum Electric power, colorway, and stainless-steel grade options.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eEasy to Install - The Low Clearance Recess Kit comes ready-to-install with a Ceiling Recess Box that fits within standard ceiling joists, reducing installation clearances.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eSpecifications\u003c\/h1\u003e\n\u003ctable width=\"100%\" style=\"width: 100.079%;\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 53.5442%;\"\u003eBrand\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 46.0298%;\"\u003eBromic Heating\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 53.5442%;\"\u003eItem Number\u003c\/td\u003e\n\u003ctd style=\"width: 46.0298%;\"\u003eBH3623009\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 53.5442%;\"\u003eProduct Type\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 46.0298%;\"\u003eCeiling Recess Kit\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch2\u003eClearances\u003c\/h2\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/PE-REcess-Kit-Clearances_US.png?v=1726923378\"\u003e\u003c\/p\u003e\n\u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic_Catalog_Web.pdf?v=1759801363\" target=\"_blank\"\u003eBromic Catalog\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Platinum-Electric-Low-Clearance-Ceiling-Recess-Instruction-Manual-REV3.pdf?v=1726924721\" target=\"_blank\"\u003eInstallation Manual\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Bromic Heating","offers":[{"title":"Default Title","offer_id":49826938618144,"sku":"BH3623009-1","price":1309.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0741\/9442\/0000\/files\/Bromic-Heating-Low-Clearance-Ceiling-Recess-Kit-for-Platinum-Smart-Heat-2300-Watt-Electric-Heater.jpg?v=1740617713"},{"product_id":"bromic-heating-low-clearance-ceiling-recess-kit-for-platinum-smart-heat-4500-watt-electric-heater","title":"Bromic Heating Low Clearance Ceiling Recess Kit for Platinum Smart-Heat 4500 Watt Electric Heater","description":"\u003cp\u003eSeamlessly integrate your Bromic Platinum Smart-Heat™ Electric units with these unique recess kits which permit flush-mounting in roof cavities as small as 7.1”.\u003c\/p\u003e\n\u003cp\u003eThe Standard Recess Kit is ideal for new build projects that allow for more cavity clearance space with a sleek, simple design.\u003c\/p\u003e\n\u003cp\u003eNEW! Suitable for both new build or retrofit, the UL Certified Low Clearance Recess Kit has a built-in frame for temperature control, allowing for reduced cavity installation clearances and ease of install.\u003c\/p\u003e\n\u003cp\u003eThese kits include the parts and hardware needed for recessed mounting of our Platinum and Platinum Marine series, allowing you to easily install the heater so that it doesn’t interfere with your streamlined aesthetic.\u003c\/p\u003e\n\u003ch1\u003eWhat's Included\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003eCeiling Recess Kit\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eFeatures\u003c\/h1\u003e\n\u003cp\u003eCreate a flush, modern and minimalist look with our premium recess kits. Whether you're looking to recess heaters in a new build or a remodel, the Platinum Recess Kits allow for a sleek and seamless electric heater installation.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eSeamless Integration - Designed to provide an elegant and discreet mounting application, the Platinum Recess Kits seamlessly add heat and comfort to outdoor living spaces.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eComplete Versatility - Available in two models, Standard and Low Clearance, and suitable for all Platinum Electric power, colorway, and stainless-steel grade options.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eEasy to Install - The Low Clearance Recess Kit comes ready-to-install with a Ceiling Recess Box that fits within standard ceiling joists, reducing installation clearances.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eSpecifications\u003c\/h1\u003e\n\u003ctable width=\"100%\" style=\"width: 100.079%;\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 54.1102%;\"\u003eBrand\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 45.4638%;\"\u003eBromic Heating\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 54.1102%;\"\u003eItem Number\u003c\/td\u003e\n\u003ctd style=\"width: 45.4638%;\"\u003eBH3623012\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 54.1102%;\"\u003eProduct Type\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 45.4638%;\"\u003eCeiling Recess Kit\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch2\u003eClearances\u003c\/h2\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/PE-REcess-Kit-Clearances_US.png?v=1726923378\"\u003e\u003c\/p\u003e\n\u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic_Catalog_Web.pdf?v=1759801363\" rel=\"noopener\" target=\"_blank\"\u003eBromic Catalog\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Platinum-Electric-Low-Clearance-Ceiling-Recess-Instruction-Manual-REV3.pdf?v=1726924721\" target=\"_blank\"\u003eInstallation Manual\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Bromic Heating","offers":[{"title":"Default Title","offer_id":49826938650912,"sku":"BH3623012-1","price":1844.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0741\/9442\/0000\/files\/Bromic-Heating-Low-Clearance-Ceiling-Recess-Kit-for-Platinum-Smart-Heat-4500-Watt-Electric-Heater.jpg?v=1740617721"},{"product_id":"bromic-heating-standard-ceiling-recess-kit-for-platinum-smart-heat-3400-watt-electric-marine-heater","title":"Bromic Heating Standard Ceiling Recess Kit for Platinum Smart-Heat 3400 Watt Electric Marine Heater","description":"\u003cp\u003eSeamlessly integrate your Bromic Platinum Smart-Heat™ Electric units with these unique recess kits which permit flush-mounting in roof cavities as small as 7.1”.\u003c\/p\u003e\n\u003cp\u003eThe Standard Recess Kit is ideal for new build projects that allow for more cavity clearance space with a sleek, simple design.\u003c\/p\u003e\n\u003cp\u003eNEW! Suitable for both new build or retrofit, the UL Certified Low Clearance Recess Kit has a built-in frame for temperature control, allowing for reduced cavity installation clearances and ease of install.\u003c\/p\u003e\n\u003cp\u003eThese kits include the parts and hardware needed for recessed mounting of our Platinum and Platinum Marine series, allowing you to easily install the heater so that it doesn’t interfere with your streamlined aesthetic.\u003c\/p\u003e\n\u003ch1\u003eWhat's Included\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003eCeiling Recess Kit\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eFeatures\u003c\/h1\u003e\n\u003cp\u003eCreate a flush, modern and minimalist look with our premium recess kits. Whether you're looking to recess heaters in a new build or a remodel, the Platinum Recess Kits allow for a sleek and seamless electric heater installation.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eSeamless Integration - Designed to provide an elegant and discreet mounting application, the Platinum Recess Kits seamlessly add heat and comfort to outdoor living spaces.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eComplete Versatility - Available in two models, Standard and Low Clearance, and suitable for all Platinum Electric power, colorway, and stainless-steel grade options.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eEasy to Install - The Low Clearance Recess Kit comes ready-to-install with a Ceiling Recess Box that fits within standard ceiling joists, reducing installation clearances.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eSpecifications\u003c\/h1\u003e\n\u003ctable style=\"width: 100.079%; height: 55.1499px;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 55.2423%; height: 18.3833px;\"\u003eBrand\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 44.3317%; height: 18.3833px;\"\u003eBromic Heating\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 55.2423%; height: 18.3833px;\"\u003eItem Number\u003c\/td\u003e\n\u003ctd style=\"width: 44.3317%; height: 18.3833px;\"\u003eBH3130035\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 18.3833px;\"\u003e\n\u003ctd style=\"width: 55.2423%; height: 18.3833px;\"\u003eProduct Type\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 44.3317%; height: 18.3833px;\"\u003eCeiling Recess Kit\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch2\u003eClearances\u003c\/h2\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/PE-REcess-Kit-Clearances_US.png?v=1726923378\" alt=\"\"\u003e\u003c\/p\u003e\n\u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic_Catalog_Web.pdf?v=1759801363\" rel=\"noopener\" target=\"_blank\"\u003eBromic Catalog\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic-Platinum-Smart-Heat-Electric-SII-Instruction-Manual-US_v4_d442d36a-325c-4959-95d8-0ec28bd06ad6.pdf?v=1726924603\" target=\"_blank\"\u003eInstallation Manual\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Bromic Heating","offers":[{"title":"Default Title","offer_id":49826938716448,"sku":"BH3130035","price":1015.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0741\/9442\/0000\/files\/Bromic-Heating-Standard-Ceiling-Recess-Kit-for-Platinum-Smart-Heat-3400-Watt-Electric-Marine-Heater.jpg?v=1740617729"},{"product_id":"bromic-heating-standard-ceiling-recess-kit-for-platinum-smart-heat-2300-watt-electric-marine-heater","title":"Bromic Heating Standard Ceiling Recess Kit for Platinum Smart-Heat 2300 Watt Electric Marine Heater","description":"\u003cp\u003eSeamlessly integrate your Bromic Platinum Smart-Heat™ Electric units with these unique recess kits which permit flush-mounting in roof cavities as small as 7.1”.\u003c\/p\u003e\n\u003cp\u003eThe Standard Recess Kit is ideal for new build projects that allow for more cavity clearance space with a sleek, simple design.\u003c\/p\u003e\n\u003cp\u003eNEW! Suitable for both new build or retrofit, the UL Certified Low Clearance Recess Kit has a built-in frame for temperature control, allowing for reduced cavity installation clearances and ease of install.\u003c\/p\u003e\n\u003cp\u003eThese kits include the parts and hardware needed for recessed mounting of our Platinum and Platinum Marine series, allowing you to easily install the heater so that it doesn’t interfere with your streamlined aesthetic.\u003c\/p\u003e\n\u003ch1\u003eWhat's Included\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003eCeiling Recess Kit\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eFeatures\u003c\/h1\u003e\n\u003cp\u003eCreate a flush, modern and minimalist look with our premium recess kits. Whether you're looking to recess heaters in a new build or a remodel, the Platinum Recess Kits allow for a sleek and seamless electric heater installation.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eSeamless Integration - Designed to provide an elegant and discreet mounting application, the Platinum Recess Kits seamlessly add heat and comfort to outdoor living spaces.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eComplete Versatility - Available in two models, Standard and Low Clearance, and suitable for all Platinum Electric power, colorway, and stainless-steel grade options.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eEasy to Install - The Low Clearance Recess Kit comes ready-to-install with a Ceiling Recess Box that fits within standard ceiling joists, reducing installation clearances.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eSpecifications\u003c\/h1\u003e\n\u003ctable width=\"100%\" style=\"width: 100.079%;\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 53.3555%;\"\u003eBrand\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 46.2185%;\"\u003eBromic Heating\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 53.3555%;\"\u003eItem Number\u003c\/td\u003e\n\u003ctd style=\"width: 46.2185%;\"\u003eBH3130034\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 53.3555%;\"\u003eProduct Type\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 46.2185%;\"\u003eCeiling Recess Kit\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch2\u003eClearances\u003c\/h2\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/PE-REcess-Kit-Clearances_US.png?v=1726923378\"\u003e\u003c\/p\u003e\n\u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic_Catalog_Web.pdf?v=1759801363\" rel=\"noopener\" target=\"_blank\"\u003eBromic Catalog\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic-Platinum-Smart-Heat-Electric-SII-Instruction-Manual-US_v4_d442d36a-325c-4959-95d8-0ec28bd06ad6.pdf?v=1726924603\" rel=\"noopener\" target=\"_blank\"\u003eInstallation Manual\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Bromic Heating","offers":[{"title":"Default Title","offer_id":49826938749216,"sku":"BH3130034","price":851.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0741\/9442\/0000\/files\/Bromic-Heating-Standard-Ceiling-Recess-Kit-for-Platinum-Smart-Heat-2300-Watt-Electric-Marine-Heater.jpg?v=1740617735"},{"product_id":"bromic-heating-low-clearance-ceiling-recess-kit-for-platinum-smart-heat-4500-watt-electric-marine-heater","title":"Bromic Heating Low Clearance Ceiling Recess Kit for Platinum Smart-Heat 4500 Watt Electric Marine Heater","description":"\u003cp\u003eSeamlessly integrate your Bromic Platinum Smart-Heat™ Electric units with these unique recess kits which permit flush-mounting in roof cavities as small as 7.1”.\u003c\/p\u003e\n\u003cp\u003eThe Standard Recess Kit is ideal for new build projects that allow for more cavity clearance space with a sleek, simple design.\u003c\/p\u003e\n\u003cp\u003eNEW! Suitable for both new build or retrofit, the UL Certified Low Clearance Recess Kit has a built-in frame for temperature control, allowing for reduced cavity installation clearances and ease of install.\u003c\/p\u003e\n\u003cp\u003eThese kits include the parts and hardware needed for recessed mounting of our Platinum and Platinum Marine series, allowing you to easily install the heater so that it doesn’t interfere with your streamlined aesthetic.\u003c\/p\u003e\n\u003ch1\u003eWhat's Included\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003eCeiling Recess Kit\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eFeatures\u003c\/h1\u003e\n\u003cp\u003eCreate a flush, modern and minimalist look with our premium recess kits. Whether you're looking to recess heaters in a new build or a remodel, the Platinum Recess Kits allow for a sleek and seamless electric heater installation.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eSeamless Integration - Designed to provide an elegant and discreet mounting application, the Platinum Recess Kits seamlessly add heat and comfort to outdoor living spaces.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eComplete Versatility - Available in two models, Standard and Low Clearance, and suitable for all Platinum Electric power, colorway, and stainless-steel grade options.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eEasy to Install - The Low Clearance Recess Kit comes ready-to-install with a Ceiling Recess Box that fits within standard ceiling joists, reducing installation clearances.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch1\u003eSpecifications\u003c\/h1\u003e\n\u003ctable style=\"width: 100.079%;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 57.1291%;\"\u003eBrand\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 42.4449%;\"\u003eBromic Heating\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 57.1291%;\"\u003eItem Number\u003c\/td\u003e\n\u003ctd style=\"width: 42.4449%;\"\u003eBH3623013\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 57.1291%;\"\u003eProduct Type\u003cbr\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 42.4449%;\"\u003eCeiling Recess Kit\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch2\u003eClearances\u003c\/h2\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0100\/7917\/4734\/files\/PE-REcess-Kit-Clearances_US.png?v=1726923378\" alt=\"\"\u003e\u003c\/p\u003e\n\u003ch1\u003eDocuments \u0026amp; Files\u003c\/h1\u003e\n\u003cul\u003e\n\u003cli\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Bromic_Catalog_Web.pdf?v=1759801363\" rel=\"noopener\" target=\"_blank\"\u003eBromic Catalog\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0813\/8725\/8148\/files\/Platinum-Electric-Low-Clearance-Ceiling-Recess-Instruction-Manual-REV3.pdf?v=1726924721\" target=\"_blank\"\u003eInstallation Manual\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Bromic Heating","offers":[{"title":"Default Title","offer_id":49826938781984,"sku":"BH3623013-1","price":2816.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0741\/9442\/0000\/files\/Bromic-Heating-Low-Clearance-Ceiling-Recess-Kit-for-Platinum-Smart-Heat-4500-Watt-Electric-Marine-Heater.jpg?v=1740617750"}],"url":"https:\/\/electricfireplaceguys.com\/collections\/bromic.oembed","provider":"Electric Fireplace Guys","version":"1.0","type":"link"}